Update 40 featuring the Endless Archive is now available to test on the PTS! You can read the latest patch notes here: https://forums.elderscrollsonline.com/en/categories/pts
Maintenance for the week of September 25:
• PC/Mac: No maintenance – September 25
• PC/Mac: EU megaserver for maintenance – September 26, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• Xbox: EU megaserver for maintenance – September 26, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• PlayStation®: EU megaserver for maintenance – September 26, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
https://forums.elderscrollsonline.com/en/discussion/643631/eu-megaserver-maintenance-tuesday-sept-26-2023-8am-to-4pm-utc
• PC/Mac: No maintenance – September 25
• PC/Mac: EU megaserver for maintenance – September 26, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• Xbox: EU megaserver for maintenance – September 26, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• PlayStation®: EU megaserver for maintenance – September 26, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
https://forums.elderscrollsonline.com/en/discussion/643631/eu-megaserver-maintenance-tuesday-sept-26-2023-8am-to-4pm-utc
Is the Access Code email system working?
Blackhorne
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Tried to log into ESO today. Got the "not authorized" message even though this is the only machine I use. Checked my e-mail for the access code: nothing.
Went to the account page. Got the "new device or browser" message even though this is the only machine and browser I use. Checked my e-mail for the access code: nothing.
Went to the support page. Can't file a support request without logging in. Can't log in if the Access Code e-mail system isn't working.
And, before you ask, it's not a spam filter -- I have my e-mail set to show all messages, including spam.
Went to the account page. Got the "new device or browser" message even though this is the only machine and browser I use. Checked my e-mail for the access code: nothing.
Went to the support page. Can't file a support request without logging in. Can't log in if the Access Code e-mail system isn't working.
And, before you ask, it's not a spam filter -- I have my e-mail set to show all messages, including spam.
0
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Good luck resolving that issue.
An ESO support tech told me all I needed was verification that I owned the account and then they would change my email address, because the recommended fixes did not work for me. Now a week has passed and my issue is still not resolved. Instead I was directed to different techs who gave me computer generated responses and then promised my issue would be sent to their advanced team. Four days later and still no response. I am frustrated, but glad I canceled my subscription months ago. ESO Support is terrible now.
As for filing a ticket, I used the compromised account option because the other two options did not generate a response from ESO.
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Blackhorne✭✭✭✭@pssyfngr3 , thanks for that.
I'll give ZOS employees 24 hours to respond, then escalate the issue.0