4 crashes in 5 minutes since servers opened from new patch

virtus753

Saoirse_Siobhan wrote: »

Still crashing. Also noticed it keeps resetting my graphics settings whenever I try to lower them. Dunno it anyone else encountered that problem?

Are they resetting on crash or as soon as you try to change them? Crashing means your settings will likely not get saved properly - and that can even result in your saved variables for add-ons getting wiped out, so it would probably be a good idea in general to back up UserSettings and the Saved Variables folder with all the various crashes going on right now.

morrowjen

I got in for a second - CTD. Turned off an addon CTD. Now I can't even get to the character selection screen! How on Earth can I fix or troubleshoot anything if it crashes the second I hit log in?! This is wayyyyyy beyond the usual pains that an update gives. I haven't been able to play at ALL since the patch.

Ashkael

Still a lot of crashes in the grahtwood. I think, this is path is something..

CJNight

Generally crash without warning after logging in and trying to move. There has been 1 occasion so far where it crashed when the game was loading. There are no error messages after a crash for me.

UserID: CJNight15
Server: PC NA

Ashkael

Oh sorry not only grahtwood. In every town, where i move too fast, game load something and freez on sec, and after crashes.

Saoirse_Siobhan

virtus753 wrote: »

Saoirse_Siobhan wrote: »

Still crashing. Also noticed it keeps resetting my graphics settings whenever I try to lower them. Dunno it anyone else encountered that problem?

Are they resetting on crash or as soon as you try to change them? Crashing means your settings will likely not get saved properly - and that can even result in your saved variables for add-ons getting wiped out, so it would probably be a good idea in general to back up UserSettings and the Saved Variables folder with all the various crashes going on right now.

Ah it must have kept crashing during the reload after changing the settings (hard to keep track of with the amount of crashes) because I finally managed to change the settings without crashing and it has stayed now since yesterday.

Thanks for reminding me! I had saved a copy of the Saved Variables folder but forgot the UserSettings file! Phew!

daemondamian

Getting more crashes now in between doing writs or shortly after (not while actually at the station and crafting).

I do use the lazy writ crafter addon but you would think that would make me crash while actually at a station doing the writ and not in between stations or shortly there after?

newtinmpls

I can get to the character screen, but when I load into my character - boom - the game is gone. NO chance to pick up my daily prize



Edit: PC NA and EU

Edit/update: now it lasts about a minute after login, again PC EU & NA and ESO+ and not

.

silvereyes

Hello. Haven't logged into the game in 6 months. Thought maybe I would pop into the forums to check and see if the game is in any better shape than when I left it.

First thing I'm greeted with is a giant red banner at the top about how everything is on fire.

Looks like that's a no, then.

tuibitsi

silvereyes wrote: »

Hello. Haven't logged into the game in 6 months. Thought maybe I would pop into the forums to check and see if the game is in any better shape than when I left it.

First thing I'm greeted with is a giant red banner at the top about how everything is on fire.

Looks like that's a no, then.

Escape while you still can

Tommyguns818

This happening to me over and over.

Cur1UpAndDie
PC/NA

notyuu

id: notyuu
PC/EU

two new problems
1: CTD upon reaching "requesting character load"
2: CTD upon changing window focus to something else on my second monitor

I my honest opinion I think you should just roll back the entireity of U36 as something is evdiantly critically wrong


update: only way to fix these issues was to power-cycle my machine and then make eso the first thing i booted up

Shagreth

I can't even load into the game, it always crashes.

I have been trying and trying to log into the damn game and before it loads into the world -- there's always a crash, that means I can't play and you're telling me you'll be fixing this in two weeks?! This has to be a joke.

Rishikesa108

In one hour playing, two crashes, two different characters, just doing nothing. No error message, just the game vanished.

mkaul

Hi,

for me, the Add-On HarvestMap & HarvestMap-Data seems to be the problem. Uninstall the Add-On with remove of Saved-Variables solved the problem.

Now no crashes anymore...

JoDiMageio

3 crashes in 20-30 minutes here.
PC-EU

vsrs_au

mkaul wrote: »

Hi,

for me, the Add-On HarvestMap & HarvestMap-Data seems to be the problem. Uninstall the Add-On with remove of Saved-Variables solved the problem.

