ZOS, Massive Spike in Ping/LAG in Recent Days - What Gives?

LadyGP · September 14

Wolfshade wrote: »

LadyGP wrote: »

Someone in zone said this fixed their spike issue so putting it here. It didn't help me but maybe it will fix some of yalls issue. Good luck.

"Reset IP and clear DNS cache
1. Click "Search" in Windows bar and type "cmd".
2. Right click and select "Run as administrator" and "Yes".
3. Type the following commands:

Type netsh winsock reset and select Enter.
Type netsh int ip reset and select Enter.
Type ipconfig /release and select Enter.
Type ipconfig /renew and select Enter.
Type ipconfig /flushdns and select Enter.

Restart your computer. "

THX! Problem solved!

Let me say, it really helped me to run out of major problems. After Zonechange, problems back but not as heavy as before and after a short time lagspikes gone again. Dungeons are still unplayable same *** like all last weeks!

Ugh. Sorry, yeah didn't expect it to fix the issues but was worth a shot.

Zone chat was complaining about lag spikes and disconnects in dungeons today while I was on. It's mind blowing that even in an instanced dungeon people are having issues. I guess I should have expected it considering I have issues sitting AFK in my house but... still.

How did we get here..... This game has fallen downhill substantially the last few years - and the massive push for crown crates and buying things (companions) is a really... really.. bad PR move given the performance issues.

brylars · September 14

It has been suggested in another post by other players that the ping spikes are the AI doing its thing moderating. I don't know enough tech to know if that is even possible let alone true.

LadyGP · September 14

brylars wrote: »

It has been suggested in another post by other players that the ping spikes are the AI doing its thing moderating. I don't know enough tech to know if that is even possible let alone true.

Things got better when akamai left the routing table. Then it came back and things got worse. The last month or so things have gotten MUCH MUCH worse. I think there are multiple things happening here thats contributing to the overall just terrible performance.

Wolfshade · September 14

LadyGP wrote: »

akamai

!?

Spare me the details pls

thinkaboutit · September 15

akamai is trash.

thinkaboutit · September 15

Sunday is coming up we'll see how the lag is tomorrow night during primetime. How hilarious would it be if they were doing backup jobs during primetime EST

Ren_TheRedFox · September 15

Talking about 8 vs 8 in battleground when their servers can't even handle 12 people ... seriously what's wrong with the game lately ... it's just a daily lag fest at this point ... just got disconnected from the game during a bg as usual and can't log in because of the "internal error" .... def looking forward to the lovely update 44 ... probably gonna spend 75% of the time trying to log back in

reazea · September 15

thinkaboutit wrote: »

akamai is trash.

Maybe they should have went with the name lapuwale instead?

They thought they were being clever with their business name, but it falls pretty flat when you experience how their service impacts it's users.

LadyGP · September 15

Ren_TheRedFox wrote: »

Talking about 8 vs 8 in battleground when their servers can't even handle 12 people ... seriously what's wrong with the game lately ... it's just a daily lag fest at this point ... just got disconnected from the game during a bg as usual and can't log in because of the "internal error" .... def looking forward to the lovely update 44 ... probably gonna spend 75% of the time trying to log back in

I'd argue they cant handle 1 person in an instance. I, and many others, get ping spikes just sitting afk in a house.

Ren_TheRedFox · September 15

@LadyGP same over here ... 600 ping in my house while I'm afking ...

LadyGP · September 16

Will today be the day we finally get an update from someone at ZoS? @ZOS_Kevin

Tes96 · September 16

Before update 43 my ping was always in the 120-130s. Every since update 43 I've been getting ping 1000+ every day throughout the day, even while doing things like mount upgrade, writs, farming skyshards. It happens a lot more frequently in dungeons and especially trials.
My wifi internet connection is fine. I'm able to play lots of youtube videos at the same time in 1080p HD without any lag. And my log in/out times are relatively short too for the game. So it's not my internet. It's something with the game servers.
And they're already talking about Update 44 yet they haven't even fixed the problems caused by u43.

LadyGP · September 16

Tes96 wrote: »

Before update 43 my ping was always in the 120-130s. Every since update 43 I've been getting ping 1000+ every day throughout the day, even while doing things like mount upgrade, writs, farming skyshards. It happens a lot more frequently in dungeons and especially trials.
My wifi internet connection is fine. I'm able to play lots of youtube videos at the same time in 1080p HD without any lag. And my log in/out times are relatively short too for the game. So it's not my internet. It's something with the game servers.
And they're already talking about Update 44 yet they haven't even fixed the problems caused by u43.

