Maintenance for the week of November 10:
• PC/Mac: NA and EU megaservers for patch maintenance – November 10, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – November 12, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – November 12, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• PC/Mac: NA and EU megaservers for patch maintenance – November 10, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – November 12, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – November 12, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
What Happened to "CC Immunity"?
-
NBrookus✭✭✭✭✭
✭✭✭✭Fossilize is also a big offender. Been flung in the air by Dizzying Swing as a stone statue way too many times. Or fossilized on horse back, no chance to break free.
If you are fossilized on your horse, hit H (or whatever your key is to dismount). It's not intuitive at all. But if you know this, it's not a helpless death sentence. It's about like getting up from a horse gank or or the animation of picking yourself up from a crystal frag proc or similar. Difference is a magDK probably can't burst you down in that time. XD
2 -
Nelson_Rebel✭✭✭✭✭
✭Fossilize is also a big offender. Been flung in the air by Dizzying Swing as a stone statue way too many times. Or fossilized on horse back, no chance to break free.
If you are fossilized on your horse, hit H (or whatever your key is to dismount). It's not intuitive at all. But if you know this, it's not a helpless death sentence. It's about like getting up from a horse gank or or the animation of picking yourself up from a crystal frag proc or similar. Difference is a magDK probably can't burst you down in that time. XD
Lol if i ever see that I'd laugh. Mag Dk and Burst are two words you'll rarely see in the same sentence xD
In pvp Dk's just are weak right now2 -
Moloch1514✭✭✭✭✭
✭ZOS_GinaBruno wrote: »Nelson_Rebel wrote: »ZOS_GinaBruno wrote: »Thanks @Ch4mpTW, these issues are on our radar and is something we want to fix. We have some improvements coming in the next couple updates that should help with this.
@ZOS_GinaBruno Thank goodness. And thank you very much for responding to the thread. You guys at ZOS HQ be having me worried sometimes. And honestly? I don't know if you were just told to post that, in order to quiet a lot of us who are angry and frustrated. Or if it is genuine, and things will get fixed. All I know is that I appreciate you taking the time to post this, and that I'm going to hold you all at ZOS to your word on this.
Jesus they actually responded?
[snip]
It seems the only way to get things fixed is to scream at them now before anything gets noticed anymore
So frustrating
Honestly, it shouldn't have to be that way.
We're talking internally about how we can fix this.
LOL, most have decided the best bet to get a quick reaction from ZOS is to claim that we can't buy crowns or make crown store purchases. Post that in a thread with ZOS tagged and they come flocking.
Another simple way to fix it is to have internal testing (hire better QA if this already happens) on a much larger scale prior to rolling out updates. The QA process should not be outsourced to your customers, but that is the case with ZOS.
[edited to remove quote]Edited by ZOS_Icy on October 26, 2025 6:00PMPC-NA5 -
Ackwalan✭✭✭✭✭
✭✭✭✭✭ZOS_GinaBruno wrote: »Nelson_Rebel wrote: »ZOS_GinaBruno wrote: »Thanks @Ch4mpTW, these issues are on our radar and is something we want to fix. We have some improvements coming in the next couple updates that should help with this.
@ZOS_GinaBruno Thank goodness. And thank you very much for responding to the thread. You guys at ZOS HQ be having me worried sometimes. And honestly? I don't know if you were just told to post that, in order to quiet a lot of us who are angry and frustrated. Or if it is genuine, and things will get fixed. All I know is that I appreciate you taking the time to post this, and that I'm going to hold you all at ZOS to your word on this.
Jesus they actually responded?
[snip]
It seems the only way to get things fixed is to scream at them now before anything gets noticed anymore
So frustrating
Honestly, it shouldn't have to be that way. We're talking internally about how we can fix this.
While you are talking internally about how this can be fixed, be sure to let those of us on the outside know about it. We don't need the full monty of details, just a peek.
[edited to remove quote]Edited by ZOS_Icy on October 26, 2025 6:00PM1 -
StereoLiz✭✭✭This problem is not only about not breaking free before second hard CC.
I use immovable potions and get stuned right in next second very often. Sometimes I drink potion because I see crystal shard on my way and get stunned anyway.
Btw you can't have 100% uptime with pots - 15,7 sec immovable buff, 45 sec cooldown
http://i.imgur.com/gte7UAf.png&key=a0e2a1c2d5b0a88058f15e389786721acddce51a067657367a8441fe5bf0d30e1 -
Magdalina✭✭✭✭✭
✭✭✭ZOS_GinaBruno wrote: »Thanks @Ch4mpTW, these issues are on our radar and is something we want to fix. We have some improvements coming in the next couple updates that should help with this.
May I ask what issues exactly are these while you're on this? Buggy cc immunity on all accounts? Specifically cc immunity never kicking in until cc expires, allowing for infinite chain cc? Is cc immunity upon letting cc lapse being missing completely in PvE on that list too or is that one actually intended?
@ZOS_GinaBrunoEdited by Magdalina on July 25, 2017 11:19PM1 -
Ch4mpTW✭✭✭✭✭
✭✭✭✭✭ZOS_GinaBruno wrote: »Nelson_Rebel wrote: »ZOS_GinaBruno wrote: »Thanks @Ch4mpTW, these issues are on our radar and is something we want to fix. We have some improvements coming in the next couple updates that should help with this.
@ZOS_GinaBruno Thank goodness. And thank you very much for responding to the thread. You guys at ZOS HQ be having me worried sometimes. And honestly? I don't know if you were just told to post that, in order to quiet a lot of us who are angry and frustrated. Or if it is genuine, and things will get fixed. All I know is that I appreciate you taking the time to post this, and that I'm going to hold you all at ZOS to your word on this.
Jesus they actually responded?
