Frostmare and Sabre Cat Frost Atronach mounts lost most of their special effects

Fischblut

Greetings!
This is how Sabre Cat Frost Atronach mount originally looked:





You can see the frosty aura surrounding his whole body.



You can see the frosty trail permanently following the mount.
Now this mount has no ice aura around his body - only around his paws:





There is no frosty trail behind this mount anymore, only some tiny white dots remain:





Same thing happened to Frostmare mount. These two mounts had same visual/special effects, so this unpleasant bug affected them both. I don't have Frostmare personally, but I saw other player riding by on it just yesterday: the horse had frosly aura only around his hooves, and he had no frosty trail behind him as well (only those tiny dots).

Please, return their frosty effects back to their original condition
Thank you.

Fennwitty

While this is possible, are you absolutely sure none of your graphics settings are different? Even drivers.

FluffyDoom

OH NO!

Mine changed too and will be doing /bug report in game as well.

Loralai_907

Hopefully this is just a bug and they can get it sorted out. Rule #1 is you shouldn't be changing things that people paid money for after they have purchased it. Especially in such a way that changes the whole "feel" of the purchased item.

Fischblut

While this is possible, are you absolutely sure none of your graphics settings are different? Even drivers.

My drivers and settings are the same.

Hopefully this is just a bug and they can get it sorted out.

I hope
I already suffer from visual bug with my other favourite mount since they changed the behavior of lighting effects, and now I see new bug with another mount. It's very unpleasant when mounts start changing their original look for the worse

Fischblut

After current patch, both these mounts are still bugged I can't test it on PTS while it's NA server copy, so I can't know if it will be fixed in that build. Can somebody please make sure of that?

Since creation of this thread, I've managed to capture other player's Frostmare on screenshots, including screenshots after today's patch. With almost zero special effects around his body, and no frosty aura behind him in movement:







Frostmare's original look, with frosty aura around his torso, and with frosty trail:

https://www.youtube.com/watch?v=_qJWY9cYoNg

https://i0.wp.com/eso.mmo-fashion.com/wp-content/uploads/sites/2/2015/07/Frost-Mare-Upgraded.jpg?w=499&ssl=1

https://forums.elderscrollsonline.com/en/discussion/comment/1971485/#Comment_1971485

HowellQagan

Demand a refund, that may make the visual asset team prioritize it.

/s

As if it worked with the Thief personality. (it didn't)

Fischblut

Demand a refund, that may make the visual asset team prioritize it.

I actually would do it, but... I like this Sabre Cat model too much to just let it go. Getting back those gems won't make me happier at all.

As if it worked with the Thief personality.

That personality never worked with running, sadly
In case of these two mounts, they had their nice effects for years - and now these effects are suddenly gone. I don't even know how such thing could happen - I just ask to return these mounts to their original intended look

EDIT: for everyone who is waiting for the fix The fix is already on PTS build We should expect it on live servers with Blackwood release.