Audio Bugs

sirinsidiator · April 2016

@ZOS_CaseyCoffman in 2.3.9 on the x64 client the issue with sounds cutting out completely during large scale battles seems to be fixed. Good job!

The random white noise and other sound effects going loud bug is still happening.

hoaxburnrwb17_ESO · April 2016

ZOS_JessicaFolsom wrote: »

As a follow-up, our Audio team is interested in seeing videos (with sound) of the Cyrodiil sound issues. If anyone is able to provide one, they'd be very grateful!

in other words, they don't believe us

ZOS_CaseyCoffman · April 2016

@sirinsidiator That is great to hear. (AUDIO PUNS, GET IT?... I'll stop now...

)

We're still looking into all the reported sound issues (including sounds cutting out during battle, random sounds, and static), but glad to hear the most recent fixes are working for you so far!

Sallington · April 2016

ZOS_CaseyCoffman wrote: »

Hi Dreyloch (and others!), I couldn't agree with you more about combat sounds being crucial to reaction time. As Jess mentioned, we are looking into this. The biggest help we could use now are video captures of sounds not playing in Cyrodiil, (ideally with no non-game sounds playing) from users like you!

(Edit for clarity. Ideally we're looking for videos of JUST sounds missing in Cyrodiil, as we're of the mind that the static/random sounds issue is a separate one, linked to 64 bit clients)

This used to be a problem, and was fixed months and months ago.

I don't know what brought it back, but I would go back and look at the previous fix if you haven't already.

If you have already, can you let us know what is different with the bug this time compared to the last time? We love details!!!!

Skorol007 · April 2016

ZOS_CaseyCoffman wrote: »

@sirinsidiator That is great to hear. (AUDIO PUNS, GET IT?... I'll stop now... )

We're still looking into all the reported sound issues (including sounds cutting out during battle, random sounds, and static), but glad to hear the most recent fixes are working for you so far!

I was farming chests in the sewers last night and all of a sudden a very annoying sound appeared and would not stop. I decided to relog but as you can see in the link below, it kept going. It only stopped once i left IC

https://www.twitch.tv/skorol/v/60624886

Preyfar · April 2016

ZOS_CaseyCoffman wrote: »

@sirinsidiator That is great to hear. (AUDIO PUNS, GET IT?... I'll stop now... )

We're still looking into all the reported sound issues (including sounds cutting out during battle, random sounds, and static), but glad to hear the most recent fixes are working for you so far!

https://www.youtube.com/watch?v=n6uhQRO4w_g

For the love of god, please don't fix this one.

tinythinker · April 2016

ZOS_CaseyCoffman wrote: »

@sirinsidiator That is great to hear. (AUDIO PUNS, GET IT?... I'll stop now... )

We're still looking into all the reported sound issues (including sounds cutting out during battle, random sounds, and static), but glad to hear the most recent fixes are working for you so far!

You having pun? Think you're punny? If not, beat it. Audi-ose. There's a world of trebble to be found in such word games, and at times it really hertz. A lot of devs are guar-ed re-guarding such interaction, bass-ed on my experience.

crazmadsci · April 2016

ZOS_JessicaFolsom wrote: »

We're looking into these, everyone. If you are able to provide any additional specific examples, please do! It would be helpful to know what you're hearing, where you're hearing it, if there was any action associated with triggering the sound, and whether or not you're using the 64-bit client or 32-bit client. Thank you!

I have been recording quests for my projects and have been experiencing painful static, completely loss of quest giver voice acting only for specific responses (typically have to log out and log back in to get the footage), And also waterfall sounds overwhelming everything from far away.

I can provide footage of these examples.

ZOS_GinaBruno · April 2016

crazmadsci wrote: »

ZOS_JessicaFolsom wrote: »

We're looking into these, everyone. If you are able to provide any additional specific examples, please do! It would be helpful to know what you're hearing, where you're hearing it, if there was any action associated with triggering the sound, and whether or not you're using the 64-bit client or 32-bit client. Thank you!

I have been recording quests for my projects and have been experiencing painful static, completely loss of quest giver voice acting only for specific responses (typically have to log out and log back in to get the footage), And also waterfall sounds overwhelming everything from far away.