[snip]
It seems the only way to get things fixed is to scream at them now before anything gets noticed anymore
So frustrating
Honestly, it shouldn't have to be that way. We're talking internally about how we can fix this.
While you are talking internally about how this can be fixed, be sure to let those of us on the outside know about it. We don't need the full monty of details, just a peek.
Agreed. I've been saying for a long time that a small amount of transparency goes a long way. In fact, not just me. I think the vast majority of the posters here on the forums have said that. I can definitely vouch for: You, @Vaoh @Rohamad_Ali and @Sharee on that topic. As you all have always said to allow players to know just a tiny bit of what's going on behind the scenes, rather than leaving us in the dark about these types of highly important things.
[edited to remove quote]Edited by ZOS_Icy on October 26, 2025 6:01PM1 -
Jamascus✭✭✭✭ZOS_GinaBruno wrote: »Nelson_Rebel wrote: »ZOS_GinaBruno wrote: »Thanks @Ch4mpTW, these issues are on our radar and is something we want to fix. We have some improvements coming in the next couple updates that should help with this.
@ZOS_GinaBruno Thank goodness. And thank you very much for responding to the thread. You guys at ZOS HQ be having me worried sometimes. And honestly? I don't know if you were just told to post that, in order to quiet a lot of us who are angry and frustrated. Or if it is genuine, and things will get fixed. All I know is that I appreciate you taking the time to post this, and that I'm going to hold you all at ZOS to your word on this.
Jesus they actually responded?
[snip]
It seems the only way to get things fixed is to scream at them now before anything gets noticed anymore
So frustrating
Honestly, it shouldn't have to be that way. We're talking internally about how we can fix this.
What's the current process for gameplay issues being relayed from the forums to the people that can fix it?
[edited to remove quote]Edited by ZOS_Icy on October 26, 2025 6:01PM0 -
Curragraigue✭✭✭✭✭
✭ZOS_GinaBruno wrote: »Nelson_Rebel wrote: »ZOS_GinaBruno wrote: »Thanks @Ch4mpTW, these issues are on our radar and is something we want to fix. We have some improvements coming in the next couple updates that should help with this.
@ZOS_GinaBruno Thank goodness. And thank you very much for responding to the thread. You guys at ZOS HQ be having me worried sometimes. And honestly? I don't know if you were just told to post that, in order to quiet a lot of us who are angry and frustrated. Or if it is genuine, and things will get fixed. All I know is that I appreciate you taking the time to post this, and that I'm going to hold you all at ZOS to your word on this.
Jesus they actually responded?
[snip]
It seems the only way to get things fixed is to scream at them now before anything gets noticed anymore
So frustrating
Honestly, it shouldn't have to be that way. We're talking internally about how we can fix this.
@ZOS_GinaBruno but this has been said a number of times. Your biggest problem has always been lack of communication. For the most part we find out about big changes a few weeks before they go live when we read about them in patch notes.
You must surely have a list that Matt, Richard, Wrobel and Brian look at every day/week that shows this is the overall plan. We just want that updated list on the forum. Divide it up into something like:
1) things being considered
2) things we are working on fixes for
3) things being tested/balanced
4) things coming in update x
5) things we are not going ahead with anymore
Doesn't need the detail in the list just bullet points. Give people time to get ready for the large changes and for people to provide suggestions or comments on your plans. Let people know what you are currently working on and what fixes are coming and bam you have the level of communication that people are looking for.
[edited to remove quote]Edited by ZOS_Icy on October 26, 2025 6:01PMPUG Life - the true test of your skill
18 characters, 17 max level, at least 1 Stam and 1 Mag of every class, 1 of every race and 1200+ CP
Tanked to Undaunted 9+ Mag and Stam of every class using Group Finder for 90+% of the Vet Dungeon runs2 -
ecru✭✭✭✭✭
✭ZOS_GinaBruno wrote: »Nelson_Rebel wrote: »ZOS_GinaBruno wrote: »Thanks @Ch4mpTW, these issues are on our radar and is something we want to fix. We have some improvements coming in the next couple updates that should help with this.
@ZOS_GinaBruno Thank goodness. And thank you very much for responding to the thread. You guys at ZOS HQ be having me worried sometimes. And honestly? I don't know if you were just told to post that, in order to quiet a lot of us who are angry and frustrated. Or if it is genuine, and things will get fixed. All I know is that I appreciate you taking the time to post this, and that I'm going to hold you all at ZOS to your word on this.
Jesus they actually responded?
[snip]
It seems the only way to get things fixed is to scream at them now before anything gets noticed anymore
So frustrating
Honestly, it shouldn't have to be that way. We're talking internally about how we can fix this.
If there's one thing I've learned in nearly 20 years of pvping in mmo's, it's that people absolutely hate losing control over their character. CC absolutely needs to respect some kind of immunity timer or diminishing returns, especially due to how low TTK can be in ESO.
The 70% snare from Tremorscale also needs to be looked at IMO.
[edited to remove quote]Edited by ZOS_Icy on October 26, 2025 6:02PMGryphon Heart
Godslayer
Dawnbringer5 -
Nelson_Rebel✭✭✭✭✭
✭vyndral13preub18_ESO wrote: »Nelson_Rebel wrote: »ZOS_GinaBruno wrote: »Thanks these issues are on our radar and is something we want to fix. We have some improvements coming in the next couple updates that should help with this.
Thank goodness. And thank you very much for responding to the thread. You guys at ZOS HQ be having me worried sometimes. And honestly? I don't know if you were just told to post that, in order to quiet a lot of us who are angry and frustrated. Or if it is genuine, and things will get fixed. All I know is that I appreciate you taking the time to post this, and that I'm going to hold you all at ZOS to your word on this.
Jesus they actually responded?