Now no crashes anymore...

It's not HarvestMapData that is a problem, it's HarvestMap, and the problem with that particular addon is specifically the library NodeDetection used by HarvestMap. If you delete the NodeDetection subdirectory under HarvestMap, you can still use both those addons. At least it works for me, I've returned to ESO after months off, and have played for many hours the last several days, with no crashes.

Before anyone points it out, I realise that some of us have had crashes even with no addons, but in @mkaul's case, the crash vanished when those 2 addons were removed, which I think narrows the cause of the crash down to the NodeDetection library only.

rotten333

mkaul wrote: »

Hi,

for me, the Add-On HarvestMap & HarvestMap-Data seems to be the problem. Uninstall the Add-On with remove of Saved-Variables solved the problem.

Now no crashes anymore...

Thank you..it was painful and now it is better.

Ashkael

Any idea what else should i disable to avoid crashed in big cities?

acid1987

not running any add-ons and i cant even get to the logon page it crashed on me during the intro movies. been talking with tech support since the day the patch came out and not resolved yet. i want the money back i paid for eso plus. I stupidly paid for a year less than a month ago and now i cant play the game. unless compensation is made i wont be buying anything else.

krayphysh

Having the same issue, haven't been able to play for days. I can usually log in, select my character, and enjoy 2 minutes of scenery before the game crashes...no notification, just closes itself. I've tried everything mentioned on this forum and have had no luck yet. PC specs are fine.

krayphysh

acid1987 wrote: »

not running any add-ons and i cant even get to the logon page it crashed on me during the intro movies. been talking with tech support since the day the patch came out and not resolved yet. i want the money back i paid for eso plus. I stupidly paid for a year less than a month ago and now i cant play the game. unless compensation is made i wont be buying anything else.

lol I would be cool with some free crown crates to make up for not being able to utilize my ESO plus service while this bug is being worked out ;-)

omnidoh

For some of us, the culprit was a software program called: "Process Hacker", which can be used to force process priority for things, specifically ESO's poorly designed I/O priority requirements, which can literally prevent keystrokes and delay mouse movements outside of the game window, IF you happen to be muti-tasking.

After closing said program, ESO launched just fine and remained stable.
My "speculation" is that the dev's are following some directive by some senior management person, to change ESO so that it will actively search for and detect other processes running on a PC, and force-close itself if it detects said processes.
This would have to be permissible via the EULA, to prevent litigation.

The only current workaround to this would be to force ESO to run sandboxed, but that's a bit more technical than most players would have the patience for, or familiarity with.

FlopsyPrince

omnidoh wrote: »

For some of us, the culprit was a software program called: "Process Hacker", which can be used to force process priority for things, specifically ESO's poorly designed I/O priority requirements, which can literally prevent keystrokes and delay mouse movements outside of the game window, IF you happen to be muti-tasking.

After closing said program, ESO launched just fine and remained stable.
My "speculation" is that the dev's are following some directive by some senior management person, to change ESO so that it will actively search for and detect other processes running on a PC, and force-close itself if it detects said processes.
This would have to be permissible via the EULA, to prevent litigation.

The only current workaround to this would be to force ESO to run sandboxed, but that's a bit more technical than most players would have the patience for, or familiarity with.

That would be incredibly bad if it were true. I am not running anything that would intentionally work with ESO in the slightest, yet it crashes if I have even most of my addons running and I run into a bad area of Alinor. Who knew the exit nearest to the Thieves area was so dangerous. Someone must have paid off the guard(s) that are there regularly!

Sarannah

Ashkael wrote: »

Any idea what else should i disable to avoid crashed in big cities?

ZOS's top thread about the issues states turning off hiding pets in town should help crashing in town. If you are looking for specific game settings, I'd say lowering view distance, particle density, and shadow quality(maybe texture quality) may help.

omnidoh wrote: »

After closing said program, ESO launched just fine and remained stable.
My "speculation" is that the dev's are following some directive by some senior management person, to change ESO so that it will actively search for and detect other processes running on a PC, and force-close itself if it detects said processes.
This would have to be permissible via the EULA, to prevent litigation.

