Maintenance for the week of January 5:
· [IN PROGRESS] NA megaservers for maintenance – January 7, 4:00AM EST (9:00 UTC) - 10:00AM EST (15:00 UTC)
· [IN PROGRESS] EU megaservers for maintenance – January 7, 4:00AM EST (9:00 UTC) - 10:00AM EST (15:00 UTC)

Orsinium event advertised to end at 10AM EST. It just ended early in the middle of my run..

  • LaucianNailor
    LaucianNailor
    ✭✭✭
    Apologies for this, everyone. With the way things work on the backend for in-game events like this, we began turning this event off around 9:20am EST and hit each platform/megaserver individually until it was completely off by 10:00am. We'll make sure we're much clearer for future articles and events when something will be ending.

    Perhaps the correct solution to this is maybe on 'your end' you should just start turning things off at the advertised time and not before and so you 'suck up' the 0-30 minutes of extra reward a customer has potential to get rather than the customer having to 'get pi***d' not getting something that you have previously indicated they would.

    Makes for happy customers at the end of the day........
    Mac/PC EU Server

    Lots of alts....561+ CP
    Inside Trade Guild
  • Elsonso
    Elsonso
    ✭✭✭✭✭
    ✭✭✭✭✭
    Apologies for this, everyone. With the way things work on the backend for in-game events like this, we began turning this event off around 9:20am EST and hit each platform/megaserver individually until it was completely off by 10:00am. We'll make sure we're much clearer for future articles and events when something will be ending.

    Perhaps the correct solution to this is maybe on 'your end' you should just start turning things off at the advertised time and not before and so you 'suck up' the 0-30 minutes of extra reward a customer has potential to get rather than the customer having to 'get pi***d' not getting something that you have previously indicated they would.

    Makes for happy customers at the end of the day........

    It occurred to me that they have to squeeze this stuff in between Second Breakfast and Elevenses. :smile:
    XBox EU/NA:@ElsonsoJannus
    PC NA/EU: @Elsonso
    PSN NA/EU: @ElsonsoJannus
    Total in-game hours: 11321
    X/Twitter: ElsonsoJannus
  • FLuFFyxMuFFiN
    FLuFFyxMuFFiN
    ✭✭✭✭✭
    ✭✭
    Ch4mpTW wrote: »
    Ouch. That's messed up. I hope you guys get compensation or something.

    A complimentary charged sword and a well fitted shield courtesy of ZOS :trollface:
  • Ackwalan
    Ackwalan
    ✭✭✭✭✭
    ✭✭✭✭✭
    If the game rewards are taking priority over real life obligations, you might want to talk to someone about that.
  • nimander99
    nimander99
    ✭✭✭✭✭
    ✭✭
    Apologies for this, everyone. With the way things work on the backend for in-game events like this, we began turning this event off around 9:20am EST and hit each platform/megaserver individually until it was completely off by 10:00am. We'll make sure we're much clearer for future articles and events when something will be ending.

    Wouldn't it be better to start turning everything off at the advertised time and allow the event to go a few minutes over than the reverse which causes posts like this to pop up? What's the thinking?
    I AM UPDATING MY PRIVACY POLICY

    PAWS (Positively Against Wrip-off Stuff) - Say No to Crown Crates!

    ∽∽∽ 2 years of Elder Scrolls Online ∼∼∼
    "Give us money" = Box sales & monthly sub fees,
    "moar!" = £10 palomino horse,
    "MOAR!" = Switch to B2P, launch cash shop,
    "MOAR!!" = Charge for DLC that subs had already paid for,
    "MOAR!!!" = Experience scrolls and riding lessons,
    "MOARR!!!" = Vampire/werewolf bites,
    "MOAARRR!!!" = CS exclusive motifs,
    "MOOAARRR!!!" = Crown crates,
    "MOOOAAARRR!!!" = 'Chapter's' bought separately from ESO+,
    "MOOOOAAAARRRR!!!!" = ???

    Male, Dunmer, VR16, Templar, Aldmeri Dominion, Master Crafter & all Traits, CP450
  • Tremors
    Tremors
    ✭✭✭
    Lol can't believe threads like this exist. RIP.
    Passionfruit GM - PC NA
    Godslayer | Dawnbringer
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    nimander99 wrote: »
    Apologies for this, everyone. With the way things work on the backend for in-game events like this, we began turning this event off around 9:20am EST and hit each platform/megaserver individually until it was completely off by 10:00am. We'll make sure we're much clearer for future articles and events when something will be ending.

