[FIX] for "Reliable source serving corrupt data" In Download

Out1s · August 2016

we know this is exhaustive @LouBloom, but try everything you see in this post, at least we fix it in that way, good luck!

LouBloom · August 2016

If anyone can upload depot_-1to151.z06 todepot_-1to151.z21 ill love him haha.
I just dont know what more to do. The download go up to 11%, corrupt data, and start again from 9%.

Oh ESO, your 11th update its a pain.

Deggac · August 2016

@LouBloom Hey man, Sorry for the late answer..

Look, it helps me a lot to erase all previous data before re-downloading... but now as I see things, I dont know if its a real "help".. you know what I mean? I'm not recommending this to you (for the sake of your time and resources) because I dont really know if its gonna help you .

Keep diggin'.. I'm not offering you my files 'cause I dont have what is missing for you (because that files are unpacked for installing and then deleted)

But if I know something is gonna work, is ask for help in the forums.. Make a post asking and exchanging parts, or asking if there's someone near your location with the updated game for exchange.... Idk, just throwing ideas..

LouBloom · August 2016

@Deggac I understand bro, thanks anyway!

You, all the players, are the best support ever hahaha.

VooDooBOT · August 2016

This is really incredible...I just bought the game and the first thing I encounter is this SUPER ANNOYING
installation things. Are you serious with this ? Truly amazing product promotion... 53 games on steam 3-5 non steam games.. but with this I met first time.. shame on you..

Out1s · August 2016

Welcome to the club.... if u know someone who have the intalation files trade with them, or try the solution we did in this treath

Deggac · August 2016

VooDooBOT wrote: »

This is really incredible...I just bought the game and the first thing I encounter is this SUPER ANNOYING
installation things. Are you serious with this ? Truly amazing product promotion... 53 games on steam 3-5 non steam games.. but with this I met first time.. shame on you..

Hey @VooDooBOT .. I know how you feel.. I felt the same, but dont give up, there's a solution to this, and the game worth the pain in the !"#!"...

I hope the game mainteinance crew are working on this, they are now aware of the gravity of the situation... cheers dude!

Love

VooDooBOT · August 2016

Out1s wrote: »

Welcome to the club.... if u know someone who have the intalation files trade with them, or try the solution we did in this treath

I'm sorry but I'm just a customer. I spent three days downloading this broken game.. now I'm done. No more
scanning folders.. I'm not a modeler i do not stack broken games together.. all credit to the support team.

Ritzey01 · August 2016

I used the advise here to get my game up and running.

https://forums.elderscrollsonline.com/en/discussion/282227/fix-for-reliable-source-serving-corrupt-data-english-spanish

Kraelan · August 2016

Argentinian here as well (ISP: Fibertel). Went through the lovely experience of attempting to get customer support. Jumping DNS to google's fixed it for me. Thanks for finding solutions and keeping them posted guys. @ZOS: get your *** together, you are charging for this game, you cannot tell players to sign up for a reply on a two years and a half old breaking issue.

Edit: The DNS change allowed the download to continue for a while, but it bumped again. Right now, HotSpot Shield seems to be doing the trick.

Deggac · August 2016

@Ritzey01 Yeah, the user @ManDraKE got the solution from another user sugesting that software in this post.. look for the original thread for more info.

mobstermind · August 2016

Having the same problem here... it's a pain in the azz, damn!
Bought this game at the beginnin of this week, now its weekend and I couldn't even get the game full downloaded.
I always get the same corrupt files, over and over... I am trying changin my VPN but it slows my internet speed from 3.60Mb/s to 1.26MB/s.
Only 4 files from the 21 depot's files missin tho...

All I want is play this game, and the install process is consuming like a fckin week of my life. Never saw anything like that and I've been playin' MMOs since ever. Can't believe that this is an issue from 2014 and they are tellin us that is "out of their reach to solve it", C'MON, if ppl fixed it trading files, just let us get those files from another source.

mobstermind · August 2016

So far the EU Megaserver has been doin a better job than the NA, with the NA I was able to only download 3 files before the Reliable Source Serving Data bullsht appears, but when I switched out for the EU server its already at 18% and I got till z11 and downloading the rest. I am prayin for jah while I burn some herb, otherwise I would lose my mind with this crap.

The most frustrating thing ever is when you think it's going to download and the sht just corrupt a lil bit later than usual. Damn, man... each attempt of download this sht took HOURS for NOTHING, just lags my pc and stops me to play any other game online. I hope till the end of the night it will be all downloaded.

