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Would you support the servers going down for a couple weeks for hardware upgrades/bug fixes?

  • TheHsN
    TheHsN
    ✭✭✭✭✭
    Yes
    of course a big YES...if we are going to game with perfect performans without any problems yess mi can even wait one month...
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  • danno8
    danno8
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    No
    Setting up new server farms can mostly be done behind the scenes, with the actual transfer of data only taking a day or so to set up. This is all assuming that would help the issue like you stated in the OP.

    There is no need to shut down the servers for weeks to do something like this. All that would accomplish is to diminish their income, which is a pretty bad idea.
  • Jaronking
    Jaronking
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    Yes
    Well Final Fantasy shut it servers down to fix its game and every since then the game has done amazing and doing way better then before because the Devs showed their not in it just for the money and actually care about their product.Maybe ZOS should take a lesson from them and learn to care about the games you make.So shut the server down and show your fans you care about this Game @ZOS trust me you will gain more fans then you lose.
  • Volkodav
    Volkodav
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    No
    Jaronking wrote: »
    Well Final Fantasy shut it servers down to fix its game and every since then the game has done amazing and doing way better then before because the Devs showed their not in it just for the money and actually care about their product.Maybe ZOS should take a lesson from them and learn to care about the games you make.So shut the server down and show your fans you care about this Game @ZOS trust me you will gain more fans then you lose.

    Just dont charge us for the down time,if it is that long.A few days,fine,not two weeks.
  • JaJaLuka
    JaJaLuka
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    Yes
    Personally... sure I would. But I also suspect it would kill the game with a loss in players. If it picked up again it could be extremely profitable IF they fixed a few of the problems. But there's that risk vs. reward situation which they've backed themselves into on this topic...
    Ideally they never should have put themselves in this situation in the first place, but I guess every game has bugs... this one just has a swarm of them and a rookie MMO development company to fix them all with.
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  • snorlockb16_ESO
    snorlockb16_ESO
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    No
    Whether or not hardware is the issue, you don't need two weeks to upgrade it. Data can be copied without shutting down, bug fixes can be done without shutting down, the PTS can be used to test bug fixes (why isn't it?) New servers (if necessary) can be set up while the old ones are running. Then just shut down for 20 minutes (after they are tested!!) and switch the cables. Minor hardware upgrades should take a half-hour at most for the physical work, and at most a few hours to run them hard to test for faults. There should be no reason for the game to be down any longer than a typical Monday morning.
  • Ffastyl
    Ffastyl
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    Yes
    For a couple weeks? Yeah, I'd be fine with that. A month or more is pushing it.
    Again, assuming hardware is one of the causes.
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  • pmn100b16_ESO
    pmn100b16_ESO
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    It doesn't matter if anyone thinks this is a good idea or not, if they took the game offline for 2 weeks they would be losing 2 weeks of crown store revenue. Never going to happen. The bean counters would have a hernia.
  • ContraTempo
    ContraTempo
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    No
    Doncellius wrote: »
    @zyk
    Taking down the servers would allow ZOS to solely work on Cyrodill Performance aka netcode (like a 14-day maintenance) and fix it.

    No, it would not. My software development team uses a very similar setup so I know how we develop, debug, and deploy our program to a dedicated server. For both computer and personnel reasons it would not help them to fix any issues to take down the server. First consider the computer:
    - There is no advantage to working on the actual server over working on a duplicate machine. Finding and fixing the issues is still exactly the same. So down time while they work on it is just wasted time. The only time it makes sense to have the server down is during a patch.
    - Large releases of fixes have a very high rate of failure. It's why after a DLC we always get a few followup patches to stabilize things. In part that is because the problems they are trying to solve are complex and hard to find, otherwise they would have been caught before the first release. It's better for fixes to trickle in a few at a time.
    Second, consider the personnel issues:
    - The team includes a lot of people who are not programmers. Artists, writers, people who keep up with the lore, those who develop the audio and hire voice actors. Those who work motion capture. None of those people would be any help in debugging netcode. And without programmers to work with them in implementing their ideas, those people would sit idle or at least build a backlog of material the programmers would then need to implement.
    - Speaking of programmers, most of them probably know little or nothing about that particular part of the code. It's a technical and specialized subject area that requires a deep knowledge of network communications, not just how to code.
    - There is a limit to how many people can be useful in solving the problem. It's like having a lot of people try to make a pot of soup, do a load of laundry, or make a cup of tea. Not only are the extra people not helpful, they can actually hinder progress or even ruin the product. Imagine if 12 different people all tired to salt the soup, add soap to the laundry, or sweeten the tea.

