I always have so much trouble with these - I've eventually received the past ones after randomly unlinking and relinking the accounts every couple of days for a week or two (each time I think about it and realize it hasn't showed up yet, lol). Looks like it'll be the same for this new one. I greatly appreciate the free stuff, but I do wish it worked more reliably!
Hi All, we are following up with Prime Gaming about the issue it seems like some of you are having. For now while we try to figure this out, pleaser make sure to follow up with Prime Gaming Customer Service. You should be able to follow up here. That way, we can make sure they have reports of this issue as well.
Had problems too and tried to link/unlink Amazon account. Not sure what is the actual magic sequence but got the redeem confirmation email as soon as I logged into the ESO account after browsing this thread, So logging out and staying that way for a few minutes may be important.