Official Feedback Thread for Name Change (Crown Store)

ZOS_JessicaFolsom · June 2016

This is the official feedback thread for the Name Change Tokens (Crown Store.) Specific feedback that the team is looking for includes the following:

Was it clear how to buy and use the Name Change Tokens?
Did they work as expected?
Is there anything you would like to see changed and/or added to the experience?

James-Wayne · June 2016

Has or will there be a clean up of names already taken for people that havnt logged in for say 12 months or more?

All the names I want are still taken and I know one guy in our guild that has it but he hasn't logged in for 16 months is all.

Lunachik · June 2016

I said this under race change, but will post again here, since they are related . The feature works just fine, but I feel it is double dipping to charge someone a name change if they also change race, due to lore friendly names. I changed a Breton Templar to an Argonian. So I changed her Breton name , Malice Mastersen, to one more suited to an Argonian, Honors the Hist, but I had to pay twice; once for the race change, and then for the name. That seems a bit much to me. Maybe do a bundle on that?

lonewolf26 · June 2016

This may be a cross-post from the API patch notes but it's worth noting here as well. Name Changes as they're implemented currently will cause character-specific add-on settings to be left behind. For a number of add-ons this will reset you to default settings. For other add-ons you'll have stale/defunct data that'll persist. This happened for a number of add-ons that I run. A lot of add-ons store character-specific saved variables in a collection keyed off of the character name. It would be nice if there was a way for add-on save variables to be migrated to the new toon name.

robeauch · June 2016

James-Wayne wrote: »

Has or will there be a clean up of names already taken for people that havnt logged in for say 12 months or more? All the names I want are still taken

A "clean up of names" would require an involuntary name change for inactive players who return to the game (as many of them do). Which is why, if ZOS does reply to your question, I expect they will say no. Taken names are taken.

I could maybe imagine an exception for *low-level* characters of inactive players. Like, if all someone did with the name was create a level-3 toon, and the player has been inactive for over a year ... It might be reasonable to open those toons' names up. But I doubt ZOS would want to go even that far.

MissBizz · June 2016

James-Wayne wrote: »

Has or will there be a clean up of names already taken for people that havnt logged in for say 12 months or more?

All the names I want are still taken and I know one guy in our guild that has it but he hasn't logged in for 16 months is all.

^ I agree with these. I have received emails of past games I played saying "You haven't played for X months, please click below to save your name or it will be given up" kind of thing. Especially since there were free trials.

jcaceresw · June 2016

Lunachik wrote: »

I said this under race change, but will post again here, since they are related . The feature works just fine, but I feel it is double dipping to charge someone a name change if they also change race, due to lore friendly names. I changed a Breton Templar to an Argonian. So I changed her Breton name , Malice Mastersen, to one more suited to an Argonian, Honors the Hist, but I had to pay twice; once for the race change, and then for the name. That seems a bit much to me. Maybe do a bundle on that?

@ZOS, since you are reusing the character creation windows you should also allow faction and class change too. However, I do agree you may need to create a token for a "character reimagining bundle" that allows us to change name, class, faction and looks in one go instead of purchasing them separately.

fr33r4ng3r · June 2016

Was it clear how to buy and use the Name Change Tokens? It took me a few clicks to find where the tokens were located in the crown store. These tokens probably deserve their own category. Other than that they were easy to understand and use.
Did they work as expected? Yes.
Is there anything you would like to see changed and/or added to the experience? Not that I can think of. The only issue I forsee is buying a token because I've thought of a really awesome name only to find it's been taken already. Certainly not a huge deal. I'll just keep the token until the next time inspiration strikes.

[/quote]

Sylvis · June 2016

James-Wayne wrote: »

Has or will there be a clean up of names already taken for people that havnt logged in for say 12 months or more?

All the names I want are still taken and I know one guy in our guild that has it but he hasn't logged in for 16 months is all.

I was just thinking, what with us being identified by our @ usernames already, why not allow for names to be used more than once? I hate the fact that my username pops up in guild chat and whatnot...but this could at least be a benefit of that system. Sure there might be dozens of 'John Snow's running around, but there are popular names that you commonly run across in real life too! You'd just have 'John Snow @imunoriginal' and 'John Snow @isuckatnames'. (No offense if you have a character named John Snow

)

Savos_Saren · June 2016

Sylvis wrote: »

James-Wayne wrote: »

Has or will there be a clean up of names already taken for people that havnt logged in for say 12 months or more?

All the names I want are still taken and I know one guy in our guild that has it but he hasn't logged in for 16 months is all.

