R.I.P. PC EU

Khatou

it's been 4/5 that the game exists and we still have the same problems on TESO, it's unimaginable to see that, we have to pay the game, the extensions and also a subscription for some advantage, but the problem is that Zenimax n does not even manage to render a suitable service to these customers after 5 years of existence it is really shameful!

I still wonder how employees get to look at themselves in the ice with such a level of incompetence, never seen that on other MMORPGs what are you waiting for to wake up?

For my part it is certain that this will be my last game at Zenimax!

EllieBlue

Glad to have cancelled my sub few weeks ago. Maybe EU players need to launch a wallet strike to get zos attention. A mass sub cancellation might just do that. Just saying...

VerboseQuips

Are we sure the cause of the server issues is really the affluence of players due to the event and to the launch of Dragonhold? Because I am having a hard time believing that after 1 am CEST, and after a long day of nothing working correctly which must have discouraged a large portion of the playerbase already, we would still have so many concurrent players and such a server overload that I still get that "check your internet connection" message... ZOS, if your servers hardware is rapidly deteriorating, maybe you should communicate about it?

Aurie

Unfortunately it's the weekend, so the hamster has gone into hibernation. It might, or might not, wake up on Monday.

ThorinOakenshield86

As a guildmate said, zos made red message and whole team went to drink tea and play tennis enjoy the game, mates! And hope u find better game to play with more stable servers/better perfomance

MasterLenman

VerboseQuips wrote: »

Are we sure the cause of the server issues is really the affluence of players due to the event and to the launch of Dragonhold? Because I am having a hard time believing that after 1 am CEST, and after a long day of nothing working correctly which must have discouraged a large portion of the playerbase already, we would still have so many concurrent players and such a server overload that I still get that "check your internet connection" message... ZOS, if your servers hardware is rapidly deteriorating, maybe you should communicate about it?

Yeah, I was expecting that the problem would disappear at night, with lower load. But it hasn't. Seems completely unrelated to player population. Weird!

StarMightyMaster

Avrael wrote: »

Honestly, if the servers completley die, thats probably the only thing that would make ZoS get new servers, ever.

You do know it not as easy as buy new servers game work fine but i get people who don't know how game work say that.

Anyhow update @ZO$

stefan.gustavsonb16_ESO

I thought the server would be better off now late at night as the number of players are dropping, but now I'm getting crashes to desktop when I try to port anywhere or go through a door. I guess my character will have to stay in her small and badly furnished inn room for a while.

Mathius_Mordred

I'm wondering if it's something Germany because my 1and1 email server is down too and I believe they are very close to the ZOS servers.

NeriaMorvayn

Mathius_Mordred wrote: »

I'm wondering if it's something Germany because my 1and1 email server is down too and I believe they are very close to the ZOS servers.

I'm in central Germany and my Internet has been working just fine all day (1&1 also).

Cirantille

Guild stores are rekt too
They dont function

logarifmik

"Bug reports" section of the forum is full of reports about recently discovered bugs. It seems, that not only the server performance issues were brought with the patch. It's great to know, that ZOS keeps the bar high.

kevintheradioguy

Are you guys really, honestly throwing tantrums because other people play the game and use the server as well? "Devs are incompetent", "you lost my support", "Imma play [mmo name] it's better anyway"I mean, jfc, are you all nine?

Major_Lag

kevintheradioguy wrote: »

(...) because other people play the game and use the server as well?

The problem isn't with the other people - they have also paid for the game, and so have every right to be there.

The problem is that the server isn't up to the task of handling such a load; ZOS is squarely to blame for such a state of affairs.

code65536

At this point, I don't think it's a load issue.

At 8:20 PM US-Eastern, I thought I'd log onto EU to try to do the things that I couldn't do earlier. This is NA primetime. And way past EU primetime. And I was getting very long load screens. The Group Finder didn't work at all (wouldn't let me queue). I had trouble leaving a group that I joined.

NA is still working fine, though.

Usually, if I log onto EU during NA's primetime, I get better performance on EU than I do on NA since nobody is on EU. This time, there's nobody on EU (Vivec City was very quiet, for example), and things were still much worse than NA.

MartiniDaniels

Ready check? Yes.
Ready check? Yes.
Ready check? Yes.
Ready check? Yes.
Ready check? Yes.
Ready check? Yes.

(puff) kick to login screen.

"Account is already logged in".

StarMightyMaster

MartiniDaniels wrote: »

Ready check? Yes.
Ready check? Yes.
Ready check? Yes.
Ready check? Yes.
Ready check? Yes.
Ready check? Yes.

(puff) kick to login screen.

"Account is already logged in".

Yes same thing happen to me i hope they fix it in the downtime coming very soon if not then well

ShadowProc

Maybe move to America?

MartiniDaniels

code65536 wrote: »

At this point, I don't think it's a load issue.

At 8:20 PM US-Eastern, I thought I'd log onto EU to try to do the things that I couldn't do earlier. This is NA primetime. And way past EU primetime. And I was getting very long load screens. The Group Finder didn't work at all (wouldn't let me queue). I had trouble leaving a group that I joined.

NA is still working fine, though.

Usually, if I log onto EU during NA's primetime, I get better performance on EU than I do on NA since nobody is on EU. This time, there's nobody on EU (Vivec City was very quiet, for example), and things were still much worse than NA.

As soon as maintenance announcement came, server started working like clock. I literally managed to solo FG1 and then make crafting writs on 5 toons in 15 minutes. Loading screens were just a few seconds, even on character swap. Most probably, this is load issue because just half-hour ago I was waiting for 10 minutes at each loading screen...

befriendlyordie

ShadowProc wrote: »

Maybe move to America?

