Login issues again?

Wolfenbelle

Aram500 wrote: »

Could sign in earlier, but problem still persists for PC/ EU ... no access code in mail and no access to account - aagin

Same issue for me. I signed in early this morning. When I tried again later, the ESO client could not recognize my device. Even though I got the message that an access code was sent, there was none sent. I tried multiple times over a period of 90 minutes.

PC NA here.

Also, I looked for a way to open a support ticket, but that does not seem possible.

Basbor

AnonomissX wrote: »

The issue is on ZOS end.

Totally and absolutely one hundred percent correct observation.

Gendizer

Hello,

I would like to draw your attention to the serious issues that players have been facing recently. I am a regular user and a subscriber to your game, but the situation that has arisen is causing significant concern.

For some time now, the game servers have been experiencing significant difficulties. Frequent crashes and errors upon re-entry have become common occurrences. Currently, many players, including myself, are unable to access the game at all. This seriously impacts our gaming experience and satisfaction from the paid subscription.

I understand that technical glitches can occur on any online platform, but such prolonged problems are detrimental to both players and your reputation. Considering that we, the players, have invested our money and time in your product, we would like to see more prompt responses to such situations.

In connection with this, I would like to address you with a request for compensation for the inconveniences we are enduring due to the inaccessibility of the game. This could take the form of bonuses, additional in-game resources, or an extension of the subscription period for the duration of the technical issues.

I value your product and wish to continue participating in it, but the current situation significantly undermines my confidence in the stability and quality of the provided services. I hope for your understanding and a constructive response to this inquiry.

Sincerely,
Gendizer

Bigfoot79

"an unexpected internal error has occurred".

I have been getting this since last night. But I choose to look on the bright side - at least, now, there is no queue to get mad at!

zacvanm

At least it’s not telling me to make sure I have a valid internet connection..as if the issue is ever on my end..

Aiden.X

Napalm_Death32 wrote: »

none of the servers are working, i got the unresposive bug of alt tabbing, game refused to open, so i had to restart the game and now its not working at all.

Same error here: Steam / PC / Germany - No VPN.

LoneWandererBud

The Elder Scrolls offline

DragonRacer

Should I just go ahead and cancel my guild auction for tonight?

This seems grim they’re down for everyone for so long and don’t even know why yet, much less timeline for a fix.

Right after the Crown Sale, too. LOL

Zenodil

Starfield gamers watchin, we really expect this customer support

Noxji

Adding my name here too from PCEU. Can't login as of today only. Waiting patiently for an update.

geosto1b16_ESO2

ALSO.....
the latest is " we sent an access code to the email address associated with this account",

except there is no email sent .. it is the same for the US and EU megaservers.

I suppose its a change from "you have been placed in a queue 25mins and counting....

Pherfine

The worse part is the uncertainty. Did i get hacked? is my account ok? did my credit card or bank payment get compromised? is my identity compromised? Those are the issues that one deals with in these circumstances. The game loss (if any is occurring) might be as inoffensive as just walking down the road and tripping over a pebble and just composed yourself and keep walking, but when the rest of the issues pop is when we panic.

Xandreia_

typical weekend on the scrolls

woufff

Well, all this wouldn't be an issue if Starfield would already be live now...

stefj68

can't even log to the website to cancel my subscription! this is no sense, so many issues lately, zero compensation!

WarSirius

What is going wrong? i cannot access my account on website and in game too, request an access code, but i dont receive it, and i cannot access my account too, some bug or someone stole my account?????

S2RDK

Tried 3 times and got 3 different messages....

VampirellaBat

Still impossible to connect with PS5.

Capricas_Kirito

My launcher has successfully validated itself and I attempted to log in once more. This time I tried with three separate accounts all with the same results, that is:

Sadly, the code never arrives. But shockingly is the implication that my email accounts, which were verified at the time of creation, might not actually exist! Looks like Microsoft is spreading their customer service policy to ZOS.

richo262

PC NA, I'm now waiting for an email code, nothing has changed on my system, but email has not arrived.

Malprave

WarSirius wrote: »

What is going wrong? i cannot access my account on website and in game too, request an access code, but i dont receive it, and i cannot access my account too, some bug or someone stole my account?????

Guess you didn’t catch any of the previous 200 posts?

Sheridan

According to the time of the first messages in this thread - has this mess really been going on for 8 hours straight? Guess I can't count on a quick fix then...

huntgod_ESO

PC-NA

Can't login with STEAM launcher, can't login directly without getting ACCESS CODE message and it doesn't send email.

Chalinal

@ZOS_JessicaFolsom @ZOS_GinaBruno @ZOS_Bill

With how long players have been having these log in issues over the past couple days, there should be some kind of compensation for play time lost and the frustration of not being able to play a game that many pay for (ESO+), myself included.

Because we also got cheated out of a "real" (in my opinion) Quakecon 2023 event and the associated Flame Atronach pet rewards, I would suggest offering the pet that was due in rotation this year (Flame Atronach Senche-Jaguar) for FREE in the Crown Store. Potentially offering all Flame Atronach pets would be a grander gesture, but the one that has only been seen once since release would be appropriate compensation for this time lost playing.

EmilyElizabethESO

I logged in this morning on ps na but now I can't get in. I tried restarting my PlayStation but that didn't help.

VanLo83

stefj68 wrote: »

can't even log to the website to cancel my subscription! this is no sense, so many issues lately, zero compensation!

Same problem, also want to cancel sub because this joke of a game doesn't deserve it at all.

EF321

I want Guar to be light blue this time, please.

AnonomissX

Somehow my guildie slipped in on the Xbox NA server after repeated attempts about an hour ago. He is one of two people in Craglon. He rode without Way-shrining it to Belkarth. It is a ghost town. So is zone chat.

Ingenon

Sheridan wrote: »

According to the time of the first messages in this thread - has this mess really been going on for 8 hours? Guess I can't count on a quick fix then...

8 hours 26 minutes and counting.

By now, most technical support teams I have worked with would have tried everything they could think of to fix the problem. I'm concerned.

WarSirius

Malprave wrote: »

WarSirius wrote: »

What is going wrong? i cannot access my account on website and in game too, request an access code, but i dont receive it, and i cannot access my account too, some bug or someone stole my account?????

Guess you didn’t catch any of the previous 200 posts?

oh yes i see, i feel a releave for me now, i though it was worst...ok lets have some pacience, but for coincidence it happen when i could play, since i have few time to play .