The Elder Scrolls Online

Maintenance for the week of December 16:
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
The issues on the North American megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!

Been waiting over a week to change email via support ticket

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Ezeklol
Ezeklol
✭
Is there any other way to go about this? I am trying to delete an old embarrassing email address and move everything to a nice new one.
  • ZOS_MollyH
    ZOS_MollyH
    mod
    Hey @Ezeklol ! Can we have your ticket number? We can check the status to see if it is currently waiting for an agent to receive it.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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  • Ezeklol
    Ezeklol
    ✭
    This is the only number i can see associated with the ticket. 160209-001317
  • Smolt
    Smolt
    ✭✭✭
    Is this the new normal for customer service? It was actually really good before they outsourced it...
  • Ezeklol
    Ezeklol
    ✭
    @ZOS_MollyH hello? can you help?
  • Ezeklol
    Ezeklol
    ✭
    this has finally been fixed, thanks
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