Zenimax, this memory leak is getting ridiculous

Ojustaboo · August 2014

AlienDiplomat wrote: »

I too tend to suspect hardware overheating. If not that then it is some magical mystery combat code that only gets run in Cyrodiil and not when you combat other things in the world.

It's not overheating for me. I have temp monitors running and everything is way below too higher temp, I have an Antec 1200 case with 3 fans at the front, a huge one on top and 2 at the back. The input fans all have dust filters on them which I clean out rigerously every 2 weeks and clean the inside while I'm at it (as for some stupid design reason I have to take the side panel off to access the dust filters)

My CPU has high quality thermal paste and is cooled by another two fans using the following cooler

http://www.thermalright.com/html/products/cpu_cooler/archon_sb-e_x2.html

Temp wise neither my CPU or Graphics card (4GB Nvidia GeForce GTX 670) get anywhere near to overheating.

Are you playing on the EU server at prime time? This is when and where the problem seems to be happening most (outside of Cyrodiil) and my entire guild is experiancing it.

Only last night a player that logged on for the first time since the patch, was online for about 2 mins before posting something along the lines of "wow, talk about lag" in guild chat.

For the EU we have two problems, lag introduced since server move and additional lag since the patch.

Why Zenimax went ahead with the patch when loads upon loads of players were complaining about lag since the move is beyond me, now they have made finding out the cause 10 times harder, is it server configuration or is it the patch, or are there problems with both....

Erlindur · August 2014

Well, take a look at this thread. Now, either those objects fail to deallocate or they are all cached for future use and we have a big pointer mixup.

Now imagine your client when this guy comes close and it has to draw it. If this mess is passed to every PC that has to see this, multiplied with everybody else in vicinity being in the same mess, we may have a nice memory hole. If the client thinks it is fit to cache this, just in case the guy next to me decides to eat some bread, we may have a big problem.

Just a wild guess.

SirenofEntropy · August 2014

Erlindur wrote: »

Well, take a look at this thread. Now, either those objects fail to deallocate or they are all cached for future use and we have a big pointer mixup.

Now imagine your client when this guy comes close and it has to draw it. If this mess is passed to every PC that has to see this, multiplied with everybody else in vicinity being in the same mess, we may have a nice memory hole. If the client thinks it is fit to cache this, just in case the guy next to me decides to eat some bread, we may have a big problem.

Just a wild guess.

Every time I see that picture I get a serious case of the LOLs. But yeah, as you said, it could be a major memory hole if the client is caching all that stuff and then not releasing it for some reason.

Man, I can see it now though....
Zenimax: We have fixed the memory leak issue by allowing data to be released from the cache. The most noticeable affect from this change will be that all textures will now take 15 minutes to load.

CapuchinSeven · August 2014

I've been getting a ton of Cyrodiil crashes lately.

Obscure wrote: »

@ZOS break the game on your own time. You've got paying customers to please. With this track record you've created an expectation for low quality among your own fanbase. What do you think they're saying outside the fanbase? You've got limited time to make it right before the next generation of gaming shows up and crushes ESO on all fronts. You've got a console version to refine and it's going to be going head to head with Bungie's Destiny. With the fairly recent announcement that they're coming to PC and Steam by March 2015, you have a $500 million dollar comparative market competitor on your turf whose only negative PR is related to who is getting what content exclusives. Rock solid content by the way, as the recent open *** beta test has it projected to be THE game of late Q3 2014, and no doubt a must have title this holiday season. Meanwhile at Zenimax, you're struggling just to get things working, introducing more problems in every update, and the only time the PR is positive is when they say nothing at all.

Keep it up and you're going to retain only a niche market of dedicated players, and no one else is going to care ESO ever existed. Stop treating your live servers like a beta test platform for future builds, you're doing far more harm to the longevity if the IP than simply delaying patches until they are fully tested, scrutinized, and smoothed out. If you never take the time, you'll never have the time, and we all know time is money... yours is no doubt steadily running out.

This.

My expectation for ZOS's ability to produce decent software is set very very low.

