Zenimax, this memory leak is getting ridiculous

dharbert

16 crashes in 2 days. It's getting worse every time I log in. Sometimes I can't even play for 20 minutes before it crashes. Fix it.

Haqikah

I've had zero crashes since early release. Do they occur primarily in Cyrodill? As I haven't been there yet, that could explain our different experience.

DemonNinja

I've been getting about 20 crashes in 4 hours every night in Cyrodiil. Its disgusting.

Kiljaz

Yup... if I do quit playing this game, this will be why. Great game when you can play it...

DenverRalphy

dharbert wrote: »

16 crashes in 2 days. It's getting worse every time I log in. Sometimes I can't even play for 20 minutes before it crashes. Fix it.

What symptoms are you experiencing to lead you to the conclusion that it's a memory leak? Frequently crashing can be caused by numerous issues. The point you made about the crashes coming more frequently each time you log in would more likely indicate a hardware heating problem.

NerfEverything

Here we go again with people who have no understanding of how computers work blaming a "memory leak" for their game crashes. I'm sick of this.

jrgray93

You could try putting caulk on the memory. It should prevent leaking if you let it dry before playing.

emeraldbay

I've been getting crashes in heavily populated PvE areas. I can only assume it's even worse in PvP. The crashes have only been going on since 1.3.x, so it must be the patch.

Csub

I started getting a lot of crashes like a month ago or a month and a half, then a few days ago i switched to my laptop's native resolution and since then, no more crash. Hopefully I did not jinx it

Orchish

DemonNinja wrote: »

I've been getting about 20 crashes in 4 hours every night in Cyrodiil. Its disgusting.

Yes it's mainly Cyrodiil.

Since 1.3.3 i have crashed over 10 times in Cyrodiil. More than the past 3 months combined.

Obscure

I counted 4 crashes in around 3 hours last night in Cyrodiil. The last one I took as a sign I should just give it up and go to bed.

@ZOS break the game on your own time. You've got paying customers to please. With this track record you've created an expectation for low quality among your own fanbase. What do you think they're saying outside the fanbase? You've got limited time to make it right before the next generation of gaming shows up and crushes ESO on all fronts. You've got a console version to refine and it's going to be going head to head with Bungie's Destiny. With the fairly recent announcement that they're coming to PC and Steam by March 2015, you have a $500 million dollar comparative market competitor on your turf whose only negative PR is related to who is getting what content exclusives. Rock solid content by the way, as the recent open *** beta test has it projected to be THE game of late Q3 2014, and no doubt a must have title this holiday season. Meanwhile at Zenimax, you're struggling just to get things working, introducing more problems in every update, and the only time the PR is positive is when they say nothing at all.

Keep it up and you're going to retain only a niche market of dedicated players, and no one else is going to care ESO ever existed. Stop treating your live servers like a beta test platform for future builds, you're doing far more harm to the longevity if the IP than simply delaying patches until they are fully tested, scrutinized, and smoothed out. If you never take the time, you'll never have the time, and we all know time is money... yours is no doubt steadily running out.

dharbert

It's a memory leak. Nothing is wrong with my computer. ESO has never crashed before on me, ever. Now, since this udpate, 16 crashes in 2 days. It's because of something they did, and they need to fix it.

I'm not the only one with this issue since the update.

Lynx7386

I've only had a couple crashes since early access, but I do have a major issue with framerate in this game. About 10-20 minutes after logging in my framerate will get gradually worse until the game becomes unplayable. It's worse in concentrated areas like crafting hubs, and also seems to get much worse every time I swap between characters.

To me, those symptoms sound like the game is not properly clearing video memory.

Rhoric

If it was a memory leak. Everyone would be having a problem not just some people.

jrgray93

Rhoric wrote: »

If it was a memory leak. Everyone would be having a problem not just some people.

Not necessarily true. Everyone is using different hardware setups with different drivers that may be reacting differently with the game code. Personal setups may be a part of the problem, but the game code is the catalyst.

kieso

Csub wrote: »

I started getting a lot of crashes like a month ago or a month and a half, then a few days ago i switched to my laptop's native resolution and since then, no more crash. Hopefully I did not jinx it

Ohhh you done messed up now!

Obscure

Rhoric wrote: »

If it was a memory leak. Everyone would be having a problem not just some people.

My Nvidia 770 GTX saw that and just about jumped through the internet cursing you out looking for a fight. I held him back though. He's very sensitive when someone's poorly optimized software is blamed on him and his buddy 4th Generation i5, 160G SSD, and the 16G of DDR3 RAM they hang out with.

starlizard70ub17_ESO

NerfEverything wrote: »

Here we go again with people who have no understanding of how computers work blaming a "memory leak" for their game crashes. I'm sick of this.

Except my Alienware Aurora with i7 930 processor, 16g Ram, and a nVidia 651i 2g video card, played this game fine with a few crashes from time to time before 1.3.3. But after the patch, I crash every 10 to 15 mins in game now. Plus I can play Bioshock Infinite, Thief, Far Cry 3 and a host of other highend, heavy graphic games at max settings with no problems. I guessing it was the patch that broke something in ESO, causing the memory leak and other problems.

DenverRalphy

dharbert wrote: »

It's a memory leak. Nothing is wrong with my computer. ESO has never crashed before on me, ever. Now, since this udpate, 16 crashes in 2 days. It's because of something they did, and they need to fix it.

I'm not the only one with this issue since the update.

And yet, you don't state any evidence beyond the point that you ARE crashing. You haven't shown anything to show that it's a memory leak.

