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• PC/Mac: EU megaserver for maintenance – September 9, 22:00 UTC (6:00PM EDT) - September 10, 16:00 UTC (12:00PM EDT) https://forums.elderscrollsonline.com/en/discussion/682784

ESO Server Issues Jan. 13-15

  • ZOS_DaryaK
    ZOS_DaryaK
    admin
    We've removed a series of posts that were irrelevant to this topic. This discussion is regarding the events over last weekend, not about the superiority of one platform over another.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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    Staff Post
  • will_rob87
    will_rob87
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    ZOS_DaryaK wrote: »
    We've removed a series of posts that were irrelevant to this topic. This discussion is regarding the events over last weekend, not about the superiority of one platform over another.

    Lol

    Good to see you monitoring the forums, but you still never answered my question about why a Ddos attack on the NA servers would cause problems on the EU servers? You seem to have missed this question during your monitoring :(
    Edited by will_rob87 on January 17, 2017 10:16PM
  • Haroeris
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    The server response to the DDOS this weekend, while still frustrating in the moment, was faster than with previous DDOS's in past months, so the actual downtime remained low (a couple minutes instead of hours). So a sincere thank you to the team for that improvement, and I hope you can continue to quicken the response even better moving forward.

    FWIW, I also had intermittent problems with the PTS at the same time, so it was not exclusive to Live
    Edited by Haroeris on January 17, 2017 10:46PM
    PC-NA since 2015, cp1800+
  • Iskrasfemme
    Iskrasfemme
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    ZOS_DaryaK wrote: »
    We've removed a series of posts that were irrelevant to this topic. This discussion is regarding the events over last weekend, not about the superiority of one platform over another.

    Hi

    In Cyrodiil, we have some insues, like 'eternal load screen' (when in group in especial), hight 'ping'. Sorry my english.

    Cheer

    Update: in pve too.
    Edited by Iskrasfemme on January 17, 2017 11:09PM
  • Pangnirtung
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    Loading screen times have definitely increased over the past couple of days. What's with that?
  • AlexDresden87
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    Despite your post regarding the weekend, this issue is still present. And I would like to note that having all the threads concerning todays server issue closed without any consideration on our frustrations is disrespectful. We are paying for services in this game and that makes us paying customers. So when will this be resolved and not be a constant annoyance?
  • Cpt_Teemo
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    Any security breach that might effect customers ?

    I hope that in this day and age Zenimax/ZOS is using the best of what's available to protect and ensure their customers' privacy and data.

    You must have forgotten the bug they had during the first week of launch, when you could randomly log into someone else's account while logging into yours
  • Mojmir
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    will_rob87 wrote: »
    ZOS_DaryaK wrote: »
    We've removed a series of posts that were irrelevant to this topic. This discussion is regarding the events over last weekend, not about the superiority of one platform over another.

    Lol

    Good to see you monitoring the forums, but you still never answered my question about why a Ddos attack on the NA servers would cause problems on the EU servers? You seem to have missed this question during your monitoring :(

    If only they could monitor their servers as much
  • Betheny
    Betheny
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    Is it safe yet?
  • Lukums1
    Lukums1
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    Sigma957 wrote: »
    Lukums1 wrote: »
    It's pretty *** poor to see this post days after it happened.

    Why not identify which you guys did and started working on it which you did.

    How about taking 1 minute ( 60 seconds ) to post this thread while these issues occur.

    Seems like pretty bad management to me.
    Most of them would have weekends off and only leaving the tech guys to deal with it , can't expect a community manager to work 7 days a week.

    Mate, an MMORPG with thousands of players... over a weekend were experiencing issues.

    It would of taken a 30 second post from staff to say, HEY there is an issue we are looking into it.

    This way, those players could of been like yep well there's an issue thats been announced on forums so how about we call it there for tonight. "In vMOL wondering why the servers are lagging"

    See my meaning?

    If I can pick up a phone as the IT guy on a weekend when I normally work mon-day and huge MULTI MILLION corp can make a 30 second forum post.

    That is all.
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  • Betheny
    Betheny
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    2K ping aaaand...kicked to login screen.
  • lonewolf26
    lonewolf26
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    RIP PC-NA Live megaserver.
  • Betheny
    Betheny
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    e4533s68s1fh85b.jpg
  • SleepyTroll
    SleepyTroll
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    "Its DDOS attack guys... our servers our fine we swear" -ZOS
  • AlexDresden87
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    I posted a ticket for the issue myself but they asked for a copy of my Game Consultant. WTH. This isn't my game that is all thats affected.