[snip]
It seems the only way to get things fixed is to scream at them now before anything gets noticed anymore
So frustrating
[snip]
I don't know wether you're jesting or not XD
[edited to remove quote]Edited by ZOS_Icy on October 26, 2025 5:57PM1 -
ZOS_GinaBrunoCommunity Manager
From the forums specifically? There's a number of avenues for how threads get to the dev team, including:ZOS_GinaBruno wrote: »Nelson_Rebel wrote: »ZOS_GinaBruno wrote: »Thanks @Ch4mpTW, these issues are on our radar and is something we want to fix. We have some improvements coming in the next couple updates that should help with this.
@ZOS_GinaBruno Thank goodness. And thank you very much for responding to the thread. You guys at ZOS HQ be having me worried sometimes. And honestly? I don't know if you were just told to post that, in order to quiet a lot of us who are angry and frustrated. Or if it is genuine, and things will get fixed. All I know is that I appreciate you taking the time to post this, and that I'm going to hold you all at ZOS to your word on this.
Jesus they actually responded?
I've gotten some Moderator warnings in a couple posts by now, But honestly I don't care anymore.
It seems the only way to get things fixed is to scream at them now before anything gets noticed anymore
So frustrating
Honestly, it shouldn't have to be that way. We're talking internally about how we can fix this.
What's the current process for gameplay issues being relayed from the forums to the people that can fix it?- The community team sees threads that require attention, and we send them to the devs to review.
- Other devs see threads that require attention, and they send them to the appropriate team to review.
- The gameplay team sees threads and review amongst themselves (this happens more than you might think).
- The QA team also reviews many, many threads posted in the Bug Reports section and take whatever action is appropriate. This includes creating a new bug if one doesn't exist and sends it to the team, noting if something is already bugged but is getting more reports, something that sounds off but can't be reproduced easily, or something that's been reported but is actually working the way it was designed (sometimes this can lead to further discussions, such as why it's being viewed as broken if it isn't, but that's another discussion).
- Customer Support finds a thread that's related to tickets that get sent in, and those get triaged/escalated as appropriate.
It's a nice idea on paper, but when you start thinking of the logistics, something like this just isn't possible to maintain and would get muddied pretty quickly. And yes, we have considered it. Let's break it down based on your list:Curragraigue wrote: »ZOS_GinaBruno wrote: »Nelson_Rebel wrote: »ZOS_GinaBruno wrote: »Thanks @Ch4mpTW, these issues are on our radar and is something we want to fix. We have some improvements coming in the next couple updates that should help with this.
@ZOS_GinaBruno Thank goodness. And thank you very much for responding to the thread. You guys at ZOS HQ be having me worried sometimes. And honestly? I don't know if you were just told to post that, in order to quiet a lot of us who are angry and frustrated. Or if it is genuine, and things will get fixed. All I know is that I appreciate you taking the time to post this, and that I'm going to hold you all at ZOS to your word on this.
Jesus they actually responded?
I've gotten some Moderator warnings in a couple posts by now, But honestly I don't care anymore.
It seems the only way to get things fixed is to scream at them now before anything gets noticed anymore
So frustrating
Honestly, it shouldn't have to be that way. We're talking internally about how we can fix this.
@ZOS_GinaBruno but this has been said a number of times. Your biggest problem has always been lack of communication. For the most part we find out about big changes a few weeks before they go live when we read about them in patch notes.
You must surely have a list that Matt, Richard, Wrobel and Brian look at every day/week that shows this is the overall plan. We just want that updated list on the forum. Divide it up into something like:
1) things being considered
2) things we are working on fixes for
3) things being tested/balanced
4) things coming in update x
5) things we are not going ahead with anymore
Doesn't need the detail in the list just bullet points. Give people time to get ready for the large changes and for people to provide suggestions or comments on your plans. Let people know what you are currently working on and what fixes are coming and bam you have the level of communication that people are looking for.
1) things being considered - The danger in listing something like this out is what happens if it never comes to fruition, or gets punted due to lack of time/resources, or reprioritized for a different patch? All it will do is disappoint people because they'll see something that we once considered, but then never did for XYZ reasons (which ultimately end up not mattering). Also consider when we're looking at new features specifically, for example, this kind of takes the wind out of Marketing and PR's sails if we just lay it all out on the table early.
2) things we are working on fixes for - This is something we've toyed around with doing frequently, but what ultimately goes in this list? We're working on many fixes at one time, some of which take a lot of time and effort, some of which are very minor. We can't list everything - it just isn't reasonable or even feasible. What we decided to do instead is reply to threads in the Bug Reports section, as we're able, to give a status on the bug reported. Can we do a better job and reply to more threads? Sure. But as we originally said when we opened that section, we reply as we can.
3) things being tested/balanced - Again, this is a moving target and the effort to maintain something like this would probably be a full time job in itself. Unfortunately, the reality of the situation is we (the Community team) have many tasks and responsibilities and simply don't have the bandwidth to maintain something like this on a regular cadence. We can try to give you more general updates more frequently, though, and this is something we can work to improve.
4) things coming in update x - We do this to some extent when we release preview articles, and you could even consider the PTS patch notes to be a preview of sorts. Again, remember we have other departments that need to hold onto content based on a release schedule and strategy. I know that's a little different from gameplay-specific things, which is probably what you're referencing, and we can try to do a better job to let you know the things we're working on for the future. Many times, we're just not ready to talk about our plans because - again - it's a moving target. We iterate and iterate, and tweak things until they're close to being just right. That's when we put things on the PTS for final tweaks and testing, and gather up your feedback for what we've implemented.
5) things we are not going ahead with anymore - This is fair, and we can certainly be more open about things that aren't really on the table, just so you don't feel like you're being strung along.
