2 crashs in 10 minutes / 4 in 1 hour/ 10 in 2 hours : good job!

stargleen

No addons here, and crash, crash... 0 stam regen... Crash

SmukkeHeks

No addons here. Still crashes...

VDoom1

Until addons have received appropriate updates the safest thing to do is disable all of them. They can and probably are causing a lot of the crashes.

So far zero crashes for me.

Grognak524

So far I only got crashes in cyro. I don't have and never used addons. Other zones seems to be fine for me.

Aquatorch

My entire large group were crashing a lot in Cyrodiil. So much that most of them logged off till this gets fixed.

Karmen

I crashed while i was dead watching the recap, how addons could have a role ?

kindred

My group and I have also crashed several times in Cyro

virtus753

Arunei wrote: »

StormeReigns wrote: »

Patch days are great.
Hundreds of thousands, to probably millions logging in all at once probably doing the same thing. All right after a major update. Expecting everything to run smoothly and without any issues what so ever.

Like clockwork. Since UO, things never change, cant give it a day or two. Addiction too stronk.

Except, again, this update was supposed to directly address performance issues and things causing crashes. If the update that was supposed to address things like this isn't addressing things like this, that's not a good sign. People shouldn't be repeatedly crashing over and over regardless of how many people are trying to get on now, because there are ALWAYS thousands of people trying to play or log in at any given moment. If large numbers of people trying to get on at any given moment was one of the things causing the game to crash in the past, that should have been one of the things the update fixed. Also it's not like thousands and thousands and millions of players are all rushing to login, because that paints the picture that everyone has already fully reinstalled the game. There are going to be a LOT of people who can't even get into the game for days because of the reinstall, so it's not like a mass exodus to get into the game like you might see on normal updates that don't take nearly as long to get installed.

The huge selling point for this patch was to make performance better. If people are already having issues right out of the gate (which is anyone even surprised, it happens every major patch), I think it's understandable that people will mention when they're having issues.

There are many things that cause crashes and boots to login (which are different), and this update did not promise to fix any of them, especially the server-related ones. The performance improvements for Update 25 mention nothing about crashing or being booted less often. There is nothing about addressing the concurrency problems when too many players are trying to play or log in at once, which is not something that can be fixed client-side even with a whole redownload. I do see notes about assets being optimized and behind-the-scenes improvements with abilities and the effects manager. They say that should help with loading times, although the actual measurable impact probably depends on your system. We should also see fps improvements — with a huge caveat that they would have to monitor how that actually performed in heavily populated areas, since they can’t test that on the PTS very well. Beyond loading times and fps, the only other long-term impact mentioned is smaller patches going forward.

If people were thinking that this update was going to be the one silver bullet for all the performance and server-related issues in game, including boots to login, they’re going to be sorely disappointed. Certainly ZOS did not promise anything more than what’s listed on the performance improvements document. There’s a whole other quarter of improvements listed and two more promised (well, they were actually promised “early Q1 2020” and still haven’t been listed). Update 26 actually mentions server optimization and stability, although there’s no mention of crashes/boots, while Cold Storage — which may potentially help some login delays — has been delayed twice now, currently to Update 27. It’s going to be a very, very long process to see gradual results.

That’s not to say people shouldn’t bring up continuing issues that they’re encountering, but we have to be aware of what specifically we should expect to see from this update compared to whatever rumors made their way around about Update 25 being the cure-all for performance.

x48rph

I crashed twice and both times were when I logged out to switch chars other than that it's been fine

Kertats

Just crashed again outside sej no add-ons pceu

TheFM

Banana wrote: »

I'm going to give it a few days and wait for all my addons to get an update before I give them my verdict

I only have one addon going and thats dressing room atm. Specifically cuz i knew they would cause problems considering alot of the files have been rewritten

Aurielle

Repeated crashing in Cyrodiil and sometimes between wayshrines, eh? Maybe ZOS gave you PC guys the PS4 update by accident.