Deggac · August 2016

@mobstermind Yeah, that's the right way to do it man, a lot of patience, some weed, and keep going.. you're gonna make it buddy!!

mobstermind · August 2016

Deggac wrote: »

@mobstermind Yeah, that's the right way to do it man, a lot of patience, some weed, and keep going.. you're gonna make it buddy!!

MAAAN, I CAN'T BELIEVE IT! AFTER 6 DAYS I AM IN GAME! THANK GOD
I switched my VPN then downloaded the EU version, didn't worked with the NA megaserver idk why, maybe just bad luck.

Deggac · August 2016

mobstermind wrote: »

Deggac wrote: »

@mobstermind Yeah, that's the right way to do it man, a lot of patience, some weed, and keep going.. you're gonna make it buddy!!

MAAAN, I CAN'T BELIEVE IT! AFTER 6 DAYS I AM IN GAME! THANK GOD
I switched my VPN then downloaded the EU version, didn't worked with the NA megaserver idk why, maybe just bad luck.

@mobstermind Hey dude! Gald you made it! now pass the joint over here xD.. Now what you gotta do if you wanna play in NA is:

Open your launcher switch to the server you don't have, make sure it is not downloading.

Copy pasta the server folder you do have into the server folder you do not.

Folder names are below if you need to create the DIR. They both go in the same folder, so wherever you installed to.

'The Elder Scrolls Online' for NA
'The Elder Scrolls Online' EU for EU

Go into the server you just pasted and delete the version files.

depot.version
game_player.version
vo_XX.version where XX is your language mine is English so i would delete vo_en.version.

Go back to the launcher, above the news feed is a drop down menu called 'Game options', select 'Repair'. When it finishes you will be able to play the game on the other server.

This instructions was written by @Romo.

This is very simple, it's done in no time and its safe (without errors, the only thing that downloads is like three 10 mbs files that's missing)

Cheers dude! hope we met in game!

teabelly · August 2016

i am glad that some of theses fixes have worked for some people however, I have had this problem all week & i have tried most solutions but i still cannot play the game.

I'm on the EU server & it seems that the most successful solutions only work for the US server

after nrly a week & over 80 Gb of downloads on the launcher i STILL cannot play the game. the only response my tickets get are:

Greetings,
Thank you for contacting The Elder Scrolls Online team. Due to high ticket volume, we apologize for how long it has taken us to get back to you, and appreciate your patience.
If your issue has been resolved, please be sure to provide feedback using our Customer Service Survey when it arrives in your inbox. If your issue has not been resolved, please respond back to this email so we can continue to assist you.
Thank you again for your time and patience.
Warm Regards,
The Elder Scrolls Online Team

i was getting the Error 11 & then the Reliable source serving corrupt data and now i'm getting this.

i really hope someone can help me with this as my sub ends soon & i really wanted to play the new dlc

element6 · August 2016

Hello all,

I had the same amount of difficulty installing because of this problem and in the end had to tether my mobile phone to my PC to download the last bit of data without errors. I wasted 2 days letting it repair numerous times and did four full installs and three uninstalls.

Using my private VPN did not work.
Using DMZ and changing my ISP's default DNS addresses did not work.
Using Hotspotshield did not work and if you use the free version they limit the amount of traffic that can pass through with hotspotshield enabled.

Rather than using these other methods that don't work for everyone, I found two torrents that should have any of the missing files needed to get up and running.

One of the torrents has the complete vo_en folder.
The other has the complete depot folder.

Each torrent has an MD5 file in the main folder to ensure file integrity.

If you are missing just one file you can add the complete torrent and select only the file(s) you need in your situation. Hope this helps anyone that is still having trouble and hope some others can seed.

Torrent for depot folder
Torrent for vo_en folder

Mongoaurelio · August 2016

If your VPN does not allow torrents it will not work.

Deggac · August 2016

@element6 Hey man! Awesome contribution!!! I'll post it in the first page, and give you the appropiate mention

teabelly · August 2016

element6 wrote: »

Hello all,

I had the same amount of difficulty installing because of this problem and in the end had to tether my mobile phone to my PC to download the last bit of data without errors. I wasted 2 days letting it repair numerous times and did four full installs and three uninstalls.

Using my private VPN did not work.
Using DMZ and changing my ISP's default DNS addresses did not work.
Using Hotspotshield did not work and if you use the free version they limit the amount of traffic that can pass through with hotspotshield enabled.

Rather than using these other methods that don't work for everyone, I found two torrents that should have any of the missing files needed to get up and running.

