Disabling crown gifting is a bad idea

FireBreathingNord

It's important to remember that we don't have concrete information on the specific reasons behind certain actions or policies. Speculating about the internal workings of a company or the motives behind certain decisions can lead to misunderstandings.

The issue at hand could indeed be more complex than it appears, and until we have official statements or information from the developers at ZOS, within reason for security, it's best to refrain from making assumptions about what's happening behind the scenes. It's always a good practice to base our discussions on the facts and official statements.

As the saying goes, "In the absence of information, speculation is just fiction." Who knows, maybe ZOS will shed some light on the situation in the future.

Vulkunne

brylars wrote: »

[snip]

You are right on so many different levels.

[edited to remove quote]

Suna_Ye_Sunnabe

This is a horrible move on Zos' part. Horrible.

dcrush

Starting today, I am pausing the game for the foreseeable future due to ongoing ZOS behavior.

CrashTest

RIP all the guilds who are now out thousands of real dollars because they legitimately bought tons of crowns through ZOS this past recent crown sale for guild prizes and giveaways. What a coincidence that gifting is shut off right after the sale.

SilverBride

This is frustrating and disappointing for many players, but ZoS would not do it if they didn't think they really needed to. Life doesn't always go the way we want and this game is no exception.

vsrs_au

ZOS_Kevin wrote: »

wilykcat wrote: »

Sometimes investigations and temporarily disabling stuff does take longer. Not everything in life happens quickly and instantly.

Just wanted to build on this point. We are working on building solutions that protect everyone when gifting crown store items. Investigating solutions and building those out does take time. We understand this is not deal. It isn't ideal for anyone not engaging in fraudulent behavior. It isn't ideal for us. However, we want to stress this is temporary as we are working out the best path forward. We don't know how long this will take, but we are working to resolve this as soon as we can.

@ZOS_Kevin , thanks for the updates, and please don't let all the angry rant threads re: crown item gifting get to you. Many of us, myself included, really appreciate your work, and I hope you're part of the ZOS team for many years to come.

Casul

SilverBride wrote: »

This is frustrating and disappointing for many players, but ZoS would not do it if they didn't think they really needed to. Life doesn't always go the way we want and this game is no exception.

Good luck being the voice of reason for a bad decision.

I appreciate you trying to be positive, but you are in the extreme minority for this topic. And ZoS should hear the echo of anger from the player base as the result of this decision.

Gray_howling_parrot

vsrs_au wrote: »

ZOS_Kevin wrote: »

wilykcat wrote: »

Sometimes investigations and temporarily disabling stuff does take longer. Not everything in life happens quickly and instantly.

Just wanted to build on this point. We are working on building solutions that protect everyone when gifting crown store items. Investigating solutions and building those out does take time. We understand this is not deal. It isn't ideal for anyone not engaging in fraudulent behavior. It isn't ideal for us. However, we want to stress this is temporary as we are working out the best path forward. We don't know how long this will take, but we are working to resolve this as soon as we can.

@ZOS_Kevin , thanks for the updates, and please don't let all the angry rant threads re: crown item gifting get to you. Many of us, myself included, really appreciate your work, and I hope you're part of the ZOS team for many years to come.

Yea if Kevin could just be game director at this point that'd be great

TaSheen

SilverBride wrote: »

This is frustrating and disappointing for many players, but ZoS would not do it if they didn't think they really needed to. Life doesn't always go the way we want and this game is no exception.

With you on this....

Casul

Jaustink wrote: »

vsrs_au wrote: »

ZOS_Kevin wrote: »

wilykcat wrote: »

Sometimes investigations and temporarily disabling stuff does take longer. Not everything in life happens quickly and instantly.

Just wanted to build on this point. We are working on building solutions that protect everyone when gifting crown store items. Investigating solutions and building those out does take time. We understand this is not deal. It isn't ideal for anyone not engaging in fraudulent behavior. It isn't ideal for us. However, we want to stress this is temporary as we are working out the best path forward. We don't know how long this will take, but we are working to resolve this as soon as we can.

@ZOS_Kevin , thanks for the updates, and please don't let all the angry rant threads re: crown item gifting get to you. Many of us, myself included, really appreciate your work, and I hope you're part of the ZOS team for many years to come.

Yea if Kevin could just be game director at this point that'd be great

Nobody here thinks that Kevin is making the decision, he’s just the messenger and we don’t intend to shoot him for telling us the bad news. But that shouldn’t stop people from expressing their frustrations with this bad decision.

SilverBride

Casul wrote: »

SilverBride wrote: »

This is frustrating and disappointing for many players, but ZoS would not do it if they didn't think they really needed to. Life doesn't always go the way we want and this game is no exception.

Good luck being the voice of reason for a bad decision.

I appreciate you trying to be positive, but you are in the extreme minority for this topic. And ZoS should hear the echo of anger from the player base as the result of this decision.

If anyone here has ever been a victim of fraud they may change their view.

Jaimeh

I wonder if it's coincidental that they brought back crates as daily log in rewards the past month and this month and if it was deliberate because they knew they wouldn't reinstating crate gifting any time soon, and in fact would have to shut down the whole gifting system.