    What they really need is a small team of experts in this particular subject to work on the communications code on their development server (not, PTS, another server that we never see), then when the get it right, try it on the PTS.
    ContraTempo
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  • Aquanova
    Aquanova
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    No
    Absolutely not! And i'll give you an example why not. I played DCUO when it was in beta on the ps3. It was the first MMO I played and I was absolutely hooked. Then one day "Anonymous" hacked PSN. Couldn't play it for i think a week and a half, I'm not sure how long. I was jonesing big time to play but had to find other things to do in the mean time while Sony figured things out. It was just enough time for me to lose interest. Especially knowing that such an outage could occur again. I'm not going through that again no matter what. ZOS needs to just figure this out as we go or risk losing more players like me ;) not a threat, just telling it like it is as a TESO addict.

    DON'T MAKE ME GO THROUGH COLD TURKEY ZOS!
    Edited by Aquanova on March 21, 2016 1:09PM
    NA/PC
  • vyrusb23
    vyrusb23
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    No
    If it takes a couple weeks for "upgrades", the problem is not in the hardware or the software.

    edit: That being said, it would be funny to see all of the servers shut down. I'd love to see all of the crying forum babies post about how much they miss playing the game that they hate.
    Edited by vyrusb23 on March 21, 2016 1:11PM
  • Elijah_Crow
    Elijah_Crow
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    Yes
    From what I see, it appears that after every deployment of an update from their internal client, the internal client then undergoes massive changes over the next 90 days sometimes not even getting bug fixes that the live client gets.

    By the time next time the internal client is pushed to live, there version is so different and buggy it's a mess.

    ZOS needs to move to more frequent updates and keep their live and internal clients closer to the same version. They are breaking the game every 90 days.
  • lardvader
    lardvader
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    No
    A couple of days; sure no problem.

    Couple of weeks? No can do - this is something they have to fix as they go.

    *If they pause my ESO+ and give me every monster set - hell yes take it down for as long you want :wink: *
    CP 1200+ PC EU EP
  • Asha_11_ESO
    Asha_11_ESO
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    Yes
    If they knew how to fix the problem, and could fix the problem, and it would require 2 weeks of being offline, then yes.

    It would be a bit risky though. What would eso players do to get their daily eso fix? They'd probably try other games or past-times and forget about eso. Then eso would have less players, and less income, which would mean less resources to fix future eso problems and remaining players would run around in exasperation at the bugs and imbalances and want another fortnight of game fixes, and then...LOOKOUTTHESKYISFALLING! >:)
  • coolmodi
    coolmodi
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    No
    There's no need to shut down servers for so long to fix those things.
  • Volkodav
    Volkodav
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    No
    vyrusb23 wrote: »
    If it takes a couple weeks for "upgrades", the problem is not in the hardware or the software.

    edit: That being said, it would be funny to see all of the servers shut down. I'd love to see all of the crying forum babies post about how much they miss playing the game that they hate.

    And you wouldnt miss it at all?
  • Xendyn
    Xendyn
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    No
    Nope because I don't think the problem is the hardware, it's the code. The suits need to pay for the employees to rewrite whatever spaghetti is causing this and they apparently aren't willing to cut into their profit margin to do so.
    Lag is ruinin' my 'mershun!
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  • vyrusb23
    vyrusb23
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    No
    Volkodav wrote: »
    vyrusb23 wrote: »
    If it takes a couple weeks for "upgrades", the problem is not in the hardware or the software.

    edit: That being said, it would be funny to see all of the servers shut down. I'd love to see all of the crying forum babies post about how much they miss playing the game that they hate.

    And you wouldnt miss it at all?

    I'd miss the hell out of it. You missed my point. I enjoy playing this game, so it wouldn't be ironic for me to miss playing it. However, it would be incredibly ironic to see all of the crybabies who incessantly whine and complain about trivial crap to come to the forums and whine and complain about not being able to play the game that they whine and complain about.
    Edited by vyrusb23 on March 21, 2016 1:32PM
  • DMBCML
    DMBCML
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    No
    If they took the game off line completely, some people will move on to other less wonderful things. Like housework, yard work, and life in general. But seriously, they can do everything they need to without taking it down for more than a day as they have in the past. That's the purpose of the sandbox and PTS. Get it all worked out, then take a day to transfer to live server. They do work on bugs and fixes and so on at the same time other people are working on new content.

    While I do get frustrated from time to time with the long load screens, especially once in a while at start up when it times out and logs me out for inactivity, but I have confidence that it will eventually get fixed.

  • vamp_emily
    vamp_emily
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    No, this company should have backup servers so there is no reason for us to be down. If there is a problem with the current server, just switch us to a different server.

