Inappropriate contents and discussion increasing on zone chats..

drakhan2002_ESO

Sorry OP, your comments are falling on deaf ears. You even mentioned the remedies available to you - turn off zone chat, go to another zone, and don't use voice chat.

You can't beat this issue no matter how hard you try. Nothing will change...again, as you mentioned "people will be people."

But it sure does feel good to point it out on a public forum, doesn't it?

Nestor

Its a Mature Game.

Mature People don't insult or put someone down because of race or religion or gender or or origin or physical characteristic

Mature People don't pontificate about the separation of the races.

Mature People don't feel the need to interject real world politics into every discussion.

Mature People don't feel the need to cuss with every post, indeed, cussing is rarely called for

Mature People don't feel the need to dump all over someone when all they did was ask a question.

Just be Mature People.

LadyLavina

Nestor wrote: »

Its a Mature Game.

Mature People don't insult or put someone down because of race or religion or gender or or origin or physical characteristic

Mature People don't pontificate about the separation of the races.

Mature People don't feel the need to interject real world politics into every discussion.

Mature People don't feel the need to cuss with every post, indeed, cussing is rarely called for

Mature People don't feel the need to dump all over someone when all they did was ask a question.

Just be Mature People.

/thread

Turelus

andreasranasen wrote: »

Turelus wrote: »

katiesmith12341 wrote: »

titan_cleaver wrote: »

andreasranasen wrote: »

In Sweden you can get arrested for hate speech, in California you do. I don't know about the state you live in.

Yes, I do know that, and I think it's absolutely ridiculous.

Could always come to the UK

I am not sure the UK is any less strict on hate laws, in fact haven't we been getting stricter since radicalisation and the rise of groups like Britain First?

Again I think it depends what's being said. If you're using four letter cuss words sure enough then people need a thicker skin, if you're using hate speech or bragging about sexual assault then you sure as hell need to slapped.

I mean to use my case from earlier as well. What do you think will happen in the real world if someone walked down the street yelling about how they sexually assaulted someone? You're going to have the police there.

Online however people don't have to worry about that (unless ZOS contact interpol with the logs) so they think this is funny, they know it's wrong but they're not scared of any consequence.

In EVE Online now you can actually get a ban for using a common slur for a homosexual man, CCP outright do not allow that stuff and even if it's just some meaningless smack talk you're risking your account.

That last part I would love to see being implemented in this game. Way too much of that. Any racial slurs/sexual preference slurs and should you get a permaban. I mean not everyone lives in those states where those type of slurs is every day life.

Generally I feel it lies on the community to work on it.

When I was leading a guild on ESO I have very firm rules on what was appropriate within the guild and I extended the same to all of my PvP raids.

It was very simple, if you wanted to play the game with us you were expected to act like a mature respectful adult. We had LGBT members and even minors (who shouldn't have been in the game) within our guild at times so we wanted to make sure they felt as relaxed and welcome as others.

I remember once leading a PvP raid where a new female member had joined our TS and part way through the guild one of our raid members decided to say openly on TS "you sound hot, if I ever met you in real life I would sexually assault you" then seemed taken back when I suddenly stopped the raid and screamed down the mic at him.

Thankfully I never had to remove anyone for this kind of behaviour as they understood how to act, or were warned if it went to far. I know there were some who dislike my leadership as I was a "kill joy" and a "prude" but generally having the whispers of thank you from our LGBT members or others who enjoyed having a place to play free of the abuse they get in RL reinforced my view I was doing right.

I kind of went off topic on this, but TL;DR if you want a community that helps build better understanding and respect then make a point of telling others they're not welcome in groups etc. unless they can behave.

zaria

PelinalWhitestrake wrote: »

ZOS_GinaBruno wrote: »

In the event you come across an inappropriate statement or conversation, please use the in-game reporting tool so the team can review - just right click on the name in chat to find that option. Thank you!

If it's all going like this, there will be (more) reports about trivial things.

And nobody do anything about all the massacres against the caravans in Reaper march, where are the guards then you need them? They are hiding inside shops lurking at an innocent Khajiit looking the woodwork on chests.