    Wouldn't it be better to start turning everything off at the advertised time and allow the event to go a few minutes over than the reverse which causes posts like this to pop up? What's the thinking?

    Agreed, it would. There was some miscommunication across different teams, and as mentioned, we'll make sure we're clearer in the future so this doesn't happen again.
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • Preyfar
    Preyfar
    ✭✭✭✭✭
    ✭✭
    nimander99 wrote: »
    Apologies for this, everyone. With the way things work on the backend for in-game events like this, we began turning this event off around 9:20am EST and hit each platform/megaserver individually until it was completely off by 10:00am. We'll make sure we're much clearer for future articles and events when something will be ending.

    Wouldn't it be better to start turning everything off at the advertised time and allow the event to go a few minutes over than the reverse which causes posts like this to pop up? What's the thinking?

    Agreed, it would. There was some miscommunication across different teams, and as mentioned, we'll make sure we're clearer in the future so this doesn't happen again.
    Can we get the notices in-game like the server maintenance notices to give everyone a head's up that 1hr or so remains, then another at 15 minutes and 5? They may have been in-game, I don't know, but it seems like most only found it after they finished their runs and the loot was halved.
  • Dev
    Dev
    ✭✭✭✭
    Lol can't believe threads like this exist. RIP.

    Why shouldn't they?

    If they would have said the event ends at 9am pst/12pm est, everyone would have been much happier. If they wanted to be 'done' by 10, then that is what they should have communicated. When you tell someone that a service will be available 'until' a certain time, then as a company, you have made a commitment.

    For as bad as the generic customer is, it is the fault of those in management when a company cannot meet their commitment. For whatever reason a player was playing the advertised content, that is their choice. After all the company did tell them that they could do exactly that 'until' a certain time.
  • Zaldan
    Zaldan
    ✭✭✭✭✭
    Apologies for this, everyone. With the way things work on the backend for in-game events like this, we began turning this event off around 9:20am EST and hit each platform/megaserver individually until it was completely off by 10:00am. We'll make sure we're much clearer for future articles and events when something will be ending.
    haha like you're so clear about everything else? pls
    Dovie'andi se tovya sagain.
    Niidro tiid wah fusvok dirkah.

    aka.@Cuthceol
  • Bouldercleave
    Bouldercleave
    ✭✭✭✭✭
    ✭✭✭
    Wow, a lot of salt for missing out on about 30 minutes of pretty pixels. You had WEEKS to get in on the double drops and double mats and you are infuriated by it ending 30 minutes before you expected? Jesus

    People will complain about anything.

    [Removed insulting content]
    Edited by [Deleted User] on November 22, 2016 12:44AM
  • Zaldan
    Zaldan
    ✭✭✭✭✭
    Kildayen wrote: »
    Really, what makes it ok for you to lie to your customers like this? Why is this an acceptable business practice?

    advertising: The business of misleading people without actually lying to them ;)
    Dovie'andi se tovya sagain.
    Niidro tiid wah fusvok dirkah.

    aka.@Cuthceol
  • DRXHarbinger
    DRXHarbinger
    ✭✭✭✭✭
    ✭✭
    Apologies for this, everyone. With the way things work on the backend for in-game events like this, we began turning this event off around 9:20am EST and hit each platform/megaserver individually until it was completely off by 10:00am. We'll make sure we're much clearer for future articles and events when something will be ending.

    Dear me. When coders can't even get the time right it leaves little hope for the future of this game...
    PC Master Race

    1001CP
    8 Flawless Toons, all Classes.
    Master Angler
    Dro-M'artha Destroyer (at last)
    Tamriel Hero
    Grand Overlord
    Every Skyshard
    Down With BOP!
  • Zaldan
    Zaldan
    ✭✭✭✭✭
    Alucardo wrote: »
    At 11am ZST tomorrow we will be having a minutes silence to commemorate those who did not receive the double drop in their run today.
    For those of you not aware, ZST is Zenimax Standard Time, which is basically 30-50 minutes give or take.

    kinda reminds me about what my friends refer to as Micro$oft time, 3mins remaining, 2mins remaining, 15mins remaining, 30secs remaining etc ;)
    Dovie'andi se tovya sagain.
    Niidro tiid wah fusvok dirkah.

