Inappropriate contents and discussion increasing on zone chats..

GreenhaloX
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I definitely think there should be some kind of moderation/moderators for zone chats (and guild chat, now that I've mentioned it), similar to this forum, if possible. Aside from the usual spamming of stuff being put on sales, there have been a lot of discussion and words being typed/said by others that I feel are quite inappropriate and seems to be increasing in contents in any areas of ESO. Putting free speech and the common immaturity/vulgarity and bickering aside (yes, we are an American-based game), and since it seems to be a social media of some type, you can expect the bout of high school locker room or college frat house antics; however, there are lots of inappropriate name-calling, particularly, words that are deemed hurtful to another (such as cursing, derogatory word(s) against blacks and Jews, to name a few); whether jokingly or not. Racist-type comments (again, whether jokingly or not) are also common. For example, like when folks are joking about "Chinese farmers." The usual are followed by comments of some stereotype of Chinese on how Chinese people speak English or the way it is often jokingly on how the Chinese tones are when they speak English. Then, there are those discussions on politics or jokes about religions. Don't people know or have they ever been told not to ever discuss politics or religions among strangers?! These topics are the main cause of head-butting and can or have escalated in violence or even wars. Mostly, we are strangers online in ESO and on zone chats. Even if discussing politics and religion in real life (particularly, at the bar), it would most likely end up in unfavorable situation or circumstances.

ESO, on zone chats, at times, seems to be an opposing views episode on CNN, versus being a video game where you come to escape those crap news of everyday turmoil. Yes, you can turn off zone chat (I do and often times change locale) and can even use profanity filter, but, that is not the point. It is the principles. Similarly, I once had a guild where I try at my earnest, as a GM, to keep things clean, because we are all from different places and background playing on ESO, and things that may not offend someone at one place, may another. Unfortunately, I had many members (former) explained to me about the vulgarity and excessive languages being used on voice chat. Thus, as many times as I have tried to mitigate it, people will be people, and it continued. Therefore, a lot of members who were offended left the guild. I can see similar happening to ESO, overall. The more derogatory and offensive comments/discussions are being surfaced on zone chats and left unattended or not moderated, I can perceive folks getting fed up and tired of it, thus, may cause those to leave ESO or other actions (I don't know.. just saying.)

So.. for all you good ZOS folks, maybe you guys are aware, and is there anything in the discussion/horizon to improve, mitigate or even moderate? What do you all think?
  • Kodrac
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    It's probably refugees from SWTOR bringing their filth over here.
  • Reverb
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    The world and its people cannot be sanitized, and it is not Game developers responsibility to try. Report behavior that violates the terms of service, and ignore others that you find bothersome. If you're not able to do that, online MMOs may not be a good place for you. "Safe" places, and even games, are being created all over the Internet. Perhaps you would be more comfortable seeking out those.
    Edited by Reverb on February 16, 2017 3:10PM
    Battle not with monsters, lest ye become a monster, and if you gaze into the abyss, the abyss gazes also into you. ~Friedrich Nietzsche
  • GawdSB
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    I heard ESO takes this stuff the most serious, even over buying gold...

    I don't really pay attention to chat unless I'm looking for a group, mostly because it's always a *** measuring contest or people spamming different items they've acquired that's bound just to show off.
  • dposdb14_ESO
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    Manners are apparently gone. When did I miss that change?
    Edited by dposdb14_ESO on February 16, 2017 3:19PM
  • LadyLavina
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    Major prude detected.

    Grow up, put the people bothering you on ignore, and move on with your life. Jesus.
    GreenhaloX wrote: »

    ESO, on zone chats, at times, seems to be an opposing views episode on CNN, versus being a video game where you come to escape those crap news of everyday turmoil. Yes, you can turn off zone chat (I do and often times change locale) and can even use profanity filter, but, that is not the point. It is the principles.

    God forbid people discuss non-game related things where such an act is 100% allowed.

    Are you one of those safe-space people?
    Edited by LadyLavina on February 16, 2017 3:19PM
    PC - NA @LadyLavina 1800+ CP PvP Tank and PvP Healer
  • titan_cleaver
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    GreenhaloX wrote: »
    [snip]

    It's not trolling to tell you to act like an adult. The burden for you to not be offended is on you, not other people. Again, if you don't like what's being said, don't read it. Nobody is forcing you, and the fact that you can't see the difference is really an infantile way of thinking.