DenverRalphy

starlizard70ub17_ESO wrote: »

NerfEverything wrote: »

Here we go again with people who have no understanding of how computers work blaming a "memory leak" for their game crashes. I'm sick of this.

Except my Alienware Aurora with i7 930 processor, 16g Ram, and a nVidia 651i 2g video card, played this game fine with a few crashes from time to time before 1.3.3. But after the patch, I crash every 10 to 15 mins in game now. Plus I can play Bioshock Infinite, Thief, Far Cry 3 and a host of other highend, heavy graphic games at max settings with no problems. I guessing it was the patch that broke something in ESO, causing the memory leak and other problems.

And yet many many gamers with lower specs are not suffering the same symptoms. Kindly show evidence that it's a memory leak causing the crashes. After all... Memory leaks are not the sole cause of crashes. There are literally thousands of other causes.

Elsonso

I suppose I should ask....

Did the nVidia people install 340.52 around the same time as the patch came out?

jrgray93

I usually assume if somebody knows enough to identify it as a memory leak instead of just a crash, that they probably, you know, know what it is.

Reiterpallasch

The game has been crashing for me every couple hours or so since the update. Sometimes I'm fighting something, sometimes I hit my mount button, other times I'm just moving items around in my bank. There doesn't seem to be any rhyme or reason to it happening, and seems to be completely random thus far.

I used to write what I was doing in the crash report, but now I just fill it with random ASCII pictures. They're usually wieners.

ferzalrwb17_ESO

DenverRalphy wrote: »

dharbert wrote: »

It's a memory leak. Nothing is wrong with my computer. ESO has never crashed before on me, ever. Now, since this udpate, 16 crashes in 2 days. It's because of something they did, and they need to fix it.

I'm not the only one with this issue since the update.

And yet, you don't state any evidence beyond the point that you ARE crashing. You haven't shown anything to show that it's a memory leak.

It doesn't really matter. I wouldn't go on about it. I'm having the CTDs. Nearly everyone is who plays long enough in Cyrodiil or happens to trigger something random. I highly doubt it's a memory leak (though I may check for that). The OP is probably just going on past experiences with the game and doesn't really have much technical knowledge.

The CTDs, though, are absolutely due to bug(s) in ESO's code. Nothing to with hardware overheating etc etc. Once again this is what we get when a company doesn't test it's own code.

Crumpy

This game is *** honestly and serioiusly

dharbert

8 more crashes since I posted this......

SirenofEntropy

My computer is above and beyond what is needed for this game. Now, I understand that even with awesome specs sometimes personal configurations can screw with a game. In this case, however, I KNOW it' s a memory leak. How do I know? Because I can open Process Monitor while playing this game and watch the RAM usage slowly increase (taking anywhere from a few hours to maybe 30 minutes) until it hits that magic 3.7 GB cap that is maximum that a 32-bit client can handle.

I wouldn't blame a memory leak if I wasn't seeing this insane increase in RAM usage in a short period. If the memory was holding stable I'd assume there was some other problem with my hardware. But there isn't a problem. My system RAM is not maxed out as I have 12GB installed in this machine, my temps are fine, my drivers are updated, etc etc etc.

Also, like many others commenting here, I NEVER had this problem before the last patch. Now I'm lucky if I can get 90 minutes of play time before CTD inevitably occurs.

daemonios

For what it's worth, the game seems more stable for me. I don't know if this is because of the update or because I reverted to running in windowed (full screen) to get over an issue where alt+tabbing to the desktop would crash the game in true full screen. I played a very long session in Cyrodiil yesterday (over 4 hours) and only crashed once.
[EDIT]Oh, and I no longer get Windows low memory warnings.

ferzalrwb17_ESO

SirenofEntropy wrote: »

My computer is above and beyond what is needed for this game. Now, I understand that even with awesome specs sometimes personal configurations can screw with a game. In this case, however, I KNOW it' s a memory leak. How do I know? Because I can open Process Monitor while playing this game and watch the RAM usage slowly increase (taking anywhere from a few hours to maybe 30 minutes) until it hits that magic 3.7 GB cap that is maximum that a 32-bit client can handle.

I wouldn't blame a memory leak if I wasn't seeing this insane increase in RAM usage in a short period. If the memory was holding stable I'd assume there was some other problem with my hardware. But there isn't a problem. My system RAM is not maxed out as I have 12GB installed in this machine, my temps are fine, my drivers are updated, etc etc etc.

Also, like many others commenting here, I NEVER had this problem before the last patch. Now I'm lucky if I can get 90 minutes of play time before CTD inevitably occurs.

A 32-bit process can address the full 4GB so I'm not sure you've observed very closely.

The 3.7GB "limit" you're thinking of applies to 32bit Operating systems that reserve some memory for Video processing and other things; not processes within 64bit OS's. Are you sure you watched the game die at this "magic" 3.7GB cap?

Kreetar

I've only heard of such frequent crashes occurring in Cyrodiil.

SirenofEntropy

ferzalrwb17_ESO wrote: »

The 3.7GB "limit" you're thinking of applies to 32bit Operating systems that reserve some memory for Video processing and other things; not processes within 64bit OS's. Are you sure you watched the game die at this "magic" 3.7GB cap?

I definitely don't have a 32-bit OS. All I know is that every time my game reaches around 3.6-3.7 gb of RAM usage, it crashes. And it's not for my system being out of memory seeing as there's still plenty of free system RAM to spare when it happens.

Even if there's some other reason for the crashing, should this game client REALLY be using over 3.5 gb of RAM in a relatively short playing session? No, especially not when it's using a 32-bit client.