Maintenance for the week of November 11:
• PC/Mac: NA and EU megaservers for patch maintenance – November 11, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – November 13, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – November 13, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)

Thank you ZOS for not rolling back the whole server!

  • Seraphayel
    Seraphayel
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    EnerG wrote: »
    This is what they should of done. It wasn't the right thing tbh, we are now missing out on several days of rewards, endevours, tickets, style pages, gold etc etc. And also its not JUST NA, it's also EU players which is even more unfair. people who didnt play the PTS, are now at a advvantage and that ISNT fair. Rolling back everyone on NA was the RIGHT thing to do, ZOS chose the wrong thing to do, absolutely trhe wrong thing.

    Wrong :D

    No. It is not "wrong". It is simply unfair on people who tried the PTS. It should have been a server rollback. Now man y, many, many people have lost out on so much and it is NOT fair.

    And your solution would be unfair for everyone that did not access the PTS which is most likely tens of thousands of times more players than affected by this issue. You think that would be fair?
    PS5
    EU
    Aldmeri Dominion
    - Khajiit Arcanist -
  • J18696
    J18696
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    Seraphayel wrote: »
    EnerG wrote: »
    This is what they should of done. It wasn't the right thing tbh, we are now missing out on several days of rewards, endevours, tickets, style pages, gold etc etc. And also its not JUST NA, it's also EU players which is even more unfair. people who didnt play the PTS, are now at a advvantage and that ISNT fair. Rolling back everyone on NA was the RIGHT thing to do, ZOS chose the wrong thing to do, absolutely trhe wrong thing.

    Wrong :D

    No. It is not "wrong". It is simply unfair on people who tried the PTS. It should have been a server rollback. Now man y, many, many people have lost out on so much and it is NOT fair.

    And your solution would be unfair for everyone that did not access the PTS which is most likely tens of thousands of times more players than affected by this issue. You think that would be fair?

    Well atm everyone is affected because the items and gold traded over from pts templates to other players in the live server still have these items and gold the entire economy is affected

    You could sell a item and receive exploited gold for it and become tangled in this mess
    Edited by J18696 on April 16, 2024 10:23AM
    PC NA Server
    @J18696
    Characters
    Pridē - Dragonknight
    Vanıty - Arcanist
  • Seraphayel
    Seraphayel
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    J18696 wrote: »
    Seraphayel wrote: »
    EnerG wrote: »
    This is what they should of done. It wasn't the right thing tbh, we are now missing out on several days of rewards, endevours, tickets, style pages, gold etc etc. And also its not JUST NA, it's also EU players which is even more unfair. people who didnt play the PTS, are now at a advvantage and that ISNT fair. Rolling back everyone on NA was the RIGHT thing to do, ZOS chose the wrong thing to do, absolutely trhe wrong thing.

    Wrong :D

    No. It is not "wrong". It is simply unfair on people who tried the PTS. It should have been a server rollback. Now man y, many, many people have lost out on so much and it is NOT fair.

    And your solution would be unfair for everyone that did not access the PTS which is most likely tens of thousands of times more players than affected by this issue. You think that would be fair?

    Well atm everyone is affected because the items and gold traded over from pts templates to other players in the live server still have these items and gold the entire economy is affected

    They still have them because ZOS is just right now working on fixing that. As they’ve said, it takes several days until they’ve undone the damage.
    PS5
    EU
    Aldmeri Dominion
    - Khajiit Arcanist -
  • noblecron
    noblecron
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    Even if it's a minority Zo
    Rowjoh wrote: »
    EnerG wrote: »
    EnerG wrote: »
    This is what they should of done. It wasn't the right thing tbh, we are now missing out on several days of rewards, endevours, tickets, style pages, gold etc etc. And also its not JUST NA, it's also EU players which is even more unfair. people who didnt play the PTS, are now at a advvantage and that ISNT fair. Rolling back everyone on NA was the RIGHT thing to do, ZOS chose the wrong thing to do, absolutely trhe wrong thing.

    Wrong :D

    No. It is not "wrong". It is simply unfair on people who tried the PTS. It should have been a server rollback. Now man y, many, many people have lost out on so much and it is NOT fair.