Sorry for the wall of text, it's late and I started rambling. TL;DR - we'll work on doing a better job to communicate the larger, more overarching changes and plans we have for future gameplay updates to keep everyone abreast of what we're doing.
Edited by ZOS_GinaBruno on July 26, 2017 2:35AM41 -
Juli'St✭✭✭✭ZOS_GinaBruno wrote: »
From the forums specifically? There's a number of avenues for how threads get to the dev team, including:ZOS_GinaBruno wrote: »Nelson_Rebel wrote: »ZOS_GinaBruno wrote: »Thanks @Ch4mpTW, these issues are on our radar and is something we want to fix. We have some improvements coming in the next couple updates that should help with this.
@ZOS_GinaBruno Thank goodness. And thank you very much for responding to the thread. You guys at ZOS HQ be having me worried sometimes. And honestly? I don't know if you were just told to post that, in order to quiet a lot of us who are angry and frustrated. Or if it is genuine, and things will get fixed. All I know is that I appreciate you taking the time to post this, and that I'm going to hold you all at ZOS to your word on this.
Jesus they actually responded?
[snip]
It seems the only way to get things fixed is to scream at them now before anything gets noticed anymore
So frustrating
Honestly, it shouldn't have to be that way. We're talking internally about how we can fix this.
What's the current process for gameplay issues being relayed from the forums to the people that can fix it?- The community team sees threads that require attention, and we send them to the devs to review.
- Other devs see threads that require attention, and they send them to the appropriate team to review.
- The gameplay team sees threads and review amongst themselves (this happens more than you might think).
- The QA team also reviews many, many threads posted in the Bug Reports section and take whatever action is appropriate. This includes creating a new bug if one doesn't exist and sends it to the team, noting if something is already bugged but is getting more reports, something that sounds off but can't be reproduced easily, or something that's been reported but is actually working the way it was designed (sometimes this can lead to further discussions, such as why it's being viewed as broken if it isn't, but that's another discussion).
- Customer Support finds a thread that's related to tickets that get sent in, and those get triaged/escalated as appropriate.
It's a nice idea on paper, but when you start thinking of the logistics, something like this just isn't possible to maintain and would get muddied pretty quickly. And yes, we have considered it. Let's break it down based on your list:Curragraigue wrote: »ZOS_GinaBruno wrote: »Nelson_Rebel wrote: »ZOS_GinaBruno wrote: »Thanks @Ch4mpTW, these issues are on our radar and is something we want to fix. We have some improvements coming in the next couple updates that should help with this.
@ZOS_GinaBruno Thank goodness. And thank you very much for responding to the thread. You guys at ZOS HQ be having me worried sometimes. And honestly? I don't know if you were just told to post that, in order to quiet a lot of us who are angry and frustrated. Or if it is genuine, and things will get fixed. All I know is that I appreciate you taking the time to post this, and that I'm going to hold you all at ZOS to your word on this.
Jesus they actually responded?
[snip]
It seems the only way to get things fixed is to scream at them now before anything gets noticed anymore
So frustrating
Honestly, it shouldn't have to be that way. We're talking internally about how we can fix this.
@ZOS_GinaBruno but this has been said a number of times. Your biggest problem has always been lack of communication. For the most part we find out about big changes a few weeks before they go live when we read about them in patch notes.
You must surely have a list that Matt, Richard, Wrobel and Brian look at every day/week that shows this is the overall plan. We just want that updated list on the forum. Divide it up into something like:
1) things being considered
2) things we are working on fixes for
3) things being tested/balanced
4) things coming in update x
5) things we are not going ahead with anymore
Doesn't need the detail in the list just bullet points. Give people time to get ready for the large changes and for people to provide suggestions or comments on your plans. Let people know what you are currently working on and what fixes are coming and bam you have the level of communication that people are looking for.
1) things being considered - The danger in listing something like this out is what happens if it never comes to fruition, or gets punted due to lack of time/resources, or reprioritized for a different patch? All it will do is disappoint people because they'll see something that we once considered, but then never did for XYZ reasons (which ultimately end up not mattering). Also consider when we're looking at new features specifically, for example, this kind of takes the wind out of Marketing and PR's sails if we just lay it all out on the table early.
2) things we are working on fixes for - This is something we've toyed around with doing frequently, but what ultimately goes in this list? We're working on many fixes at one time, some of which take a lot of time and effort, some of which are very minor. We can't list everything - it just isn't reasonable or even feasible. What we decided to do instead is reply to threads in the Bug Reports section, as we're able, to give a status on the bug reported. Can we do a better job and reply to more threads? Sure. But as we originally said when we opened that section, we reply as we can.
3) things being tested/balanced - Again, this is a moving target and the effort to maintain something like this would probably be a full time job in itself. Unfortunately, the reality of the situation is we (the Community team) have many tasks and responsibilities and simply don't have the bandwidth to maintain something like this on a regular cadence. We can try to give you more general updates more frequently, though, and this is something we can work to improve.
4) things coming in update x - We do this to some extent when we release preview articles, and you could even consider the PTS patch notes to be a preview of sorts. Again, remember we have other departments that need to hold onto content based on a release schedule and strategy. I know that's a little different from gameplay-specific things, which is probably what you're referencing, and we can try to do a better job to let you know the things we're working on for the future. Many times, we're just not ready to talk about our plans because - again - it's a moving target. We iterate and iterate, and tweak things until they're close to being just right. That's when we put things on the PTS for final tweaks and testing, and gather up your feedback for what we've implemented.
5) things we are not going ahead with anymore - This is fair, and we can certainly be more open about things that aren't really on the table, just so you don't feel like you're being strung along.