    aka.@Cuthceol
  • ArchMikem
    ArchMikem
    ✭✭✭✭✭
    ✭✭✭✭✭
    Zaldan wrote: »
    Apologies for this, everyone. With the way things work on the backend for in-game events like this, we began turning this event off around 9:20am EST and hit each platform/megaserver individually until it was completely off by 10:00am. We'll make sure we're much clearer for future articles and events when something will be ending.
    haha like you're so clear about everything else? pls

    I'd advise you to not take snarky tones with the Admins.
    CP2,100 Master Explorer - AvA Two Star Warlord - Console Peasant - Khajiiti Aficionado - The Clan
    Quest Objective: OMG Go Talk To That Kitty!
  • yodased
    yodased
    ✭✭✭✭✭
    ✭✭✭✭✭
    simpsons-angry-villagers.jpg

    Pitchforks : 10g
    Torches: 15g

    Bundle: 20g.
    Tl;dr really weigh the fun you have in game vs the business practices you are supporting.
  • Danksta
    Danksta
    ✭✭✭✭✭
    ✭✭✭
    gard wrote: »
    Midori_Oku wrote: »
    Yeah, it happened to me too. I got a powered restoration staff at the end so I'm sure my other drop would have been trash as well.

    You realize that powered is the most desirable trait on a resto staff right? Hardly a trash drop.

    precise resto > powered resto
    BawKinTackWarDs PS4/NA

  • Ir0nB34r
    Ir0nB34r
    ✭✭✭
    ArchMikem wrote: »
    AlexTech0x wrote: »
    So, now again... players pay the price. Nothing more to see here.

    What price? This event was a bonus, an extra, something gifted and COMPLETELY non-obligation.

    Jesus people should learn to be a bit more grateful they got an event at all.

    Entitlement, and an over-inflated sense of it. Studios have spent so much time and money treating gamers like little snow flakes that it has all gone to the player's head.

    Maybe I am just a product of old school gaming in a new school game market.
    [XBOX][NA]
    Breton | Sorcerer | Damage Dealer - Build Info (Coming Soon)
    Breton | Warden | Healer - Build Info (Coming Soon)
    Argonian | Dragon Knight | Tank - Build Info (Coming Soon)
    (Retired)Breton | Sorcerer | Tank - Build Info (<< Link to Google Docs Page)
    "If you are quitting, can I have your stuff??"
  • SublimeSparo
    SublimeSparo
    ✭✭✭✭✭
    Danksta wrote: »
    gard wrote: »
    Midori_Oku wrote: »
    Yeah, it happened to me too. I got a powered restoration staff at the end so I'm sure my other drop would have been trash as well.

    You realize that powered is the most desirable trait on a resto staff right? Hardly a trash drop.

    precise resto > powered resto

    Doesn't really matter the vma resto is pretty crap in any trait
    PS4 EU CP900. PS4 NA CP600,
    vAA HM ☆ vHRC HM ☆ vSO HM ☆ vMOL
    4th Console vMOL clear,
    vMA cleared on all classes stam & magic

    My Tribe
    EU
    High Sparo - Altmer - mSo DD.
    Wood Sparo - Bosmer - sNB DD
    Nord Sparo - Nord -sDK DD/Tank.
    Bubble Girl - Imperial -sTe DD
    Succubus Sue - Breton - mNB Tank.
    Andrana Stormlock - Altmer - mTe Healer/ DD
    Elvali Marvani - Dunmer - mDK DD.
    Venemus Draconem - Redguard - sDK DD
    Jayri Leki - Redguard - sSo DD.
    Miss Jabsalot - Altmer - mTe PvP DD/ Tank
    Mireli Hlaano - Dunmer - mNB DD.
    Ms Shanks - Redguard - sNB DD/ le bank

    NA
    Dilemma Dame - Altmer - mDK DD
    Stamsorc Kitty - Redguard - sSor DD
    Aia Draconis - Imperial - sDK Tank
    Decides-Who-Lives - Argonian - mTe Healer
    You wont stop me - Altmer - mSo DD
    Stab in the dark - Khajiit - sNB DD
    Jabjabjab Beambeambeam - Dunmer - mTe DD
    Spatium Auxiliarus - Imperial - hTe Tank&bank
    Spectre - Altmer - mNB DD
    Can't-Main-Tank -Argonian - sDK offTank
  • Kildayen
    Kildayen
    ✭✭✭✭✭
    Wow, a lot of salt for missing out on about 30 minutes of pretty pixels. You had WEEKS to get in on the double drops and double mats and you are infuriated by it ending 30 minutes before you expected? Jesus

    People will complain about anything.