Casul

SilverBride wrote: »

Casul wrote: »

SilverBride wrote: »

This is frustrating and disappointing for many players, but ZoS would not do it if they didn't think they really needed to. Life doesn't always go the way we want and this game is no exception.

Good luck being the voice of reason for a bad decision.

I appreciate you trying to be positive, but you are in the extreme minority for this topic. And ZoS should hear the echo of anger from the player base as the result of this decision.

If anyone here has ever been a victim of fraud they may change their view.

The vast majority of us are not stealing people’s information and selling crowns. Why are we being punished for what criminals are doing? I get it, fraud is a problem that needs to be solved, but without a single bit of information as to how soon this can be resolved and the current status as “foreseeable future” is not a good look.

Either way, fundamentally we have differing opinions about how this should have been handled, and that is ok.

RaikaNA

Katheriah wrote: »

This is literally the only reason I trade so much, because I want all the shinies. I could live without crown crates, but this really makes me thing twice about playing ESO.

What the hell am I supposed to do with my 200 mil gold?

Donate your gold to Charity

SilverBride

Casul wrote: »

The vast majority of us are not stealing people’s information and selling crowns. Why are we being punished for what criminals are doing? I get it, fraud is a problem that needs to be solved, but without a single bit of information as to how soon this can be resolved and the current status as “foreseeable future” is not a good look.

We aren't being punished. ZoS is trying to fix a problem and I'm sure they avoided this as long as they could. It's those that are committing the crimes that are the cause of what is happening to us now. They are the ones to blame.

Gray_howling_parrot

Casul wrote: »

Jaustink wrote: »

vsrs_au wrote: »

ZOS_Kevin wrote: »

wilykcat wrote: »

Sometimes investigations and temporarily disabling stuff does take longer. Not everything in life happens quickly and instantly.

Just wanted to build on this point. We are working on building solutions that protect everyone when gifting crown store items. Investigating solutions and building those out does take time. We understand this is not deal. It isn't ideal for anyone not engaging in fraudulent behavior. It isn't ideal for us. However, we want to stress this is temporary as we are working out the best path forward. We don't know how long this will take, but we are working to resolve this as soon as we can.

@ZOS_Kevin , thanks for the updates, and please don't let all the angry rant threads re: crown item gifting get to you. Many of us, myself included, really appreciate your work, and I hope you're part of the ZOS team for many years to come.

Yea if Kevin could just be game director at this point that'd be great

Nobody here thinks that Kevin is making the decision, he’s just the messenger and we don’t intend to shoot him for telling us the bad news. But that shouldn’t stop people from expressing their frustrations with this bad decision.

I was being serious. Kevin is the man. Nobody is shooting kevin, he's our homie.

Azphira

Arbitrage is scary when the customer does it.

wilykcat

Jaustink wrote: »

Casul wrote: »

Jaustink wrote: »

vsrs_au wrote: »

ZOS_Kevin wrote: »

wilykcat wrote: »

Sometimes investigations and temporarily disabling stuff does take longer. Not everything in life happens quickly and instantly.

Just wanted to build on this point. We are working on building solutions that protect everyone when gifting crown store items. Investigating solutions and building those out does take time. We understand this is not deal. It isn't ideal for anyone not engaging in fraudulent behavior. It isn't ideal for us. However, we want to stress this is temporary as we are working out the best path forward. We don't know how long this will take, but we are working to resolve this as soon as we can.

@ZOS_Kevin , thanks for the updates, and please don't let all the angry rant threads re: crown item gifting get to you. Many of us, myself included, really appreciate your work, and I hope you're part of the ZOS team for many years to come.

Yea if Kevin could just be game director at this point that'd be great

Nobody here thinks that Kevin is making the decision, he’s just the messenger and we don’t intend to shoot him for telling us the bad news. But that shouldn’t stop people from expressing their frustrations with this bad decision.

I was being serious. Kevin is the man. Nobody is shooting kevin, he's our homie.

Kevin along with all other Zenimax employees are awesome and innocent 👏 😄

Kiyakotari

I have 4 ESO accounts. I play actively on all 4 of them, on both PC-NA and PC-EU servers. I guess there's no point in adding ESO+ for the 3 accounts that aren't my "main," since now I can't even pass purchases with crowns that I have paid ZOS for to my main account from those other accounts due to this decision. I had turned it on during the Anniversary event, but I deactivated it on them after the Crate Gifting went down. Was thinking about turning it back on, but now? No point.

Debating turning off ESO+ on my main account, too. I want to, because I do believe in "voting with your wallet." But I have chronic pain, and I don't use Rx pain meds. Instead I use CBT and DBT techniques, and ESO plays a big role in that (distraction and "bodily disconnect" method). So I'm really, really torn.

ElvenOverlord

Y’all acting like this not just a temporary band-aid solution until they find a long-term one. It’s not permanent

Elsonso

Casul wrote: »

SilverBride wrote: »

This is frustrating and disappointing for many players, but ZoS would not do it if they didn't think they really needed to. Life doesn't always go the way we want and this game is no exception.