This is the real offensive part.

bulbousb16_ESO

Wait... there are people who didn't turn off zone chat the first day they started playing?

Well, if you're going to subject yourself to that nonsense, make sure you judiciously report anyone not adhering to the CoC.

Jemcrystal

The entire game for a troll is to get your worked up. It is their way of getting attention. Looks like they won this round. And no, plz, no moderator policing us in zone chat. I'll keep my freedom and ignore the trolls.

A world of to many rules gets ugly real fast.
[snip]

[Edit for Inappropriate content]

andreasranasen

Turelus wrote: »

andreasranasen wrote: »

Turelus wrote: »

katiesmith12341 wrote: »

titan_cleaver wrote: »

andreasranasen wrote: »

In Sweden you can get arrested for hate speech, in California you do. I don't know about the state you live in.

Yes, I do know that, and I think it's absolutely ridiculous.

Could always come to the UK

I am not sure the UK is any less strict on hate laws, in fact haven't we been getting stricter since radicalisation and the rise of groups like Britain First?

Again I think it depends what's being said. If you're using four letter cuss words sure enough then people need a thicker skin, if you're using hate speech or bragging about sexual assault then you sure as hell need to slapped.

I mean to use my case from earlier as well. What do you think will happen in the real world if someone walked down the street yelling about how they sexually assaulted someone? You're going to have the police there.

Online however people don't have to worry about that (unless ZOS contact interpol with the logs) so they think this is funny, they know it's wrong but they're not scared of any consequence.

In EVE Online now you can actually get a ban for using a common slur for a homosexual man, CCP outright do not allow that stuff and even if it's just some meaningless smack talk you're risking your account.

That last part I would love to see being implemented in this game. Way too much of that. Any racial slurs/sexual preference slurs and should you get a permaban. I mean not everyone lives in those states where those type of slurs is every day life.

Generally I feel it lies on the community to work on it.

When I was leading a guild on ESO I have very firm rules on what was appropriate within the guild and I extended the same to all of my PvP raids.

It was very simple, if you wanted to play the game with us you were expected to act like a mature respectful adult. We had LGBT members and even minors (who shouldn't have been in the game) within our guild at times so we wanted to make sure they felt as relaxed and welcome as others.

I remember once leading a PvP raid where a new female member had joined our TS and part way through the guild one of our raid members decided to say openly on TS "you sound hot, if I ever met you in real life I would sexually assault you" then seemed taken back when I suddenly stopped the raid and screamed down the mic at him.

Thankfully I never had to remove anyone for this kind of behaviour as they understood how to act, or were warned if it went to far. I know there were some who dislike my leadership as I was a "kill joy" and a "prude" but generally having the whispers of thank you from our LGBT members or others who enjoyed having a place to play free of the abuse they get in RL reinforced my view I was doing right.

I kind of went off topic on this, but TL;DR if you want a community that helps build better understanding and respect then make a point of telling others they're not welcome in groups etc. unless they can behave.

YOU THE REAL MVP

CromulentForumID

titan_cleaver wrote: »

LadyLavina wrote: »

but yeah this thread is going to go downhill rather quick and infuriate all those involved., perhaps @ZOS_JohanaB @ZOS_DaryaK should consider a lock lol

Not yet! I'm not done winning with logic! I'm trying to open some minds here that have been locked away behind a layer of babying for far too long.

Thank you for your superior wisdom and logic and from protecting me from myself. It is clear that I am not able to think critically or use logic, and I await your thoughts so I can properly organize my own. Disagreement with you clearly is not just that - it is a deficiency in my brain that does not allow me to comprehend such iron-clad logic that cannot possibly be seen as the total and complete truth.

anadandy

andreasranasen wrote: »

What we do need is NA to be split into two servers. Midwest and the south get their own servers. East coast and West coast get their own. It would be great

Yeah, let's not go with broad brush generalizations. There are jerks on every square inch of NA (and everywhere)

Turelus

andreasranasen wrote: »

Turelus wrote: »

andreasranasen wrote: »

Turelus wrote: »

katiesmith12341 wrote: »

titan_cleaver wrote: »

andreasranasen wrote: »

In Sweden you can get arrested for hate speech, in California you do. I don't know about the state you live in.

