Seriously, this crap agian? Can't log in

Petoften · September 2023

Game gives a 'sent you a code' block, no code sent, same thing as a couple weeks ago.

Petoften · September 2023

And we can't edit a post?

Petoften · September 2023

I think on the 4th try it finally sent a code. By then I'd given up and quit without checking. When I went back to try to use it, it wouldn't take it. But got another code.

Petoften · September 2023

Then after logging in, in the *same session*, I log out and back in in a second account, demands a new code, no code sent.

Rohamad_Ali · September 2023

Petoften wrote: »

And we can't edit a post?

click by the post number till you see the wheel symbol. That allows edits.

Caligamy_ESO · September 2023

Did you try just completely ignoring the message on your screen and manually typing in the password carefully?

Because this same stupid bug keeps coming around and around over and over again.. its getting kinda sad.

wilykcat · September 2023

Sometimes I'll run into that bug too. It happens when a password is mistyped.

Petoften · September 2023

"Did you try just completely ignoring the message on your screen and manually typing in the password carefully?"

It was when I entered the password that the popup demanded a code.

Petoften · September 2023

" It happens when a password is mistyped."

Password wasn't mistyped, it said device had a new IP address.

wilykcat · September 2023

Ah ok. Now I understand 👍.

Customer support can help.

ZOS_Hadeostry · September 2023

Greetings,

After further review we have decided to move this thread to a category we think is more appropriate for this topic, as this is an account issue.

Thank you for your understanding

ZOS_Phoenix · September 2023

@Petoften

Hello, please try the steps in this article to see if they allow the emails to come through.

If the issue persists, please open a ticket here and our team will be happy to assist further!

Petoften · September 2023

Got the same problem again tonight.

ZOS_Bill · September 2023

@Petoften

Have you started a ticket?

If so, you can post your ticket number here.

Petoften · September 2023

Yes, nearly 48 hours ago, no response. 230903-009489

Petoften · September 2023

Problem still happening.

Petoften · September 2023

To be clear, I have two accounts. It was happening with both, now with one.

ZOS_Kraken · September 2023

@Petoften I left you a message about the status of your ticket.

Petoften · September 2023

Thanks, but I didn't get a message. However, tonight the problem was gone on its own.

ZOS_Bill · September 2023

Thank you for the update!

Since the problem has resolved itself, we are going to go ahead and close this discussion.