ZOS, Massive Spike in Ping/LAG in Recent Days - What Gives?

thinkaboutit

Maybe they can use AI for something actually useful like scraping chat reports of 'lag and rubberbanding issues' so they can correlate monitoring data...

LadyGP

thinkaboutit wrote: »

Maybe they can use AI for something actually useful like scraping chat reports of 'lag and rubberbanding issues' so they can correlate monitoring data...

That would be an interesting stat in all seriousness. I'd love to see a comparison of "lag" related chats against active users and avg msgs sent per user 24 hours.

LadyGP

Sigh.


@ZOS_Kevin

Xandreia_

pvp is unplayable rn, freezing every 30ish seconds for 5 seconds at a time! unacceptable!

LadyGP

Xandreia_ wrote: »

pvp is unplayable rn, freezing every 30ish seconds for 5 seconds at a time! unacceptable!

Yep. I have like 5 clips from just the last 10 minutes. It's a joke.

Valkyn_Val

Its been freezing alot in trials too, its ridiculous, I just love how every patch breaks this game more and more, its always fix 1 thing and break 10 things with each patch

SaintJohnHM

The repeated groupwide lag spikes, disconnects, crashes, are overwhelming our trials for weeks and making it so we have to cancel them. Unfun.

Please fix this issue, it should not be ok to take our ESO+ money when the game is this broken for so long.

@ZOS_GinaBruno @ZOS_Icy

LadyGP

This is what it's been like for months. It used to happen once an hour but now its down to every 5 minutes. This happens anywhere, PvE, my house, doing writs, trials, PvP... doesnt matter.

How is this acceptable for a company of this size? How has there been nothing official put out about this? The amount of people in zone chat asking if anyone else is lagging is ridiculous. @ZOS_Kevin @ZOS_BrianWheeler working as intended?

LadyGP

Another one.....

blktauna

Pretty much that. I had to come out of Blackreach NA because hitting buttons did nothing.

Stridig

Same thing is happening just running random normals. At this point they should just shut the game down for a while and get everything fixed.

ESO_player123

The 999+ spikes are back for me too today and, as usual, I was nowhere near PvP areas. And I again got disconnected mid ToT match and cannot log in back again. How fun!

MasterSpatula

Last couple of days have been absolutely dreadful.

Come on, ZOS, take some of the money you're saving by charging the same amount for ESO+ but providing us a third as much content and spend it on the servers.

SaintJohnHM

When should we start scheduling trials again, @ZOS_GinaBruno?

It's difficult to keep our teams motivated if all our efforts are undone by lag spikes and half the team getting disconnected.

Bammlschwamml

I wonder if they:
1) are not allowed to talk about this
2) do not want to talk about this
3) or have no idea what's going on?

All 3 choices would be a shame (and another good reason to move on to other games and companies), but i wouldn't be surprised if it's all 3 at the same time.

A little more communication would be awesome. In general, not just this thread.

Are we still customers, or are we already just resources for the AI overlord that is loved by everyone, especially me, i love you so much, i hope you don't make a battery out of me just because i whispered a naughty word to one of my friends in game...

LadyGP

LadyGP wrote: »

This is what it's been like for months. It used to happen once an hour but now its down to every 5 minutes. This happens anywhere, PvE, my house, doing writs, trials, PvP... doesnt matter.

How is this acceptable for a company of this size? How has there been nothing official put out about this? The amount of people in zone chat asking if anyone else is lagging is ridiculous. @ZOS_Kevin @ZOS_BrianWheeler working as intended?

For those in this thread having issues - does your experience line up with this gif?

When I'm in PvE it's much harder to tell (I ended up putting my ping dead center so I can see it more). I notice it most in PvE when trying to interact with things. Obviously trials and dungeons are a different story - its much easier to tell when it's happening.

Idinuse

LadyGP wrote: »

This is what it's been like for months. It used to happen once an hour but now its down to every 5 minutes. This happens anywhere, PvE, my house, doing writs, trials, PvP... doesnt matter.

How is this acceptable for a company of this size? How has there been nothing official put out about this? The amount of people in zone chat asking if anyone else is lagging is ridiculous. @ZOS_Kevin @ZOS_BrianWheeler working as intended?

I would now argue that they, at present, are not delivering an acceptably functioning product and service to customers.

goboltz

LadyGP wrote: »

LadyGP wrote: »

This is what it's been like for months. It used to happen once an hour but now its down to every 5 minutes. This happens anywhere, PvE, my house, doing writs, trials, PvP... doesnt matter.

How is this acceptable for a company of this size? How has there been nothing official put out about this? The amount of people in zone chat asking if anyone else is lagging is ridiculous. @ZOS_Kevin @ZOS_BrianWheeler working as intended?

For those in this thread having issues - does your experience line up with this gif?

When I'm in PvE it's much harder to tell (I ended up putting my ping dead center so I can see it more). I notice it most in PvE when trying to interact with things. Obviously trials and dungeons are a different story - its much easier to tell when it's happening.

YES ! in IA Too ! Also it's the Servers 100%, something in the Code or the Threading\multithreading of the APP ! It's also on BOTH PC & Console ! It's Server side because when this happens, nothing else is effected ! Discord, psn-chat, other games, any other internet based thing. It's Just the ESO server or Gateway that stops processing the server side stuff.
I'm hoping the Maint. Today for Console Mega servers will fix some of it, but think more needs to be rolled-back.
This seems to have started about U42, then U43 made it "Way Worse' & I'm sure U44 will be the Nail in the Coffin !

haleysarahw

The server lag has quite literally been so detrimental to PvE progs that I hunted down my forum account info to post about it. Last night around 5:30 pm central time we had a 5 person DC on twins. That's not hardware, that's servers. We've lost now 3 full vit Xoryn pulls to DCs (I have VoDs) and during the OMC event in July, my entire group was booted from the server at once and we lost our instance and were forced to reset our competition progress (I also have a video of this).