    And It happened yet again. Can't rely on much here or in tech support.
    Edited by AlexDresden87 on January 18, 2017 5:38AM
  • Betheny
    Betheny
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    @ZOS_JessicaFolsom can we get a status update post on what's going down this time...?
  • code65536
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    Mojmir wrote: »
    This is starting to become just an excuse now, real or not. It's convenient and easy blaming.

    I agree, for two reasons.
    1. DDoS attacks are typically sustained attacks. Not something that lasts for 20s, stops, and then starts up again an hour or two later.
    2. They should disrupt all communication between the server and client. Yet zone and guild chat kept working while in-world stuff--ability usage, etc.--stopped.
    Nightfighters ― PC/NA and PC/EU

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  • Publius_Scipio
    Publius_Scipio
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    Any security breach that might effect customers ?

    I hope that in this day and age Zenimax/ZOS is using the best of what's available to protect and ensure their customers' privacy and data.

    You must have forgotten the bug they had during the first week of launch, when you could randomly log into someone else's account while logging into yours

    I didn't forget, I never knew. You just told me.
  • Fly666monkey
    Fly666monkey
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    code65536 wrote: »
    Mojmir wrote: »
    This is starting to become just an excuse now, real or not. It's convenient and easy blaming.

    I agree, for two reasons.
    1. DDoS attacks are typically sustained attacks. Not something that lasts for 20s, stops, and then starts up again an hour or two later.
    2. They should disrupt all communication between the server and client. Yet zone and guild chat kept working while in-world stuff--ability usage, etc.--stopped.

    What's probably happening is that ZoS is trying to offload all the junk data brought on by the DDoS attack onto a dummy server (the usual, and as far as I know, only defense against DDoS attacks.), the attackers find out they're being thwarted, change some code, and attack is back on again. Server crashes, ZoS or their security contractors make changes, data gets offloaded to the dummy server again..etc..etc..etc..

    This is going to keep happening until either the attackers get bored or are caught.
    "Let's be honest, I... don't always think my decisions through." -Sanguine
  • makeumrage
    makeumrage
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    Happening again
  • Publius_Scipio
    Publius_Scipio
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    Someone or some people really want to destroy Tamriel. Just imagine some how Molag Bal within the game has become "aware" (like skynet) and he is the one behind this. Actually trying to destroy Tamriel for real.
  • Betheny
    Betheny
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    Someone or some people really want to destroy Tamriel. Just imagine some how Molag Bal within the game has become "aware" (like skynet) and he is the one behind this. Actually trying to destroy Tamriel for real.

    It's probably the RNG AI becoming sentient and no longer wanting to do wimpy random numbers...he wants to make MEANINGFUL CHOICES.
  • Publius_Scipio
    Publius_Scipio
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    Betheny wrote: »
    Someone or some people really want to destroy Tamriel. Just imagine some how Molag Bal within the game has become "aware" (like skynet) and he is the one behind this. Actually trying to destroy Tamriel for real.

    It's probably the RNG AI becoming sentient and no longer wanting to do wimpy random numbers...he wants to make MEANINGFUL CHOICES.

    Dark anchor will spawn in ZOS cafeteria!
  • Betheny
    Betheny
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    Betheny wrote: »
    Someone or some people really want to destroy Tamriel. Just imagine some how Molag Bal within the game has become "aware" (like skynet) and he is the one behind this. Actually trying to destroy Tamriel for real.

    It's probably the RNG AI becoming sentient and no longer wanting to do wimpy random numbers...he wants to make MEANINGFUL CHOICES.

    Dark anchor will spawn in ZOS cafeteria!

    And RNG AI will make sure nobody is getting the set item they wanted even if they manage to turn the coffee machines off.
  • LrdRahvin
    LrdRahvin
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    Betheny wrote: »
    @ZOS_JessicaFolsom can we get a status update post on what's going down this time...?

    ZOS' top notch hardware and IT people is what's going down.

    FrHHvNs.png
    Edited by LrdRahvin on January 18, 2017 6:06AM
  • Mojmir
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    im not hacker, but dont people do these things for notoriety? everyone knows zo$ servers are crap,why even bother?
  • Yinmaigao
    Yinmaigao
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    Why is this still happening....
    PC NA, server crash and cannot find announcements.
    Edited by Yinmaigao on January 19, 2017 4:09AM
  • lonewolf26
    lonewolf26
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    RRIIIIIIIP Mega Server. Every day this week. Seriously. This needs to get fixed.
  • GarnetFire17
    GarnetFire17
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    server down! PC NA
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