ZOS, Massive Spike in Ping/LAG in Recent Days - What Gives?

Photosniper89 · July 23

Jaraal wrote: »

Photosniper89 wrote: »

Destai wrote: »

@ZOS_Kevin It's been a few weeks since your last update. Please better align your updates with our requests. Once a week doesn't seem so unreasonable, especially with the severity of the issue. Is the team still working on it? And if so, what work has been done so far? How far along are we? These are really basic questions that we should be getting frequent updates on. Feels like it's been forgotten.

Also wondering this @ZOS_Kevin @ZOS_GinaBruno. I still haven't had a single view on the 7 videos I submitted with tickets so I'm curious just how much "work" has gone into trouble shooting this.

Gina got a new position with Zenimax, and I haven't seen anything introducing the new person who took her place. Kevin posted the latest patch notes, and a community manager whose name I've never seen before edited them.

I really hope Kevin takes her job (have no idea what he does tbh but his response on forums has been some of the better coms I've seen from ZOS in recent years).

jcaceresw · July 23

I was winning a Tales match and game crashed. Not only I am punished by losing my advancement but also got a "deserter" penalty.

silky_soft · July 23

Game is terrible today. Can't chain together more then 2 skills before game starts hanging then all skills come at once.

SeaUnicorn · July 23

Crown Crates crash was fixed today y'all *sarcasm*

manukartofanu · July 23

jcaceresw wrote: »

I was winning a Tales match and game crashed. Not only I am punished by losing my advancement but also got a "deserter" penalty.

The issue with ToT started at the same time as all the other problems about two months ago. However, these were completely random crashes happening at any time. In the last two days, I've crashed in ToT twice, and both times it happened right at the end, when my opponent only needed to make their move to concede defeat. This leads me to think that someone has learned how to exploit this bug.

dcrush · July 23

Cyrodiil today. PC NA GH. Ported to an outpost that was under attack, ran outside, crashed.

Ten mins later logged back in, saw there was a big fight at Alessia, rode all the way there only to crash with an “unknown error” when I got to Alessia.

Edit: trying to log back in - “lost lobby connection”
“Unknown error”
Etc.

Fix
Your
Servers
!

Photosniper89 · July 24

We just had a MASSIVE crash in cyro across all of the factions tonight.

Seravi · July 24

West Weald is horrid today. Trying to do daily writs and getting the 999+ latency yet all reports I run show I have my usual 2-3ms to the servers. What in the world happens to our connections after we hit the entry point of the server??

This is some type of internal lag, my guess. Bad hardware, blades on the blink, etc....

PC NA No Addons

Shara_Wynn · July 24

I am getting booted a lot today 24/7. Each time a new random error message, either I have been booted from the server, or an unexpected error has occurred, or I need to check that I have a valid internet connection, or lost lobby connection.

Anyone else getting this on PC EU?

Yesterday seemed ok but I barely played. Monday after maintenance I was rubber banding all over the place.

Not sure what work is going on during these maintenance downtimes, but they aren't fixing any of the game performance, lag, rubber banding, random disconnection issues.

Is it possible to have an update @ZOS_Kevin?

It's been going on for over 10 weeks now...

Booted three times in the past 30 mins.

manukartofanu · July 24

@Shara_Wynn ofc, just another regular day. if you don't play you don't get unexpected errors, if you play little, you also may avoid it, but if you play a lot you get them from time to time, and today is just another day.

anadandy · July 24

Server: PCNA
July 23 ~7PM ET
Wired connection
Where: Vile Manse public dungeon running daily quest.
What: Skill delays, particularly jabs which would often freeze up and leave my character with a "spear" standing doing nothing. Health desync on enemies, would show health bar but be unable to damage. Eventually they'd drop dead

Companion would also be stuck in an attack loop against a presumably already dead enemy. Had to dismiss and re-add to stop it.

