Crashed

SpiritofESO · June 24

ZOS_Kevin wrote: »

HGWellsWH12 wrote: »

ZOS_Kevin wrote: »

Hi all, we are aware of crashing happening on PC NA. We are investigating the issue currently.

It’s not just PC @ZOS_Kevin - Xbox NA is experiencing the same crashes

Thank you for clarifying. We have shared this with the team as well.

PS NA as well.

arena25 · June 24

What I want to know is how I have had no crashes despite doing a few rounds of overland content, meanwhile my contact who is just doing trying to do his daily writs crashes thrice in the same timeframe...

Can't be our rigs or the zone I was in, as both of us were in Vulkhel Guard (which is crowded even on a bad day for ESO) and his rig far outpaces mine - and that's AFTER I upgraded to a proper computer tower.

Zyaedra · June 24

After crashing 5-6 times I rebooted and it seems fine now -- no more freezing even. Been online about 20min with zero issues now.

kyle.wilson · June 24

@ZOS_MattFiror get Microsoft involved.

SpiritofESO · June 24

valenwood_vegan · June 24

Seems better now for me too yeah. Also thank you Kevin for updating us.

Seravi · June 24

Crashing trying to change characters. Can't seem to log in now just getting kicked with a 308 Error. PC NA

BetweenMidgets · June 24

Back in April we were having the same issue, and ZoS never DID address it.

Maybe they will deem it worth their while to communicate with their community regarding the stability this time.

Celticmagick · June 24

Zyaedra wrote: »

After crashing 5-6 times I rebooted and it seems fine now -- no more freezing even. Been online about 20min with zero issues now.

I'm having the same experience. I logged off after being booted a couple of times, when I came back i didn't have a log queue and everything has been stable.

shadyjane62 · June 24

PCNA here just crashed here three minutes ago. Tried to log back in and got three different messages.

thiste · June 24

Very bad connection to the server, is what I could gather from this issue.

ZOS_Kevin · June 24

Hi All, just doing a final follow up. It looks like our team identified the issue and resolved it. We are not seeing crashes happening on our end and everything seems to be stable on NA megaservers.

We did see a few folks mention an error 308. That is unrelated to this incident of crashing and is related to being AFK. That error is intended if you timeout to being AFK.

Seravi · June 24

I had a 308 but was not inactive. I had logged out of one character and tried to log into another one and the game booted me with a 308. It continued to give me this error trying to log back into the game.

It seems stable now that I finally was able to get back in.

ArchangelIsraphel · June 24

I was getting 308 at character creation while actively using sliders, and also at the dye station while actively clicking through motifs and switching them around.

Also kept getting it after porting with a wayshrine.

I'm not seeing the error any more but 308 seems to be cropping up in places where it shouldn't.

(Also time outs for being AFK when you are not during character creation are happening way too often, even though we are actively clicking things, I hope this can be looked into because it's not fun to lose a character you were working on.)

ZOS_Kevin · June 24

Thanks for the feedback, @Seravi and @ArchangelIsraphel. We'll pass that on to the team to investigate regarding Error 308.

Jaavaa · June 24

ZOS_Kevin wrote: »

Hi all, we are aware of crashing happening on PC NA. We are investigating the issue currently.

It’s not just NA overall. EU Performance is crap af today on Xbox for example. Delays over 1-2 seconds and crashes.

FafiQ_xP · June 24

play on EU

shadyjane62 · June 25

I got three different errors, one of them was 308 that caught me in mid gallop across Cryo, definitely not afk.

Destai · June 25

ZOS_Kevin wrote: »

Hi All, just doing a final follow up. It looks like our team identified the issue and resolved it. We are not seeing crashes happening on our end and everything seems to be stable on NA megaservers.

We did see a few folks mention an error 308. That is unrelated to this incident of crashing and is related to being AFK. That error is intended if you timeout to being AFK.

What was the issue?

Rishikesa108 · June 25

ZOS_Kevin wrote: »

Just a follow up. We aware aware this is impacting all NA megaservers. We are investigating the issue across all platforms.

I'm playing on PC EU. This evening I crashed twice, and my husband once. We were doing quests, nothing very impactful. Just kicked with "an error has occurred"... The character stopped walking, it was frozen... and then crash.

irswat · June 25

so it begins...again

TonyH196 · June 25

starting to see some instability on some streams on Twitch when queuing for battlegrounds on PC EU

Tandor · June 25

Rishikesa108 wrote: »

ZOS_Kevin wrote: »

Just a follow up. We aware aware this is impacting all NA megaservers. We are investigating the issue across all platforms.

I'm playing on PC EU. This evening I crashed twice, and my husband once. We were doing quests, nothing very impactful. Just kicked with "an error has occurred"... The character stopped walking, it was frozen... and then crash.

I've had that happen probably on single occasions perhaps 3 or 4 times in the last week. I thought initially it was my modem but now I'm not so sure as the circumstances and error message were exactly as you describe. I'm on both PC servers but don't recall which server I was on each time.

barney2525 · June 25

I Dc'd in wailing prison

barney2525 · June 25

Celas_Dranacea wrote: »

Whoever was running for their life from me at 5% health, I will see you and your telvar stones some other time

maybe not.

you may have shown them the error of their ways and now they have dedicated themselves to PVE.

Seravi · June 25

@ZOS_Kevin Just got kicked trying to switch characters. This time a 334 error.

Both characters are in West Weald. PC NA

Tandor · June 25

Crashed a few minutes ago with the "error has occurred" message on PC EU, while opening a treasure chest in Khenarthi's Roost. Internet connection remained stable.

UPDATE: That was followed a few minutes later on PC NA with lost lobby connection, lag and - for the first time I can recall in 10 years - rubberbanding. The connection went zoning into Vulkhel Guard, the lag and rubberbanding were when harvesting in Khenarthi's Roost.

@ZOS_Kevin These issues have clearly not been resolved, and I suggest a fuller report from Matt or Rich would not go amiss at this stage.

Jaavaa · June 25

Don’t hate. You get new colors for your skill m8‘s.

Erorah · June 25

Continually getting the 303 Error now

This one started happening a few days ago, and was posted about then in the Bug section.

Jaimeh · June 26

shadyjane62 wrote: »

I got three different errors, one of them was 308 that caught me in mid gallop across Cryo, definitely not afk.

Same thing happened to me today, I was doing the main quest in the West Weald fighting some mobs, and suddenly things froze and I got booted with error 308, followed by error 108 and then 103 when I tried to re-log, and it still won't let me log in. This is on PC NA, and a while before it happened I read in zone chat some poeple had been kicked from the game as well. Also, the other day I got disconnected while changing zones, so the rezoning issues are also still happening @ZOS_Kevin.