I live in America and play on EU server because of the times I work no one is ever on NA. So that will not help .

Cążki

Bigest mistake in 2019 problems starts from Jnauary and they wors at end of a year nothing was change.

JPS

Here's and idea: To 'fix' all problems let's once again turn off all logs. And this time, let's do it on a sunday about 12 hours before trader swap and guild lotteries ending.

/s

On a more serious note: Thanks to all the downtime and problems my guild trader wich I pay a premium for has now sold about 1/3 less than I would reasonably expect. How about some refunding for that ?

Raideen

code65536 wrote: »

At this point, I don't think it's a load issue.

At 8:20 PM US-Eastern, I thought I'd log onto EU to try to do the things that I couldn't do earlier. This is NA primetime. And way past EU primetime. And I was getting very long load screens. The Group Finder didn't work at all (wouldn't let me queue). I had trouble leaving a group that I joined.

NA is still working fine, though.

Usually, if I log onto EU during NA's primetime, I get better performance on EU than I do on NA since nobody is on EU. This time, there's nobody on EU (Vivec City was very quiet, for example), and things were still much worse than NA.

Its also not an issue with communicating to Europe. I play with someone almost daily who is from the EU, they play on NA servers and have not had any issues whatsoever outside of the normally expected higher ping.

Stibbons

Eso+ membership should cost half from what is now. Because you literally can play half the time. Count all servers down, loading screens, ques to actually get in,..

deleted008293

I'm tempted to say that this is strongly a network/server load issue during prime times. As a player who played almost daily for the past 6 years, I can say that while others had some problems connecting to the game, or lagging, I was not affected. And it happened the other way around as well.

Imagine a building with one entrance and everyone trying at the same time to go in. Some can, some can't. Same happen with log in queue for the servers, or the loading screens which are transferring people in between server shards.
If you are looking at the current network infrastructure as a road/highway one you might notice that on some segments there might be traffic jams. Networks can also be affected by such jams.

Maybe one solution to this is to limit the infusion of new players and old alike onto the EU server and create an EU2 or Asia server and allow a certain mass of players to move towards those new servers at their choice. Unfortunately this will take a lot of time and resources to be put in practice and it will still affect current players if some decide to lets say move towards a new server while others decide not to.

If I am not mistaken I read somewhere that ZOS are working on a cold character/account storage. This can only work in our favor. Again give it time.

Keep in mind that unlike ANY other MMO out there, ESO is the only one with a mega server infrastructure which allow pretty much the whole world to connect on the same server. A very good and innovative idea which long therm most likely caused the servers to be less stable, more laggy and too overcrowded and/or overloaded.

Schattenfluegel

ShadowProc wrote: »

Maybe move to America?

If the whole EU Server moves to the NA Server, it will be crashing ^^

Stibbons

nordmarian wrote: »

I'm tempted to say that this is strongly a network/server load issue during prime times. As a player who played almost daily for the past 6 years, I can say that while others had some problems connecting to the game, or lagging, I was not affected. And it happened the other way around as well.

Imagine a building with one entrance and everyone trying at the same time to go in. Some can, some can't. Same happen with log in queue for the servers, or the loading screens which are transferring people in between server shards.
If you are looking at the current network infrastructure as a road/highway one you might notice that on some segments there might be traffic jams. Networks can also be affected by such jams.

Maybe one solution to this is to limit the infusion of new players and old alike onto the EU server and create an EU2 or Asia server and allow a certain mass of players to move towards those new servers at their choice. Unfortunately this will take a lot of time and resources to be put in practice and it will still affect current players if some decide to lets say move towards a new server while others decide not to.

If I am not mistaken I read somewhere that ZOS are working on a cold character/account storage. This can only work in our favor. Again give it time.

Keep in mind that unlike ANY other MMO out there, ESO is the only one with a mega server infrastructure which allow pretty much the whole world to connect on the same server. A very good and innovative idea which long therm most likely caused the servers to be less stable, more laggy and too overcrowded and/or overloaded.

This games population in not the half the World. After this event it will drop. There are plenty if bigger games and they work just fine. Problem is the poor servers and this games shares one server with another game. So we have 1/2 server i think.

Juponen

Stibbons wrote: »

This games population in not the half the World. After this event it will drop. There are plenty if bigger games and they work just fine. Problem is the poor servers and this games shares one server with another game. So we have 1/2 server i think.

Quoted:

The updated LFG system appears to be working as it should, but it has exposed another underlying issue that is causing certain parts of our servers - especially our database clusters - to become overloaded and eventually unresponsive. This is why we put a cap on the number of concurrent players that can log in last Friday, and then published the patch this morning trying to alleviate that issue.


So it appears that the root cause is the code, not the hardware. Even the best servers eventually choke on bad code.

MJallday

Juponen wrote: »

Stibbons wrote: »

This games population in not the half the World. After this event it will drop. There are plenty if bigger games and they work just fine. Problem is the poor servers and this games shares one server with another game. So we have 1/2 server i think.

Quoted:

The updated LFG system appears to be working as it should, but it has exposed another underlying issue that is causing certain parts of our servers - especially our database clusters - to become overloaded and eventually unresponsive. This is why we put a cap on the number of concurrent players that can log in last Friday, and then published the patch this morning trying to alleviate that issue.


So it appears that the root cause is the code, not the hardware. Even the best servers eventually choke on bad code.

It’s always been the code/database

The servers are virtualised (or if not they probably should be) - so it’s easy to lob a shedload of ram and processor at them - in fact 0 downtime if your doing it right

This stinks of database queues or single thread processes which are bottlenecks

Luckylancer

Same here. Can we play with 250 ping? That is what I have at NA server.