    [snip]

    thats easy for you to say, but now I cant get the pinky purple wide eyed fluffy eared apex mount for my 6 year old niece's birthday :'(

    That sucks about the mount. Know the feels. Hope you can still get her a good birthday

    [edited to remove quote]
    Edited by ZOS_Icy on April 16, 2024 10:43AM
  • J18696
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    J18696 wrote: »
    Seraphayel wrote: »
    EnerG wrote: »
    This is what they should of done. It wasn't the right
    Seraphayel wrote: »
    J18696 wrote: »
    Seraphayel wrote: »
    EnerG wrote: »
    This is what they should of done. It wasn't the right thing tbh, we are now missing out on several days of rewards, endevours, tickets, style pages, gold etc etc. And also its not JUST NA, it's also EU players which is even more unfair. people who didnt play the PTS, are now at a advvantage and that ISNT fair. Rolling back everyone on NA was the RIGHT thing to do, ZOS chose the wrong thing to do, absolutely trhe wrong thing.

    Wrong :D

    No. It is not "wrong". It is simply unfair on people who tried the PTS. It should have been a server rollback. Now man y, many, many people have lost out on so much and it is NOT fair.

    And your solution would be unfair for everyone that did not access the PTS which is most likely tens of thousands of times more players than affected by this issue. You think that would be fair?

    Well atm everyone is affected because the items and gold traded over from pts templates to other players in the live server still have these items and gold the entire economy is affected

    They still have them because ZOS is just right now working on fixing that. As they’ve said, it takes several days until they’ve undone the damage.

    You understand how large of a task it would be to track billions of billions of gold like that much longer than 3 days I dont think they are doing this it sounds like they are just rolling individual accounts back so they no longer have template characters on their accounts and calling it a day
    PC NA Server
    @J18696
    Characters
    Pridē - Dragonknight
    Vanıty - Arcanist
  • xclassgaming
    xclassgaming
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    i stand firm that the whole server should be rolled back so people can play the game they paid for.
    Give us clannfear mounts!
  • xclassgaming
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    Seraphayel wrote: »
    EnerG wrote: »
    This is what they should of done. It wasn't the right thing tbh, we are now missing out on several days of rewards, endevours, tickets, style pages, gold etc etc. And also its not JUST NA, it's also EU players which is even more unfair. people who didnt play the PTS, are now at a advvantage and that ISNT fair. Rolling back everyone on NA was the RIGHT thing to do, ZOS chose the wrong thing to do, absolutely trhe wrong thing.

    Wrong :D

    No. It is not "wrong". It is simply unfair on people who tried the PTS. It should have been a server rollback. Now man y, many, many people have lost out on so much and it is NOT fair.

    And your solution would be unfair for everyone that did not access the PTS which is most likely tens of thousands of times more players than affected by this issue. You think that would be fair?

    Yes, y'all have a advantage now, you get more event tickets, your boxes, endevours and daily rewards. how is that fair on us?
    Give us clannfear mounts!
  • HowlKimchi
    HowlKimchi
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    Seraphayel wrote: »
    EnerG wrote: »
    This is what they should of done. It wasn't the right thing tbh, we are now missing out on several days of rewards, endevours, tickets, style pages, gold etc etc. And also its not JUST NA, it's also EU players which is even more unfair. people who didnt play the PTS, are now at a advvantage and that ISNT fair. Rolling back everyone on NA was the RIGHT thing to do, ZOS chose the wrong thing to do, absolutely trhe wrong thing.

    Wrong :D

    No. It is not "wrong". It is simply unfair on people who tried the PTS. It should have been a server rollback. Now man y, many, many people have lost out on so much and it is NOT fair.

    And your solution would be unfair for everyone that did not access the PTS which is most likely tens of thousands of times more players than affected by this issue. You think that would be fair?

    Yes, y'all have a advantage now, you get more event tickets, your boxes, endevours and daily rewards. how is that fair on us?