I was just thinking, what with us being identified by our @ usernames already, why not allow for names to be used more than once? I hate the fact that my username pops up in guild chat and whatnot...but this could at least be a benefit of that system. Sure there might be dozens of 'John Snow's running around, but there are popular names that you commonly run across in real life too! You'd just have 'John Snow @imunoriginal' and 'John Snow @isuckatnames'. (No offense if you have a character named John Snow )

That's a fantastic idea, Sylvis.

Junkogen · June 2016

ZOS_JessicaFolsom wrote: »

This is the official feedback thread for the Name Change Tokens (Crown Store.) Specific feedback that the team is looking for includes the following:
Was it clear how to buy and use the Name Change Tokens?

Did they work as expected?

Is there anything you would like to see changed and/or added to the experience?

Why is name change not included with race and appearance change? Many players pick their name based on the race. Some names don't make sense on other races. Why are you forcing players to pay twice just to change race?

Ayantir · June 2016

Long time ago , you changed your DB encoding format for names

This has resulted in a mass corruption of all EU players names with a special char

If you have an accentuation, or a special character in your name, you couldn't be grouped or whispered.

You naver made a mass fix for those players

They have to deal with your GM team which was sometimes not aware of this.

Please as long as you don't fix it for everyone allow free name changes for this type of players.

@ZOS_JessicaFolsom

Jar_Ek · June 2016

Please provide a name test function so that we can see if a name is available before we buy a name change token.

SantieClaws · June 2016

jaburns wrote: »

Sylvis wrote: »

James-Wayne wrote: »

Has or will there be a clean up of names already taken for people that havnt logged in for say 12 months or more?

All the names I want are still taken and I know one guy in our guild that has it but he hasn't logged in for 16 months is all.

I was just thinking, what with us being identified by our @ usernames already, why not allow for names to be used more than once? I hate the fact that my username pops up in guild chat and whatnot...but this could at least be a benefit of that system. Sure there might be dozens of 'John Snow's running around, but there are popular names that you commonly run across in real life too! You'd just have 'John Snow @imunoriginal' and 'John Snow @isuckatnames'. (No offense if you have a character named John Snow )

That's a fantastic idea, Sylvis.

No no no - this one does not want an army of imposter Santie Claws running around at Fishmas!

Yours with paws
The genuine and only Santie Claws

code65536 · June 2016

+1 for including name change in appearance (sex) and race changes.

This would make three distinct tiers of tokens:

Name change
Name change + sex/appearance
Name change + sex/appearance + race

It makes sense to include a free name change when someone is changing a character's sex or race, and it also makes it nice and tidy that each change is a strict superset of the previous.

ADarklore · June 2016

Junkogen wrote: »

ZOS_JessicaFolsom wrote: »

This is the official feedback thread for the Name Change Tokens (Crown Store.) Specific feedback that the team is looking for includes the following:
Was it clear how to buy and use the Name Change Tokens?

Did they work as expected?

Is there anything you would like to see changed and/or added to the experience?

Why is name change not included with race and appearance change? Many players pick their name based on the race. Some names don't make sense on other races. Why are you forcing players to pay twice just to change race?

ZOS is not 'forcing' players to do anything... it is a player's CHOICE to change their race, therefore they should take RESPONSIBILITY for their decisions. ZOS is offering SOLUTIONS for the players by giving them OPTIONS for their CHOICES.

Katinas · June 2016

I miss an option to swap character names of my two characters. If I have, lets say, a Nord Sorcerer named Steve, and a Dunmer Nightblade named Robert, and I want to swap their names I cannot do that. I need to temporarily rename Steve to Kenny, then rename Steve to Robert, then return to Kenny and rename it to Steve. That consumes three tokens whereas there should be a special token to swap names of two selected characters.

ADarklore · June 2016

Katinas wrote: »

I miss an option to swap character names of my two characters. If I have, lets say, a Nord Sorcerer named Steve, and a Dunmer Nightblade named Robert, and I want to swap their names I cannot do that. I need to temporarily rename Steve to Kenny, then rename Steve to Robert, then return to Kenny and rename it to Steve. That consumes three tokens whereas there should be a special token to swap names of two selected characters.

In DCUO, name changes cost $10 each... and more than once I spent $30 just to swap names. However, I wasn't about to blame DCUO for wanting to make money, and it was my choice to do the renaming, so I paid it and was thankful for the option.

Enodoc · July 2016

Sylvis wrote: »

I was just thinking, what with us being identified by our @ usernames already, why not allow for names to be used more than once? I hate the fact that my username pops up in guild chat and whatnot...but this could at least be a benefit of that system. Sure there might be dozens of 'John Snow's running around, but there are popular names that you commonly run across in real life too! You'd just have 'John Snow @imunoriginal' and 'John Snow @isuckatnames'. (No offense if you have a character named John Snow )

Agreed. That would free up theoretically infinitely many names for everyone, and I'm sure a lot of games must do that already.