Maintenance for the week of April 13:
• PC/Mac: No maintenance – April 13
Update 50 is now available for testing on the PTS! You can read the latest patch notes here: https://forums.elderscrollsonline.com/en/categories/pts

zos forum mods

HairyFairy
HairyFairy
✭✭✭✭
What do I have to do to get some support on my issue with logging in?

I have been having this issue all day, i still cannot log in, i've received no help, I sat on the phone trying to contact support for two hours before getting an alien sounding tone that repeated for a few minutes before i hung up the phone.

I haven't received a reply, or call back from support all day long to two separate tickets, and I'm annoyed beyond! I just came back to this game after a break, and look at what it's come to-COMPLETE GARBAGE!

Error 102 downloaderror_invalidmetafile

And don't give me a link that leads to a blank page that says a few words. The words come up, i have a server connection. That was of NO help to me.
Hello darkness my old friend

HairyFairy- MagNB
Scary-Fairy- MagDK
Mee-Owe- StamNB
You are a Lizard Hairy- MagSorc
Jarl HairyFairy- StamDK
Lord HairyFairy- MagPlar
Craazy Fairy- StamSorc
HairyFairy The Colossus - StamPlar
Thanos Ender of Worlds - Stamcro
Necro-*** - Magcro
  • Kafolarbear
    Kafolarbear
    ✭✭✭
    Have you tried contacting support?
    Veteran Rank 5 Khajiit Nightblade.

    For the Queen; for Elswyr!
  • HairyFairy
    HairyFairy
    ✭✭✭✭
    ugh...troll...
    Hello darkness my old friend

    HairyFairy- MagNB
    Scary-Fairy- MagDK
    Mee-Owe- StamNB
    You are a Lizard Hairy- MagSorc
    Jarl HairyFairy- StamDK
    Lord HairyFairy- MagPlar
    Craazy Fairy- StamSorc
    HairyFairy The Colossus - StamPlar
    Thanos Ender of Worlds - Stamcro
    Necro-*** - Magcro
  • Aett_Thorn
    Aett_Thorn
    ✭✭✭✭✭
    The forum mods have very little control over the actual software issues.
  • HairyFairy
    HairyFairy
    ✭✭✭✭
    but they can help, and nothing else is working, at least they are.
    Hello darkness my old friend

    HairyFairy- MagNB
    Scary-Fairy- MagDK
    Mee-Owe- StamNB
    You are a Lizard Hairy- MagSorc
    Jarl HairyFairy- StamDK
    Lord HairyFairy- MagPlar
    Craazy Fairy- StamSorc
    HairyFairy The Colossus - StamPlar
    Thanos Ender of Worlds - Stamcro
    Necro-*** - Magcro
  • ZOS_AlanG
    ZOS_AlanG
    admin
    Have you submitted an email ticket to support? If so, we can look up the status of this with your ticket number.
    Forum Rules | Promoting Constructive Discussion | Code of Conduct | Terms of Service | Help Site

    I’ve moved to a new position and I am no longer active on this forum. For assistance, please check the resources linked above
    Staff Post
  • HairyFairy
    HairyFairy
    ✭✭✭✭
    i didn't write down my ticket numbers from earlier today, i just made another ticket so here is that number but, same issue.

    141113-0091920
    Hello darkness my old friend

    HairyFairy- MagNB
    Scary-Fairy- MagDK
    Mee-Owe- StamNB
    You are a Lizard Hairy- MagSorc
    Jarl HairyFairy- StamDK
    Lord HairyFairy- MagPlar
    Craazy Fairy- StamSorc
    HairyFairy The Colossus - StamPlar
    Thanos Ender of Worlds - Stamcro
    Necro-*** - Magcro
  • ZOS_GaryA
    ZOS_GaryA
    ✭✭✭✭✭
    Hey there @HairyFairy,

    Did you happen to have an extra number somewhere in there? The ticket number you've provided is a digit longer than our ticket naming convention. It should be six digits, followed by another six digits. ######-######

    Thanks for your patience!
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Facebook | Twitter | Google+ | Tumblr | Pinterest | YouTube | ESO Knowledge Base
    Staff Post
Sign In or Register to comment.