    It's pretty ridiculous that people are fighting over this when it's none of our faults imo
    previously @HaruKamui but I outgrew my weeb phase (probably)

    PC/NA - EP - Howl Bragi/Howl Kimchi
  • Seraphayel
    Seraphayel
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    Seraphayel wrote: »
    EnerG wrote: »
    This is what they should of done. It wasn't the right thing tbh, we are now missing out on several days of rewards, endevours, tickets, style pages, gold etc etc. And also its not JUST NA, it's also EU players which is even more unfair. people who didnt play the PTS, are now at a advvantage and that ISNT fair. Rolling back everyone on NA was the RIGHT thing to do, ZOS chose the wrong thing to do, absolutely trhe wrong thing.

    Wrong :D

    No. It is not "wrong". It is simply unfair on people who tried the PTS. It should have been a server rollback. Now man y, many, many people have lost out on so much and it is NOT fair.

    And your solution would be unfair for everyone that did not access the PTS which is most likely tens of thousands of times more players than affected by this issue. You think that would be fair?

    Yes, y'all have a advantage now, you get more event tickets, your boxes, endevours and daily rewards. how is that fair on us?

    You for sure will get a compensation.
    PS5
    EU
    Aldmeri Dominion
    - Khajiit Arcanist -
  • code65536
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    Dragonnord wrote: »
    You could have gone the "easy" way and roll everyone back, however, you showed us you care and wen't the extra mile to only action the affected accounts individualy.
     

    The best solution is to roll back to 1730 EDT, which is when the PTS first went live, and this would've been a rollback of only around 1 hour.

    Instead, they're rolling back to 0930 EDT, which is an extra 8 hours.

    Everyone can see that a 1730 rollback would be better, so the fact that they are doing 0930 instead means that they didn't have a choice: my guess is that they can only go back to their most recent backup snapshot, which happened to be 0930 EDT.

    If this rollback was only 1 hour, the best solution would've been to just do a general rollback of the server. But since it's 9 hours, they really do need to target specific accounts. Probably copying accounts one by one from backup to live.
    Nightfighters ― PC/NA and PC/EU

    Dungeons and Trials:
    Personal best scores:
    Dungeon trifectas:
    Media: YouTubeTwitch
  • Seraphayel
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    Yeah, a server wide rollback is simply not possible anymore, too much time has passed. Yesterday when they took the servers offline they maybe could have done it, but not nearly 20 hours later.
    PS5
    EU
    Aldmeri Dominion
    - Khajiit Arcanist -
  • Vulkunne
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    Dragonnord wrote: »
    You could have gone the "easy" way and roll everyone back, however, you showed us you care and wen't the extra mile to only action the affected accounts individualy.

    Otherwise, many of us could have lost the style pages and so we obtained before the issue happened.

    It was the right thing to do, so thank you!

    PS: Hope the affected and locked accounts are repaired and reinstated back soon. Hang on there guys! :)
     

    No if they feel they need to roll back then they need to roll back. [snip] Alot of damage could have been done by this and next to that, every one of us needs to just [snip] and let them do whatever needs to be done to fix the problem.

    Trillions of gold being shuffled around and you guys are complaining about writs and style pages c'mon man. ZOS don't listen to anyone on here not interested in fixing the problem. That needs to be top priority. Aside from that submit a ticket. That's all that needs to be said about this.

    [edited for baiting]
    Edited by ZOS_Icy on April 16, 2024 1:36PM
    "I know that someday that sun is bound to shine." -Ella Fitzgerald
  • vibeborn
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    Yes, y'all have a advantage now, you get more event tickets, your boxes, endevours and daily rewards. how is that fair on us?[/quote]
    Seraphayel wrote: »
    EnerG wrote: »
    This is what they should of done. It wasn't the right thing tbh, we are now missing out on several days of rewards, endevours, tickets, style pages, gold etc etc. And also its not JUST NA, it's also EU players which is even more unfair. people who didnt play the PTS, are now at a advvantage and that ISNT fair. Rolling back everyone on NA was the RIGHT thing to do, ZOS chose the wrong thing to do, absolutely trhe wrong thing.

    Wrong :D

    No. It is not "wrong". It is simply unfair on people who tried the PTS. It should have been a server rollback. Now man y, many, many people have lost out on so much and it is NOT fair.

