Maintenance Again 10/28 for NA PC?

NobleNerd · October 2015

WhiskeyRiver.AZub17_ESO wrote: »

Ya know,the one thing I dont do is threaten to unsub. Jeez. No one cares about that anyway,so why post it.

I don't bother to do this either..... oh wait, I don't bother to sub. to this game anymore.

temjiu · October 2015

The whole process isn't surprising if you've played MMO's for any length of years.

Things happen during Maintenance...we as players tend to not pay attention to the times it's successful, but when something goes south, we tend to act like it's the norm. But servers are servers, and even the best laid plans can go whacky. I've worked with companies that make Z look small, and even with multiple Data-centers available as fail-overs, things still happen. I give the network engineers working on this my best, and hope that they resolve things soon. It always sucks to be on the other end of the issue, and be up for 24 hours+ with no resolution in sight... (that is if they are actually doing that, they may be rotation shifts, but with the size of the company i doubt it).

And players are going to express their frustration. They have the right...many people only have certain playtimes to work with, and it's a huge interruption in their schedules. while i understand that issues happen with maintenance, I'm also in support of giving the customers a game time refund. IMO if any maintenance puts the game out for longer then a day, you should get a refund for that day. this one is in the middle (two maintenance periods over two days instead of one over one day), but it's close enough that I think it would go a long ways towards making the players happy to get that day refund.

Sting864 · October 2015

Dualrifle wrote: »

WhiskeyRiver.AZub17_ESO wrote: »

Ya know,the one thing I dont do is threaten to unsub. Jeez. No one cares about that anyway,so why post it.

Now now, why jump so far into conclusion? No one is saying anything about unsubbing... You draw that conclusion by yourself...

Besides, it is an important thing, without any subscription how do they maintain the server again? Are you donating large amount of money that can support all the staff and the server uptime in secret?

You say no one cares, but you put sometime to comment about it. Hmm............

You've stumbled on the solution... If you unsubscribe, they can't afford to maintain the servers: ergo, no downtime for server maintenance... brilliant...

UrQuan · October 2015

juan0316 wrote: »

altemriel wrote: »

twogirls_onebenny wrote: »

well i hope eso is perfect come 6pm

wait, how 6 pm? did I calculate it wrong? I thought it should be 11:00 pm
I mean CET

6pm NA time which is 11pm for most Europe

NA time? There's a NA time now? So I can stop having to convert EST to PST because everyone in North America is on the same time now? And am I to assume that this is different from the time zone(s) for South America?

josh.lackey_ESO · October 2015

I recall several weeks where they didn't need to do maintenance at all, so I reckon it all balances out. While I would like to play right now, I am not salty about the server being down.

That said, I vigorously encourage wild speculation about what's going on. I would like to imagine ZOS_GinaBruno pulling a Steve Ballmer and throwing a chair through the sever. Or throwing the server out the window. Or maybe throwing a chair through the server while the server is flying out the window. Only the chair is a cat meme. And the server is a cat meme. And Gina Bruno is a cat meme. I think cat memes may be to blame for the delay, guys.

ZOS_GinaBruno · October 2015

Just a quick update that we're still on track for a 6:00pm EDT completion time.

Pappa · October 2015

ZOS_GinaBruno wrote: »

Just a quick update that we're still on track for a 6:00pm EDT completion time.

Can we get a CET time update too please Gina?

Pretty please

Desimator · October 2015

so a 6 hour maintenance that has so far taken 10 hours is on track to be done in another 5 hours some guesstimation I think

Helluin · October 2015

ZOS_GinaBruno wrote: »

Just a quick update that we're still on track for a 6:00pm EDT completion time.

Thanks for the update.

Any chance to give Eso plus members one day free please?

I hope this long maintenance can solve also the FPS sudden drop many of us suffer since IC patch.

Sargesgaming · October 2015

Do we have a time frame or update on news? What will the fixes be?

Rittings · October 2015

Ooops wrong thread! Sorry. Edited to remove it.

Enodoc · October 2015

Pappa wrote: »

ZOS_GinaBruno wrote: »

Just a quick update that we're still on track for a 6:00pm EDT completion time.

Can we get a CET time update too please Gina?

Pretty please

@Pappa 23:00 CET. (22:00 GMT)

Sting864 · October 2015

mikeleg34_ESO wrote: »

goatlyonesub17_ESO wrote: »

The game back online time keeps receding into the distant future. Oh well.

I'd also like to see the loading times when you enter another zone sped up. Made quicker. That might not be a problem on the Zenimax end of things, though.

As someone whose ISP connection is "DSL Light" and must use a computer without a video card, I'm used to lagging game play, even on the minimum graphics resolution, starting about 5pm and continuing until about 1am, being especially bad around the middle of that time (9pm EDT). During the laggy time, I switch to my farm-and-craft character and use the multicraft mod so I don't have to wear out my R key at the cookfire.

I do riskier stuff with my other main character from 1am until I'm too tired to play anymore, sometime after sunrise IRL.

The other big thing I'd like Zenimax to fix, if possible, is the delay in in-game mail delivery. You can speed up the mail by logging off and back on, or by wayshrining to another zone and back, but this is tedious - partly because of the long-wait loading screens.

All this works fine in other MMOs, so for it to be an issue in ESO is definitely unacceptable.

Please explain which "other MMO" offers all that ESO offers on a single "mega-server" game concept; and offers it in an Elder Scrolls environment... For you not to provide a suitable comparison is definitely unacceptable...

Seravi · October 2015

ZOS_GinaBruno wrote: »

Just a quick update that we're still on track for a 6:00pm EDT completion time.

