Why is there so much lag/crashes in the New Life Festival?

MaKTaiL · December 2016

Limiting event chests to 10 a day was the nail in the coffin for me. I don't have multiple characters so I wont be able to farm them as I would like. Halloween event got everything right, it was fun and addicting. I still don't understand how ZoS was able to practically *** up every good aspect of that event for this one, from fun content to items sold in the crown store.

socivL · December 2016

Taylor_MB wrote: »

I can only play for a few hours a day, can we extend the festival by 21hrs for each day it runs to account for this lost time?

you are going to have to make that call now - eso or Life.
but aint no buddy didnt not ever say choicing was going to be easy.

socivL · December 2016

magnusthorek wrote: »

I rarely crash in this game, but in the last 10 minutes I crashed twice already.

"Good job" >:(

the crashing is so bad for ps4 - i was actually playing Overwatch when the update installed and it froze up and kicked me out of my Overwatch game i was grouped in - the patch is that bad

gard · December 2016

Tandor wrote: »

Bucky Balls wrote: »

Celebrate the New Life Festival

I'd like to but some sadist at zos decided it would be a really great idea to dump EVERYONE in 1 single location without a second thought to the massive and utterly predictable server hit.

Crashed 2 steps from wayshrine next to zerg-of-NewLife; can;t re-log because you[zos] have 1 tiny server with a 6502 processor and 1 kB of ram deployed for handling every player in the eu server zone.

I'm betting the quests get handed out in the same order, too, so the zerg-of-NewLife lags and crashes its way from one zone to the next and back again.

[pc-eu]

I didn't actually have any performance issues on the PC EU server myself, it was crowded as heck but ran very smoothly. However, it isn't helpful in these circumstances when half the players constantly let off AoE spells and add to the problems some are experiencing. It's always ZOS that get the blame, but the fault doesn't always lie just with them - daft though it was to set the event up this way, I'm in no doubt whatsoever on that point - it's also down to some of the players and we shouldn't ignore that. I wonder, for example, how many guild leaders have asked, or will ask, their members not to cast AoE spells in crowded areas during this event? It's a crappy design for an event, but players have the option to make the best of it or mess it up even more for everyone else.

Boocrap. ZOS is perfectly capable of planning and provisioning the necessary resources. They just failed to do it.
As annoying as some players are, it isn't on them to maintain server performance.

Twohothardware · December 2016

This crap is ridiculous. ZOS hasn't done anything to fix the crashing on PS4 Pro yet and I'm getting a crash nearly every time I try to go to Eastmarch to get a quest or the XP buff because there is a thousand players just standing around there.

Ulfberht · December 2016

I've tried three times now to get the quest from Breda. My characters keep crashing when standing there talking to her and then I'm not able to log them in. Keeps saying the connection to the server is lost after I choose a character in that zone and then hit play.

edited to say that I play on the PC NA server.

prototypefb · December 2016

memento exp buff or exp drink as reward for quests would reduce masses of ppl gathering in one spot, also monster/fish respawn is poor, too many ppl in one area...

other than that event is not bad

Twohothardware · December 2016

ZOS could fix this lagfest right now if they wanted to. Take the servers down for an hour if necessary and do an emergency server side patch that drastically lowers the number of players per instance.

Abeille · December 2016

Twohothardware wrote: »

ZOS could fix this lagfest right now if they wanted to. Take the servers down for an hour if necessary and do an emergency server side patch that drastically lowers the number of players per instance.

I doubt it would be this simple - nothing seems to be too simple when it comes to a MMO.

But something needs to be done about the max number of players per instance until the servers are able to deal with the current situation. Or, realistically, until people lose interest on the event in about a week.

Increasing the number of things to kill/fish holes so that the event can cater to the whole population of a MMO instead of looking like it is designed for a max of ten players would be nice, too.

runagate · December 2016

Pandorii wrote: »

With the addition of crown crates and the overall lack of real and meaningful changes to them after they were first introduced in the PTS, ZOS is on thin ice.

Additionally, they manage to disappoint the community by forgoing a fundamental feature in player housing, storage.

Lastly, just this week PC had three days of back-to-back unschedule maintenances to fix "performance" issues. PS4 players are wondering why only a few bugs got fixed in the last incremental patch, and Xbox players are just barely getting compensated for months of not getting their sub crowns.

People are looking to have their trust restored, and holiday events are a great opportunity for that. Time and effort was certainly put into developing the ideas for the events, especially lore-wise. I'm disappointed with the execution, and it has only added to my lack of trust towards ZOS creating quality content.

On top of that, I am extremely disappointed that they'd sell the crown store exclusive motif (which I think shouldn't even be in the crown store in the first place) for 200 crowns less but with 50 mimic stones less than the one that released during the Halloween event. Similarly, I'm disappointed by how riddles your crown store adornments, tattoos, and accessories are. Some are not even showing at all, and some disappear.

