I just deposited items into my bank did a quest and when i came back it is currently all missing. I had 80 full slots of crafting materials and the pre purchase maps and pets in my bank and now it only shows my gold i had stored there. I tryed reloading UI and logging out and its still 100% empty, and i can even store more items now. They are just all gone =( please adress this issue asap as now i cant lvl crafting or do maps. Please bump this so it gets noticed and it can be worked on immediately.
((UPDATE APRIL 5TH 3:47est)) So a few hours after my forum post on April 1st Zenimax had contacted me through email, on this forum and also in-game (the in-game support needs to be tweaked a bit so people don't have to sit with the tab open).They said that they will be working hard to get us our items back and that they are well aware of the problem but they do not know how long it will take them to fix. It has been a few days and i understand they are trying to send our items back to us but might i suggest a short-term solution, alot of us lost ALOT of crafting materials and just stuff we found after our adventures, but for the time being would it be possible to send us back the items we lost before we even started, which would be the Pets/Maps/RingsofMara. I say this because i can deal with losing alot of materials for crafting, but i would like to do the maps as i level and not have to backtrack to low level zones and receive gear that is outdated. Hopefully this might be a decent idea for you all to consider and please just keep us informed on any new data, thanks
((UPDATE APRIL 5th 11:00pm est)) I was just pvping in cyrodil and i got failed to transfer character and now im falling threw the earth. I cannot /stuck because im in cyrodil and i cant die because im falling. Altf4 does nothing and if i log out and back in im still just falling. So now my bank has most likely been deleted with all my items a 2nd time AND i cant even play the game because my avatar is forever falling....i want to love this game but this is absolutely ridiculous
((UPDATE APRIL 13TH 9:29est)) Still having a lot of the normal bugs... load screens/no guild and friends list/ Cant access guild bank since no guild and I cant use my normal bank in fear of it getting deleted again >.< ....Also I have received 0 items back from my first bank wipe which happened April 1st. When this game works its so great but these bugs are getting out of hand, I personally bought the collectors edition and the only thing I got was early access basically because all the items are gone.... not sure why they don't at least re send pre order and beta pets and the other items back to people for the time, because I have a feeling ill be veteran rank 10 before I even see those maps again and then they will be useless =(....also im stuck in one of the cyrodil mines atm because you cant load into cyrodil AND when you relog it puts you back in the mine....fun =/
((UPDATE APRIL 14th 2:30am est)) I finally have received the pre-order items in my mail, I got 2 sets of all the pets and rings of mara and a set of the maps again. I didn't not get any of my bank items back but this is a good start, thank you zenimax.
((UPDATE APRIL 23rd)) 3 nights ago I received an email from zenimax saying they have resolved the problem. They re-sent my pre order items earlier in the week but told me they could not receive my other items that were deleted. They instead gave me 50k gold to compensate for the losses. Hopefully this helps everyone this will most likely be my last post on this forum unless another wipe happens. GL to everyone