As a raid lead, I'm asking people to give up hours of their free time every week to come to prog and it feels horrible to do so in light of server conditions. Hoping for communication soon.

Xandreia_

LadyGP wrote: »

LadyGP wrote: »

This is what it's been like for months. It used to happen once an hour but now its down to every 5 minutes. This happens anywhere, PvE, my house, doing writs, trials, PvP... doesnt matter.

How is this acceptable for a company of this size? How has there been nothing official put out about this? The amount of people in zone chat asking if anyone else is lagging is ridiculous. @ZOS_Kevin @ZOS_BrianWheeler working as intended?

For those in this thread having issues - does your experience line up with this gif?

When I'm in PvE it's much harder to tell (I ended up putting my ping dead center so I can see it more). I notice it most in PvE when trying to interact with things. Obviously trials and dungeons are a different story - its much easier to tell when it's happening.

Yep it's exactly like this

KaironBlackbard

LadyGP wrote: »

LadyGP wrote: »

This is what it's been like for months. It used to happen once an hour but now its down to every 5 minutes. This happens anywhere, PvE, my house, doing writs, trials, PvP... doesnt matter.

How is this acceptable for a company of this size? How has there been nothing official put out about this? The amount of people in zone chat asking if anyone else is lagging is ridiculous. @ZOS_Kevin @ZOS_BrianWheeler working as intended?

For those in this thread having issues - does your experience line up with this gif?

When I'm in PvE it's much harder to tell (I ended up putting my ping dead center so I can see it more). I notice it most in PvE when trying to interact with things. Obviously trials and dungeons are a different story - its much easier to tell when it's happening.

I'm from Northwest Florida, and it seems the issues have died down. I can do dungeons again without issue. Matter of fact, my level 20 Psijic Sorcerer soloed the Lich boss in Crypt of hearts, after half the group left after finishing the final boss because everyone skipped it. One guy afkd in final boss room so I was able to go fight the lich by myself. I was so happy my lowest level guy could actually solo a boss. Then again, most of his attacks were ground AoE that kept getting neutralized by my healing Negate Magic, perhaps that just made him a high health basic enemy? Eh, it was still fun to do though.

I haven't really tried archive though.

I do occasionally get high ping, but I attribute that to my sector's overloaded D-slam. Seriously, that thing is running over triple capacity. Thanks Centurylink.
I've had that for many years, almost a decade.

I routinely lose 20-25% of my packets to the D-slam. Causes mayhem on everything I'm doing. Including websites.

KaironBlackbard

I think they are working on it, just silently. One sector at a time. NW Florida seems to be fixed. Not many people are talking about lag, if any. At least I'm not perpetually lagging as I was a week ago.

Xandreia_

haleysarahw wrote: »

The server lag has quite literally been so detrimental to PvE progs that I hunted down my forum account info to post about it. Last night around 5:30 pm central time we had a 5 person DC on twins. That's not hardware, that's servers. We've lost now 3 full vit Xoryn pulls to DCs (I have VoDs) and during the OMC event in July, my entire group was booted from the server at once and we lost our instance and were forced to reset our competition progress (I also have a video of this).

As a raid lead, I'm asking people to give up hours of their free time every week to come to prog and it feels horrible to do so in light of server conditions. Hoping for communication soon.

I'm in multiple progs a week and we have lost a potential pb to the lag, we have been working hard towards a goal that is constantly ripped away from us to no fault of our own and zos not talking about it is driving me insane! The communication is abysmal

Xandreia_

KaironBlackbard wrote: »

Not many people are talking about lag, if any.

the entire zone chat in pvp was talking about it last night and again in craglorn, a few of the people in my cores that are in others also talking about it. if you do more than housing/questing you are talking about the lag lol

Blackyack

Trial environment is unplayable. Tanks falling over, DDs getting KOed, its very difficult to put in any solid work in endgame. Even when the lag spike isn't catastrophic, it throws off all your timings.

As if the ESO endgame community hasn't taken enough hits the last couple years.

Please invest the proper resources asap and fix this game we all subscribe to.

praxis

Trying to run dungeons for the undaunted event and nearly every run, someone gets booted offline before the end of the dungeon. Fun!

KaironBlackbard

MAINTENANCE DAY
Xbox Servers are down for maintenance.
Perhaps they are fixing some of the issues?

LadyGP

@ZOS_Kevin lots of good info on this page. Might want to take a look.

Aurielle

Just had a 999+ ping spike while fishing in Blackwood for perfect roe. FISHING. I lost the fish I was in the process of reeling in during the ping spike.

Jaraal

LadyGP wrote: »

For those in this thread having issues - does your experience line up with this gif?

Yep, that's exactly what happens.... or at least a variation of the numerous manifestations of in-game lag.

Sometimes I get the displayed rubberbanding, and other times there's no "bounce back," and the screen goes gray, the cursor turns into the spinning Windows "thinking" icon, and then one of many various error messages are displayed. "An unexpected error occurred, please contact customer service," or "Booted from server," or " "You have been dropped from the server because you hit the message rate limit. Please avoid excessive messaging (ie spamming)!" when I'm not even using any keys besides 1-5, R, and WASD.