    [Edit for removed content]
    Edited by ZOS_Bill on February 16, 2017 3:39PM
  • AcadianPaladin
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    I agree with OP. I don't expect there is much anyone can really do since human nature + online anonymity = often disappointing results. I keep my chat gracious and exclusively focused on the game so I would welcome a more active role by the game's 'modertors'. . . despite the whining that would surely result. Yes, I know how to filter out chat but the reason I generally like to have it on is to offer help when legit general questions come up or if someone needs help - game stuff.

    I expect that there are lots of players who simply wish others would leave the religion, politics, snarkiness and excess vulgarity at home.

    PC NA(no Steam), PvE, mostly solo
  • Danksta
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    So you think there should be people to moderate the 100's of zone chat channels and the 1000's of guild chat channels?? Talk about ridiculous expectations.
    BawKinTackWarDs PS4/NA

  • titan_cleaver
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    I agree with OP. I don't expect there is much anyone can really do since human nature + online anonymity = often disappointing results. I keep my chat gracious and exclusively focused on the game so I would welcome a more active role by the game's 'modertors'. . . despite the whining that would surely result. Yes, I know how to filter out chat but the reason I generally like to have it on is to offer help when legit general questions come up or if someone needs help - game stuff.

    I expect that there are lots of players who simply wish others would leave the religion, politics, snarkiness and excess vulgarity at home.

    So, what you're saying is you have the ability to tailor your chat how you'd like it, you just choose not to? You can LITERALLY block people or report them, but instead of actually doing this so you can have a more pleasant gaming experience you instead choose to just complain. That's an absolutely sad and ridiculous way to live your life.
  • Turelus
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    GreenhaloX wrote: »
    Ha ha.. you can always count on trollers or unconstructive comments/replies on any post within this forum.

    It's not trolling to tell you to act like an adult. The burden for you to not be offended is on you, not other people. Again, if you don't like what's being said, don't read it. Nobody is forcing you, and the fact that you can't see the difference is really an infantile way of thinking.

    To quote @MasterSpatula from a thread last night.
    Our society has now reached a point where it is a greater crime to be bothered by people treating others like garbage than it is to treat others like garbage. That's what's killing my faith in humanity.

    I remember days when if someone acted like a jerk they were the one in the wrong, not this trending time where if someone uses racial slurs, homophobic language or makes sexual assault jokes then the people they're upsetting are in the wrong.

    It's a bad stance to defend negative behaviour and cultivate that it's fine, yes where you're coming from is partially true, if I say a minor swear and offend someone it's on them not be overly dramatic, however the "you need to HTFU" stance only goes so far and often trolls well surpass that line to get their kicks.
    @Turelus - EU PC Megaserver
    "Don't count on others for help. In the end each of us is in this alone. The survivors are those who know how to look out for themselves."
  • LadyLavina
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    I agree with OP. I don't expect there is much anyone can really do since human nature + online anonymity = often disappointing results. I keep my chat gracious and exclusively focused on the game so I would welcome a more active role by the game's 'modertors'. . . despite the whining that would surely result. Yes, I know how to filter out chat but the reason I generally like to have it on is to offer help when legit general questions come up or if someone needs help - game stuff.

    I expect that there are lots of players who simply wish others would leave the religion, politics, snarkiness and excess vulgarity at home.

    Obviously there are times when it goes way over the top, but OP comes across as some kind of child that needs to be sheltered from adult language and real-world discussions. It's an M rated game. There are going to be adults playing it. Sometimes those adults are going to talk about whats in the news. Sometimes those adults will go a little too far and get graphic. For situations like that, there's a report function. OP needs to use it and take this safe-space crap somewhere else. If it's actually inappropriate, ZOS will do something.
    Edited by LadyLavina on February 16, 2017 3:30PM
    PC - NA @LadyLavina 1800+ CP PvP Tank and PvP Healer
  • titan_cleaver
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    Turelus wrote: »
    It's a bad stance to defend negative behaviour and cultivate that it's fine, yes where you're coming from is partially true, if I say a minor swear and offend someone it's on them not be overly dramatic, however the "you need to HTFU" stance only goes so far and often trolls well surpass that line to get their kicks.