Sorry for the wall of text, it's late and I started rambling. TL;DR - we'll work on doing a better job to communicate the larger, more overarching changes and plans we have for future gameplay updates to keep everyone abreast of what we're doing.
Can ZOS fix your servers? Ty!
[edited to remove quote]Edited by ZOS_Icy on October 26, 2025 6:03PM3 -
Rohamad_Ali✭✭✭✭✭
✭✭✭✭✭Just put me on the community team and I'll fix the communications issue . I will talk them into a coma .
9 -
Curragraigue✭✭✭✭✭
✭ZOS_GinaBruno wrote: »
From the forums specifically? There's a number of avenues for how threads get to the dev team, including:ZOS_GinaBruno wrote: »Nelson_Rebel wrote: »ZOS_GinaBruno wrote: »Thanks @Ch4mpTW, these issues are on our radar and is something we want to fix. We have some improvements coming in the next couple updates that should help with this.
@ZOS_GinaBruno Thank goodness. And thank you very much for responding to the thread. You guys at ZOS HQ be having me worried sometimes. And honestly? I don't know if you were just told to post that, in order to quiet a lot of us who are angry and frustrated. Or if it is genuine, and things will get fixed. All I know is that I appreciate you taking the time to post this, and that I'm going to hold you all at ZOS to your word on this.
Jesus they actually responded?
[snip]
It seems the only way to get things fixed is to scream at them now before anything gets noticed anymore
So frustrating
Honestly, it shouldn't have to be that way. We're talking internally about how we can fix this.
What's the current process for gameplay issues being relayed from the forums to the people that can fix it?- The community team sees threads that require attention, and we send them to the devs to review.
- Other devs see threads that require attention, and they send them to the appropriate team to review.
- The gameplay team sees threads and review amongst themselves (this happens more than you might think).
- The QA team also reviews many, many threads posted in the Bug Reports section and take whatever action is appropriate. This includes creating a new bug if one doesn't exist and sends it to the team, noting if something is already bugged but is getting more reports, something that sounds off but can't be reproduced easily, or something that's been reported but is actually working the way it was designed (sometimes this can lead to further discussions, such as why it's being viewed as broken if it isn't, but that's another discussion).
- Customer Support finds a thread that's related to tickets that get sent in, and those get triaged/escalated as appropriate.
It's a nice idea on paper, but when you start thinking of the logistics, something like this just isn't possible to maintain and would get muddied pretty quickly. And yes, we have considered it. Let's break it down based on your list:Curragraigue wrote: »ZOS_GinaBruno wrote: »Nelson_Rebel wrote: »ZOS_GinaBruno wrote: »Thanks @Ch4mpTW, these issues are on our radar and is something we want to fix. We have some improvements coming in the next couple updates that should help with this.
@ZOS_GinaBruno Thank goodness. And thank you very much for responding to the thread. You guys at ZOS HQ be having me worried sometimes. And honestly? I don't know if you were just told to post that, in order to quiet a lot of us who are angry and frustrated. Or if it is genuine, and things will get fixed. All I know is that I appreciate you taking the time to post this, and that I'm going to hold you all at ZOS to your word on this.
Jesus they actually responded?
[snip]
It seems the only way to get things fixed is to scream at them now before anything gets noticed anymore
So frustrating
Honestly, it shouldn't have to be that way. We're talking internally about how we can fix this.
@ZOS_GinaBruno but this has been said a number of times. Your biggest problem has always been lack of communication. For the most part we find out about big changes a few weeks before they go live when we read about them in patch notes.
You must surely have a list that Matt, Richard, Wrobel and Brian look at every day/week that shows this is the overall plan. We just want that updated list on the forum. Divide it up into something like:
1) things being considered
2) things we are working on fixes for
3) things being tested/balanced
4) things coming in update x
5) things we are not going ahead with anymore
Doesn't need the detail in the list just bullet points. Give people time to get ready for the large changes and for people to provide suggestions or comments on your plans. Let people know what you are currently working on and what fixes are coming and bam you have the level of communication that people are looking for.
1) things being considered - The danger in listing something like this out is what happens if it never comes to fruition, or gets punted due to lack of time/resources, or reprioritized for a different patch? All it will do is disappoint people because they'll see something that we once considered, but then never did for XYZ reasons (which ultimately end up not mattering). Also consider when we're looking at new features specifically, for example, this kind of takes the wind out of Marketing and PR's sails if we just lay it all out on the table early.
2) things we are working on fixes for - This is something we've toyed around with doing frequently, but what ultimately goes in this list? We're working on many fixes at one time, some of which take a lot of time and effort, some of which are very minor. We can't list everything - it just isn't reasonable or even feasible. What we decided to do instead is reply to threads in the Bug Reports section, as we're able, to give a status on the bug reported. Can we do a better job and reply to more threads? Sure. But as we originally said when we opened that section, we reply as we can.
3) things being tested/balanced - Again, this is a moving target and the effort to maintain something like this would probably be a full time job in itself. Unfortunately, the reality of the situation is we (the Community team) have many tasks and responsibilities and simply don't have the bandwidth to maintain something like this on a regular cadence. We can try to give you more general updates more frequently, though, and this is something we can work to improve.
4) things coming in update x - We do this to some extent when we release preview articles, and you could even consider the PTS patch notes to be a preview of sorts. Again, remember we have other departments that need to hold onto content based on a release schedule and strategy. I know that's a little different from gameplay-specific things, which is probably what you're referencing, and we can try to do a better job to let you know the things we're working on for the future. Many times, we're just not ready to talk about our plans because - again - it's a moving target. We iterate and iterate, and tweak things until they're close to being just right. That's when we put things on the PTS for final tweaks and testing, and gather up your feedback for what we've implemented.
5) things we are not going ahead with anymore - This is fair, and we can certainly be more open about things that aren't really on the table, just so you don't feel like you're being strung along.
