Backpacks / rucksacks now broken

Nutta

Backpacks now appear looted, despite containing loot. Seen this at multiple locations / areas.

Only case I came across where this isn't happening was for a backpack containing stolen items.

Elsonso

It's a trick that the people of Tamriel have come up with to keep their stuff from being stolen.

ZOS_GinaBruno

Nutta wrote: »

Backpacks now appear looted, despite containing loot. Seen this at multiple locations / areas.

Only case I came across where this isn't happening was for a backpack containing stolen items.

What zone are you in where you're seeing this?

Zath

ZOS_GinaBruno wrote: »

What zone are you in where you're seeing this?

Seeing it in Southern Elsweyr Not all open backpacks have loot and not all backpacks are open, but I also noticed that a number of open packs did contain loot

Zath

Here's an example of an open backpack that contains loot just inside the entrance of Zazaradi's Quarry and Mine

ZOS_GinaBruno

Got it, thank you! We've figured out the issue and will work on getting it fixed.

BennyButton

ZOS_GinaBruno wrote: »

Got it, thank you! We've figured out the issue and will work on getting it fixed.

Was this issue something that could've been caught on PTS?

Nutta

Cheers for

ZOS_GinaBruno wrote: »

Got it, thank you! We've figured out the issue and will work on getting it fixed.

Cheers !

I've since seen this also for backpacks containing stoles items, such as the one near the bankers in the crafting area of Vivec City

KyraCROgnon

yup, all the backpack lost their flap since last patch !

katanagirl1

I’m struggling to understand how backpacks can suddenly be broken.

Did someone, instead of implementing code reuse and calling the same standard code for backpacks (that is used for all other regions) when they write their code, reinvented the wheel and wrote their own new code for backpacks in southern Elsweyr only and messed it up?

Also, regression testing.

Sorry to sound harsh, but I’m completely baffled here.

Elsonso

katanagirl1 wrote: »

I’m struggling to understand how backpacks can suddenly be broken.

Did someone, instead of implementing code reuse and calling the same standard code for backpacks (that is used for all other regions) when they write their code, reinvented the wheel and wrote their own new code for backpacks in southern Elsweyr only and messed it up?

Also, regression testing.

Sorry to sound harsh, but I’m completely baffled here.

There can be a lot of reasons. As simple as it sounds for a backpack to be open when looted, but closed when it contains something, a lot of things come together for that to work right. If any of those things glitch, then the outcome would be that feature does not work properly.

Regression? You bet'cha. Given the relative stature of this issue, the real question is whether anyone was looking for it. Someone asked if this could have been detected on PTS, and the answer is yes, it probably could have been. That brings up the question of when this was introduced. If it was in 5.2.4, or earlier, how many thousands of players did not notice it? Maybe it was noticed, but not reported. It does not sound, from what Gina said, that it was reported but not prioritized for a fix before release.

dagrdagaz_5912

Noticed just now, in several of my houses, that the 'Common Pack, Satchel' furnishing item also has an open flap.

katanagirl1

lordrichter wrote: »

show previous quotes

katanagirl1 wrote: »

I’m struggling to understand how backpacks can suddenly be broken.

Did someone, instead of implementing code reuse and calling the same standard code for backpacks (that is used for all other regions) when they write their code, reinvented the wheel and wrote their own new code for backpacks in southern Elsweyr only and messed it up?

Also, regression testing.

Sorry to sound harsh, but I’m completely baffled here.

There can be a lot of reasons. As simple as it sounds for a backpack to be open when looted, but closed when it contains something, a lot of things come together for that to work right. If any of those things glitch, then the outcome would be that feature does not work properly.

Regression? You bet'cha. Given the relative stature of this issue, the real question is whether anyone was looking for it. Someone asked if this could have been detected on PTS, and the answer is yes, it probably could have been. That brings up the question of when this was introduced. If it was in 5.2.4, or earlier, how many thousands of players did not notice it? Maybe it was noticed, but not reported. It does not sound, from what Gina said, that it was reported but not prioritized for a fix before release.

