Orsinium event advertised to end at 10AM EST. It just ended early in the middle of my run..

Kildayen
Kildayen
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@ZOS_GinaBruno @ZOS_JessicaFolsom The Orsinium event was scheduled to end at 10AM EST on November 21st. I scheduled myself to go into work later because the RNG in this game is horrible and I wanted a few more chances to finally get my weapon. It is now before 9:30AM EST and the event ended early. I did stages 1-6 and got double rewards. I just did stage 7 and it is back to 1 reward. Why? Why is it ok for you to do stuff like this? Why advertise one thing and then go do something different?

Am I mad, bro? Yes, I'm mad bro. That's F'd up.

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  • Kildayen
    Kildayen
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    Really, what makes it ok for you to lie to your customers like this? Why is this an acceptable business practice?
  • Tyrion87
    Tyrion87
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    Just think about it this way: you would get one more charged resto staff + one more powered bow. Now you get only one of these.
  • Kildayen
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    Tyrion87 wrote: »
    Just think about it this way: you would get one more charged resto staff + one more powered bow. Now you get only one of these.

    lol true story. So sad.
  • code65536
    code65536
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    Yea, same here. I was getting double drops for every chest except for the final chest (or final two chests? I didn't really notice at which point exactly it stopped). I completed my run at 9:21 EST--almost 40 minutes before the scheduled end.

    @ZOS_GinaBruno
    Edited by code65536 on November 21, 2016 4:02PM
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  • SanTii.92
    SanTii.92
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    I demand an extra week as compensation!

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  • Ch4mpTW
    Ch4mpTW
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    Ouch. That's messed up. I hope you guys get compensation or something.
  • MissBizz
    MissBizz
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    Yeah had a buddy finish VMA about 10 minutes before the event ended. He mentioned it ended early but was thankful he got his last run in already.
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  • Midori_Oku
    Midori_Oku
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    Yeah, it happened to me too. I got a powered restoration staff at the end so I'm sure my other drop would have been trash as well.
    Midori Oku - Female High Elf - Magicka Sorcerer
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  • Alucardo
    Alucardo
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    At 11am ZST tomorrow we will be having a minutes silence to commemorate those who did not receive the double drop in their run today.
    For those of you not aware, ZST is Zenimax Standard Time, which is basically 30-50 minutes give or take.
  • Kildayen
    Kildayen
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    I would like a response from a representative of ZOS. What was the reasoning for ending your 10AM EST advertised event early?
  • Isellskooma
    Isellskooma
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    Well at least Zeni saved me from depression, not trying to get two SnBs/Restos
  • Flaminir
    Flaminir
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    Worked fine on the PC/EU server... the official post said it ended 15:00 GMT over here... I finished a run at 14:45 and got double drops just fine.

    Both useless... but still...

    Maybe the problem was server specific?
    Edited by Flaminir on November 21, 2016 3:39PM
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  • smacx250
    smacx250
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    Kildayen wrote: »
    I would like a response from a representative of ZOS. What was the reasoning for ending your 10AM EST advertised event early?
    They clearly did it to upset their customers! Either that, or it was unintentional, like someone forgot it was now EDT and not EST (10AM EST is 9AM EDT).
    Edit: I don't know what I'm talking about - it's the other way around! :(
    Edited by smacx250 on November 21, 2016 3:46PM
  • Slurg
    Slurg
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    I should not bet on anything in this game!
    Edited by Slurg on November 21, 2016 3:49PM
    Happy All the Holidays To You and Yours!
    Remembering better days of less RNG in all the things.
  • ICrimsonI
    ICrimsonI
    Soul Shriven
    I finished a run on EU Server 10 minutes before the event was supposed to end but didn't get double reward. So the problem isn't server specific.
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    Apologies for this, everyone. With the way things work on the backend for in-game events like this, we began turning this event off around 9:20am EST and hit each platform/megaserver individually until it was completely off by 10:00am. We'll make sure we're much clearer for future articles and events when something will be ending.
    Gina Bruno
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  • UrBaN_RaNgErZz
    Midori_Oku wrote: »
    Yeah, it happened to me too. I got a powered restoration staff at the end so I'm sure my other drop would have been trash as well.

    Powered resto staff? That increases healing done yes? I would have given anything for a powered or precise resto. salt is real :)
  • Midori_Oku
    Midori_Oku
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    Midori_Oku wrote: »
    Yeah, it happened to me too. I got a powered restoration staff at the end so I'm sure my other drop would have been trash as well.

    Powered resto staff? That increases healing done yes? I would have given anything for a powered or precise resto. salt is real :)

    Yup, that's it. I already have one in every trait available, so it is basically trash to me. I had hope I would finally get my dagger with precise or sharpened, but sadly the search continues. =/
    Midori Oku - Female High Elf - Magicka Sorcerer
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  • gard
    gard
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    Midori_Oku wrote: »
    Yeah, it happened to me too. I got a powered restoration staff at the end so I'm sure my other drop would have been trash as well.