Sorry for the wall of text, it's late and I started rambling. TL;DR - we'll work on doing a better job to communicate the larger, more overarching changes and plans we have for future gameplay updates to keep everyone abreast of what we're doing.
Thank you for the response Gina it is appreciated. Fair point re 1 that Marketing and PR want to hold on to that.
I just think if you don't already having someone employed as a project manager whose sole job was to gather and convey the information in points 2 and 3 between devs and the community that this would be a really good idea. I appreciate it is asking too much of you, Jessica and Kai to be on top of that in addition to your own work and I agree that would be a full time job in itself but it really would short circuit alot of the complaints on the forums if there was more communication even if it was just on those two issues.
If you had all the information together in a section of the forum it would save you having to scroll through the 100s of threads a day to respond to these issues as people would have a port of call that would answer most of the threads.
[edited to remove quote]Edited by ZOS_Icy on October 26, 2025 6:04PMPUG Life - the true test of your skill
18 characters, 17 max level, at least 1 Stam and 1 Mag of every class, 1 of every race and 1200+ CP
Tanked to Undaunted 9+ Mag and Stam of every class using Group Finder for 90+% of the Vet Dungeon runs0 -
Ch4mpTW✭✭✭✭✭
✭✭✭✭✭Rohamad_Ali wrote: »Just put me on the community team and I'll fix the communications issue . I will talk them into a coma .
@Rohamad_Ali No, Roh'... We don't need to know about you having yarn fights with @SantieClaws and doing whatever you cat folks do. Let alone how rough it is as a Khajiit, in living about Tamriel. We need people (lol elves actually) to talk to us about what is getting fixed, and the bug removals to come.
2 -
rhapsodious✭✭✭✭✭
✭
Can ZOS fix your servers? Ty!
Really? Gina went out of her way to write that post and you feel the need to bring that up? ~_~ Not the time or the place.
And Gina, thanks for the post by the way. I don't work in your job, but I do work in software development and I know all too well the risks of saying "yeah, we'd love to do that" and it turns out, for one reason or another, that you can't do it. And it sucks. Especially when people heard it as "we're doing it!" and you have to backtrack. It's a rough path between wanting to be transparent with your base and not digging yourself into a hole.
I think building off of what you've been doing in ESO Lives, where you highlight the upcoming patch notes, would be best going forward. Piggybacking off Curragraigue's idea, maybe a "Week In Review" post where you guys list, in layman's terms, progress on various issues? Maybe total bugs fixed, the plan going forward, and our favorite - developer comments? I appreciate the work you and the other CMs do, though! I don't envy you at all, though. No offense.
7 -
Rohamad_Ali✭✭✭✭✭
✭✭✭✭✭Rohamad_Ali wrote: »Just put me on the community team and I'll fix the communications issue . I will talk them into a coma .
@Rohamad_Ali No, Roh'... We don't need to know about you having yarn fights with @SantieClaws and doing whatever you cat folks do. Let alone how rough it is as a Khajiit, in living about Tamriel. We need people (lol elves actually) to talk to us about what is getting fixed, and the bug removals to come.
True but I have a unique skill . I once bored a customer out of a refund for 3 hours . He almost paid this one again to just shut up .9 -
Ch4mpTW✭✭✭✭✭
✭✭✭✭✭Rohamad_Ali wrote: »Rohamad_Ali wrote: »Just put me on the community team and I'll fix the communications issue . I will talk them into a coma .
@Rohamad_Ali No, Roh'... We don't need to know about you having yarn fights with @SantieClaws and doing whatever you cat folks do. Let alone how rough it is as a Khajiit, in living about Tamriel. We need people (lol elves actually) to talk to us about what is getting fixed, and the bug removals to come.
True but I have a unique skill . I once bored a customer out of a refund for 3 hours . He almost paid this one again to just shut up .
Lololol. +1
On some real though, I would love if somebody at ZOS would just casually post-up about current goals of getting things fixed evey here and there. Just to provide a tiny bit of transparency, you know? Just to provide us with a little bit of a whiff of what it is that they are cooking, so that we can be satisfied off of the fumes alone. And honestly, it would go incredibly far. Whether it be: You, Santie, Alcast, Gina, Wrobel, etc. The person doesn't matter. What matters is that connection is made to the player base, and that we aren't left out in the dark about what's going on. And that they are aware of the things occurring, and what they have planned to addressed them. I think something like that will stretch miles.1 -
vyndral13preub18_ESO✭✭✭✭✭
✭✭✭✭ZOS_GinaBruno wrote: »
5) things we are not going ahead with anymore - This is fair, and we can certainly be more open about things that aren't really on the table, just so you don't feel like you're being strung along.
So how is spell crafting coming?2 -
The_Saint✭✭✭✭✭
✭✭✭✭✭Rohamad_Ali wrote: »Just put me on the community team and I'll fix the communications issue . I will talk them into a coma .
@Rohamad_Ali
https://jobs.zenimax.com/requisitions/view/1401
3 -
Rohamad_Ali✭✭✭✭✭
✭✭✭✭✭Rohamad_Ali wrote: »Just put me on the community team and I'll fix the communications issue . I will talk them into a coma .
@Rohamad_Ali
https://jobs.zenimax.com/requisitions/view/1401
No need . The forums are my resume . 10 Stars . I can start immediately .
On a serious note , it is nice to have communication more often from Gina and Jessica . I have noticed them being more active with Us recently . Is good .4 -
NBrookus✭✭✭✭✭
✭✭✭✭ZOS_GinaBruno wrote: »lots of good stuff
Serious suggestion: Start a council of players. A small group, similar to the community ambassadors, that has shown over time that they care about the game, have taken the time to contribute to the community as a whole, have perspective on multiple classes and playstyles and can communicate well. Put them under NDA. Maybe they can't even say they are on the council and everyone else only knows there IS one. Ask them to serve and give them shiny things for their time spent.