Thanks Gina!

Sting864 · October 2015

MGuns1980 wrote: »

10 hours on Tuesday. 14 hours on Wednesday. 24, not 21. /nitpick

Touché

[nitpi¢k][nitpick]That presupposes UPTIME between Tues. and Wed., which there wasn't... [/nitpick][/nitpi¢k]

b92303008rwb17_ESO · October 2015

Well, maintenance or update in GW2 works like, you get an ingame message "There is a new guild. Please relog." Then you log out and the launcher starts to update. And BANG, it's done. Now you can log back in and play.

I guess ESO was developed in like 90s?

Raevynne · October 2015

Bloodfang · October 2015

b92303008rwb17_ESO wrote: »

Well, maintenance or update in GW2 works like, you get an ingame message "There is a new guild. Please relog." Then you log out and the launcher starts to update. And BANG, it's done. Now you can log back in and play.

I guess ESO was developed in like 90s?

That's like the only MMO which does it that way, or do you know any other?
But then again, in the end GW2 doesn't even offer half the content of ESO, even though it released 2 years before ESO. And yes I'm counting the recent expansion too, which is pretty small to be honest. Imperial City + Orsinium will likely counter it easily.

bryanhaas · October 2015

Jura23 wrote: »

FatKidHatchets wrote: »

I read some of these posts and I honestly don't think half of you realize how much work is actually put into a game of this magnitude. Like anything great theres always someone with no viable understanding of its creation who thinks it could be better.

Thanks Zos administration and staff for the hard work, exhausting hours, and tedious effort you put in to please a playerbase that nags constantly. I will continue doing my part aswell as others by squishing them in cyrodil extra hard in your honor. Cheers.

Ppl usually do their job better when you put some reasonable pressure on them. So there is nothing wrong with that.

No just faster with more mistakes.

Sting864 · October 2015

daswahnsinn wrote: »

aBMWfan314 wrote: »

I'm in total agreement with daswahnsinn, that we should be patient and allow Zenimax time to work through their issues, but this is ABSURD! One could argue that this is only a video game and that Zenimax isn't in the health care industry, so no ones life is in jeopardy here, but you're offering a service where some members are paying a monthly subscription fee and the game is down for 10+ hours, two days in a row?! Personally, I'm not buying that this was a "planned" maintenance, rather this sounds more like a production outage that they're looking to resolve. Instead of providing spurious apologies, ZOS should give their subs some sort of compensation (an additional 500 crowns or something..) regardless of the fact if this was a planned maintenance or not.

I also understand that no company would want to air their dirty laundry in forum post, but for the love of god, show some sympathy here, especially for those of us who have been loyal subscribers since the original launch.

I agree with some sort of in game compensation, however I really want to see the MOP for this maintenance and see where they went wrong. I understand that this will happened, being an IT professional myself, but they need to have some sort of redundancy or a alternate back out plan versus marching ahead and making the outage longer than what is need. Yesterday the proved they really didn't know what they were doing, and again they went for round two.

I agree with some sort of compensation; however, I DON'T agree with the arrogance of some subscribers. If they think they can do a better job than the ZOS staff, they would not be so myopic as to ask for 1 procedure file. They would request all the protocol files since alpha... Then if they know how to fix it without causing a bezillion other problems, in less time, they can complain. "IT professionals" trying to jerry-rig a slice of the problem is what caused this long downtime in the first place... It makes more work and headaches for people like me who have to come in and clean up these messes...

MonkeyFuzzz · October 2015

ZOS_GinaBruno wrote: »

Just a quick update that we're still on track for a 6:00pm EDT completion time.

Oh wow what in the hell are you guys doing ? replacing the building too?

Altaire · October 2015

I bet they are waiting on hold to a Mumbai tech support help line, listening to bollywood techno pop music trying to figure out how to update drivers for the latest Timex/Sinclair 1000 router buffer;) heh...

Hammy01 · October 2015

It's a rather long maintenance yes... but wouldn't we all be happy if tomorrow we log in to play and there is no more lag in Cyrodiil or long load screen times? I miss playing today but in the end if their server/hardware upgrades make the game better than I am ok with missing out on one day of game time (2 if you play on NA servers).

usmcjdking · October 2015

It was getting pretty bad in here today.

Most of the posts here could be translated to: "Maaaaan, I got these CHEEESEBURGERS"

Jura23 · October 2015

MonkeyFuzzz wrote: »

ZOS_GinaBruno wrote: »

Just a quick update that we're still on track for a 6:00pm EDT completion time.

Oh wow what in the hell are you guys doing ? replacing the building too?

They are harvesting metals and minerals to craft that new hardware from.

GRxKnight · October 2015

As long as this hardware update fixes some of the fps issues and crashing issues, I'm fine with this wait time

Levo18 · October 2015

Altaire wrote: »

I bet they are waiting on hold to a Mumbai tech support help line, listening to bollywood techno pop music trying to figure out how to update drivers for the latest Timex/Sinclair 1000 router buffer;) heh...

Thats racist though

Rittings · October 2015

ZOS_GinaBruno wrote: »

Just a quick update that we're still on track for a 6:00pm EDT completion time.

Nice. But I go to work at 6:15pm... lol.

kagorsa · October 2015

Just stopped by to see what all the fuss was about, from what I have read so far, we are looking at an ETA of at least 12am GMT, So no point me waiting for ESO to start up today, I will go and play on Swtor and come back tomorrow.

humpalicous · October 2015

babydollxoxo wrote: »

Kind of my reaction right now, don't know what to do with myself, I need help.