ZOS, Massive Spike in Ping/LAG in Recent Days - What Gives?

Photosniper89 · July 11

twev wrote: »

Jaraal wrote: »

n333rs wrote: »

while running two clients on the same pc in the same zone one account has insane ping and the other does not. how does zenimax manage this? @ZOS_Kevin

Sounds like a sharding issue. When one instance fills, another is spun up. Players can be in the same zone, but not be able to see each other. Somehow separate instances are having differing levels of performance. But that could explain why some people have no issues, while others do.

Interesting.

An issue I see with regularity when I have 2 accounts on-line, the toons will be grouped, similar ping numbers, see each other, and be standing side-by-side after a kill:
Toon #1 will be standing over the NPC ready/able to loot it.
Toon #2 will see the same NPC 20 feet away, and when toon #2 stands over the NPC that it see's (same NPC) - it can't loot it because the server gives me the msg that it's unavailable/out-of-range (yeah, I forget the exact msg phrase, but thats the idea.). But toon #2 has no NPC to loot at the foot of toon #1

Similarly, both toons can be standing at the same wayshrine (for example) and toon #1 sees toon #2 standing 20 feet from the wayshrine, while both can access the same wayshrine at the same time.
It doesn't seem to be a lag issue in these examples, because the location of the 2 toons with respect to each other never 'catches up' to synchronize their locations.

It has always been a puzzlement.

Sounds like ZOS needs to reach out to AoC team and pick their brain on their server meshing.

Photosniper89 · July 11

Disappointing @ZOS_GinaBruno has been tagged in this thread like 50+ times and not a single WORD from anyone on the coms team. Not surprised.. just disappointed.

fizzylu · July 12

@Photosniper89
I don't even get disappointed anymore.... it's just on-brand at this point, haha.

blktauna · July 12

Well this last week is the new annoyance. As soon as I set foot in cyrodil, 20 frames at best. Its a slide show. Maddening.
Now its in West Weald as well. I'm doing the shard things and it've been kicked 5 times tonight. Everything just grinds down to a halt. I can't believe I'm paying for this

Charlesce · July 12

It could be your ISP. My ping is perfect all times

blktauna · July 12

Charlesce wrote: »

It could be your ISP. My ping is perfect all times

doubtful. Problem only exists on ESO, these issuesconly began with this last update.

Sluggy · July 12

I don't even know what happened just now lol. I was in a practically empty Cyrodiil with a single person to fight when my skills all suddenly developed a two-to-four second cast time and it just stayed that way for maybe ten minutes. It started doing that thing where it plays the sounds you hear when you're out of resources but it was spamming it like ten times a second non-stop.

Then out of nowhere a loadscreen and *poof* I'm magically back at home base. Didn't die. Didn't transit. Literally just reappeared at homebase like nothing ever happened.

This would be a funny story to tell if I didn't expect the game just be this forever from here on out...

Lex7xeL · July 12

PC EU primetime. Since last update my ping doubled, it was 100 now 200 with 3-5 spikes per minute up to 600 in the open. In Cyrodiil Ravenwatch +999. In dungeons i have input delay up to 5 seconds without spikes in ping. I've tested my internet connection different ways, including 4 other online games and only ESO has issue.

manukartofanu · July 12

Charlesce wrote: »

It could be your ISP. My ping is perfect all times

Even when thousands of players worldwide are having issues, there will always be someone who says, "It works on my computer."

Lalothen · July 12

I've been getting constant connection problems for the past couple of hours on PC: EU.
Lobby connection lost regularly.
Error 334 popping up regularly.
Connection dropping in the middle of combat.

It doesn't matter if my add-ons are on or off, the problem is the same.

It is NOT my internect connection, because I just spent 30 mins logged into the PTS - with all of my add-ons on - with absolutely no issues whatsoever. Zone changes were fine. Combat was fine. No disconnects. No lobby connection lost.

method__01 · July 12

booted from server multiple times now PC EU

this was the 5th or 6th time game kicked me out today but server lags constantly

VinnyGambini · July 12

manukartofanu wrote: »

The game is out of TOP100 in Steam. People are playing in Skyrim. Good job on killing the game.

