Recently, there has been an increase in email phishing scams that are attempting to trick our players into revealing their account info. Below are a few tips to help keep your account details and personal info safe:
You should never log in with your account details for The Elder Scrolls Online
on any website other than https://account.elderscrollsonline.com
, which can also be reached at http://www.elderscrollsonline.com/
. If you’re ever unsure about a URL that you get in an email, we recommend you type it out manually in your browser to avoid hidden links. We will never send you to any other website to maintain your account.
Please note: We will also only contact you from the following e-mail addresses:
Please ensure that these e-mail addresses are listed as the sender's actual e-mail address and not just their e-mail name.
We will never ask for your ESO
password (or any other password) under any circumstances. If you receive an e-mail in which you notice any of these issues, please don’t click on any of the links or submit any information—report the email to us immediately via our Support Portal.
Jessica FolsomSenior Community Manager (English) - The Elder Scrolls OnlineFacebook