Good luck being the voice of reason for a bad decision.

I appreciate you trying to be positive, but you are in the extreme minority for this topic. And ZoS should hear the echo of anger from the player base as the result of this decision.

I think most people will sit back and realize that something serious is going on and just go about their game without that feature while it gets resolved.

xclassgaming

wilykcat wrote: »

Sometimes investigations and temporarily disabling stuff does take longer. Not everything in life happens quickly and instantly.

You deserve a gold star for common sense and not just "ZOS BAD" like pretty much all of the forum these days.

majulook

Katheriah wrote: »

This is literally the only reason I trade so much, because I want all the shinies. I could live without crown crates, but this really makes me thing twice about playing ESO.

What the hell am I supposed to do with my 200 mil gold?

Thats the issue in a nutshell. Players have vast amounts of gold and nothing to do with it.

The Game needs a way for players to get the shinny shinny crown things for in game gold, ZOS could set the pricing if they get it right it would be a great gold sink. Maybe set it between 300 gold per crown and 600 gold per crown.

Araneae6537

I’m really baffled; honestly, this seems a really bad move. I have been very happy to both buy and sell Crowns at different points in the game, as well as sending gifts.

It absolutely sucks to be defrauded, but the answer is not to take the ability to gift items away from everyone. There were solutions within the community around this, including within guilds. Otherwise, you take the risks you are comfortable with. But it should be each player’s choice.

I’m all for providing more options, such as an ability to trade Crown store items for gold or other in-game items. Similarly, it would be great if it were easier for players to find out the relative value of items — average selling price or however you wish to quantify that — but I don’t think we should all lose the ability to trade or sell because some people try to take advantage of others. Give players tools and empowerment rather than take options away from everyone.

SilverBride

Araneae6537 wrote: »

...but I don’t think we should all lose the ability to trade or sell because some people try to take advantage of others...

They aren't doing this because some players scammed others in game over crown sales. From what I understand it goes much deeper than that.

Araneae6537

SilverBride wrote: »

Araneae6537 wrote: »

...but I don’t think we should all lose the ability to trade or sell because some people try to take advantage of others...

They aren't doing this because some players scammed others in game over crown sales. From what I understand it goes much deeper than that.

Ahhh, the official post was really vague; I imagined maybe there were more in-game scammers and ZOS had become swamped with support tickets. Crowns fraudulently bought in the first place had not occurred to me… I cannot argue that action is not needed to stop theft, if that is the case, but I do feel that steps should have been taken to protect players who legitimately bought Crowns or pay for additional ESO+ accounts in good faith — at least some warning, maybe also only disabling accounts under a particular age and/or activity level. Making this move so suddenly and right after a Crown sale looks especially bad IMHO. Some of my guildies probably bought Crowns for our raffles supporting trader bids.

BardokRedSnow

Aorys wrote: »

ZOS_Kevin wrote: »

wilykcat wrote: »

Sometimes investigations and temporarily disabling stuff does take longer. Not everything in life happens quickly and instantly.

Just wanted to build on this point. We are working on building solutions that protect everyone when gifting crown store items. Investigating solutions and building those out does take time. We understand this is not deal. It isn't ideal for anyone not engaging in fraudulent behavior. It isn't ideal for us. However, we want to stress this is temporary as we are working out the best path forward. We don't know how long this will take, but we are working to resolve this as soon as we can.

Please keep in mind that people quitting the game today will not be back since they gonna be engaged in other games being released now. That's all because ZOS team had 6 months to investigate the case.

Baldur’s Gate 3 lol I only played this mmo because it’s elder scrolls, but now even that couldn’t keep me playing.

In light of Zos’ decisions this year.

BardokRedSnow

SilverBride wrote: »

Araneae6537 wrote: »

...but I don’t think we should all lose the ability to trade or sell because some people try to take advantage of others...

They aren't doing this because some players scammed others in game over crown sales. From what I understand it goes much deeper than that.

[snip]

And the kicker is they’re still getting more money via crown to gold exchange in the long run than they would without it. Temporary though they claim this to be, consumer good will isn’t eternal and is fleeting and they had very little as is. These decisions will be costly. Much more costly than whatever perceived loss they had from allowing gifting to continue as it has for years.

[edited for bashing]

BardokRedSnow

For those trying to keep a positive light, good for you. Im not gonna put y’all down for trying to see the bright side of things. However stating it’s “temporary” falls on deaf ears to most because they’ve been saying this about crown crate gifting for six months now. Temporary keeps fans from getting items for months that won’t return for a year, sometimes two.

If you’re that patient, great, but not everyone is and when you’ve been playing for years and years… and the only fresh thing to keep you interested just got taken away for seemingly vague reasons you’re being kept in the dark on as though you are too ignorant to understand…. Why would anyone be patient in that situation.

You are the consumer. They need you, us, not the other way around. Good faith is earned, and Zenimax, you have not earned our good faith over these many years. What they’re banking on and hoping for is that most of the fan base is too addicted to this game to leave. It’s a gamble that I don’t think will pay off in the end.