    And your solution would be unfair for everyone that did not access the PTS which is most likely tens of thousands of times more players than affected by this issue. You think that would be fair?

    Yes, y'all have a advantage now, you get more event tickets, your boxes, endevours and daily rewards. how is that fair on us?

    I haven't played for a week so I want everybody to stop playing immediately, so I can catch up with what I've missed. Hear how that sounds? No company wants to bring everyone into the mud unless it is necessary. If this bug turns out to be more grave than anticipated (and from what I can read it's already pretty bad) and they NEED to rollback the entire server or something, that's another story.
    There needs to be given more days (sure if ZOS are able to, give them to only the players who were affected) and any financial issues (including crown store) need to be compensated (which is why I don't understand why there isn't a buyer-history on crown store)
  • CameraBeardThePirate
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    Alaztor91 wrote: »
    I assume that whatever trade, mail or interaction with another player from anyone who decided to enter the live server with a PTS character is also being rolled back right? Otherwise they pretty much allowed irreversible damage to be done to the PC-NA server.

    Yah this seems a little worrisome. They said they're locking out people that logged into PTS, but what about all the players that definitely received gold from PTS characters? Or all the items that were likely circulated?

    They should have done a server wide rollback.
  • Suddwrath
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    Vulkunne wrote: »

    [snip]

    [snip]

    There's no need to discredit the legitimate complaints of other people, dude.

    [edited for baiting & to remove quote]
    Edited by ZOS_Icy on April 16, 2024 1:40PM
  • colossalvoids
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    Had backward thoughts honestly, it would be much more tough decision to roll back entirely to pre PTS because players reaction and quits it would cause (one day is nothing to one player, but it's thousand of unique moments for a community be it trifectas or things that people waited for years to happen), they've gone easy route of checking individual accounts as always meaning that billions that were most probably injected in economy and went through multiple tens of accounts already would slip and affect the game long term. In an mmo it's not short terms matter, but a long term repercussions. A server roll back would be a guaranteed solution whilst they've tried to save the face rn at the moment and don't think about the health of the game moving forward imo.
  • dk_dunkirk
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    Seraphayel wrote: »
    EnerG wrote: »
    This is what they should of done. It wasn't the right thing tbh, we are now missing out on several days of rewards, endevours, tickets, style pages, gold etc etc. And also its not JUST NA, it's also EU players which is even more unfair. people who didnt play the PTS, are now at a advvantage and that ISNT fair. Rolling back everyone on NA was the RIGHT thing to do, ZOS chose the wrong thing to do, absolutely trhe wrong thing.

    Wrong :D

    No. It is not "wrong". It is simply unfair on people who tried the PTS. It should have been a server rollback. Now man y, many, many people have lost out on so much and it is NOT fair.

    And your solution would be unfair for everyone that did not access the PTS which is most likely tens of thousands of times more players than affected by this issue. You think that would be fair?

    Yes, y'all have a advantage now, you get more event tickets, your boxes, endevours and daily rewards. how is that fair on us?

    Even if someone logged into the PTS just to look at scribing, and didn't abuse the bug, and now can't get the rewards for 3 days while their cleanup script runs, that's a tiny fraction of the player base, and that's less than 1% of a year's worth of rewards. If you focus on the event boxes and tickets, that's 3 days out of an event that's running 20 days. That's still just 15% of those rewards. Both of these seem to be a pretty insignificant impact. A month of ESO+ is $13. Should they refund $2 to the handful of people affected? I think most people would agree that this is a trivial amount of money. I think that translates to the triviality of the lost opportunity cost in the game. But some people are going to take it much more seriously than this, and people are people, and it's everyone's right to take things however they want.
    Edited by dk_dunkirk on April 16, 2024 1:17PM
  • xclassgaming
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    vibeborn wrote: »
    Yes, y'all have a advantage now, you get more event tickets, your boxes, endevours and daily rewards. how is that fair on us?
    Seraphayel wrote: »
    EnerG wrote: »
    This is what they should of done. It wasn't the right thing tbh, we are now missing out on several days of rewards, endevours, tickets, style pages, gold etc etc. And also its not JUST NA, it's also EU players which is even more unfair. people who didnt play the PTS, are now at a advvantage and that ISNT fair. Rolling back everyone on NA was the RIGHT thing to do, ZOS chose the wrong thing to do, absolutely trhe wrong thing.

