"Unable to connect to the game server. Please make sure you have a valid internet connection"

WiseGuy25 · June 2016

Every time I attempt to choose my character It will never connect and it keeps telling me "Unable to connect to the game server. Please make sure you have a valid internet connection". Occasionally it will load my character but when it does I can't travel from Bleakrock Isle with out getting kicked from the game because its unable to connect to the game server. My internet connection is valid and I cannot figure out what the true problem is or what could be the solution.

Serjustin19 · June 2016

I usually have this error all the time. Usually in PVP on Scourge PS4 EU. I usually freeze first. Everything freeze I mean. I continue to walk. Then kick to screen with this error.

VodkaVixen1979 · June 2016

Oh yes, I get this all the time. The famous "it's not our fault, it must be yours" error that has nothing to do with my internet and everything to do with ZOS and their game crashing....

WiseGuy25 · July 2016

Yeah it's annoying because it used to work fine and now I can't get it to function at all. On rare occasions It will work but 90% of the time its the same issue. None of the suggested solutions I have found worked either.

jcroop9 · July 2016

I have these issues, if they persist I might try a solution I figured out for my brother after the 1.14 patch where he could not login 100% of the time for a week. For the game to become playable he had to go to <setting/system storage management/saved data> and delete the ESO file. This does nothing more than lose your screen size and brightness for the most part, other option menu items i am guessing. It just clears out your console save file. Your characters are still there just as if you logged on to them on a friends console. I travel and constantly have to readjust screen size and brightness due to all hotel chains having different TV's. But i am not sure what other setting changes I have made. Sure they will come back to me once I delete the file. It's pretty benign and might help. Seems like the devs have not a clue so.

Vaoh · July 2016

Welcome to ESO, where we are perfect and every bug, crash, exploit, and performance issue is your fault!

vic4ert · July 2016

+1

socivL · July 2016

i saw your character on the crown store, almost bought it.