These folks are probably going to be able to give you the feedback on what issues seem most critical to day to day to your player base. What fixes will be most likely work from a play standpoint. Which things are going to be exploited.
I was a developer for decades. I understand the tug of war between making money, what's feasible and what's cool. When the devs are pushing technical fixes and the execs are pushing EBIDOC, it would be helpful in your decision making process to have thoughtful advocates from the player base.2 -
Qbiken✭✭✭✭✭
✭✭✭✭✭SwaminoNowlino wrote: »GreenhaloX wrote: »GreenhaloX wrote: »
https://youtu.be/I1wsTHhjb2M
Seriously. What happened to it? Whether it is PvE or PvP. I'm so damn tired of getting double CC'd from hard-CC's that I'm ready to scream. I can't avoid it in PvE, and I can't avoid it in PvP. NPC's and players alike just completely rendering CC immunity null and void. And I've damn near had it. I made a post about this a month or so ago, and not a single damn dev or combat team member made a comment about what they are doing to look into it. Nor have mentioned an ETA on a proper fix.
I'm sick of it, bruh. I'm tired of having point out crap, and nothing gets done. Just like how early I made a thread about how I could still gap-close into keeps, and sent out messages to the staff of ZOS. And not 1 of them has gotten back to me about it, or how they'll look into it. People have been exploiting the queue system, and still no ETA on when that will be fixed. Keep doors not letting you in or out have been broken for YEARS, and still no damn ETA on a fix. But you ZOS mods can come into a thread, and make a comment about how you removed a post this and that. You can sure comment on that. But, you can't comment and engage on what you're ACTIVELY doing to make your game better.
And yes, before some white knight joins this thread and says how I'm not entitled to a functioning game. Save it. I already know about how we signed the damn TOS that states how ZOS don't have to fix anything, and that they are free to do whatever they want and how we want. So save it. I don't want to hear that noise. Call this another complaint and whine thread. [snip] at this point, bruh. I really don't.
Damn.. another language of ESO I don't understand. What is CC? I don't know.. looking at your clip, it just looks like a single dude in PvP land getting his arse handed to him by a group, which happens to every dudes or dudettes in Cyrodiil that decide to solo. That's why only being in a zerg or group in Cyrodiil pays..
Crowd Control
Oh.. thanks for the clarification. Not slamming or bashing on the Ch4mpTW dude in any way, but what is actually the problem again with CC that Ch4mpTW dude is [snip] about? [snip]
He gets knocked down by a javelin. Gets back up. And is immediately knocked down again. There is supposed to an immunity to cc in there somewhere. It doesn't ever actually work that way.
As far as I know: Unless you break free you won´t get any CC-immunity. Some skills are acting wierd sometimes and are more difficult to CC-break from (looking at you Fear and Shield-charge)
[edited to remove quote]Edited by ZOS_Icy on October 26, 2025 6:05PM0 -
Cherryblossom✭✭✭✭✭
✭Still getting stunned and CC'd in Mist form so there is no hope in them fixing this.2 -
dennissomb16_ESO✭✭✭✭✭I think the issue is going beyond broken CC immunity. Today in a keep fight I drank an immovability potion (15.7 second immunity to knockdowns) and within 2 seconds not only was I knocked down, but used my break free and was knocked down again immediately.6
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Krayzie✭✭✭✭✭The thing is, if they never made absolutely everything cause CC, this wouldn't be a problem.ZOS_GinaBruno wrote: »
From the forums specifically? There's a number of avenues for how threads get to the dev team, including:ZOS_GinaBruno wrote: »Nelson_Rebel wrote: »ZOS_GinaBruno wrote: »Thanks @Ch4mpTW, these issues are on our radar and is something we want to fix. We have some improvements coming in the next couple updates that should help with this.
@ZOS_GinaBruno Thank goodness. And thank you very much for responding to the thread. You guys at ZOS HQ be having me worried sometimes. And honestly? I don't know if you were just told to post that, in order to quiet a lot of us who are angry and frustrated. Or if it is genuine, and things will get fixed. All I know is that I appreciate you taking the time to post this, and that I'm going to hold you all at ZOS to your word on this.
Jesus they actually responded?
[snip]
It seems the only way to get things fixed is to scream at them now before anything gets noticed anymore
So frustrating
Honestly, it shouldn't have to be that way. We're talking internally about how we can fix this.
What's the current process for gameplay issues being relayed from the forums to the people that can fix it?- The community team sees threads that require attention, and we send them to the devs to review.
- Other devs see threads that require attention, and they send them to the appropriate team to review.
- The gameplay team sees threads and review amongst themselves (this happens more than you might think).
- The QA team also reviews many, many threads posted in the Bug Reports section and take whatever action is appropriate. This includes creating a new bug if one doesn't exist and sends it to the team, noting if something is already bugged but is getting more reports, something that sounds off but can't be reproduced easily, or something that's been reported but is actually working the way it was designed (sometimes this can lead to further discussions, such as why it's being viewed as broken if it isn't, but that's another discussion).
- Customer Support finds a thread that's related to tickets that get sent in, and those get triaged/escalated as appropriate.
It's a nice idea on paper, but when you start thinking of the logistics, something like this just isn't possible to maintain and would get muddied pretty quickly. And yes, we have considered it. Let's break it down based on your list:Curragraigue wrote: »ZOS_GinaBruno wrote: »Nelson_Rebel wrote: »ZOS_GinaBruno wrote: »Thanks @Ch4mpTW, these issues are on our radar and is something we want to fix. We have some improvements coming in the next couple updates that should help with this.