Yes, I do know that, and I think it's absolutely ridiculous.

Could always come to the UK

I am not sure the UK is any less strict on hate laws, in fact haven't we been getting stricter since radicalisation and the rise of groups like Britain First?

Again I think it depends what's being said. If you're using four letter cuss words sure enough then people need a thicker skin, if you're using hate speech or bragging about sexual assault then you sure as hell need to slapped.

I mean to use my case from earlier as well. What do you think will happen in the real world if someone walked down the street yelling about how they sexually assaulted someone? You're going to have the police there.

Online however people don't have to worry about that (unless ZOS contact interpol with the logs) so they think this is funny, they know it's wrong but they're not scared of any consequence.

In EVE Online now you can actually get a ban for using a common slur for a homosexual man, CCP outright do not allow that stuff and even if it's just some meaningless smack talk you're risking your account.

That last part I would love to see being implemented in this game. Way too much of that. Any racial slurs/sexual preference slurs and should you get a permaban. I mean not everyone lives in those states where those type of slurs is every day life.

Generally I feel it lies on the community to work on it.

When I was leading a guild on ESO I have very firm rules on what was appropriate within the guild and I extended the same to all of my PvP raids.

It was very simple, if you wanted to play the game with us you were expected to act like a mature respectful adult. We had LGBT members and even minors (who shouldn't have been in the game) within our guild at times so we wanted to make sure they felt as relaxed and welcome as others.

I remember once leading a PvP raid where a new female member had joined our TS and part way through the guild one of our raid members decided to say openly on TS "you sound hot, if I ever met you in real life I would sexually assault you" then seemed taken back when I suddenly stopped the raid and screamed down the mic at him.

Thankfully I never had to remove anyone for this kind of behaviour as they understood how to act, or were warned if it went to far. I know there were some who dislike my leadership as I was a "kill joy" and a "prude" but generally having the whispers of thank you from our LGBT members or others who enjoyed having a place to play free of the abuse they get in RL reinforced my view I was doing right.

I kind of went off topic on this, but TL;DR if you want a community that helps build better understanding and respect then make a point of telling others they're not welcome in groups etc. unless they can behave.

YOU THE REAL MVP

You know... I have become so used to reading every post with sarcasm on these forums I legit can't tell if you're being sarcastic/mocking me or if you agree.

Also I second that Nestor just did a /thread. I think I am getting an Nestor worship complex.

EDIT NO ONE SAW THAT!

andreasranasen

anadandy wrote: »

andreasranasen wrote: »

What we do need is NA to be split into two servers. Midwest and the south get their own servers. East coast and West coast get their own. It would be great

Yeah, let's not go with broad brush generalizations. There are jerks on every square inch of NA (and everywhere)

It's a joke But it would be nice lol

bertenburnyb16_ESO

I always find it so narrowminded of people who come complaining about sucht things, all kinds of people play this game and they cant all think the same way you do, offcourse theres stuff that crosses al lines, but thats just the way it goes with things like this, ignore it and move on
theres no way to stop these kind of things, without having to invest alot of manpower to govern everything, or somekinda supperscanningmegatool
so you can:
- get into that kinda stuff
- ignore it like every other adult does

and people who are offended by that kind of chat nonsense, take a step back and look at it sober, just ignore it, everybody feels safe behind their computer so they express alot more stuf they wouldnt RL, so you have to just filter all the crap out, and for the love of god dont start arguing with people

[snip]

[Edit for inappropriate content]

CromulentForumID

ZOS_GinaBruno wrote: »

In the event you come across an inappropriate statement or conversation, please use the in-game reporting tool so the team can review - just right click on the name in chat to find that option. Thank you!

That makes perfect sense for 1/3 of your players. You should probably qualify this advice until you implement this same capability in console text chat. Unless I have missed it each time I looked, you can't select a player in console text chat and get to a "report" link.

If I missed it, then I apologize, and please direct me to what I have been doing wrong

Junipus

ZOS_GinaBruno wrote: »

In the event you come across an inappropriate statement or conversation, please use the in-game reporting tool so the team can review - just right click on the name in chat to find that option. Thank you!