Waiting on tenterhooks here to see how many ZOS defenders encourage you to:

1. Build a gaming PC
2. Upgrade your HDMI cable
3. Check your internet connection
4. Check to see if your system is overheating

Also waiting on tenterhooks to see how many ZOS defenders inform you “well I don’t have a problem, so the problem must not exist.”

woe

Haven't crashed yet. I've played both new dungeons as well as cyrodil and i have all of my add-ons turned on.

stargleen

Teleport to keeps after dead crash 4 times. 0 addons instaled

The Uninvited

ZOS_GinaBruno wrote: »

A lot of the crashes we're seeing are actually due to out-of-date addons; please make sure they are disabled until the addon authors have a chance to update.

I have just disabled all my addons and crashed when trying to quit the game!

solasub

And now 6..........

This is like this NON STOP since 2 hours

DMuehlhausen

solasub wrote: »

Well, all is in the title ; and it is not my PC : it is a new one, from today ; and Eso crash messages each time....
[edit ; 4th crash in 1 hour ; and same for all my group)

Not to be that guy, but if it's a brand new computer it could be your computer. I highly doubt you went out and updated all drivers and firmware before download ESO. Any piece of hardware with out to date information/software running it could be causing issues. If ESO is the main thing you are running who could very well have bad memory or something as well, other stuff might crash on you as well.

It's probably ESO sure, but you can't just jump to blaming the game.

Aurielle

solasub wrote: »

And now 6..........

This is like this NON STOP since 2 hours

Have you tried building a gaming PC? This is what was suggested to me back when I crashed repeatedly on PS4, maybe it will work for you. Because it’s DEFINITELY not a ZOS coding issue. Definitely not. Nope.

/s

Solinur

ZOS_GinaBruno wrote: »

A lot of the crashes we're seeing are actually due to out-of-date addons; please make sure they are disabled until the addon authors have a chance to update.

Can you please be more specific? When you phrase it like that, people are gonna think this has something to do with the "load outdated addons" checkbox which is really just a check against a number in a textfile. Do you know which system (e.g. chat, ui elements, ... ) is affected?

Ri_Khan

With disabled add-ons I've had one ctd about an hour ago while logging in/out between characters.

solasub

Crash number 7 ; at least I can read the forum ........; some already stopped for this evening and told if it's not fixed soon, they will just stop that game ; 7 crash in 2 hours, some in my group have 10 + ; why continue to play?
And waiting other answers @ZOS_GinaBruno ; because some had just ZERO addons installed.

(and no it's not my pc)

gepe87

3 crashes in 2 hours. Cyrodiil. No addons

Túrin_Vidsmidr

So it's not only me then?
Well memed ZOS!

Valagash

2nd crash within 30 minutes in Cyro. Both ESO stopped working cause port to an other castle. No addons

RealPhoenix

People in my Group are crashing all the time, literally every 10 minutes.
All Addons off, PvP Non-CP Ravenwatch.

ZOS_GinaBruno

Thanks for the additional info, everyone. Just to update, we're currently tracking down a crash (not addon related) that may be the cause of this.

sirinsidiator

ZOS_GinaBruno wrote: »

A lot of the crashes we're seeing are actually due to out-of-date addons; please make sure they are disabled until the addon authors have a chance to update.

When you blame it on addons like that, please at least inform the respective authors that their addon is causing crashes and how, so they know what they have to update. Right now it makes it sound like all out of date addons are broken, which is simply not true.

Evergnar

ZOS_GinaBruno wrote: »

Thanks for the additional info, everyone. Just to update, we're currently tracking down a crash (not addon related) that may be the cause of this.

Thx for the update. Hope its something that can be hotfixed.

LarsS

Our cyro group is crashing while using the tranfer shrines and resning.

SmukkeHeks

7 crashes in an hour and a half did it for me.

Apparently, the masochist in me can get enough