i logged in today after the servers came back up and eveerything in my bank was gone

aldlv13

what the hell is up with that?!

BenjaminKacher_ESO

Tweek wrote: »

This is why everyone needs to cancel their subscription and ask for a refund if this happens to them.

Bye Bye, the game will be so much better without you.

ZiRM

I lost Gold, Items and Skill points. The answer I got back from support is they are investigating.

XDem

Contact support. They are investigating.

aldlv13

oh look they gave me back my vanity pets hoooow nice *rolls eyes*

Zilas

You've been robbed! I hope you have a decent insurance policy

TTMighty

I lost the two bank upgrades that I had purchased. As well as the 15+ items that were in the extra slots. 4000g and nice loot gone. :-(

qnnertwe

qnb nnret

Vikova

They will probably give back unique items, but not likely other stuff. Besides the downtime, issues like this in early access is why they extended the free gametime a couple more days for early access folks.

Reuz

If this happened to me I'm going to be so pissed when I get home -_-

Srugzal

Still haven't gotten my Gold back. 2k+

cheeser123

Yet another problem with the launch. Early access ends before people get their normal access codes, vendors over-sell inventory, half of the quests are bugged, subscriptions are required just to get access to the game, and now all your inventory is subject to just disappearing. Want it back? Just play more. And if it disappears again? Play more. And the more you play, the more you pay. Just another way these 30 free days that we all paid good money for are being completely ruined.

Tuinslang

Don't be afraid people. I am sure if you contact customer support you will get your items / coins and other, back.

otomodachi

Tuinslang wrote: »

Don't be afraid people. I am sure if you contact customer support you will get your items / coins and other, back.

Yeah, actually, some of the people that've had this problem resolved haven't gotten their gold back or their bank slots, or any item that wasn't a pre-order bonus, and some of them the problem has also recurred.

Squandarler

Tuinslang wrote: »

Don't be afraid people. I am sure if you contact customer support you will get your items / coins and other, back.

/laughs for the entire 6 days that people have been waiting to get this resolved after contacting customer support....

In all seriousness, they ARE working on a fix, but there is no ETA. In the meantime, use the bank at your own risk.

VanishingLex

Tuinslang wrote: »

Don't be afraid people. I am sure if you contact customer support you will get your items / coins and other, back.

My experience of this is I've been waiting two days for any response to my ticket about my bank upgrades vanishing twice. I don't know if they will catch up with a backlog and give me back my 2k gold that I spent, but somehow I doubt it.
I consider myself lucky I had under full utilisation both times when they glitched, because I didnt lose any items, as I use other alt's to store things each time i fill the bank.

cheeser123

Squandarler wrote: »

/laughs for the entire 6 days that people have been waiting to get this resolved after contacting customer support....

In all seriousness, they ARE working on a fix, but there is no ETA. In the meantime, use the bank at your own risk.

Does anyone really think they give a crap at all? You don't own your items. Zenimax has sold you a service by which you access bows, swords, and shields which remain the property of Zenimax. By swinging these swords, shooting the arrows, or bashing mudcrabs with the shields, you accept the Zenimax EULA. Weapons and armor remain property of Zenimax and/or Manimarco LTD and may be repossessed, destroyed, or vanished at any time without compensation. Gold is subject to taxation and confiscation at any time. Suck it up.

Tarelyn

Sorry u had issues.
hopefully all will be resolved soon.

Extractor

cheeser123 wrote: »

Squandarler wrote: »

/laughs for the entire 6 days that people have been waiting to get this resolved after contacting customer support....

In all seriousness, they ARE working on a fix, but there is no ETA. In the meantime, use the bank at your own risk.

Does anyone really think they give a crap at all? You don't own your items. Zenimax has sold you a service by which you access bows, swords, and shields which remain the property of Zenimax. By swinging these swords, shooting the arrows, or bashing mudcrabs with the shields, you accept the Zenimax EULA. Weapons and armor remain property of Zenimax and/or Manimarco LTD and may be repossessed, destroyed, or vanished at any time without compensation. Gold is subject to taxation and confiscation at any time. Suck it up.

When I earn it in game, it's mine, and if they want to take it back, that's when I Cancel Sub and find another way to enjoy my spare time!

cheeser123

Extractor wrote: »

When I earn it in game, it's mine, and if they want to take it back, that's when I Cancel Sub and find another way to enjoy my spare time!

So now they have to decide how many people are going to cancel subscriptions based on this bug. Then they figure out how much it costs to fix the bug. And they will fix it depending on which way the scales tilt.

Vodkaphile

cheeser123 wrote: »

Extractor wrote: »

When I earn it in game, it's mine, and if they want to take it back, that's when I Cancel Sub and find another way to enjoy my spare time!

So now they have to decide how many people are going to cancel subscriptions based on this bug. Then they figure out how much it costs to fix the bug. And they will fix it depending on which way the scales tilt.

That is ridiculous.

I seriously hope no one believes this nonsense. Of course they're working on a fix, things bug in an MMO, I know this is shocking but let's be patient and wait before we join the mob, okay?

cheeser123

Vodkaphile wrote: »

That is ridiculous.

I don't want to burst your bubble, kiddo, but that's how business works. A media conglomerate worth US$1.2 billion doesn't get to be worth that much by trying to play nice-time-happy-feels with $15/month customers when it's trying to maximize revenue. Bethesda is a great studio that does great things on its own, but when Zeni becomes more than parent company and starts pushing this product the way it has, I think we can see the type of issues and why they stem from that kind of corporate mindset.

starstruck

anthonyalley15_ESO wrote: »

what the hell is up with that?!

@anthonyalley15_ESO‌ You can check these two threads
http://forums.elderscrollsonline.com/discussion/64017/everything-in-my-bank-is-gone-deleted-while-playing/p15
http://forums.elderscrollsonline.com/discussion/69772/bank-reset-to-level-1-upon-receipt-of-duplicate-emails-for-preorder-imperial-digital-edition-bonus#latest

lutarab14_ESO

Oh, great. Now I can't even log in cuz of their authorization ***, and they don't actually send an email with the access code. >.< Getting real tired of their slow service and constant ***.

Tweek

This is why everyone needs to cancel their subscription and ask for a refund if this happens to them.

starkerealm

Tweek wrote: »

This is why everyone needs to cancel their subscription and ask for a refund if this happens to them.

That's not a solution, that's just throwing a tantrum, and it doesn't benefit anyone. If this had been going on for months, I'd be inclined to agree with you, but the game's been in full release for a week. We've had confirmation that they're working on this issue. Crying that you're going to go running to Wildstar isn't a better option either. Here's the thing, it's going to be borked at launch in its own unique ways.

BenjaminKacher_ESO

OFFICIAL THREAD FOR REPORTING THIS PROBLEM: http://forums.elderscrollsonline.com/discussion/77461/missing-bank-items-bank-slots-skill-points/p34