    Either it's all OK or none of it's OK. Welcome to life, you must be new here. Is it unpleasant to deal with jerks? Yes. Should you be allowed to censor them? No. The reason we got to where we are today is that entire generations of people have now been raised to expect that they'll be coddled for their entire lives to the point where people whining have now outnumbered the number of offensive people. That's how we got here.

  • LadyLavina
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    Turelus wrote: »
    It's a bad stance to defend negative behaviour and cultivate that it's fine, yes where you're coming from is partially true, if I say a minor swear and offend someone it's on them not be overly dramatic, however the "you need to HTFU" stance only goes so far and often trolls well surpass that line to get their kicks.

    Either it's all OK or none of it's OK. Welcome to life, you must be new here. Is it unpleasant to deal with jerks? Yes. Should you be allowed to censor them? No. The reason we got to where we are today is that entire generations of people have now been raised to expect that they'll be coddled for their entire lives to the point where people whining have now outnumbered the number of offensive people. That's how we got here.

    This , this , 100% this. Could not have said it better myself.
    PC - NA @LadyLavina 1800+ CP PvP Tank and PvP Healer
  • titan_cleaver
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    Stopnaggin wrote: »
    Me personally I don't get offended, but there is a line when things cease to be amusing. Fact is its a weak minded individual that doesn't have the enough self control to not make comments. Then we have the trolls that just love to start an argument because they can hide behind a screen without fear of reprisal. Funny thing is every little jab in your above post, weak minded, coddled, infantile are perfect to describe your behavior in the posts you have here.

    To the rest of the posters:

    This is what a troll looks like in their natural environment. Remeber please don't feed the trolls.

    It's unfortunate, the first part of your post started off well and I'd concluded that I'd probably have a reasonable discussion with you...and then I got to the rest of it where you labeled somebody you disagree with as a troll. Sad that your reasoning abilities end at emotion instead of logic. Maybe you'll grow out of it. Also, it is a childish way to live your life to expect that everybody will tailor their speech to accommodate your sensibilities. That's how life works, and it's unfortunate you seemingly can't deal with it.

    Edited by titan_cleaver on February 16, 2017 3:34PM
  • Danksta
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    Turelus wrote: »
    GreenhaloX wrote: »
    Ha ha.. you can always count on trollers or unconstructive comments/replies on any post within this forum.

    It's not trolling to tell you to act like an adult. The burden for you to not be offended is on you, not other people. Again, if you don't like what's being said, don't read it. Nobody is forcing you, and the fact that you can't see the difference is really an infantile way of thinking.

    To quote @MasterSpatula from a thread last night.
    Our society has now reached a point where it is a greater crime to be bothered by people treating others like garbage than it is to treat others like garbage. That's what's killing my faith in humanity.

    I remember days when if someone acted like a jerk they were the one in the wrong, not this trending time where if someone uses racial slurs, homophobic language or makes sexual assault jokes then the people they're upsetting are in the wrong.

    It's a bad stance to defend negative behaviour and cultivate that it's fine, yes where you're coming from is partially true, if I say a minor swear and offend someone it's on them not be overly dramatic, however the "you need to HTFU" stance only goes so far and often trolls well surpass that line to get their kicks.

    The way I think of it is how is someone that you don't know going to affect you much with just words. I don't think the OP is in the wrong, just that he should have thicker skin. We live in a world where people say things they normally wouldn't because they feel safe to without having to visually see those they are offending. You think having running into these situations as all of us have would teach you to have thick skin.

    The people the OP is talking about are mostly just cowards and shouldn't be taken seriously, and certainly should be allowed to impact your mood in a negative way. So don't let them.
    BawKinTackWarDs PS4/NA

  • Turelus
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    LadyLavina wrote: »
    I agree with OP. I don't expect there is much anyone can really do since human nature + online anonymity = often disappointing results. I keep my chat gracious and exclusively focused on the game so I would welcome a more active role by the game's 'modertors'. . . despite the whining that would surely result. Yes, I know how to filter out chat but the reason I generally like to have it on is to offer help when legit general questions come up or if someone needs help - game stuff.