    30 minutes of pretty pixels? Do you know how many times during the weeks of this promo I tried to get my drop from vMA? Do you know how many times before the event I have tried to get my drop? No, you don't. With the way the RNG works in this game, that last run could have been the weapon I have been trying to get for a long time now.

    [Edit to remove personal attacks]
    Edited by [Deleted User] on November 22, 2016 12:44AM
  • Lord-Otto
    Lord-Otto
    ✭✭✭✭✭
    ✭✭✭
    Honestly? This is what should have happened:

    "In celebration of Orsinium's anniversary and the increased player activity, we decided to let the Maelstrom double rewards become a permanent feature. Happy hunting! We are proud of the dedication our community shows!"
  • FLuFFyxMuFFiN
    FLuFFyxMuFFiN
    ✭✭✭✭✭
    ✭✭
    I would have guessed people would be grateful that the event even happened in the first place. I guess I was dead wrong.
  • Lord-Otto
    Lord-Otto
    ✭✭✭✭✭
    ✭✭✭
    I would have guessed people would be grateful that the event even happened in the first place. I guess I was dead wrong.

    50/50.
    People are grateful for the resource nodes, but unhappy upon realizing how bad the loot RNG for the sweatiest activity in the game is.
  • Izaki
    Izaki
    ✭✭✭✭✭
    ✭✭
    I liked that double drops event. I have a grand total of 7 destro staves from it 4 being ice (sharp, infused, defending, nirnhoned) 2 lightning (defending and powered) and only 1 inferno (powered). This was 1 or 2 runs daily. Kinda disappointed but I guess I just won't get that sharpened inferno staff.
    @ Izaki #PCEU
    #FrenchKiss #GoneFor2YearsAndMyGuildDoesn'tRaidAnymore
    #MoreDPSthanYou
    #Stamblade
  • Mysteri0n
    Mysteri0n
    ✭✭✭
    I only did 1 VMA run this whole event I got a Sharpen Inferno staff and Bow I see nothing wrong with the RNG
    Lore Council Conclave of Shadows, Trade Council in Knights Arcanum
    Officer Celestials of Nirn, Proud Member of Enders Jeesh .Stam Sorc Since Beta 2014
    #ARGONIANMASTERRACE
  • Mysteri0n
    Mysteri0n
    ✭✭✭
    All those I would love a Ice staff to finish my magblade pvp build
    Lore Council Conclave of Shadows, Trade Council in Knights Arcanum
    Officer Celestials of Nirn, Proud Member of Enders Jeesh .Stam Sorc Since Beta 2014
    #ARGONIANMASTERRACE
  • Strider_Roshin
    Strider_Roshin
    ✭✭✭✭✭
    ✭✭✭
    Yeah I beat it by 9:30a and got one item. I was like well that was the last time I'm ever doing that again.
  • Dev
    Dev
    ✭✭✭✭
    People are becoming so complacent its not funny.

    Tell me, if your boss agreed to pay you until 10 am, and then decided to cut payroll at 9:20, you would be OK with this?

    I dont care about not getting the two drops / bonus, at least for me its more about the type of company and integrity of the company that i am doing business with.

    A company that does not care about its customers or its commitments makes me concerned with their ability to:
    1. store the account data accurately to prevent rollbacks
    2. secure customer information, including privacy and financial information.
    3. maintain accurate billing systems, IE: not being double+ charged.
    4. provide service overall, including new content releases on time
    5. to release stable code that will not damage my equipment

    I dont understand why anyone is treating ZOS like a long time friend, they are not. They are a company, we are the paying customers, there is no friendship or loyalty. It is also important to remember that while Bethesda has a track record for delivering the Elder Scroll content, this is being provided by Zenimax. Zenimax is a company that most of us never even heard of until the release of ESO.

    Every time we as a customer base accepts this type of poor treatment, incentivizes the company to cut more of the corners.
  • Tremors
    Tremors
    ✭✭✭
    Haha wow...except, this isn't work, you're not getting paid and the event was actually free. So no deal.
    Passionfruit GM - PC NA
    Godslayer | Dawnbringer
  • Wreuntzylla
    Wreuntzylla
    ✭✭✭✭✭
    ✭✭
    Haha wow...except, this isn't work, you're not getting paid and the event was actually free. So no deal.

    See what I mean @dev? Someone who believes in a free lunch.
Sign In or Register to comment.