@ZOS_GinaBruno Given that the Chet is a handicapped version of Tay, wouldn't such reports essentially end up being ignored along with the majority of other issues? I would also predict that if ZOS decide to focus their moderating muscles on cleaning up a game with a "M" rating that you'd come under a lot more flak for appearing to focus your efforts on being the 'PC police' over fixing the game (something I know involve two different teams but nevertheless, forums be forums).

Might I suggest that you revisit your TOS and clarify in greater detail what ZOS' definition of offensive language is e.g. calling someone stupid won't result in any action, but calling someone a n***** would.

anadandy

andreasranasen wrote: »

anadandy wrote: »

andreasranasen wrote: »

What we do need is NA to be split into two servers. Midwest and the south get their own servers. East coast and West coast get their own. It would be great

Yeah, let's not go with broad brush generalizations. There are jerks on every square inch of NA (and everywhere)

It's a joke But it would be nice lol

Fair enough I still maintain chat tabs are a players best friend - I almost never have zone chat up because it's spammy and annoying. Like we used to say when dinosaurs roamed the earth "Manage your own d[arned] Usenet"

AnviOfVai

andreasranasen wrote: »

Turelus wrote: »

katiesmith12341 wrote: »

titan_cleaver wrote: »

andreasranasen wrote: »

In Sweden you can get arrested for hate speech, in California you do. I don't know about the state you live in.

Yes, I do know that, and I think it's absolutely ridiculous.

Could always come to the UK

I am not sure the UK is any less strict on hate laws, in fact haven't we been getting stricter since radicalisation and the rise of groups like Britain First?

Again I think it depends what's being said. If you're using four letter cuss words sure enough then people need a thicker skin, if you're using hate speech or bragging about sexual assault then you sure as hell need to slapped.

I mean to use my case from earlier as well. What do you think will happen in the real world if someone walked down the street yelling about how they sexually assaulted someone? You're going to have the police there.

Online however people don't have to worry about that (unless ZOS contact interpol with the logs) so they think this is funny, they know it's wrong but they're not scared of any consequence.

In EVE Online now you can actually get a ban for using a common slur for a homosexual man, CCP outright do not allow that stuff and even if it's just some meaningless smack talk you're risking your account.

That last part I would love to see being implemented in this game. Way too much of that. Any racial slurs/sexual preference slurs and should you get a permaban. I mean not everyone lives in those states where those type of slurs is every day life.

Hate laws.. yeah we are defiantly strict on that, insulting race and religion is also another thing we come down hard on (which im sure everyone else does) but general swearing and insulting comments....ehhh fine line to where you can ignore what the person is saying to out right thinking that person needs to be reported. Online is a different world that is for sure, I know I had a pretty serious case a while back I reported t to ESO but as far as I know nothing happened as I was still seeing the player online. PSN who were on the the scene instantly and had assured me my account would be protected and I could contact them anytime if needed, it was classed as serious content and the player was banned for a certain amount of time. (Their customer service with me was instant, which made me feel generally surprised!)

If I do see anyone being insulted to a point where I think yes that is going too far I will report it myself. But once again its a fine line to when action should be taken. Normally if it starts off with insults it does normally go down that dark path of doom anyway

Turelus

Junipus wrote: »

ZOS_GinaBruno wrote: »

In the event you come across an inappropriate statement or conversation, please use the in-game reporting tool so the team can review - just right click on the name in chat to find that option. Thank you!

@ZOS_GinaBruno Given that the Chet is a handicapped version of Tay, wouldn't such reports essentially end up being ignored along with the majority of other issues? I would also predict that if ZOS decide to focus their moderating muscles on cleaning up a game with a "M" rating that you'd come under a lot more flak for appearing to focus your efforts on being the 'PC police' over fixing the game (something I know involve two different teams but nevertheless, forums be forums).

Might I suggest that you revisit your TOS and clarify in greater detail what ZOS' definition of offensive language is e.g. calling someone stupid won't result in any action, but calling someone a n***** would.

People I know have been reported and banned so the tickets are seen, however as with most MMO games it seems to be on the GM it lands with to if it's too much or not.