    I expect that there are lots of players who simply wish others would leave the religion, politics, snarkiness and excess vulgarity at home.

    Obviously there are times when it goes way over the top, but OP comes across as some kind of child that needs to be sheltered from adult language and real-world discussions. It's an M rated game. There are going to be adults playing it. Sometimes those adults are going to talk about whats in the news. Sometimes those adults will go a little too far and get graphic. For situations like that, there's a report function. OP needs to shut up and use it. If it's actually inappropriate, ZOS will do something.

    That's true but there are also incidents like I saw the other night where a player was bragging in zone chat about sexually assaulting a girl in his school. Whilst I am sure this was just someone trolling to get a rise, that isn't the kind of material one expects or wants to see in a game even when M rated.

    There is a swear filter which can block rude words for those who don't like to see/read them and people will be abusive and jerks but as a whole (not just ESO) the internet has seen a rise in people thinking pushing others buttons with this material is funny and cool and worse acceptable. It's not an issue for ZOS alone but for society to deal with.

    Any way this is going to get pretty political soon (and most likely locked) but you are correct that things which breach the CoC should just be reported and have ZOS punish those who lack the understanding of social etiquette.

    https://account.elderscrollsonline.com/code-of-conduct
    @Turelus - EU PC Megaserver
    "Don't count on others for help. In the end each of us is in this alone. The survivors are those who know how to look out for themselves."
  • AnviOfVai
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    [snip]
    Kodrac wrote: »
    It's probably refugees from SWTOR bringing their filth over here.

    TBH People are actually migrating back to swtor, new stories and content and all that...also yes the chat on SWTOR can get pretty deadly with everyone insulting the light side on Dromund Kass :)

    [Edit for removed content]
    Edited by ZOS_Bill on February 16, 2017 3:41PM
    "I appear at my lord's behest, or perhaps I was always here, and you merely lacked the ability to see me."

    PS4 - EU

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  • LadyLavina
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    Turelus wrote: »

    Any way this is going to get pretty political soon (and most likely locked) but you are correct that things which breach the CoC should just be reported and have ZOS punish those who lack the understanding of social etiquette.

    https://account.elderscrollsonline.com/code-of-conduct

    lol you caught me before i edited the post you replied to :pensive:


    but yeah this thread is going to go downhill rather quick and infuriate all those involved., perhaps @ZOS_JohanaB @ZOS_DaryaK should consider a lock lol
    PC - NA @LadyLavina 1800+ CP PvP Tank and PvP Healer
  • titan_cleaver
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    LadyLavina wrote: »
    but yeah this thread is going to go downhill rather quick and infuriate all those involved., perhaps @ZOS_JohanaB @ZOS_DaryaK should consider a lock lol

    Not yet! I'm not done winning with logic! I'm trying to open some minds here that have been locked away behind a layer of babying for far too long.
  • andreasranasen
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    OP, you got my support with this thread. We have a lot of people not knowing how to respect one another which can clearly be seen in this thread as well. It's unfortunate. Not sure if you're on console or PC. But I do know that Sony takes matters like these very serious :)
    #VMATOKENSYSTEM #WEAPONDYE #TRAITCHANGE #CROWNCRATELOVER
    • Alliance/Platform: Aldemerii - PS4/NA - CP 800+
    • Mag Sorc: Arya Rosendahl - Altmer - Highelf
  • LadyLavina
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    LadyLavina wrote: »
    but yeah this thread is going to go downhill rather quick and infuriate all those involved., perhaps @ZOS_JohanaB @ZOS_DaryaK should consider a lock lol

    Not yet! I'm not done winning with logic! I'm trying to open some minds here that have been locked away behind a layer of babying for far too long.

    harharhar, carry on good sir. I'm actually 100% with what you've been saying :p They haven't brought the hammer down on the thread yet :D
    PC - NA @LadyLavina 1800+ CP PvP Tank and PvP Healer
  • Kodrac
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    Turelus wrote: »
    It's a bad stance to defend negative behaviour and cultivate that it's fine, yes where you're coming from is partially true, if I say a minor swear and offend someone it's on them not be overly dramatic, however the "you need to HTFU" stance only goes so far and often trolls well surpass that line to get their kicks.

