Unable to Login - "Your username or password may be incorrect or inactive at this time"

mairwen85

Also on xbox!

RefLiberty

Login issues on all platforms means database issue, just hold the horses, the servers did not explode.
They are probably hammering those issues we had recently.

Alienoutlaw

bet they get a response to their tickets!

Rowjoh

both servers are effected this time.

what is it with these ridiculous error messages ! lol

SteveCampsOut

RefLiberty wrote: »

SteveCampsOut wrote: »

It's not just the game people. When you click the link to check your account on the web you can't log in there either! Nor can you reset your passwords because your "Secret Answers" are incorrect too!

Do you know what that indicate?

The database issue.

And they did explain that recent issues are connected with activity finder going Poo-poo on their database.

So, the good (they are working on recent issues and things needs to be restarted) or bad (the crap exploded, e.g, large scale DB corruption), I do believe it is a 1st one

Well I certainly hope they have decent backups!

Elara_Northwind

Somebody said that they were having this issue on EU, I was on NA at the time, I tried to relog to EU to see if I had the issue too and now I can't get back onto either

Titansteele

I feel sorry for Gina

Wolfpaw

PS4 NA Login Failed, Amateur hour...

https://m.youtube.com/watch?v=JW68goC4_es

Mix

Just crashed and getting this error. PC-NA

mairwen85

Account on elderscrollsonline.com is also inaccessible.

EmEm_Oh

Yeah, getting an instant denial from server. Hasn't happened to me in a very long time, tbh.

Bloodgrave

Currently having same issue 10/29/2019 4PM EST NA PC Server

I can't log into the game and can't log into my account on the website. I thought maybe someone hacked my account so I changed the password (which it seemed to let me do). However, no joy. That doesn't work either.

Gameboy

Same issues.

ganzaeso

@ZOS_GinaBruno @ZOS_KaiSchober @ZOS_AntonioP @ZOS_JessicaFolsom @ZOS_MattFiror @ZOS_RichLambert @ZOS_BillE

Did a GM just ban everyone playing ESO?

Seriously need to fix this ASAP. Client Connection to game and website login are both disabled; I'm not willing to test the forum login.

The next maintenance you might want to consider extending the festival a few days.

neovatarb16_ESO

"We are currently investigating issues some players are having regarding logging into the megaservers. We will update as new information becomes available."

Some? More like: Everyone in my guild trying to login.

GenjiraX

I hope they extend the Witches Festival for a day to make up for this.

MercilessnVexed

Having this problem but I'm not leaving the game. Way too much fun to leave. More people playing, more demand for this that and the other, ZoS tries to keep up with the demands (and gets razzed constantly which is absolutely unfair on part of the player base - YOU go fix it then!!), problems. But waaaaaaaaay waaaaaaaaaaaaaaaaaaaay too much fun to leave. Got loads of different builds - there is no "one right way" - and that's just a huge awesome ideal to me that I really hope ZoS keeps in the game.

Don't listen to the haters!

Keep up the good work @ZOS_GinaBruno , @ZOS_JessicaFolsom , @ZOS_KaiSchober , @ZOS_BillE , @ZOS_AntonioP , @ZOS_MattFiror @ZOS_RichLambert (sorry if I missed anybody!) --- this game ROCKS!!!

mairwen85

ganzaeso wrote: »

@ZOS_GinaBruno @ZOS_KaiSchober @ZOS_AntonioP @ZOS_JessicaFolsom @ZOS_MattFiror @ZOS_RichLambert @ZOS_BillE

Did a GM just ban everyone playing ESO?

Seriously need to fix this ASAP. Client Connection to game and website login are both disabled; I'm not willing to test the forum login.

The next maintenance you might want to consider extending the festival a few days.

Forum is fine. Have logged out and in several times.

Herbatio

This game just died! GAME OVER!

zaria

For some reason I get lots of errors from eso login, far more than other places and password is of similar layout.
Wonder if its lag, although I rarely get lag in ESO.
Yes it might be some build in mechanism limiting typing speed or doing checks to fish for bot login.

freespirit

Happily playing...…. got kicked.....

Same Error Message

PC-EU

Nulami

Pashen wrote: »

Hmm. Should we really trust "Mirror, Mirror" Scotty?

bigslice76

Same. Just got home from work and tried several times to log in to get my plunder skulls for the day. No such luck. Can't log in to account.elderscrollsonline.com either. But hey, I can still log in to the forums, so there's that...

Lord_Graywolfe

Happening to me too, on PC NA and not using Steam. Can't log into game and when I went to my account to make sure everything is okay I get and Error 500 page not found. It is like they lost my account.

Rowjoh

This is why we DREAD patches and updates.

Don't get how it gets worse year on year.

solasub

I DO NOT feel sorry for noone except the players ; we cancelled all the week ; that's enough ; there are some MASSIVE problems since their patch but they only react in emergency, and when people time is already wasted ; it's getting worse and worse ; and they've done nothing except some bandage on a dead body ; why the current patch is still up as obviously the game is broken since its release? Why we still have so few informations about what is going on?

Trikie_Dik

Yep... i just got it on both of my accounts so know its not an account related issue but wondered if it was IP/Machine based.

Glad to know its not just me, but also bummed that i took today off to work on the event drops only to find the servers not letting me in.... bahhhh humbbug!

ZOS_GinaBruno

Just to quickly check in with everyone, we're still actively investigating. Again, this appears to be affecting logins for all servers and the account website. We'll update everyone as soon as we know more.

Warstory

I can login just fine using Nord VPN. I can't login at all without it right now.

ced

they say never to log into a game on patch day, with eso it's more like 2 weeks...