ESO Plus Payment Problem
Update 46 is now available for testing on the PTS! You can read the latest patch notes here: https://forums.elderscrollsonline.com/en/discussion/676794
Maintenance for the week of April 21:
· [COMPLETE] Xbox: NA and EU megaservers for patch maintenance – April 23, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
· [COMPLETE] PlayStation®: NA and EU megaservers for patch maintenance – April 23, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
· [COMPLETE] Xbox: NA and EU megaservers for patch maintenance – April 23, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
· [COMPLETE] PlayStation®: NA and EU megaservers for patch maintenance – April 23, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
Windonka
Soul Shriven
I purchased an ESO Plus subscription yesterday (6/26) and the transaction appeared on my bank statement, but ESO has given no indication that it went through. What is the issue here? I also tried to get support from Zenimax over email about this but I haven't gotten a response back yet. Any ideas?
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Elsonso✭✭✭✭✭
✭✭✭✭✭Answer gets simple with that. You will need to open a ticket with Customer Suppot https://help.elderscrollsonline.com/app/home and explain what is going on. It might take a few days to get it resolved. The key point is to keep engaged with them via email until done. They have a quirky ticket tracking system that they use, so don't be discouraged if they mark your ticket as resolved/closed before it is.0