Looking at this thread many crashes seem to be related to third party software: add-ons, process hacker and who know what else players use(manually adjusting settings file, etc). My guess on why it detects process hacker has to do with players trying to hack the game, so anything else that touches ESO's processes is detected as a manipulation of the game itself. Not saying process hacker isn't beneficial to players, but I think that is the reason. Players should be very very very careful when using third party programs. Just look at how ZOS is blamed for players crashing, while it is third party software that causes the issue. Regardless of if it worked before, it is still third party software. Use at your own risk.

krayphysh wrote: »

Having the same issue, haven't been able to play for days. I can usually log in, select my character, and enjoy 2 minutes of scenery before the game crashes...no notification, just closes itself. I've tried everything mentioned on this forum and have had no luck yet. PC specs are fine.

Assuming you tried everything else: Updating drivers, repairing gamefiles, removing third party programs, checked/lowered your settings, etc. And everything else suggested by ZOS or in all the crashing threads.
**Do NOT do this yourself, let a professional do this!**: But maybe check how old your BIOS drivers are, and update those if needed.**Again, do NOT do this yourself, let a professional do this as this may wreck your entire computer if something goes wrong!!**

PS: For those players having crash issues, post as much info as possible. GPU, motherboard, windows type, driver version, in-game settings, etc. Anything you think could possibly be an issue.

Ingenon

omnidoh wrote: »

For some of us, the culprit was a software program called: "Process Hacker", which can be used to force process priority for things, specifically ESO's poorly designed I/O priority requirements, which can literally prevent keystrokes and delay mouse movements outside of the game window, IF you happen to be muti-tasking.

After closing said program, ESO launched just fine and remained stable.
My "speculation" is that the dev's are following some directive by some senior management person, to change ESO so that it will actively search for and detect other processes running on a PC, and force-close itself if it detects said processes.
This would have to be permissible via the EULA, to prevent litigation.

The only current workaround to this would be to force ESO to run sandboxed, but that's a bit more technical than most players would have the patience for, or familiarity with.

Has anyone reported this issue to the authors of Process Hacker? Sounds like Process Hacker is causing the latest version of ESO to crash. When I search online, it looks like Process Hacker home page has a "Report a Bug" link near the bottom.

czar

I haven't played in months and when I finally do log into the game, it crashes. lol. GG.

giinoz2011rwb17_ESO

ZOS_GinaBruno wrote: »

While we continue to look into this, please make sure you have disabled all your addons (and relog) to see if that helps in the meantime.

Hi Gina I have had this same issue since a patch a few days before the witch's festival ended and it continues.

Log into game move for short while and screen goes black crash same as other people.

Accounts
GI-in-OZ on NA.
kawaii.potato101 on NA megaserver.

Disabled all addons then removed all addons result no effect still continues.

Used another computer same issue.

Re enabled all addons no change.

Ran repair 4 times no effect.

Please note I get daily reward then if I do not move I can collect and send mail for varied periods of time before game crashes. This time period is longer than the <15 seconds of movement time before crash.

Taking multiple time to get to banker to list items in guild store.
Once there similar to sending mail can interact with baker to buy or sell etc same thing as sending mail.
However game eventually crashes.

It appears that movement in game causes crash to occur however game is unstable for varied periods even if no movement is performed.

Hope this info helps.

Regards
OZ.

DarkAutumn

I'm not sure if it makes a difference but when I logged into the town of BlackWood I noticed that all of the windows seemed to have this weird stretchy effect as though their cubemaps were broken... I've been working with games engines for 19 years and I've not seen this for a while but it always caused issues. The same sort of thing that you see in older engines here a the world beyond what is meant to be seen becomes all funky and stretched and looks something like this:



All of the windows in Blackwood were doing this and the longer I stayed there the more my character started glitching.. So I figured it was just something that was part of a patch and that it was on the "list of things to do.." But then moment I left Blackwood my character crashed within a few minutes.

As I said I'm not sure if it's related but such leaks in an environment can cause issues.

DarkAutumn

Another example of what I mean. This sort of thing happens when cubemaps, responsible for reflections in a world are broken or there's a leak in the environments skybox.