Syzmicke · August 2014

They don't have time to look into this cause they are going through so many crash report's

daemonios · August 2014

SirenofEntropy wrote: »

motty2307 wrote: »

I'm currently running Windows 7 Home Premium SP1.

See, most of the people who I've seen claim to have no crashing are on either Windows XP or Windows 7. Which is another reason why it seems like it could be a Windows 8-specific problem.

Unless somebody can come along and say they're crashing a ton on Windows 7, that's starting to seem like it may be the culprit. $:\$

Actually, I'm running Windows 8.1 x64 and the game's at its most stable right now after patch 1.3. I've also changed from true full screen to windowed (full screen) as I explained in another post.

Intel Core i7 3537
8 GB
Windows 8.1 x64
GeForce GT 740m / 340.52 diver

tino.antoninieb17_ESO · August 2014

We have to accept that some software issues under certain circumstances surface for some users. Other users can stay completely intacted regarding that bug. Zos is obliged to deliver product within industry standards as far user have minimal configuration specified and published by Zos. Since a lot of people experience same thing since of recent patch for sure we can say that problem is on Zos side. I realy dont see why people try to act as samaritans joining this kind of discussions and actualy main reason they are here is braging about comp they have. Guys some people have problems and that is why they are adressing this issue to zos and u - if u dont have this problem find some other way to spend your time.

tinythinker · August 2014

I started getting poor FPS and world freezes crashes prior to Update 3 and they happen anywhere there are more than a few people fighting at the same time. I have to run the game now on minimum graphics and directly attached to the cable modem (no wifi) or the game starts to crash as soon as people start fighting, whether it's a group versus a boss or players versus players.

It seems like there is some underlying issue with how graphics are being processed that involves internet connection speed and the type of computer build one has. Some older computers seem to work better than some newer ones. A build or internet connection that worked fines for weeks or months suddenly has problems. Different patches and updates expose or worsen the problem for different players.

I cannot offer any detailed technical speculation as to why this is so, but the same kinds of problems -- poor FPS/slow animation, freezes where everyone else isn't moving and activating objects/abilities doesn't work (i.e. world freezes, which end up as crashes,) microstuttering of animation, etc -- keep showing up over and over. I never had them at early access/launch but they have been a perpetual feature since a patch after Update 2 and got much worse in the week or two prior to Update 3.

(Yes, router firmware and graphics card driver are up to date, I set up priority access for ESO on my router, I tried disabling the one add-on I sometimes use, etc)

DuelWieldingCheesyPoofs · August 2014

It must be something your end or you have a bad PC, upgrade your PC or repair/Reinstall game.

You are the only person experiencing these issues.

ESO is working as intended.

kelly.medleyb14_ESO · August 2014

Adding my 2 bits

i7 4790k OCed to 3.8GHz
R9 290X not OCed
8 gig 1866 DDR3
Win 8.1
All latest drivers.

Game crashes mostly in Cyrodiil but a few times out of cyrodiil, about once every hour or so.
Game crashes outside cyrodiil especially if I just left cyrodiil.
Computer blue screens if I am watching Netflix on other monitor during crash via google Chrome.

Hire some real software analysts please before your game goes to poo.

Gillysan · August 2014

OP: if you make a post about HW problems always provide some specifics about your issue. HW will always bring people out of the woodwork to attack your observations. Also, never make a post without first making a bug report and make sure you mention in your post that you have already done a bug report.

To the naysayers: partly the OP's fault for not providing some more specific details. However, you have completely jumped to conclusions and you look as much an ass as the OP you are questioning.

I'm reporting this post so that it's moved to the correct forum Customer Support. It was a mistake to put it in General Discussions in the first place. There are several threads with more info in customer support already.

KitLightning · August 2014

Gillysan wrote: »

I'm reporting this post...

Weird me though me had done that already... must have been another quite similar topic.

@kelly.medleyb14_ESO Do you recall the BSOD statements? Smells of either a mem or GPU issue, since g00gle causes this too.