UrQuan

andreasranasen wrote: »

What we do need is NA to be split into two servers. Midwest and the south get their own servers. East coast and West coast get their own. It would be great

The stereotype may be that people in the Midwest & South are bigoted idiots, and maybe more of them are than in other places, or maybe that's just the perception. Either way, there are loads of people living in those areas who aren't like that in the slightest (I couldn't say whether they're in the majority, but I'd certainly hope so), including a decent number of my in-game friends. I'd hate to not be able to play with some of those awesome folks anymore.

Besides, it's not like there aren't bigoted idiots on the West & East coasts... The unfortunate fact is that no matter where you go, there will always be a segment of the local population who are bigoted idiots (well, unless you go somewhere that's basically unpopulated). The only things that change are what proportion of the population they are, how open they are about it (generally the lower the proportion of the population they represent, the more open they are about it), and what they're bigoted about.

In-game the best way to deal with this is to report them, always. Personally I rarely pay attention to /zone, but any time I do notice inappropriate behavior in /zone (as in: against the TOS) I report it whether it offends me personally or not. Well, except I don't ever report it if it's just swearing along the lines of "****, I just got my *** kicked by this world boss" rather than being directed at a person or group.

bulbousb16_ESO

bertenburnyb16_ESO wrote: »

I always find it so narrowminded of people who come complaining about sucht things, all kinds of people play this game and they cant all think the same way you do

Sorry. You don't understand. It's not the people who are offended that need to adapt. It's the people that can't behave themselves. People may think differently, but zone chat is not a place to celebrate those differences. Everyone agrees to Terms of Service when they log in. It doesn't matter what you think, but it does matter what you say. So, abide by the Terms of Service or don't type in chat.

AnviOfVai

Bleh edited the wrong comment.. how is that even possible?!

Sausage

Yeah, I was against it, group, raid and guild chat should have been enough. This is the stuff what I hate, if this genre is used to something, it never changes. Like if WoW has zone chat, every damn game gotta follow it. They are like lemmings, literally, they just keep going even it kills them.

LadyLavina

katiesmith12341 wrote: »

Bleh edited the wrong comment.. how is that even possible?!

clumsy khajiit paws?

out51d3r

One of the first things I did in ESO was create a new tab in the chat window. It includes say, yell, whisper, group, guild, etc. Basically everything but zone chat. Five minutes work that improved my experience dramatically.

Jeremy

GreenhaloX wrote: »

I definitely think there should be some kind of moderation/moderators for zone chats (and guild chat, now that I've mentioned it), similar to this forum, if possible. Aside from the usual spamming of stuff being put on sales, there have been a lot of discussion and words being typed/said by others that I feel are quite inappropriate and seems to be increasing in contents in any areas of ESO. Putting free speech and the common immaturity/vulgarity and bickering aside (yes, we are an American-based game), and since it seems to be a social media of some type, you can expect the bout of high school locker room or college frat house antics; however, there are lots of inappropriate name-calling, particularly, words that are deemed hurtful to another (such as cursing, derogatory word(s) against blacks and Jews, to name a few); whether jokingly or not. Racist-type comments (again, whether jokingly or not) are also common. For example, like when folks are joking about "Chinese farmers." The usual are followed by comments of some stereotype of Chinese on how Chinese people speak English or the way it is often jokingly on how the Chinese tones are when they speak English. Then, there are those discussions on politics or jokes about religions. Don't people know or have they ever been told not to ever discuss politics or religions among strangers?! These topics are the main cause of head-butting and can or have escalated in violence or even wars. Mostly, we are strangers online in ESO and on zone chats. Even if discussing politics and religion in real life (particularly, at the bar), it would most likely end up in unfavorable situation or circumstances.