Agreed - I've literally tried multiple machines (AMD/Intel and different GPUS - currently on 4090). With that I've tried 3 different ISPs (Starlink High Performance which has better up times than my fiber, Fiber, and fiber 4 counties over prior to moving). I'm 100% positive this is NOT an us issue this is a ZoS issue.

When can we get an update!!!!!? @ZOS_Kevin

Arunei · September 16

Remember everyone, ZOS is always looking to improve their communication with us. It's like their yearly promise!

I wonder when they'll ACTUALLY start doing what they constantly lie about.

ZOS_Kevin · September 16

We are working on getting an update from the team. Hoping to have something this week. No change from my last update as of right now, so nothing new to report at the moment.

Also, please do not derail other threads looking for updates. We understand this is frustrating, but all that does is make it disruptive for other people.

SaffronCitrusflower · September 16

I disconnected six times today already. Mostly back to back.

Something is very not right with the servers.

thinkaboutit · September 16

ZOS_Kevin wrote: »

We are working on getting an update from the team. Hoping to have something this week. No change from my last update as of right now, so nothing new to report at the moment.

Also, please do not derail other threads looking for updates. We understand this is frustrating, but all that does is make it disruptive for other people.

How about a timeline of when we should expect this 'update' that has been pending for THREE MONTHS

Destai · September 16

ZOS_Kevin wrote: »

We are working on getting an update from the team. Hoping to have something this week. No change from my last update as of right now, so nothing new to report at the moment.

Also, please do not derail other threads looking for updates. We understand this is frustrating, but all that does is make it disruptive for other people.

I feel like you'd have way less derailing and pestering if you just kept the thread updated more regularly than once a month or more. That's not an unreasonable expectation. Seems like that would be more constructive than getting frustrated with your customers.

Here's a recommended format, which hopefully warrants a response:

What's the scope of the issue, how many people are impacted (roughly)?
What is the priority of the issue for the teams involved?
What testing has been done so far?
When will the team view the videos and information provided?
Is there a timeline yet for a fix?

LadyGP · September 16

ZOS_Kevin wrote: »

We are working on getting an update from the team. Hoping to have something this week. No change from my last update as of right now, so nothing new to report at the moment.

Also, please do not derail other threads looking for updates. We understand this is frustrating, but all that does is make it disruptive for other people.

Where does this rank priority wise with "the team"?

dk_dunkirk · September 16

Just wanted to give a shoutout to the people coming to this FORTY-SIX-PAGE THREAD about the networking being borked to say, "Works for me!" I guess those of us experiencing problems must just be "holding it wrong."

LadyGP · September 16

dk_dunkirk wrote: »

Just wanted to give a shoutout to the people coming to this FORTY-SIX-PAGE THREAD about the networking being borked to say, "Works for me!" I guess those of us experiencing problems must just be "holding it wrong."

Glad to hear people aren't having issues... just wish the majority of us here in this thread we one of them.

offbymyself · September 16

ZOS_Kevin wrote: »

We are working on getting an update from the team. Hoping to have something this week. No change from my last update as of right now, so nothing new to report at the moment.

Also, please do not derail other threads looking for updates. We understand this is frustrating, but all that does is make it disruptive for other people.

It's also disruptive to have the same people DC 10 times a night in a 2 hour prog group. I can't seem to stay connected in vSE but have no DCs in literally any other trial. Our MM group is suffering as I'm a healer and the raid lead. When will you fix the disruptions on your end because I can guarantee that that's when the 'disruptions' from the community would end?

Aurielle · September 16

"Frustrating" is putting it lightly.

Here's someone experiencing latency issues just talking to NPCs at 3pm EST on a Monday:

TKo_ROUSE · September 16

ZOS_Kevin wrote: »

We are working on getting an update from the team. Hoping to have something this week. No change from my last update as of right now, so nothing new to report at the moment.

Also, please do not derail other threads looking for updates. We understand this is frustrating, but all that does is make it disruptive for other people.

So last week most of my progs went pretty well, maybe 1 or 2 disconnects. It was serviceable not super disruptive and my core made great progression. Last night was absolutely awful we ended up canceling half way because we couldn't go more than 2 minutes without some one disconnecting.