@ZOS_GinaBruno Thank goodness. And thank you very much for responding to the thread. You guys at ZOS HQ be having me worried sometimes. And honestly? I don't know if you were just told to post that, in order to quiet a lot of us who are angry and frustrated. Or if it is genuine, and things will get fixed. All I know is that I appreciate you taking the time to post this, and that I'm going to hold you all at ZOS to your word on this.
Jesus they actually responded?
[snip]
It seems the only way to get things fixed is to scream at them now before anything gets noticed anymore
So frustrating
Honestly, it shouldn't have to be that way. We're talking internally about how we can fix this.
@ZOS_GinaBruno but this has been said a number of times. Your biggest problem has always been lack of communication. For the most part we find out about big changes a few weeks before they go live when we read about them in patch notes.
You must surely have a list that Matt, Richard, Wrobel and Brian look at every day/week that shows this is the overall plan. We just want that updated list on the forum. Divide it up into something like:
1) things being considered
2) things we are working on fixes for
3) things being tested/balanced
4) things coming in update x
5) things we are not going ahead with anymore
Doesn't need the detail in the list just bullet points. Give people time to get ready for the large changes and for people to provide suggestions or comments on your plans. Let people know what you are currently working on and what fixes are coming and bam you have the level of communication that people are looking for.
1) things being considered - The danger in listing something like this out is what happens if it never comes to fruition, or gets punted due to lack of time/resources, or reprioritized for a different patch? All it will do is disappoint people because they'll see something that we once considered, but then never did for XYZ reasons (which ultimately end up not mattering). Also consider when we're looking at new features specifically, for example, this kind of takes the wind out of Marketing and PR's sails if we just lay it all out on the table early.
2) things we are working on fixes for - This is something we've toyed around with doing frequently, but what ultimately goes in this list? We're working on many fixes at one time, some of which take a lot of time and effort, some of which are very minor. We can't list everything - it just isn't reasonable or even feasible. What we decided to do instead is reply to threads in the Bug Reports section, as we're able, to give a status on the bug reported. Can we do a better job and reply to more threads? Sure. But as we originally said when we opened that section, we reply as we can.
3) things being tested/balanced - Again, this is a moving target and the effort to maintain something like this would probably be a full time job in itself. Unfortunately, the reality of the situation is we (the Community team) have many tasks and responsibilities and simply don't have the bandwidth to maintain something like this on a regular cadence. We can try to give you more general updates more frequently, though, and this is something we can work to improve.
4) things coming in update x - We do this to some extent when we release preview articles, and you could even consider the PTS patch notes to be a preview of sorts. Again, remember we have other departments that need to hold onto content based on a release schedule and strategy. I know that's a little different from gameplay-specific things, which is probably what you're referencing, and we can try to do a better job to let you know the things we're working on for the future. Many times, we're just not ready to talk about our plans because - again - it's a moving target. We iterate and iterate, and tweak things until they're close to being just right. That's when we put things on the PTS for final tweaks and testing, and gather up your feedback for what we've implemented.
5) things we are not going ahead with anymore - This is fair, and we can certainly be more open about things that aren't really on the table, just so you don't feel like you're being strung along.
Sorry for the wall of text, it's late and I started rambling. TL;DR - we'll work on doing a better job to communicate the larger, more overarching changes and plans we have for future gameplay updates to keep everyone abreast of what we're doing.
You're actually worried about things coming to fruition?!?!
This game has implemented *FIXES* at every patch and there's been multiple reports EVERY PATCH of the fixes not even working as stated.
Pretty sure that's the least of your worries at a point long long ago.
[edited to remove quote]Edited by ZOS_Icy on October 26, 2025 6:09PMI'm a PVE roleplayer concerned about my vampires stage 4 skin tone and keep getting load screens so I came here to distract people from major issues with a rant thread about my characters cosmetic appearance.3 -
RinaldoGandolphi✭✭✭✭✭
✭✭✭✭CC Immunity is simply broken right now. Javelin, DK Chains and Meteor being the 3 biggest offenders. I has chained stunned 3 times in a row by Javelin's last night multiple times despite breaking free twice. just knocked right back down...after the 3rd knockdown I was chain pulled by a DK LOL...the whole thing is broken.
I am glad i got a few hundred more immovable pots and plenty of ingedients to make more..
Rinaldo Gandolphi-Breton Sorcerer Daggerfall Covenant
Juste Gandolphi Dark Elf Templar Daggerfall Covenant
Richter Gandolphi - Dark Elf Dragonknight Daggerfall Covenant
Mathias Gandolphi - Breton Nightblade Daggerfall Covenant
RinaldoGandolphi - High Elf Sorcerer Aldmeri Dominion
Officer Fire and Ice
Co-GM - MVP
Sorcerer's - The ONLY class in the game that is punished for using its class defining skill (Bolt Escape)
"Here in his shrine, that they have forgotten. Here do we toil, that we might remember. By night we reclaim, what by day was stolen. Far from ourselves, he grows ever near to us. Our eyes once were blinded, now through him do we see. Our hands once were idle, now through them does he speak. And when the world shall listen, and when the world shall see, and when the world remembers, that world will cease to be. - Miraak2 -
lasertooth✭✭✭✭✭Cherryblossom wrote: »Still getting stunned and CC'd in Mist form so there is no hope in them fixing this.
Yes, I was/am too.
While in mist form, players are still able to gap close and pull me out of mist form, in a similar way an aoe pulls a nightblade out of cloak.
It's not every single time, and it tends to happen in large group fights (many players chasing me) so I think it's related to lag.Lasertooth
GM of ESO Grand Designs, Grand Designs Too, and Grand Designs Trinity
Xbox/NA0