Also at Reaper's March dolmen (forget which one) - one other person there, so not an Alik'r scrum. HA with lightning staff was almost impossible to target. Press button, stand around with staff "ready" nothing happens. Weapon swap delay.

Ping was in the 300+ zone, normally in double digits.

Photosniper89 · July 24

Would love an update ZOS. @ZOS_Kevin

Just_Attivi · July 24

79 Day since Original posting... people still experiencing the same issues... communications regarding it has been Better than most issues, but thats not saying much, sadly.

approaching the 1/4 of a year mark on this... should we do anything to celebrate the occasion? I feel like this is a milestone of some kind.... I know Personally, I will take my AOL Internet CD and snap it in half, so it shreds like confetti in the air, the late 90's are a wild time!
...
wait...
its 2024? oh dang... with performance like this I got confused again... better stop spending money on ESO so i can afford to treat this confusion.

/s

BasP · July 24

Not that this will achieve anything, but yeah - my experience on PC EU has gotten worse as well over the last couple of weeks. Yesterday I had multiple 999+ ping spikes that lasted a couple of seconds during various boss battles in Vateshran Hollows, for example, which is a bit annoying to say the least.

Photosniper89 · July 24

Just_Attivi wrote: »

79 Day since Original posting... people still experiencing the same issues... communications regarding it has been Better than most issues, but thats not saying much, sadly.

approaching the 1/4 of a year mark on this... should we do anything to celebrate the occasion? I feel like this is a milestone of some kind.... I know Personally, I will take my AOL Internet CD and snap it in half, so it shreds like confetti in the air, the late 90's are a wild time!
...
wait...
its 2024? oh dang... with performance like this I got confused again... better stop spending money on ESO so i can afford to treat this confusion.

/s

Yeah... someone got to Kevin... he isn't allowed to talk about PvP anymore (joking this is 100% not true and me just making light of the situation that is extremely depressing)

Kainarel · July 24

Shara_Wynn wrote: »

I am getting booted a lot today 24/7. Each time a new random error message, either I have been booted from the server, or an unexpected error has occurred, or I need to check that I have a valid internet connection, or lost lobby connection.

Anyone else getting this on PC EU?

Yesterday seemed ok but I barely played. Monday after maintenance I was rubber banding all over the place.

Not sure what work is going on during these maintenance downtimes, but they aren't fixing any of the game performance, lag, rubber banding, random disconnection issues.

Is it possible to have an update @ZOS_Kevin?

It's been going on for over 10 weeks now...

Booted three times in the past 30 mins.

Yeah, also got kicked today due to "unexpected error, please log in after a few minutes" thing. Frustrating.

Please, @ZOS_Kevin , we really need to hear from you on this topic. Please!

Just_Attivi · July 24

Photosniper89 wrote: »

Just_Attivi wrote: »

79 Day since Original posting... people still experiencing the same issues... communications regarding it has been Better than most issues, but thats not saying much, sadly.

approaching the 1/4 of a year mark on this... should we do anything to celebrate the occasion? I feel like this is a milestone of some kind.... I know Personally, I will take my AOL Internet CD and snap it in half, so it shreds like confetti in the air, the late 90's are a wild time!
...
wait...
its 2024? oh dang... with performance like this I got confused again... better stop spending money on ESO so i can afford to treat this confusion.

/s

Yeah... someone got to Kevin... he isn't allowed to talk about PvP anymore (joking this is 100% not true and me just making light of the situation that is extremely depressing)

Ill just edit this for conspiracy now for you, we both know its coming :P

(watch, this conspiracy about conspiracy will get edited for conspiracy, dont let me down mods!