    Either it's all OK or none of it's OK. Welcome to life, you must be new here. Is it unpleasant to deal with jerks? Yes. Should you be allowed to censor them? No. The reason we got to where we are today is that entire generations of people have now been raised to expect that they'll be coddled for their entire lives to the point where people whining have now outnumbered the number of offensive people. That's how we got here.

    You sound like you're fun to be around.
  • Turelus
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    Danksta wrote: »
    Turelus wrote: »
    GreenhaloX wrote: »
    Ha ha.. you can always count on trollers or unconstructive comments/replies on any post within this forum.

    It's not trolling to tell you to act like an adult. The burden for you to not be offended is on you, not other people. Again, if you don't like what's being said, don't read it. Nobody is forcing you, and the fact that you can't see the difference is really an infantile way of thinking.

    To quote @MasterSpatula from a thread last night.
    Our society has now reached a point where it is a greater crime to be bothered by people treating others like garbage than it is to treat others like garbage. That's what's killing my faith in humanity.

    I remember days when if someone acted like a jerk they were the one in the wrong, not this trending time where if someone uses racial slurs, homophobic language or makes sexual assault jokes then the people they're upsetting are in the wrong.

    It's a bad stance to defend negative behaviour and cultivate that it's fine, yes where you're coming from is partially true, if I say a minor swear and offend someone it's on them not be overly dramatic, however the "you need to HTFU" stance only goes so far and often trolls well surpass that line to get their kicks.

    The way I think of it is how is someone that you don't know going to affect you much with just words. I don't think the OP is in the wrong, just that he should have thicker skin. We live in a world where people say things they normally wouldn't because they feel safe to without having to visually see those they are offending. You think having running into these situations as all of us have would teach you to have thick skin.

    The people the OP is talking about are mostly just cowards and shouldn't be taken seriously, and certainly should be allowed to impact your mood in a negative way. So don't let them.

    The problem is you don't know how different people react to (dare I use the term) triggers.

    If someone has been or knows someone close who's been abused then jokes about it might cause triggers for them. As I said there is an argument for some level of adultness and ignoring people, but for those who have suffered through things it's not that simple always.

    When I was growing up my parents taught me to be respectful and polite, sure I make offensive, sexist and racist jokes from time to time, but in private with an audience I know and ones who understand I am joking.
    These days it's all about laughing at those who are upset by things and saying we try to protect them from it.

    Lastly as always anonymity adds a lot to things, it would be fun to see how these people would act if they ever actually encountered the people who they're trying to offend/troll.

    There was a fun story a while back of a lady who kept getting sexual assault threats from people, one was a teenage boy who she managed to find the mother of on Facebook and tell his mum, do you think that boy felt so great then, or did the effects finally hit him that he's not safe behind a PC screen.
    @Turelus - EU PC Megaserver
    "Don't count on others for help. In the end each of us is in this alone. The survivors are those who know how to look out for themselves."
  • titan_cleaver
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    OP, you got my support with this thread. We have a lot of people not knowing how to respect one another which can clearly be seen in this thread as well. It's unfortunate. Not sure if you're on console or PC. But I do know that Sony takes matters like these very serious :)

    What you're saying is somebody should be censored for speech you don't agree with? Would it be OK to arrest a person that says something offensive?
  • ZOS_Bill
    ZOS_Bill
    admin
    Greetings,

    We have removed and edited some comments for baiting and being disruptive. Please remember to be civil with one another and constructive in your responses.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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    Staff Post
  • Stopnaggin
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    LadyLavina wrote: »
    Major prude detected.

    Grow up, put the people bothering you on ignore, and move on with your life. Jesus.
    GreenhaloX wrote: »

    ESO, on zone chats, at times, seems to be an opposing views episode on CNN, versus being a video game where you come to escape those crap news of everyday turmoil. Yes, you can turn off zone chat (I do and often times change locale) and can even use profanity filter, but, that is not the point. It is the principles.

    God forbid people discuss non-game related things where such an act is 100% allowed.

    Are you one of those safe-space people?