I can provide footage of these examples.

Just to confirm, this is only on the 64-bit client, yes? If so, go ahead and shoot us an email with some footage and we'll review. Thanks!

crazmadsci · April 2016

@ZOS_GinaBruno yes this is 64 Bit clinet Windows 10 both on EU and NA PC servers. I'll go find the footage now.

ContraTempo · April 2016

hoaxburnrwb17_ESO wrote: »

ZOS_JessicaFolsom wrote: »

As a follow-up, our Audio team is interested in seeing videos (with sound) of the Cyrodiil sound issues. If anyone is able to provide one, they'd be very grateful!

in other words, they don't believe us

What they want is to hear the specific sound clip so then can track exactly how it is getting activated. Also by looking at your video they can see a lot of details about your situation you might not think to include. A vid is worth 1000+ words.

crazmadsci · April 2016

@ZOS_GinaBruno

I just found 2 examples of the dropped quest dialogue and random static. I've condensed it to 5 minutes in length. I'm sure i can find more examples but this can get it started.

It is uploading now and you will receive an email within the next 30 minutes or so.

fr33r4ng3r · April 2016

I think I may have discovered a possible cause and a solution. On windows 10 with the 64 bit client the audio issues would happen so often for me that it was unplayable. I tried everything (including disabling the NVidia audio drivers that a previous poster suggested) and the problem remained.

I figured it might help for me to record this happening and send it over. I downloaded Xsplit about a year ago so I figured I'd use that. When I started Xsplit it told me I had to update (not surprising since the version I had was so old).

I then proceeded to record 30 mins of gameplay with zero audio issues. Places where audio issues would always occur were fine now. Easy to explain I thought, Xsplit is running and the added load is preventing the problem...

Thing is, the 64bit client seems to be fine now, even without Xsplit running. No more audio issues (touch wood), and I had them all, random sounds, static, dropped dialog and combat sounds, you name it. I'll need to play for longer to verify, but I figure I'd throw this out there as see if it helps anyone else.

[EDIT: Oh well, I thought it was too good to be true. The silver lining is I have just under 10 mins of constant audio issues recorded. Uploading now. Will post a link when it's done.]

pema · April 2016

I went on today and had the usual issues again

karmamule · April 2016

Preyfar wrote: »

ZOS_CaseyCoffman wrote: »

@sirinsidiator That is great to hear. (AUDIO PUNS, GET IT?... I'll stop now... )

We're still looking into all the reported sound issues (including sounds cutting out during battle, random sounds, and static), but glad to hear the most recent fixes are working for you so far!

https://www.youtube.com/watch?v=n6uhQRO4w_g

For the love of god, please don't fix this one.

Not sure why but this made me laugh so hard I was crying....thanks for posting! X-D

Suru · April 2016

karmamule wrote: »

Preyfar wrote: »

ZOS_CaseyCoffman wrote: »

@sirinsidiator That is great to hear. (AUDIO PUNS, GET IT?... I'll stop now... )

We're still looking into all the reported sound issues (including sounds cutting out during battle, random sounds, and static), but glad to hear the most recent fixes are working for you so far!

https://www.youtube.com/watch?v=n6uhQRO4w_g

For the love of god, please don't fix this one.

Not sure why but this made me laugh so hard I was crying....thanks for posting! X-D

OMG please don't, i honestly love the sounds, they are so random and hilarious.

ContraTempo · April 2016

I can't get Shadowplay to work on 64bit so no vid, but Win7 64bit I got the static/random sound thing yesterday off and on. I was in Reaper's March and while I did travel between wayshrines, I did not go out of Reaper's March.

fr33r4ng3r · April 2016

Here is the video I promised. It's almost 10mins of non-stop audio glitches and a few instances of the static other folks have been talking about. I hope this helps:

https://youtu.be/I_bnFfg6iQo

RDMyers65b14_ESO · April 2016

It is dropping sounds during big battles but I am running from the launcher which I believe is still 32 bit and I loose sounds so I don't think it is related to the 64 bit client only.