ESO, on zone chats, at times, seems to be an opposing views episode on CNN, versus being a video game where you come to escape those crap news of everyday turmoil. Yes, you can turn off zone chat (I do and often times change locale) and can even use profanity filter, but, that is not the point. It is the principles. Similarly, I once had a guild where I try at my earnest, as a GM, to keep things clean, because we are all from different places and background playing on ESO, and things that may not offend someone at one place, may another. Unfortunately, I had many members (former) explained to me about the vulgarity and excessive languages being used on voice chat. Thus, as many times as I have tried to mitigate it, people will be people, and it continued. Therefore, a lot of members who were offended left the guild. I can see similar happening to ESO, overall. The more derogatory and offensive comments/discussions are being surfaced on zone chats and left unattended or not moderated, I can perceive folks getting fed up and tired of it, thus, may cause those to leave ESO or other actions (I don't know.. just saying.)

So.. for all you good ZOS folks, maybe you guys are aware, and is there anything in the discussion/horizon to improve, mitigate or even moderate? What do you all think?

Can't say that I agree. As others have pointed out - you have the tools necessary to ignore/filter the chat you find offensive. Or you could give them a piece of your mind. In any case: I don't support censorship because no one is forcing you to listen.

AnviOfVai

LadyLavina wrote: »

katiesmith12341 wrote: »

Bleh edited the wrong comment.. how is that even possible?!

clumsy khajiit paws?

Pretty sure your stalking me in the loving way

Junipus

Turelus wrote: »

Junipus wrote: »

ZOS_GinaBruno wrote: »

In the event you come across an inappropriate statement or conversation, please use the in-game reporting tool so the team can review - just right click on the name in chat to find that option. Thank you!

@ZOS_GinaBruno Given that the Chet is a handicapped version of Tay, wouldn't such reports essentially end up being ignored along with the majority of other issues? I would also predict that if ZOS decide to focus their moderating muscles on cleaning up a game with a "M" rating that you'd come under a lot more flak for appearing to focus your efforts on being the 'PC police' over fixing the game (something I know involve two different teams but nevertheless, forums be forums).

Might I suggest that you revisit your TOS and clarify in greater detail what ZOS' definition of offensive language is e.g. calling someone stupid won't result in any action, but calling someone a n***** would.

People I know have been reported and banned so the tickets are seen, however as with most MMO games it seems to be on the GM it lands with to if it's too much or not.

I know once upon a time in a team far far away they used to have suspensions and warnings in place for various things such as zone chats and character names (have had them myself), but that was back when they had far more staff and far fewer release deadlines to try and reach. My viewpoint is precisely that there's little consistency in how anything is implemented which can and has resulted in people playing GMs like divorced parents.

Putting something more robust in place so everyone's singing from the same hymn sheet would make sure that everyone was banned/suspended consistently, we'd know what we could and couldn't say and it'd reduce the number of frivolous tickets because naive gamer got offended by something deemed innocent by ZOS.

Barbet

I do believe there is a way to turn off zone chat as well as guild chat. right click the chat tab and then chose the options of which chats one wants to see and which chats one does not. As well one can also make a new tab to show all these options, so in the event when people are being foolish in any chat one can quickly switch tabs and not view the language that is offending oneself. To reverberate, even though one doesn't have to read it, one doesn't have to be tempted to see it either. Instead of limited speech of all, one can remove oneself.
Personally, I myself enjoy reading the political talk that happens in some zones at random times. I find it entertaining at times when I do read it. I recommend if one is in a guild who lets this type of talk go on then one needs to either find another guild or turn that guild chat off. Or one can always do what someone else said which is to ignore the person(s) all together. I also think people however repulsive it may be should be able to type whatever they want unless it is directly aimed at one other person (bullying). Bullies should be reported. But reporting people who are ignorant and not speaking to one when expressing their view on debatable ,subjects, hurtful to some to read, should and can just be ignored as well as can be not seen by using the before mentioned. In essence, one can censor for themselves unappreciated language.

CapnPhoton

Politics and religion should be off limits. It causes too much controversy. But its hard to eliminate with so many angry people around.

xboxNA corin6

While I agree grown adults shouldnt take some things to heart, their are people who have had abused lives, and shouldn't take the blunt of such on a video game where enjoyment is the goal. There are plenty of adults who also have children who would like them to enjoy ESO but are unsure if the multiplayer application is good for the growth and development of their child. While there isn't much more that should be done to handle this situation, mabye instead of complaining, take the time to talk to these players in a positive manner to help them understand your viewpoint?