    Wrong :D

    No. It is not "wrong". It is simply unfair on people who tried the PTS. It should have been a server rollback. Now man y, many, many people have lost out on so much and it is NOT fair.

    And your solution would be unfair for everyone that did not access the PTS which is most likely tens of thousands of times more players than affected by this issue. You think that would be fair?

    Yes, y'all have a advantage now, you get more event tickets, your boxes, endevours and daily rewards. how is that fair on us?

    I haven't played for a week so I want everybody to stop playing immediately, so I can catch up with what I've missed. Hear how that sounds? No company wants to bring everyone into the mud unless it is necessary. If this bug turns out to be more grave than anticipated (and from what I can read it's already pretty bad) and they NEED to rollback the entire server or something, that's another story.
    There needs to be given more days (sure if ZOS are able to, give them to only the players who were affected) and any financial issues (including crown store) need to be compensated (which is why I don't understand why there isn't a buyer-history on crown store)[/quote]

    that was your choice to stop playing, not ours. we got suspended unfairly you choosing to stop playing, and us being unfairly suspended ARE NOT ALIKE.
    Give us clannfear mounts!
  • dk_dunkirk
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    Had backward thoughts honestly, it would be much more tough decision to roll back entirely to pre PTS because players reaction and quits it would cause (one day is nothing to one player, but it's thousand of unique moments for a community be it trifectas or things that people waited for years to happen), they've gone easy route of checking individual accounts as always meaning that billions that were most probably injected in economy and went through multiple tens of accounts already would slip and affect the game long term. In an mmo it's not short terms matter, but a long term repercussions. A server roll back would be a guaranteed solution whilst they've tried to save the face rn at the moment and don't think about the health of the game moving forward imo.

    It's my understanding from what I've read that they noticed this pretty quickly, and halted things immediately. Given that relatively few people use the PTS, and that relatively few of those would have noticed the bug, and relatively few of those would have immediately pounced on abusing the gold during the limited time window available, I think it would be reasonable to say there is limited impact on the server as a whole, and much of this could be corrected in the cleanup.
  • jtm1018
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    Wth happened?
  • thorwyn
    thorwyn
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    jtm1018 wrote: »
    Wth happened?

    Stuff.
    And if the dam breaks open many years too soon
    And if there is no room upon the hill
    And if your head explodes with dark forebodings too
    I'll see you on the dark side of the moon
  • Drinks_from_Ponds
    Everyone needs to be patient and wait for communication, it sucks accounts are locked but i'm sure they will extend the event to make up for this. We have all been through trying times like these before, just relax, take a breath and it will be ok.
    FOR THE PACT!!!!!
  • Jaimeh
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    dk_dunkirk wrote: »
    It's my understanding from what I've read that they noticed this pretty quickly, and halted things immediately. Given that relatively few people use the PTS, and that relatively few of those would have noticed the bug, and relatively few of those would have immediately pounced on abusing the gold during the limited time window available, I think it would be reasonable to say there is limited impact on the server as a whole, and much of this could be corrected in the cleanup.

    Agreed, I think it will be easier to track down the shenanigans than deal with the massive outcry of rolling back an entire server and players losing achievements, items, etc. It sounds like they caught on with it and closed down everything pretty quickly too.
  • heaven13
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    dk_dunkirk wrote: »
    Seraphayel wrote: »
    EnerG wrote: »
    This is what they should of done. It wasn't the right thing tbh, we are now missing out on several days of rewards, endevours, tickets, style pages, gold etc etc. And also its not JUST NA, it's also EU players which is even more unfair. people who didnt play the PTS, are now at a advvantage and that ISNT fair. Rolling back everyone on NA was the RIGHT thing to do, ZOS chose the wrong thing to do, absolutely trhe wrong thing.

    Wrong :D

    No. It is not "wrong". It is simply unfair on people who tried the PTS. It should have been a server rollback. Now man y, many, many people have lost out on so much and it is NOT fair.

