Update 49 is now available for testing on the PTS! You can read the latest patch notes here: https://forums.elderscrollsonline.com/en/categories/pts
Maintenance for the week of January 12:
• [COMPLETE] ESO Store and Account System for maintenance – January 14, 9:00AM ET (14:00 UTC) - 12:00PM ET (17:00 UTC)

Been waiting over a week to change email via support ticket

Ezeklol
Ezeklol
Is there any other way to go about this? I am trying to delete an old embarrassing email address and move everything to a nice new one.
  • ZOS_MollyH
    Hey @Ezeklol ! Can we have your ticket number? We can check the status to see if it is currently waiting for an agent to receive it.
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  • Ezeklol
    Ezeklol
    This is the only number i can see associated with the ticket. 160209-001317
  • Smolt
    Smolt
    ✭✭✭
    Is this the new normal for customer service? It was actually really good before they outsourced it...
  • Ezeklol
    Ezeklol
    @ZOS_MollyH hello? can you help?
  • Ezeklol
    Ezeklol
    this has finally been fixed, thanks
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