)

Photosniper89 · July 25

Just_Attivi wrote: »

Photosniper89 wrote: »

Just_Attivi wrote: »

79 Day since Original posting... people still experiencing the same issues... communications regarding it has been Better than most issues, but thats not saying much, sadly.

approaching the 1/4 of a year mark on this... should we do anything to celebrate the occasion? I feel like this is a milestone of some kind.... I know Personally, I will take my AOL Internet CD and snap it in half, so it shreds like confetti in the air, the late 90's are a wild time!
...
wait...
its 2024? oh dang... with performance like this I got confused again... better stop spending money on ESO so i can afford to treat this confusion.

/s

Yeah... someone got to Kevin... he isn't allowed to talk about PvP anymore (joking this is 100% not true and me just making light of the situation that is extremely depressing)

Ill just edit this for conspiracy now for you, we both know its coming :P

(watch, this conspiracy about conspiracy will get edited for conspiracy, dont let me down mods! )

I was making a jokeeeeeeeeeeee this better not get a warning. Ugh.

Photosniper89 · July 25

Based on discords I'm in and my personal experience just now sounds like PC/NA is having issues.

16BitForestCat · July 25

Yeah, it's baaaad on PC NA for me right now. Jumped in to get my dailies done, and kicked out twice in five minutes just now with "unknown error" trying to take down the side incursions for a Mirrormoor mosaic. I could see the other players just freeze in place, and my skills weren't going off for about four seconds after casting, then...booted. After first disconnect, I was put in a queue that went from 14 seconds, to 10 seconds, to 4, to 30???, to 10 again, and only lasted about three minutes in game before the game went unresponsive and booted me at the same darn mosaic Valkynaz.

EDIT: just kicked out for the third time (in another zone). I'm not taking part in Mayhem anymore because I'm through doing content that isn't fun just for some tickets, but I did pop into both Cyrodiil (Ravenwatch) and Imperial City (CP), just to see if it would kick me out. I made it into both fine. But after I left, I was trying to get my endeavors completed early because I know it'll be a mess in game this evening with the event just started, and the trouble started up again. I'm done with this "play three minutes, get kicked, sit in queue" dance. I can do something more productive. Like take a nap. XD

Photosniper89 · July 25

I'm up to 5 crashes within the hour already. I've yet to be able to get into cyro so this is PC/NA wide crashes.

SeaUnicorn · July 25

MYM, brace yourselves, gamers. And One More Clash on weekend. Servers are not going to have fun times this week

blktauna · July 25

Photosniper89 wrote: »

I'm up to 5 crashes within the hour already. I've yet to be able to get into cyro so this is PC/NA wide crashes.

we had 4 people booted on EU in a trial this afternoon as well.

Photosniper89 · July 25

SeaUnicorn wrote: »

MYM, brace yourselves, gamers. And One More Clash on weekend. Servers are not going to have fun times this week

honestly mym servers tend to be better. I think they boost em a bit rss wise.

Just_Attivi · July 26

Logged in to properly play for the first time in ~30 days. My experience trying to MYM:

PC NA BR- pinging from 117-700 ish consistently (since moving, my net isnt as consistent as at my old place, so i cant blame this all on ZOS, but in my testing, its not normally THAT inconsistent). everything worked mostly normal save for periods of high latency, or random windows while my ping claimed to be okay, but server performance suggested around a 5,000 ping. these moments were only a few over the course of approx 1 hour, but they were very unenjoyable.

PC NA GH- got in, had maybe 15 min or decent connection (a bit laggier than BR, pinging generally 125, spikes only went to 400 most of the time) before I had 3 back to back crashes/errors/failed to connect to lobby. Got back in (still in GH no less, I was amazed!) and got another error ~5 min later, crashed. Got back in (amazingly still in GH!) and maybe 10 min later got 2 back to back errors. Got back in once more, but my partner needed to go shortly there after, so we wrapped up. at least some of these crashes were felt by more than a few people, judging from my friends list logging back in around when i got back in. a Generally unenjoyable experience.

no, I didnt report any of it. really doesnt feel like theres a point in doing so 80 days into this thread, especially when submitted videos of issues arent even viewed months later. But I think what is worth mentioning, is:

If I wasnt planning time to catch up with a friend while doing this, I wouldnt have kept trying to log in. this was an experience that turns players away. The moment my friend was done, I wasnt going to keep playing. Theres events around PVP, the foundation of the game, and this performance is abysmal. If This was a new game that I picked up for $5 and got to level 10 and jumped into cyrodiil, and crashed SIX times in 30 minutes... id be refunding the game. Heck, were it free to play, id have uninstalled, too. Performance like this is just unacceptable. Were there not 80 days of people reporting these problems, maybe it could slide by- id chalk it up to my new internet being mediocre, but there very clearly are problems outside of the client side that need addressing.

Just_Attivi · July 26

Photosniper89 wrote: »

Just_Attivi wrote: »

Photosniper89 wrote: »

Just_Attivi wrote: »

79 Day since Original posting... people still experiencing the same issues... communications regarding it has been Better than most issues, but thats not saying much, sadly.

approaching the 1/4 of a year mark on this... should we do anything to celebrate the occasion? I feel like this is a milestone of some kind.... I know Personally, I will take my AOL Internet CD and snap it in half, so it shreds like confetti in the air, the late 90's are a wild time!
...
wait...
its 2024? oh dang... with performance like this I got confused again... better stop spending money on ESO so i can afford to treat this confusion.

/s

Yeah... someone got to Kevin... he isn't allowed to talk about PvP anymore (joking this is 100% not true and me just making light of the situation that is extremely depressing)

Ill just edit this for conspiracy now for you, we both know its coming :P

(watch, this conspiracy about conspiracy will get edited for conspiracy, dont let me down mods! )

I was making a jokeeeeeeeeeeee this better not get a warning. Ugh.

lmao yea.... just seeing the types of things that have been edited for conspiracy, Im shocked this is still up and you arent perma'd LOL

though, I will say, I do really enjoy how the mods sometimes edit posts. I cant remember when/what post, probably a year ago ish now, but one of the mods changed some profanity to 'churns my butter' and Ive been using that phrase ever since!

iyx · July 26

PC EU here, had ping spikes from bad to worse since Gold Road patch. Usually after midnight client would become unplayable due to constant lag.

Today I can't even connect to the servers: first endless loading screen, then "check your internet connection" error.

Trouble definetly not on my side, cause other MMOs I'm playing booting without issues.

Edit: Ok connection with vpn was sucsessful.

Hargam · July 26

iyx wrote: »

PC EU here, had ping spikes from bad to worse since Gold Road patch. Usually after midnight client would become unplayable due to constant lag.

Today I can't even connect to the servers: first endless loading screen, then "check your internet connection" error.

Trouble definetly not on my side, cause other MMOs I'm playing booting without issues.

Same for me. Can't even connect to server.

davidtk · July 26

iyx wrote: »

PC EU here, had ping spikes from bad to worse since Gold Road patch. Usually after midnight client would become unplayable due to constant lag.

Today I can't even connect to the servers: first endless loading screen, then "check your internet connection" error.

Trouble definetly not on my side, cause other MMOs I'm playing booting without issues.

PC EU here too but...
With wife we was only in mym campaign (Grey host and Blackreach infinite queue) and several IC campaigns.
For us no errors, no long loading screens BUT crazy lag spikes, most of abilities just didn't fire, ulti not firing, targetting was crazy as hell (firing from staff to enemy player and that shot went behind me instead of enemy player lol)
Infinite "entering campaign" what dissappeared several times.
EDIT: Btw about Grey Host... I playing about 4 years now and I don't remember this campaign ever running without lags when it was full and there were locks on every alliance. Everytime was there 1s - 3s lag in fights in prime time and MyM. But I also may not have had the luck of the times when the campaign worked.

SalamanNZ · July 26

I believe all the developers are on holiday after the new expansion, they will be back closer to Thanksgiving and thats when they can catch up on the forums.