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  • mtwiggz
    mtwiggz
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    Yes
    If said server upgrades would fix the lag in Cyrodiil then yes. 100% yes. I could careless about my sub being useless for two weeks if I could come back and play the game the way it was meant to be played.

    Honestly haven't seen lag in Cyrodiil this bad since 1.3-1.4 days. Even in non pop locked campaigns running in the middle of no where there is lag. Not to mention lag in vMA, a solo instance. It's horrible.
  • Preyfar
    Preyfar
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    No
    I've never cringed so hard reading a thread before.

    Take down the servers to fix netcode? *facepalm* Let's pick a random number and say that fixing the database, lag netcode and processing time takes 1,000 hours to complete. If you remove the servers, servers which the programming team are not actively programming on, the 1,000 hour task STILL takes 1,000 hours to complete. It doesn't matter whether or not the servers offline because the coding and db admin work CAN NOT go any faster.

    Who handles live serves? Mostly datacenter techs, remote hands and sysads. They do maintenance, tweaks and fixes. That's it. Production servers are usually hands off because that ends up being the actual product, and you don't touch production unless it's an absolute emergency.

    Further, leaving the servers works in their favor. Not only can the vast majority of non-PVPers still continue to enjoy the game, but you can see how code fixes/tweaks work in a live environment. In a dev environment you can run simulations to your heart's desire but until you see the code operate in a live environment you'll never quite see how the code really performs when you toss on the truly random actions of a userbase. On live code, you can monitor server logs and taskmans, try to see what processes are failing or not catching up hard enough and identifier where the problems actually lay.

    Anyone, ANYONE, who thinks pulling the servers can in any way, shape or form improve the community does not understand how basic tech or coding works in any way, shape or form.

    Further, the game works for the vast majority of players out there. Yep, we can all agree it's terrible for Cyrodiil. They know that. We know that. But by even proposing the entire game get taken down "for a few weeks" is basically just telling every other player who's not experiencing said lag or Cyrodiil related problems to go screw themselves. It's a selfish request.
  • baratron
    baratron
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    No
    A couple of weeks?!

    I get antsy if I can't play for a couple of days!

    I wouldn't mind the game going down for a few days - prescheduled with lots of notice, so I could arrange to go and visit friends in another city. But a few weeks and I'd have withdrawal symptoms and be missing all my friends online.
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  • Enemy-of-Coldharbour
    Enemy-of-Coldharbour
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    Yes
    It would give me a chance to play some of my new games that are collecting dust. Of course, I would want credit towards my sub.

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  • Pr0jektile
    Pr0jektile
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    Yes
    Valkas wrote: »
    Title.

    *Assuming that hardware WOULD help the problem, along with halting DB for however long it takes to fix current issues*

    I would be all for it. I love Elder Scrolls, and am super excited they've finally rolled out a multi-player version of it, which we've been screaming for since the days of lugging Xbox's and non-flat-screen TV's to one another's living rooms to play together and emulate a multi-player experience.
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  • AverageJo3Gam3r
    AverageJo3Gam3r
    ✭✭✭✭✭
    No
    No, because this isn't 1994. Modern DBs and hosting sites have plenty of tools at their disposal to support 5 9s reliability with no downtime. For example, you upgrade your backup site first then failover to the backup, then upgrade your primary.
  • L2Pissue
    L2Pissue
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    Yes
    yes i want the game i enjoy to be fixed
    PvP especially is at a horrible state
    and its not @L2Pissue
  • milesrodneymcneely2_ESO
    milesrodneymcneely2_ESO
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    Yes
    The Cyrodiil lag is out of control. I'd be down.
  • WalkingLegacy
    WalkingLegacy
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    Why do they need to do that? If they have to do that they might as well call it quits and shoot for ESO 2.0.
  • Volkodav
    Volkodav
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    No
    vyrusb23 wrote: »
    Volkodav wrote: »
    vyrusb23 wrote: »
    If it takes a couple weeks for "upgrades", the problem is not in the hardware or the software.

    edit: That being said, it would be funny to see all of the servers shut down. I'd love to see all of the crying forum babies post about how much they miss playing the game that they hate.

    And you wouldnt miss it at all?

    I'd miss the hell out of it. You missed my point. I enjoy playing this game, so it wouldn't be ironic for me to miss playing it. However, it would be incredibly ironic to see all of the crybabies who incessantly whine and complain about trivial crap to come to the forums and whine and complain about not being able to play the game that they whine and complain about.

    Hehe.Ok. I get it.
    But where else would everyone go if they had no game to play? RL? Poor babies.
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