Fully agree

Photosniper89 · July 12

Sluggy wrote: »

I don't even know what happened just now lol. I was in a practically empty Cyrodiil with a single person to fight when my skills all suddenly developed a two-to-four second cast time and it just stayed that way for maybe ten minutes. It started doing that thing where it plays the sounds you hear when you're out of resources but it was spamming it like ten times a second non-stop.

Then out of nowhere a loadscreen and *poof* I'm magically back at home base. Didn't die. Didn't transit. Literally just reappeared at homebase like nothing ever happened.

This would be a funny story to tell if I didn't expect the game just be this forever from here on out...

So this happened to me as well yesterday. I was just walking around behind the gate (wasn't prime time) and I got hit with a loading screen and then ported out to crag.

Where is @ZOS_GinaBruno @ZOS_Kevin?

Honestly at this point I think the gaming community needs to take this above ZOS head and start pining Microsoft leadership that ZOS reports to because this is just embarrassing.

M33tr3 · July 12

@ZOS_MattFiror

Care to comment on your teams failures and plans to remedy this on-going issue?

Photosniper89 · July 12

M33tr3 wrote: »

@ZOS_MattFiror

Care to comment on your teams failures and plans to remedy this on-going issue?

The thing is its not even just PvP anymore. It's been PvP for about 5 years but its now rolling into PvE. It's funny to think if they had just worked on solving this back then it wouldn't be hitting PvE like it is now. I know of at least 10 player who have been subs for over 5 years who are no longer because of their lack of action over the last year or so.

M33tr3 · July 12

Photosniper89 wrote: »

M33tr3 wrote: »

@ZOS_MattFiror

Care to comment on your teams failures and plans to remedy this on-going issue?

The thing is its not even just PvP anymore. It's been PvP for about 5 years but its now rolling into PvE. It's funny to think if they had just worked on solving this back then it wouldn't be hitting PvE like it is now. I know of at least 10 player who have been subs for over 5 years who are no longer because of their lack of action over the last year or so.

Funny, 5 years ago when everyone said "its only in pvp" my reply was "what happens once it spills over to pve" and I'm sad that I was right.

Photosniper89 · July 12

M33tr3 wrote: »

Photosniper89 wrote: »

M33tr3 wrote: »

@ZOS_MattFiror

Care to comment on your teams failures and plans to remedy this on-going issue?

The thing is its not even just PvP anymore. It's been PvP for about 5 years but its now rolling into PvE. It's funny to think if they had just worked on solving this back then it wouldn't be hitting PvE like it is now. I know of at least 10 player who have been subs for over 5 years who are no longer because of their lack of action over the last year or so.

Funny, 5 years ago when everyone said "its only in pvp" my reply was "what happens once it spills over to pve" and I'm sad that I was right.

Yup.

Sluggy · July 13

M33tr3 wrote: »

Photosniper89 wrote: »

M33tr3 wrote: »

@ZOS_MattFiror

Care to comment on your teams failures and plans to remedy this on-going issue?

The thing is its not even just PvP anymore. It's been PvP for about 5 years but its now rolling into PvE. It's funny to think if they had just worked on solving this back then it wouldn't be hitting PvE like it is now. I know of at least 10 player who have been subs for over 5 years who are no longer because of their lack of action over the last year or so.

Funny, 5 years ago when everyone said "its only in pvp" my reply was "what happens once it spills over to pve" and I'm sad that I was right.

You weren't the only one. But apparently there weren't enough of us.

fizzylu · July 13

Sluggy wrote: »

You weren't the only one. But apparently there weren't enough of us.

Call me crazy, but Zenimax seems to ignore feedback no matter how many people are giving it and I'd say that there's nothing we can do to get them to care for this game the way they should be if they clearly don't want to.... and I'm waiting for more people to admit that maybe Zenimax doesn't even know how nor has the resources to fix the problems this game has because I seriously cannot be one of only a handful that think that.

Photosniper89 · July 13

fizzylu wrote: »

Sluggy wrote: »

You weren't the only one. But apparently there weren't enough of us.

Call me crazy, but Zenimax seems to ignore feedback no matter how many people are giving it and I'd say that there's nothing we can do to get them to care for this game the way they should be if they clearly don't want to.... and I'm waiting for more people to admit that maybe Zenimax doesn't even know how nor has the resources to fix the problems this game has because I seriously cannot be one of only a handful that think that.