Your message is loud and clear now ZOS. You want more of my money for less of your goods. You want me to pay the same cost for your sub, DLCs, and items but provide less quality content. When something new is going to roll along, I won't get my hopes up because it'll be missing something vital or executed poorly.

get?url=http%3A%2F%2Fmedia3.giphy.com%2Fmedia%2F2xIOiAPXonois%2Fgiphy.gif&key=HVoIQp1vNHlEh5eoRJQzlQ

freespirit · December 2016

So a quick update following up on my earlier post(#27)

I have since completed all 9 quests on two of my characters and done a few other bits and pieces.

I am om PC-EU.

My ping has been fine, the odd 999+ spike but not so it's been enough to be annoying.

I have crashed 4 maybe 5 times, however on every occasion except one I was able to log straight back in, the other occasion took two attempts.

The issue with the performance kit not working in Alcaire Castle has not happened to me except on my second character I had to move once into space to get it to work.

All in all I have really enjoyed my evening the quests are amusing and nice and short, although normally I wouldn't crash at all in a play session my overall state of mind is happy!

RebornV3x · December 2016

This game is screwed I can't go 1 hour without disconnecting from this game

luen79rwb17_ESO · December 2016

crashed twice in about 30 mins I've been online (both in Eastmarch) NA PC

riVALry9 · December 2016

With performance issues of this magnitude ZOS should start praying that people, particularly new players, don't swear off the game all together. ESO already has a pretty bad rep within the MMO world (mostly due to the issues it had at launch). People want to believe that it's gotten better but this level of short-sightedness and lack of planning/preparation, coupled with the myriad of other issues that have built up over the past few months, does nothing but solidify the negative opinions that people have. Every update brings more issues (not saying it's all bad, but it's true) and I can only imagine what they will break when housing is released. I've been a paying subscriber for over a year and I truly love the game but I know a bad investment when I see one.

schnooty · December 2016

I don't think it's the number of people in one area. The instances are just as bad for me all week.

I give up, time for another game.

bebynnag · December 2016

Xbox EU - alikr dessert it is seriously broken, have been having difficulty going there since event launched, fair enough i thought, theres lots of people on i thought..... well its 3:30 in the morning - and there arent a lot of people on anymore and the loading screens are worse!

fr33r4ng3r · December 2016

I'm on NA/PC. Very seldom crash (not once in the last 6 months IIRC). Just crashed for the 3rd time in 10 mins. Doesn't seem to be directly related to the festival either. I got the crash report for the 1st 2 crashes, the 3rd has just frozen the game. The new life festival would be tons of fun if I could actually play it

Hammy01 · December 2016

Well I woke up early to knock out some of these New Life festival quest (XBOX One EU). I had the fishing quest first so I headed to Shadowfen. There were not a lot of people out here at this time so I found an empty hole and started fishing.. caught my 3 fish and decided I would stock up on a few more fish. However my fishing locked up, I could not do any actions (attack and or fish) but I could wayshrine out.. so I turned in the fish to lady in Shadowfen and then wayshrined to East March but instead got stuck in an endless loadscreen. If this is how the day starts out (early in the morning I might add) then I am not even sure I want to even try play the rest of the day!

SantieClaws · December 2016

Khajiit was thrown out into the great white space beyond at least once in every quest - usually when travelling to or from Eastmarch.

In the end this one was sleepy and gave up after the seventh quest.

Yours with paws
Santie Claws

SaRuZ · December 2016

The rewards aren't worth the time. A towel? ZoS Scrooged us with that one. Plus it's stupid easy, just a waste of time honestly. Sucks too coz I was looking forward to it being exciting,

Agalloch · December 2016

I have around 100 ms ping and 30+ fps in Windhelm even near the event NPC (Breda) .and the game never crashed for me on one of my accounts . Didn't have time to do the event on the other account because I'm working more in this period of the year.

PC -EU

SantieClaws · December 2016

Hmm. May khajiit make a technical suggestion?

Perhaps next time have the quest giver in an internal location where this one suspects it may be easier for you to limit the number of travellers in each version of that location perhaps?

Yours with paws
Santie Claws

JD2013 · December 2016

I think the problem here is preparedness.

We are constantly being told on these forums how the game is dying, how the population is leaving, and then we all get surprised when there's a ton of players around.

Zenimax surely know the numbers of their own game. They surely know how many people are playing. Their server technology seems to be designed around the fact that there's not this many players, and they need to rethink the server tech they have, in my opinion.

This happens with every update, especially with new zones. They need to really think hard about population caps and instances and upgrade and make changes to their servers as appropriate to keep them healthy and working.