    And your solution would be unfair for everyone that did not access the PTS which is most likely tens of thousands of times more players than affected by this issue. You think that would be fair?

    Yes, y'all have a advantage now, you get more event tickets, your boxes, endevours and daily rewards. how is that fair on us?

    Even if someone logged into the PTS just to look at scribing, and didn't abuse the bug, and now can't get the rewards for 3 days while their cleanup script runs, that's a tiny fraction of the player base, and that's less than 1% of a year's worth of rewards. If you focus on the event boxes and tickets, that's 3 days out of an event that's running 20 days. That's still just 15% of those rewards. Both of these seem to be a pretty insignificant impact. A month of ESO+ is $13. Should they refund $2 to the handful of people affected? I think most people would agree that this is a trivial amount of money. I think that translates to the triviality of the lost opportunity cost in the game. But some people are going to take it much more seriously than this, and people are people, and it's everyone's right to take things however they want.

    This issue doesn’t affect me personally, but I completely understand the anger.

    Let’s say you want the jubilee mount.
    • You already needed to purchase 5 confettis with event tickets = 15 tickets, assuming you can get on the last day of the event.
    • Locked out of account for 2-3 days, meaning missing 2-3 more confettis drops and 2-3 days of event tickets. So -9 tickets, plus -9 more tickets that you need to spend to buy the missing confetti. So that’s 18 tickets missing.
    • Rollback to 9:30am means you’re missing yesterday’s tickets and confetti too, so add another 6 tickets.
    • That is 27 tickets needed to get the mount. Or 9 days needed of the event to get enough tickets if you hadn’t already purchased some confetti with tickets already.
    Unless a player already had started purchasing confetti, there are not enough days left in the event for them to get enough without spending crowns because ZoS hasn’t said anything about compensation just yet and better to not assume.

    Now add in the VERY unlucky people who only just got one of the anniversary style pages yesterday. Because those are RNG, they might not get that page again.

    It’s a really unfortunate situation for the players and a really egregious mistake.

    PC/NA
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    vAA HM | vHRC HM | vSO HM | vDSA | vMoL HM | vHoF HM | vAS+2 | vCR+2 | vBRP | vSS HM | vKA | vRG
    Meet my characters :
    IT DOESN'T MATTER BECAUSE THEY'RE ALL THE SAME NOW, THANKS ZOS
  • Bubbles43
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    Had backward thoughts honestly, it would be much more tough decision to roll back entirely to pre PTS because players reaction and quits it would cause (one day is nothing to one player, but it's thousand of unique moments for a community be it trifectas or things that people waited for years to happen), they've gone easy route of checking individual accounts as always meaning that billions that were most probably injected in economy and went through multiple tens of accounts already would slip and affect the game long term. In an mmo it's not short terms matter, but a long term repercussions. A server roll back would be a guaranteed solution whilst they've tried to save the face rn at the moment and don't think about the health of the game moving forward imo.

    I'm pretty sure any new players that might have been interested in playing have already decided not to play or might still consider it if they would've done a rollback which would've been the better choice. Slapping the wrist by bans from PTS is not a solution because like everyone has stated things have already been circulated on live, gold being the top thing.
    Rollback is the better decision.
    Ball group doesn't play for scoreboard, we play for fights.
  • sarahthes
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    heaven13 wrote: »
    dk_dunkirk wrote: »
    Seraphayel wrote: »
    EnerG wrote: »
    This is what they should of done. It wasn't the right thing tbh, we are now missing out on several days of rewards, endevours, tickets, style pages, gold etc etc. And also its not JUST NA, it's also EU players which is even more unfair. people who didnt play the PTS, are now at a advvantage and that ISNT fair. Rolling back everyone on NA was the RIGHT thing to do, ZOS chose the wrong thing to do, absolutely trhe wrong thing.

    Wrong :D

    No. It is not "wrong". It is simply unfair on people who tried the PTS. It should have been a server rollback. Now man y, many, many people have lost out on so much and it is NOT fair.

    And your solution would be unfair for everyone that did not access the PTS which is most likely tens of thousands of times more players than affected by this issue. You think that would be fair?