    Sorry but I don't come to the game to listen to pre-pubescent kids trying to act like they are some tough guy. I don't get offended by any of it, on the contrary I actually enjoy making them look silly. There is a place for political discussion, eso isn't it. The only reason for it is the attention. Adults, or so called adults, should have the common sense to know the difference between friendly banter and being flat out insulting. Racial slurs and the other nonsense that gets town into zone chat is unacceptable, and if you don't know the difference, well sorry cant help you.

    I still believe that those same people who like to pull those stunts would not have the courage to do so in someone's presence. It's a lot different when you can hide and make comments with fear of reprocussions.
  • Turelus
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    OP, you got my support with this thread. We have a lot of people not knowing how to respect one another which can clearly be seen in this thread as well. It's unfortunate. Not sure if you're on console or PC. But I do know that Sony takes matters like these very serious :)

    What you're saying is somebody should be censored for speech you don't agree with? Would it be OK to arrest a person that says something offensive?
    In some countries you can be. There are also strong laws against hate speech so not everything is welcome under free speech.

    Using free speech as a cover for oppression or hate isn't a good thing, however censoring everything which is negative isn't good either as it empowers hate speech, it needs to be openly knocked down and shown for why it's bad.

    We went through years of doing this after the wars, now we're going backwards with that progress.

    People need to be shown what is and isn't acceptable, I have made all my previous arguments in the thread already.
    @Turelus - EU PC Megaserver
    "Don't count on others for help. In the end each of us is in this alone. The survivors are those who know how to look out for themselves."
  • zaria
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    OP, you got my support with this thread. We have a lot of people not knowing how to respect one another which can clearly be seen in this thread as well. It's unfortunate. Not sure if you're on console or PC. But I do know that Sony takes matters like these very serious :)

    What you're saying is somebody should be censored for speech you don't agree with? Would it be OK to arrest a person that says something offensive?
    Now start queuing for random dungeons to grow thicker skin, it even help on your armor rating :)
    Its also an nice and soft training for queuing for the upcoming battleground.
    Grinding just make you go in circles.
    Asking ZoS for nerfs is as stupid as asking for close air support from the death star.
  • LadyLavina
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    Stopnaggin wrote: »
    LadyLavina wrote: »
    Major prude detected.

    Grow up, put the people bothering you on ignore, and move on with your life. Jesus.
    GreenhaloX wrote: »

    ESO, on zone chats, at times, seems to be an opposing views episode on CNN, versus being a video game where you come to escape those crap news of everyday turmoil. Yes, you can turn off zone chat (I do and often times change locale) and can even use profanity filter, but, that is not the point. It is the principles.

    God forbid people discuss non-game related things where such an act is 100% allowed.

    Are you one of those safe-space people?

    Sorry but I don't come to the game to listen to pre-pubescent kids trying to act like they are some tough guy. I don't get offended by any of it, on the contrary I actually enjoy making them look silly. There is a place for political discussion, eso isn't it. The only reason for it is the attention. Adults, or so called adults, should have the common sense to know the difference between friendly banter and being flat out insulting. Racial slurs and the other nonsense that gets town into zone chat is unacceptable, and if you don't know the difference, well sorry cant help you.

    I still believe that those same people who like to pull those stunts would not have the courage to do so in someone's presence. It's a lot different when you can hide and make comments with fear of reprocussions.

    Yeah I'm not sure what prompted such an...intense? comment from me.

    You're right though, people shouldn't have to deal with a lot of what occurs. Apologies for my fiery reply , friend. My logic was somewhat flawed as I allowed my own thoughts/feelings on the matter to cloud my judgement and prevent me from looking at it from other perspectives.
    PC - NA @LadyLavina 1800+ CP PvP Tank and PvP Healer
  • daydreamer01
    Don't escalate the situation by trying to be political correct on the internet, so some ppl are insensitive , big deal, if you don't like certain kind of players then don't interact with them , more often than not those who make "bad" comments are just normal dudes venting and should not be taken seriously , point is , you can't hope to change how ppl think ,and by limiting their freedom of speech in a game you won't make things better because it will just encourage the marginalized individuals to bind together and eventually do something much worse , like ---- voting for donald trump.
    Edited by daydreamer01 on February 16, 2017 3:54PM
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