Maintenance for the week of December 2:
• PC/Mac: NA and EU megaservers for patch maintenance – December 2, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)

Unable to Login - "Your username or password may be incorrect or inactive at this time"

  • slicercroeb17_ESO
    slicercroeb17_ESO
    Soul Shriven
    I can't even log in to my account here!
  • kmufc77b16_ESO
    kmufc77b16_ESO
    ✭✭✭
    PC EU
  • llande
    llande
    ✭✭✭
    PC EU Same story

    PLEASE FIX THIS!!!
  • ZoM_Head
    ZoM_Head
    ✭✭✭✭
    +1 PC EU
    mDKs still need a lot of love!
  • boaz733
    boaz733
    ✭✭✭
    same PC EU.
  • LADYKiLLER
    LADYKiLLER
    ✭✭✭
    Having this issue on PC NA
  • Thaliff
    Thaliff
    ✭✭
    PC-US same issue
  • Hallothiel
    Hallothiel
    ✭✭✭✭✭
    ✭✭
    Now happening to myself & other guildmates on PS4 EU (and also NA as some have tried)

    Glad us console plebs get to share the joy 🤣🤣🤣
  • leandro.800ub17_ESO
    leandro.800ub17_ESO
    ✭✭✭✭
    It was fine like 2h ago. Now cant login PCNA
  • horizonxael
    horizonxael
    ✭✭
    idem
  • Dinokstrun
    Dinokstrun
    ✭✭✭
    Same here PC EU what's gone wrong this time ZoS?
  • chuck-18_ESO
    chuck-18_ESO
    ✭✭✭✭✭
    Can't get in on PS4-NA either, the server connection keeps timing out.
    The Exclusionary Mandates of Maruhkite Selection: All Are Equal

    1: That the Supreme Spirit Akatosh is of unitary essence, as proven by the monolinearity of Time.
    1: That Shezarr the missing sibling is Singularly Misplaced and therefore Doubly Venerated.
    1: That the protean substrate that informs all denial of (1) is the Aldmeri Taint.
    1: That the Prophet Most Simian demonstrated that monothought begets Proper-Life.
    1: That the purpose of Proper-Life is the Expungement of the Taint.
    1: That the Arc of Time provides the mortal theater for the Sacred Expungement.
    1: That Akatosh is Time is Proper-Life is Taint-Death.
  • SK1TZ0FR3N1K
    SK1TZ0FR3N1K
    ✭✭✭
    Same here on my multiple PC NA accounts
    “There are three kinds of men. The ones that learn by readin’. The few who learn by observation. The rest of them have to pee on the electric fence for themselves.” -Will Rogers
  • SmukkeHeks
    SmukkeHeks
    ✭✭✭✭✭
    Just got it. Got booted to desktop, tried to login and now this.
    Can't login to my account either..
  • randomkeyhits
    randomkeyhits
    ✭✭✭✭✭
    Oooooh!

    Its spreading, server connection timed out for EU PS4 when trying to login, tried several times.

    Looks like the login servers are down so whatever you do, don't log out if you can avoid it.
    EU PS4
  • CelticStones
    CelticStones
    ✭✭✭
    misery loves company, thank talos it's not just me
  • IsyQueen
    IsyQueen
    ✭✭
    Same here :neutral:
  • maddiniiLuna
    maddiniiLuna
    ✭✭✭✭
    Can't Log- In - PC EU - 19:34 GMT+0
  • SirLeeMinion
    SirLeeMinion
    ✭✭✭✭✭
    Same message; both EU and NA, on multiple accounts.
  • Yormula
    Yormula
    ✭✭✭✭
    Same, PC EU.

    Oh, and the magic acceleration words (which are true, actually): cannot login to the crown store either!
  • horizonxael
    horizonxael
    ✭✭
  • Zhoyzu
    Zhoyzu
    ✭✭✭✭✭
    PC/NA Locked out as well. only had a mild panic attack
    Zhoyzu - Nightblade Alchemist (v15) RETIRED
    Has-No-Heart - Templar Enchanter (v4) FUBAR
    Ambadassador - Dragon knight (v1) Naked with no future (returned from the naked realm to tank PvE)
    Sakis Tolis - Sorceror (v10 in progress) Living Legend!

    Xuhl'Xotuun - Warden Current Main as im starting the game over essentially with this character aside from crafting.

    Creator of Khajiit fall dmg reduction racial passive concept.

  • WldKarde
    WldKarde
    ✭✭✭✭✭
    Same for me on PC NA
    PC NA
    Characters formally known as Veteran 16:
    Wldkarde, Sir WldKarde , Lil-Miss WldKarde,
    Dame WldKarde Stamplar "Master Angler" "Main" ,
    Shady WldKarde, WldKarde"s Bacon, Jaded WldKarde,
    River Wldkarde
    18 Master Anglers so far
    "Dames and Sirs, take my advice, pull down your pants...and slide on the ice!" Slightly adjusted quote of Dr. Sidney Friedman from M*A*S*H
  • piemont
    piemont
    Soul Shriven
    have the same
    meh
  • Tevalaur
    Tevalaur
    ✭✭✭✭✭
    And their only reaction is to LOCK the first thread created about this issue... How awesome ZOS is...
    Is Uncle John's band calling you? Do you daydream about Sugar Magnolias? Is your favorite sunflower a China Cat? Tired of Truckin' alone to Terrapin Station? If so, share some Space with other hippies & deadheads in the guild Sunshine Daydream! Send a message in game (PC-NA) to Kaibeth for your invitation.
  • Pyr0xyrecuprotite
    Pyr0xyrecuprotite
    ✭✭✭✭✭
    Yes, same here - PC/NA - please escalate @ZOS_JessicaFolsom @ZOS_SarahHecker @ZOS_GinaBruno
    Edited by Pyr0xyrecuprotite on October 29, 2019 7:39PM
  • Jessy1981
    Jessy1981
    ✭✭
    Same I have seem to have lost my log-in data... Oh wait it is the server again.... Lol
  • Sturmfaenger
    Sturmfaenger
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    @ZOS_GinaBruno or someone else - please answer quickly. Is it a login server issue? Are the accounts we cannot login right now save? That it won't accept passwords anywhere is very disturbing.
    PC/EU
  • xenowarrior92eb17_ESO
    xenowarrior92eb17_ESO
    ✭✭✭✭✭
    ✭✭
    I think when u do a server purge of inactive accounts...you delete the ones that were inactive for at least 1 year :trollface: not the other way around.
  • KittyGotSpells
    KittyGotSpells
    ✭✭✭
    @ZOS_GinaBruno - Can you ask support team to investigate... lots of people not able to login...
    "Username or Password maybe incorrect..." I've reset the password twice and still can't login to game or into account via website :(
This discussion has been closed.