We are currently investigating issues some players are having on the megaservers. We will update as new information becomes available.
We are currently investigating issues some players are having with the ESO Store and Account System. We will update as new information becomes available.

Missing bank upgrades

romain.borboenb16_ESO
My bank upgrades vanished on Monday and i received my pre order bonuses again. Is it safe for me to use the bank again or should i wait? The patch is up but i don't know if it stabilized this issue for the future.

Thank you for the help
  • Srslyrly
    Srslyrly
    If you and many others took the time to read the forum discussions, you would find the solution to most (if not all) of your questions.

    I have provided it for you below:
    @dbennett707cub18_ESO - The fix for the missing bank slots, store items/gold, and skill points was not in this patch. Below is a quote from this thread, which mentions that it is still something we're actively working on a fix for.
    Missing Bank Slots, Stored Bank Items, and Skill Points – We're continuing to investigate the issue, and are working on a fix now. As soon as the fix is ready, we will push it out to the live megaservers. Please note: This may result in a second maintenance this week and when we do push the fix, it will not be retroactive. Know that we want to make this right for all impacted—we’re still exploring options to help those who have stored items/gold, and bank slots go missing.
    Edited by Srslyrly on April 15, 2014 9:28PM
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