    Yes, y'all have a advantage now, you get more event tickets, your boxes, endevours and daily rewards. how is that fair on us?

    Even if someone logged into the PTS just to look at scribing, and didn't abuse the bug, and now can't get the rewards for 3 days while their cleanup script runs, that's a tiny fraction of the player base, and that's less than 1% of a year's worth of rewards. If you focus on the event boxes and tickets, that's 3 days out of an event that's running 20 days. That's still just 15% of those rewards. Both of these seem to be a pretty insignificant impact. A month of ESO+ is $13. Should they refund $2 to the handful of people affected? I think most people would agree that this is a trivial amount of money. I think that translates to the triviality of the lost opportunity cost in the game. But some people are going to take it much more seriously than this, and people are people, and it's everyone's right to take things however they want.

    This issue doesn’t affect me personally, but I completely understand the anger.

    Let’s say you want the jubilee mount.
    • You already needed to purchase 5 confettis with event tickets = 15 tickets, assuming you can get on the last day of the event.
    • Locked out of account for 2-3 days, meaning missing 2-3 more confettis drops and 2-3 days of event tickets. So -9 tickets, plus -9 more tickets that you need to spend to buy the missing confetti. So that’s 18 tickets missing.
    • Rollback to 9:30am means you’re missing yesterday’s tickets and confetti too, so add another 6 tickets.
    • That is 27 tickets needed to get the mount. Or 9 days needed of the event to get enough tickets if you hadn’t already purchased some confetti with tickets already.
    Unless a player already had started purchasing confetti, there are not enough days left in the event for them to get enough without spending crowns because ZoS hasn’t said anything about compensation just yet and better to not assume.

    Now add in the VERY unlucky people who only just got one of the anniversary style pages yesterday. Because those are RNG, they might not get that page again.

    It’s a really unfortunate situation for the players and a really egregious mistake.

    All solutions are bad. If they rolled back the server they could cost thousands of people the mount, or motifs they finally got to drop, or the achievements they finally earned.

    By only rolling back accounts, they minimize the damage and the fallout.
  • Vulkunne
    Vulkunne
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    Suddwrath wrote: »
    Vulkunne wrote: »

    [snip]

    [snip]

    There's no need to discredit the legitimate complaints of other people, dude.

    [edited for baiting & to remove quote]

    We all have legitimate complaints. For something like this none of those really matter next to understanding and fixing the problem. Remember I did suggest folks open a ticket if they feel the need to.

    There is no need to discredit me either, dude, as other people out there are saying similar thangs, too. And that's all I have to say about this.
    Edited by Vulkunne on April 17, 2024 12:10AM
    "I know that someday that sun is bound to shine." -Ella Fitzgerald
  • Sakiri
    Sakiri
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    Yeah great, now there are people with a billion gold who traded with other accounts from the pts templates, and still have that money on the live server.. the PCNA economy was already screwed as is.

    Yeah gold is already pretty bad with inflation and I fear it might be even worse now... honestly I would not mind if at this point zos just wipe all gold from the servers so everyone starts fresh again.

    Aw heeeeeeeeeeeck no.

    I'm not rich but I'd rather not go back to launch where I gotta grind out raw gold drops to afford repairs and teleports.
  • LanteanPegasus
    LanteanPegasus
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    I think not rolling back the whole thing, and thus ruining the event for anyone and everyone who has played in the meantime is the right thing to do.

    That said, I think ZOS should compensate the people who were innocently caught in this.
    The absolute minimum would be 3 tickets, one golden event box, the daily login reward, and seals for the three highest-paying endeavours for every day they couldn't get any (including those they lost in an individual rollback) due to being locked out. And of course reinstating ESO+ in case it was cancelled, adding a week.
    And this compensation should have been announced immediately or at least shortly after the announcement of the locked accounts, so the players impacted by this could rest a little bit easier.
    They'd still miss out on event participation, but at least they'd know they won't miss out on irredeemable things on top of that.
  • Tandor
    Tandor
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    I'm certainly grateful that there hasn't been an overall server rollback, but I can quite see various reasons why some would have favoured it over the adopted course.

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