    You realize that powered is the most desirable trait on a resto staff right? Hardly a trash drop.
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  • mb10
    mb10
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    GF
  • Midori_Oku
    Midori_Oku
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    gard wrote: »
    Midori_Oku wrote: »
    Yeah, it happened to me too. I got a powered restoration staff at the end so I'm sure my other drop would have been trash as well.

    You realize that powered is the most desirable trait on a resto staff right? Hardly a trash drop.

    Read my second post.
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  • Elsonso
    Elsonso
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    Apologies for this, everyone. With the way things work on the backend for in-game events like this, we began turning this event off around 9:20am EST and hit each platform/megaserver individually until it was completely off by 10:00am. We'll make sure we're much clearer for future articles and events when something will be ending.

    Welcome back from your 2 week vacation! :smile:

    Might I suggest that when an event is scheduled to stop at 10 am ET that this process start at 10 am ET and work through all the servers? In this way, the event duration is no shorter than the earliest ending time advertised?

    Edited by Elsonso on November 21, 2016 5:01PM
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  • x_Nathan_F
    x_Nathan_F
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    Apologies for this, everyone. With the way things work on the backend for in-game events like this, we began turning this event off around 9:20am EST and hit each platform/megaserver individually until it was completely off by 10:00am. We'll make sure we're much clearer for future articles and events when something will be ending.

    Xbox should have had an extra day due to it being down all day on a Saturday
  • P3ZZL3
    P3ZZL3
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    I genuinely can't get my head around some peoples thought process with this stuff at times.
    Edit: More targeted at those crying about a virtual weapon tying to do one last run up to the final second of the switch off..
    Edited by P3ZZL3 on November 21, 2016 5:14PM
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  • Wrecking_Blow_Spam
    Wrecking_Blow_Spam
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    gard wrote: »
    Midori_Oku wrote: »
    Yeah, it happened to me too. I got a powered restoration staff at the end so I'm sure my other drop would have been trash as well.

    You realize that powered is the most desirable trait on a resto staff right? Hardly a trash drop.

    Not necessarily, precise and defending are usually my preferred options.
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  • code65536
    code65536
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    Apologies for this, everyone. With the way things work on the backend for in-game events like this, we began turning this event off around 9:20am EST and hit each platform/megaserver individually until it was completely off by 10:00am. We'll make sure we're much clearer for future articles and events when something will be ending.

    I looted my chest at 9:21. If I had only started a couple of minutes earlier. Still, 40 minutes is a lot. In the future, please consider starting the shutdown at the end time instead (or just say that the end time is 9 AM instead of 10 AM). Underpromise and overdeliver is always better than overpromise and underdeliver.
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  • AlexTech0x
    AlexTech0x
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    So, now again... players pay the price. Nothing more to see here.
  • Dev
    Dev
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    Apologies for this, everyone. With the way things work on the backend for in-game events like this, we began turning this event off around 9:20am EST and hit each platform/megaserver individually until it was completely off by 10:00am. We'll make sure we're much clearer for future articles and events when something will be ending.

    While i can appreciate that the company has responded, it is unfortunate that there is such a misleading and unprofessional method for this. There was no miscommunication, the company advertisements clearly stated 10am, and that is when the event shutdown should have ended, and not a minute earlier.

    There is no excuse as to why the shutdown of the event started at 9:20 versus 10:00. If a written commitment and advertisement states an event will run until a certain time, then there is an established time it should start to end at. There is also no impact if the event ran until the scheduled end time. If there was, then take it as a sign of bad management when you cannot even prepare properly for your own schedules.

    The bottom line is that you prioritized ending the event at a time, instead of ending it appropriately. I would also point out, that this is the second event you organized within the last 30 days that has had issues. When you also add in the horrible abuse of rng for drops, the code break situations, and all the other issues for we 'accept' really show a lack of commitment from the company.

    Also for what it is worth, i was not in vMA, nor was i utilizing the Orsinium event, so the difference of 40 minutes has zero impact on me. However in saying this, i am severely concerned in conducting business with a company that is so unprofessional.

    It is behavior such as this which shows that ZOS thinks of its consumers as mindless automatons to shell out money for nothing. There seems to be an impression that we as a consumer base should just give them the hard earned money and in return they can get the shaft.
  • ArchMikem
    ArchMikem
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    AlexTech0x wrote: »
    So, now again... players pay the price. Nothing more to see here.

    What price? This event was a bonus, an extra, something gifted and COMPLETELY non-obligation.

    Jesus people should learn to be a bit more grateful they got an event at all.
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  • Arciris
    Arciris
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    Alucardo wrote: »
    At 11am ZST tomorrow we will be having a minutes silence to commemorate those who did not receive the double drop in their run today.
    For those of you not aware, ZST is Zenimax Standard Time, which is basically 30-50 minutes give or take.

    Almost spitted my coffee laughing. Thank you :D
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