Code2501 · December 2016

Sorry guys, Zos couldn't possibly spend any more monies on developing holiday events, they used up all the budgets on hiring psychologists specializing in monetizing gaming addictions.

Don't worry, though, there is a sale on mimic stones and the next holiday event will introduce server performance shards, which you can purchase at a sale price of 9 for 2000 crowns. The server performance shards can be combined into server performance gems (10 shards per gem) to increase server stability for 30 minutes.

JD2013 · December 2016

Code2501 wrote: »

Sorry guys, Zos couldn't possibly spend any more monies on developing holiday events, they used up all the budgets on hiring psychologists specializing in monetizing gaming addictions.

Don't worry, though, there is a sale on mimic stones and the next holiday event will introduce server performance shards, which you can purchase at a sale price of 9 for 2000 crowns. The server performance shards can be combined into server performance gems (10 shards per gem) to increase server stability for 30 minutes.

The ESO forums ... where snark knows no bounds

schnooty · December 2016

Again, I don't think it's the ESO server. I believe that the problem is somewhere on the internet side.

This one fails on several of the tracert tests in all Game Consultant tests:
8 --- 1/ 1 =100% 1/ 1 =100% 207.88.13.24

Ping tests:
Pinging launcher.bethesda.net [198.20.198.100] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 198.20.198.100:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

Not sure that this one matters, but...

tracert www.elderscrollsonline.com

Tracing route to live.us.web.elderscrollsonline.com [198.20.198.103]
over a maximum of 30 hops:

1 3 ms 2 ms 1 ms 192.168.0.1
2 17 ms 13 ms 13 ms 142.254.237.21
3 12 ms 13 ms 13 ms agg62.wlvgcabn01h.socal.rr.com [24.30.172.89]
4 47 ms 24 ms 21 ms agg22.vnnycajz01r.socal.rr.com [72.129.14.166]
5 29 ms 23 ms 20 ms agg29.lsancarc01r.socal.rr.com [72.129.13.0]
6 17 ms 24 ms 20 ms bu-ether16.lsancarc0yw-bcr00.tbone.rr.com [66.109.6.102]
7 19 ms 18 ms 18 ms 216.0.6.25
8 * 18 ms 16 ms 207.88.13.24.ptr.us.xo.net [207.88.13.24]
9 24 ms 18 ms 21 ms 207.88.14.215.ptr.us.xo.net [207.88.14.215]
10 39 ms 34 ms 33 ms 205.158.79.242.ptr.us.xo.net [205.158.79.242]
11 72 ms 69 ms 71 ms cr2.la2ca.ip.att.net [12.122.129.106]
12 66 ms 78 ms 151 ms cr2.dlstx.ip.att.net [12.122.2.81]
13 67 ms 72 ms 68 ms ggr3.dlstx.ip.att.net [12.122.138.25]
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

Brrrofski · December 2016

Delta1038 wrote: »

Brrrofski wrote: »

Got a character stuck in alik'r and another in daggerfall. Literally cannot port. Endless loading screen. Ridiculous.

I am curious if that is EU specific? I have been running around daggerfall and it has been completely fine, or it might just be a lucky break?

It wasn't anything specific. Was happening to some on my guild, others were fine. Ended up getting out of daggerfall by using group finder for a dungeon. Other guy is still stuck in alik'r though.

Tomg999 · December 2016

schnooty wrote: »

Again, I don't think it's the ESO server. I believe that the problem is somewhere on the internet side.

It still has to be at ESO or wherever we are all entering. Perhaps in their DMZ, their load balancers, routers, front-end servers, authentication/authorization, whatever.

They still need to be the ones to diagnose it & fix it.

BPIZ1 · December 2016

I am playing on xbox one NA server and today I was doing quests from Breda as normal and then as I turned one in it froze on me. When I logged back in I talked to Breda to get another quest and now it doesn't even show a quest for me to get from her.

bellanca6561n · December 2016

My hunch was that they switched network providers given the lack of re-routing you get with first rate backbone connection providers. This would explain why some people get bizarre traceroute results whereas others can continue to play.

That would also explain the complete silence regarding this issue. It's not something you can fix with server maintenance or a client patch.

But that's just speculation. Fatigue with any grind-based game is normal. And it's never pleasant when developers are forced to switch from ongoing investment in a game to optimizing returns on what is often perceived as a game's decline phase.

Their customer service people were good and prompt in refunding the money I paid for my subscription.

Still I couldn't help but check back in to see if the situation had improved. Yes, the Van Halen lyrics, "Dream another dream..." play in your head but it's not easy letting go. There is much to like in this game and no future 200 million dollar western online games on the immediate horizon, sadly.