Can anyone point me to where I update my credit card info.

MikeMoss · September 2014

Hi

I've gone to my account settings etc. but I can't find anyplace to update my credit card info to my new card.

I can see where is shows the last digits of my card but no way to edit it.

Mike

ZOS_MichelleA · September 2014

Hello, @MikeMoss! You can do this by logging in to your account (on https://account.elderscrollsonline.com/account/) and choosing "Manage Subscription."

From here you can select "Setup your recurring subscription," choose a subscription plan, and proceed to enter the details for your desired method of payment. This new subscription plan will replace your previous subscription method.

MikeMoss · September 2014

Hi

Thanks, the link didn't lead anyplace but I think I get the idea.

Mike

Arizona_Willie · September 2014

You < CAN'T > update your card info or change cards. You have to start a NEW subscription which Customer Service claims will replace the current subscription.

I just went through this a couple of days ago.

Craziest damn system I ever saw.

Fortunately, if they try to continue charging my old card they will discover it has been stopped ( fraudulent charge on my card in El Cahon California and I've never been there ) so they CANNOT continue to charge it.

But if someone had multiple valid cards registered for two subscriptions it just might happen that they wind up paying for BOTH subscriptions.

ZOS_MichelleA · September 2014

Arizona_Willie wrote: »

But if someone had multiple valid cards registered for two subscriptions it just might happen that they wind up paying for BOTH subscriptions.

This is incorrect. A new subscription plan will replace your previous subscription method.