The big difference being the event started. We had the same issues last event (midyear mayhem). I ended up cancelling core for a whole week just because we had so many disconnects.

The correlation seems simple enough that the more people that are playing the more disconnects we see. Obviously by no means do I mean the solution to the problem is simple (i am sure its very complex). However it may be an unpopular opinion but it may be a good time to suspend events to help minimize the issues we are seeing until a permanent fix is in place.

Wildberryjack · September 16

I was lagging so bad yesterday I couldn't hardly do the crafting dailies. I wasn't lagging with anything else, videos, net surfing, playing WoW, only with ESO.

Destai · September 16

Wildberryjack wrote: »

I was lagging so bad yesterday I couldn't hardly do the crafting dailies. I wasn't lagging with anything else, videos, net surfing, playing WoW, only with ESO.

I'm lagging the worst in dungeons and IA. Full 1 or 2 second delays on skills firing. Any other game I play, smooth as butter.

CrashTest · September 16

Bad lag on PCNA after today's patcher update. Just trying to do crafting writs and use my personal bank, guild banks, and guild traders.

LadyGP · September 16

TKo_ROUSE wrote: »

ZOS_Kevin wrote: »

We are working on getting an update from the team. Hoping to have something this week. No change from my last update as of right now, so nothing new to report at the moment.

Also, please do not derail other threads looking for updates. We understand this is frustrating, but all that does is make it disruptive for other people.

So last week most of my progs went pretty well, maybe 1 or 2 disconnects. It was serviceable not super disruptive and my core made great progression. Last night was absolutely awful we ended up canceling half way because we couldn't go more than 2 minutes without some one disconnecting.

The big difference being the event started. We had the same issues last event (midyear mayhem). I ended up cancelling core for a whole week just because we had so many disconnects.

The correlation seems simple enough that the more people that are playing the more disconnects we see. Obviously by no means do I mean the solution to the problem is simple (i am sure its very complex). However it may be an unpopular opinion but it may be a good time to suspend events to help minimize the issues we are seeing until a permanent fix is in place.

This thread was started before an event.... and many posts were made while events were not going on.

Yes, events amplify the problem.. but there is a massive underlying problem.

KaironBlackbard · September 17

TKo_ROUSE wrote: »

ZOS_Kevin wrote: »

We are working on getting an update from the team. Hoping to have something this week. No change from my last update as of right now, so nothing new to report at the moment.

Also, please do not derail other threads looking for updates. We understand this is frustrating, but all that does is make it disruptive for other people.

So last week most of my progs went pretty well, maybe 1 or 2 disconnects. It was serviceable not super disruptive and my core made great progression. Last night was absolutely awful we ended up canceling half way because we couldn't go more than 2 minutes without some one disconnecting.

The big difference being the event started. We had the same issues last event (midyear mayhem). I ended up cancelling core for a whole week just because we had so many disconnects.

The correlation seems simple enough that the more people that are playing the more disconnects we see. Obviously by no means do I mean the solution to the problem is simple (i am sure its very complex). However it may be an unpopular opinion but it may be a good time to suspend events to help minimize the issues we are seeing until a permanent fix is in place.

Sounds like a good idea to me.

KaironBlackbard · September 17

LadyGP wrote: »

TKo_ROUSE wrote: »

ZOS_Kevin wrote: »

We are working on getting an update from the team. Hoping to have something this week. No change from my last update as of right now, so nothing new to report at the moment.

Also, please do not derail other threads looking for updates. We understand this is frustrating, but all that does is make it disruptive for other people.

So last week most of my progs went pretty well, maybe 1 or 2 disconnects. It was serviceable not super disruptive and my core made great progression. Last night was absolutely awful we ended up canceling half way because we couldn't go more than 2 minutes without some one disconnecting.

The big difference being the event started. We had the same issues last event (midyear mayhem). I ended up cancelling core for a whole week just because we had so many disconnects.

The correlation seems simple enough that the more people that are playing the more disconnects we see. Obviously by no means do I mean the solution to the problem is simple (i am sure its very complex). However it may be an unpopular opinion but it may be a good time to suspend events to help minimize the issues we are seeing until a permanent fix is in place.

This thread was started before an event.... and many posts were made while events were not going on.

Yes, events amplify the problem.. but there is a massive underlying problem.

true