One of the torrents has the complete vo_en folder.
The other has the complete depot folder.

Each torrent has an MD5 file in the main folder to ensure file integrity.

If you are missing just one file you can add the complete torrent and select only the file(s) you need in your situation. Hope this helps anyone that is still having trouble and hope some others can seed.

Torrent for depot folder
Torrent for vo_en folder

this is great & very helpful. Thank you taking the time to share

Unfortunately i am computer illiterate & i am downloading the first torrent, i think i am anyway, but what do i do with them once downloaded?
how do i know which file is missing?
how do i put the file there?

thanks again.

btw, does this mean that the d/l is broken at ZOS's end??

ZOS_DaryaK · August 2016

The "reliable source serving corrupt data" error should have been resolved with yesterday's patch. If you're still seeing that error, please repair your launcher and try again, the game should patch normally after repairing.

If you're still seeing that error or are having any other trouble, please reply to a customer support ticket you have open or let us know here.

Deggac · August 2016

@ZOS_DaryaK Thanks! I shall notice this in the post.

Love

element6 · August 2016

ZOS_DaryaK wrote: »

The "reliable source serving corrupt data" error should have been resolved with yesterday's patch. If you're still seeing that error, please repair your launcher and try again, the game should patch normally after repairing.

If you're still seeing that error or are having any other trouble, please reply to a customer support ticket you have open or let us know here.

Figured I would do a second installation just to test your claim that it had been fixed.

Yeah.. right.

Deggac · August 2016

element6 wrote: »

ZOS_DaryaK wrote: »

The "reliable source serving corrupt data" error should have been resolved with yesterday's patch. If you're still seeing that error, please repair your launcher and try again, the game should patch normally after repairing.

If you're still seeing that error or are having any other trouble, please reply to a customer support ticket you have open or let us know here.

Figured I would do a second installation just to test your claim that it had been fixed.

Yeah.. right.

@element6 Damn...

that is the latest update instalation?

Cucarachon · August 2016

Same here, but it stops at around 80% for me. This is high Q troubleshooting

Cucarachon · August 2016

ZOS_DaryaK wrote: »

The "reliable source serving corrupt data" error should have been resolved with yesterday's patch. If you're still seeing that error, please repair your launcher and try again, the game should patch normally after repairing.

If you're still seeing that error or are having any other trouble, please reply to a customer support ticket you have open or let us know here.

Once again we see the problems... what a shameless troubleshooting team that zenimax has.

Anyway... does anyone have the Depot files? im having problems with
depot_-1to154.z12
depot_-1to154.z16
depot_-1to154.z19

Can anyone set up a new torrent? the last one has 1to151, i assume its a different patch. Damn, even Zenimax could set up a torrent with those files.

Deggac · August 2016

Cucarachon wrote: »

ZOS_DaryaK wrote: »

The "reliable source serving corrupt data" error should have been resolved with yesterday's patch. If you're still seeing that error, please repair your launcher and try again, the game should patch normally after repairing.

If you're still seeing that error or are having any other trouble, please reply to a customer support ticket you have open or let us know here.

Once again we see the problems... what a shameless troubleshooting team that zenimax has.

Anyway... does anyone have the Depot files? im having problems with
depot_-1to154.z12
depot_-1to154.z16
depot_-1to154.z19

Can anyone set up a new torrent? the last one has 1to151, i assume its a different patch. Damn, even Zenimax could set up a torrent with those files.

Hey man! Sorry to hear that you have this problem too. I don't have those files but I'll ask around. Cheers!

altemriel · September 2016

ZOS_DaryaK wrote: »

For anyone still experiencing this issue, please try deleting your host.developer file and then patch the game client:

1. Locate the launcher folder. The default location is C:\ProgramFiles (x86)\Zenimax Online\Launcher.

2. Make a copy of the launcher folder and rename that copy "Launcher back up"

3. Open the initial/non-copied Launcher folder and delete all "host developers files"that are marked with a number.For Example: host developer1, hostdeveloper2, etc.

The only file that should remain in that folder is the host developer file that is not marked with a number and is created the day of the re-install.

4. Close Everything and then Reopen the Launcher.

Please reply here to let us know if this helps.

no it did not help at all, I am getting the same error as before:

http://i.imgur.com/iHiXNuC.jpg

altemriel · September 2016

LOL ZOS, WTH???

I wanted to try the Hammerdeath arena,.....I guess I will have to wait for October then....

I hope by that time this error gets fixed