Lysette · April 2016

fr33r4ng3r wrote: »

I think I may have discovered a possible cause and a solution. On windows 10 with the 64 bit client the audio issues would happen so often for me that it was unplayable. I tried everything (including disabling the NVidia audio drivers that a previous poster suggested) and the problem remained.

I figured it might help for me to record this happening and send it over. I downloaded Xsplit about a year ago so I figured I'd use that. When I started Xsplit it told me I had to update (not surprising since the version I had was so old).

I then proceeded to record 30 mins of gameplay with zero audio issues. Places where audio issues would always occur were fine now. Easy to explain I thought, Xsplit is running and the added load is preventing the problem...

Thing is, the 64bit client seems to be fine now, even without Xsplit running. No more audio issues (touch wood), and I had them all, random sounds, static, dropped dialog and combat sounds, you name it. I'll need to play for longer to verify, but I figure I'd throw this out there as see if it helps anyone else.

[EDIT: Oh well, I thought it was too good to be true. The silver lining is I have just under 10 mins of constant audio issues recorded. Uploading now. Will post a link when it's done.]

This is a bit like my experience with audio issues. Either I have lots of those in a session or none at all. It seems to have to do with how a session is initialized to me. Once you enter a "good" session, there are no problems at all and the client seems to be "fixed". But if you enter a "bad" session, all those issues reappear, sometimes as well with fps drops and other issues. I found that is less often the case to encounter a bad session, if I reboot my system before starting the eso client. This gives me pretty much always a "good" session, while if I start the client without to have rebooted my system I most likely will enter a "bad" session. Hope this helps to figure it out.

cjwilke_ESO · April 2016

I'm still getting static, pink missing textures, missing dialogue, etc., only with the 64 bit client. Every patch I try it out again and then I end up going right back to the 32 because bugs are apparent within minutes.

Mysteri0n · April 2016

I was doing the first harborage quest in the AD faction yesterday on the 32 bit client and was getting the static noise through the whole quest.

Docmandu · April 2016

RDMyers65b14_ESO wrote: »

It is dropping sounds during big battles but I am running from the launcher which I believe is still 32 bit and I loose sounds so I don't think it is related to the 64 bit client only.

Same here... 32-bit client has sound drop out in large battles.. but afaik the glitch / random sounds only happen in the 64-bit client on my machine.

Palidon · April 2016

We're looking into these, everyone. If you are able to provide any additional specific examples, please do! It would be helpful to know what you're hearing, where you're hearing it, if there was any action associated with triggering the sound, and whether or not you're using the 64-bit client or 32-bit client. Thank you!

Get off your arse and go into Cyrodiil. Go to a location where there are large numbers of players fighting and your sound will go. You will be able to experience it yourself whether it be the 64bit or 32bit client. Makes we wonder if any of you ZOS big wigs even play your own game.

MornaBaine · April 2016

32 bit... sound goes out completely from time to time and I have to completely log out of the game and restart it in order to get my sound back. Also, my characters now laugh while dancing which is highly annoying. Yet when I use an actual laugh emote there is often no sound at all.

crazmadsci · April 2016

@ZOS_GinaBruno I couldn't find a place to put this on PTS TESTING for Darkbrotherhoood but i'm continuing to get the static on the PTS server for the DB DLC on 64 bit windows 10. Can you put in an overall feedback thread?

daswahnsinn · April 2016

I don't always have an audio glitch, but when I do it sounds like I took to much LSD or a major case schizophrenia. Play responsibly my friends.

C0wrex · April 2016

I do from time to time. Like when my weapon swings won't give off a sound effect.

zharthasb16_ESO · May 2016

same thing here - i have a video recorded from orsinium , 64 bit version

https://youtu.be/AGwNOuevafU

babylon · May 2016

@ZOS_GinaBruno -

I reported this in another thread in Bug Reports here

The other day I bought a Chicken Breast Recipe from Logru the Chef, and when I bought it instead of the usual sound, I heard a chicken go "bock bock bock"...

Maybe that's a clue - the sounds are somehow related to the event going on, but all mixed up.

Also I have no control over my Ambience volume...I can turn it down, but when it wants to output a loud static noise or some other random chaotic sound, the Ambience volume turns itself back up, all by itself (again, reported in this thread here in more detail).

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