Seriously, this crap agian? Can't log in

Petoften

Game gives a 'sent you a code' block, no code sent, same thing as a couple weeks ago.

Petoften

And we can't edit a post?

Petoften

I think on the 4th try it finally sent a code. By then I'd given up and quit without checking. When I went back to try to use it, it wouldn't take it. But got another code.

Petoften

Then after logging in, in the *same session*, I log out and back in in a second account, demands a new code, no code sent.

Rohamad_Ali

Petoften wrote: »

And we can't edit a post?

click by the post number till you see the wheel symbol. That allows edits.

Caligamy_ESO

Did you try just completely ignoring the message on your screen and manually typing in the password carefully?

Because this same stupid bug keeps coming around and around over and over again.. its getting kinda sad.

wilykcat

Sometimes I'll run into that bug too. It happens when a password is mistyped.

Petoften

"Did you try just completely ignoring the message on your screen and manually typing in the password carefully?"

It was when I entered the password that the popup demanded a code.

Petoften

" It happens when a password is mistyped."

Password wasn't mistyped, it said device had a new IP address.

wilykcat

Ah ok. Now I understand 👍.

Customer support can help.

ZOS_Hadeostry

Greetings,

After further review we have decided to move this thread to a category we think is more appropriate for this topic, as this is an account issue.

Thank you for your understanding

ZOS_Phoenix

@Petoften

Hello, please try the steps in this article to see if they allow the emails to come through.

If the issue persists, please open a ticket here and our team will be happy to assist further!

Petoften

Got the same problem again tonight.

ZOS_Bill

@Petoften

Have you started a ticket?

If so, you can post your ticket number here.

Petoften

Yes, nearly 48 hours ago, no response. 230903-009489

Petoften

Problem still happening.

Petoften

To be clear, I have two accounts. It was happening with both, now with one.

ZOS_Kraken

@Petoften I left you a message about the status of your ticket.

Petoften

Thanks, but I didn't get a message. However, tonight the problem was gone on its own.

ZOS_Bill

Thank you for the update!

Since the problem has resolved itself, we are going to go ahead and close this discussion.