I think they care - as a software dev myself I can't imagine any dev working for a company and not caring about the code they put out - they do care 100%.

BUT you other points I think are valid. In my opinion (and this is pure speculation) one of two things happened.

1) They know how to fix it and had to put a long term plan together to brief leadership - which leadership would more than likely say no because it's not financially smart (I could think of 100 counter arguments to how it is financially smart but knowing leadership who is segmented so many layers away from the devs they don't grasp just how big the problem is)

2) They don't have any idea how to fix it and are just trying to work on anything that is outside of scope of the lag (i.e anything new that was introduced that they can fix to get it back to that laggy baseline we have come to expect for 5 years now i.e not bothering PvE like it is now).

Just_Attivi · July 13

Photosniper89 wrote: »

M33tr3 wrote: »

@ZOS_MattFiror

Care to comment on your teams failures and plans to remedy this on-going issue?

The thing is its not even just PvP anymore. It's been PvP for about 5 years but its now rolling into PvE. It's funny to think if they had just worked on solving this back then it wouldn't be hitting PvE like it is now. I know of at least 10 player who have been subs for over 5 years who are no longer because of their lack of action over the last year or so.

*raises hand*

fizzylu · July 14

@Photosniper89
Just to clarify; I didn't say they didn't care at all, I said they didn't care the way the way they should. Their priorities always seem to be in a weird place and definitely not in-line with the players, and add that on top of miniscule updates.... be it QoL, new content, etc.... they constantly fall behind compared to what many other triple A MMOs have being put into them.

Enigmatic · July 14

Australian player here on PC NA. My ping is usually around 200 but the last couple of days has been red and 310+

Was just playing ToT and got kicked from the game and now cannot login again

Pelanora · July 14

Photosniper89 wrote: »

Pelanora wrote: »

philsp@Microsoft.com (Phil Spencer, Executive President of Gaming)

Good info. I doubt will even read it so going to look for a few key people a few layers down from him and closer to the zeni/MS connection point.

There's reddit threads on it, pretty old, but apparently he reads them and answers.... if people are polite.

Cronopoly · July 14

Still ongoing, 3 second lag in game, try to port then Disconnect, and cannot reattach to login server until a full minute later.

Azrael_1976 · July 14

PC/EU:
had the same probs yesterday evening in several dungeons... swoard&board taunt won´t hit, until I move right into the middle of the mob while ranged taunt is working perfectly, bosses loosing the taunt and for no obvious reason can not be taunted again, as written before... picture freezes for my wife and me nearly at the same time an we both get kicked to the lobby, followed by error 103, 201, and so on for several minutes before we can log in again to continue with our group...

usually this is after huge spikes/lags of several seconds...

fun fact... this only occurs, when doing large pulls or having to deal with many adds... I am experiencing this issue now for several days... when playing other online games at the same daytime, there is no such incident...

internet connection and router logs are fine...

it is beginning to be no fun at all (and mostly annoying)...

there are plenty of other fish in the sea...

Photosniper89 · July 14

Pelanora wrote: »

Photosniper89 wrote: »

Pelanora wrote: »

philsp@Microsoft.com (Phil Spencer, Executive President of Gaming)

Good info. I doubt will even read it so going to look for a few key people a few layers down from him and closer to the zeni/MS connection point.

There's reddit threads on it, pretty old, but apparently he reads them and answers.... if people are polite.

Absolutely have no intentions of being disrespectful... obviously that wouldn't weren't any successful results if I was.

Photosniper89 · July 15

Still having a ton of issues and sounds like it's server wide. Still talking to people and watching streams who still get lag spikes and kicked every single day. @ZOS_GinaBruno @ZOS_Kevin

Katzenzunge · July 16

It's still barely playable.

Can't get into the game, if can, can't load my character.
If this works, can't use the wayshrines. If that works, I get kicked out while traveling and so on and so on.

Absolutely horrendous.

Photosniper89 · July 16

Katzenzunge wrote: »

It's still barely playable.

Can't get into the game, if can, can't load my character.
If this works, can't use the wayshrines. If that works, I get kicked out while traveling and so on and so on.

Absolutely horrendous.

I'm sorry you're struggling with this like so many.

I'm extremely disappointed in the coms from @ZOS_GinaBruno and team. @ZOS_Kevin is going the best he can but they aren't helping him out any here.