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Crafting Writ Survey Bug - surveys of same type disappear when one is found - PLEASE FIX!

Epona222
Epona222
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I have used /bug in game, but wanted to draw attention to it here so that other players can be aware.

I have a low-level character in each alliance, and the other day each of them completed an Enchanting Writ. Each of them got a survey map as a reward.

I didn't have time to go out there and then to collect the runes at the survey areas, so today I loaded up my main with a number of different maps. For enchanting surveys I had: 1x Auridon survey, 1x Stonefalls survey, 1x Glenumbra survey, and 1x Coldharbour.

I searched for a while for the Auridon one, and couldn't find it, so headed off to Glenumbra to see if I could find that one. I did, and harvested the runes. I then opened my inventory to look at the next map - and couldn't believe my eyes:

ALL 3 of my low level Enchanter Surveys had been used up! The only one left was the Coldharbour one. This is IMO pretty serious, I have lost 2/3 of my low level enchanting writ reward in one go!

I would appreciate it if Zenimax could look into this, I am fairly cross right now.
GM - Ghost Sea Trading Co - NA PC

Epona was a Romano-Celtic goddess dating back to around 1800 to 2000 years before computer games were invented.
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  • ZOS_GaryA
    ZOS_GaryA
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    Hey there @Epona222,

    Thanks for reporting this, we'll be sure to take a look. In the meantime, we've also created a customer support ticket for you to see if those missing maps can be restored. Thanks for your patience!
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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  • Epona222
    Epona222
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    ZOS_GaryA wrote: »
    Hey there @Epona222,

    Thanks for reporting this, we'll be sure to take a look. In the meantime, we've also created a customer support ticket for you to see if those missing maps can be restored. Thanks for your patience!

    Wow, thank you for such a prompt response! Glad to hear that it will be investigated, in all honesty I am not so much worried about the maps that I already lost, more concerned that it doesn't happen again, I'm now wary of doing writs on alts.
    GM - Ghost Sea Trading Co - NA PC

    Epona was a Romano-Celtic goddess dating back to around 1800 to 2000 years before computer games were invented.
  • ZOS_GaryA
    ZOS_GaryA
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    No problem, thanks for reporting it! We'll be sure to provide an update once more information is available.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Facebook | Twitter | Google+ | Tumblr | Pinterest | YouTube | ESO Knowledge Base
    Staff Post
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