What I read above was that backpacks are not working correctly in souther Elsweyr and they appear to be working correctly everywhere else for me. Has anyone found a case where they are not working correctly in other areas? Or did the new dlc break backpacks in all areas?

Elsonso

katanagirl1 wrote: »

show previous quotes

lordrichter wrote: »

katanagirl1 wrote: »

I’m struggling to understand how backpacks can suddenly be broken.

Did someone, instead of implementing code reuse and calling the same standard code for backpacks (that is used for all other regions) when they write their code, reinvented the wheel and wrote their own new code for backpacks in southern Elsweyr only and messed it up?

Also, regression testing.

Sorry to sound harsh, but I’m completely baffled here.

There can be a lot of reasons. As simple as it sounds for a backpack to be open when looted, but closed when it contains something, a lot of things come together for that to work right. If any of those things glitch, then the outcome would be that feature does not work properly.

Regression? You bet'cha. Given the relative stature of this issue, the real question is whether anyone was looking for it. Someone asked if this could have been detected on PTS, and the answer is yes, it probably could have been. That brings up the question of when this was introduced. If it was in 5.2.4, or earlier, how many thousands of players did not notice it? Maybe it was noticed, but not reported. It does not sound, from what Gina said, that it was reported but not prioritized for a fix before release.

What I read above was that backpacks are not working correctly in souther Elsweyr and they appear to be working correctly everywhere else for me. Has anyone found a case where they are not working correctly in other areas? Or did the new dlc break backpacks in all areas?

I cannot speak for you, but in all zones I have encountered backpacks (mainly Northern Elsweyr and Vvardenfell this week), they have been bugged. There may be some in the game that are not bugged, but I do not recall seeing any. Weekend is when I do all treasure and survey maps, and so I may find some unbugged ones as I do that.

It is a little strange because as soon as I see the open backpack it leaves my mind because I no longer care about it. This bug makes me have to stop and think. I have probably passed quite a few of them without even checking them. This is why I question whether anyone was looking for it. This bug could have been on PTS from 5.2.0 and nobody noticed.

Update: Before maintenance, I encountered open, lootable, backpacks across the game. This happened in Vvardenfell, Bangkorai, and Gold Coast. I encountered one (1) closed, lootable, backpack in Bangkorai. This leads me to believe that, for whatever reason, there are multiple backpacks in the game, and only some of them are bugged.

AliRay

Can confirm..Southern Elseweyr

WillhelmBlack

Oh thank god!

This has been bothering me longer than actually trying to play the game itself!

#onlybeen4days

katanagirl1

I don’t really look at the flap.

It looks Ike it still shows a prompt to interact with them instead of saying “empty”, correct? It looks different there than on PS4 so I just want to clarify.

ShellaSunshine

ZOS_GinaBruno wrote: »

show previous quotes

Nutta wrote: »

Backpacks now appear looted, despite containing loot. Seen this at multiple locations / areas.

Only case I came across where this isn't happening was for a backpack containing stolen items.

What zone are you in where you're seeing this?

Vivec City near the banker has a broken backpack as well

code65536

This patch, they finally fixed the bug with the inventory animation of players without ESO+. This bug has been around for at least a couple of years, and the fixed animation uses a bag model with this flap turned back. So I think the bug in this thread is somehow related to the fix for that longstanding bug.

katanagirl1

code65536 wrote: »

This patch, they finally fixed the bug with the inventory animation of players without ESO+. This bug has been around for at least a couple of years, and the fixed animation uses a bag model with this flap turned back. So I think the bug in this thread is somehow related to the fix for that longstanding bug.

When you say “this patch” are you referring to the Dragonhold patch that is currently only on PC/Mac?

That might explain why I am not seeing this on PS4.

I know you PC guys forget that not everyone is on the same page as you.

code65536

katanagirl1 wrote: »

show previous quotes

code65536 wrote: »

This patch, they finally fixed the bug with the inventory animation of players without ESO+. This bug has been around for at least a couple of years, and the fixed animation uses a bag model with this flap turned back. So I think the bug in this thread is somehow related to the fix for that longstanding bug.

When you say “this patch” are you referring to the Dragonhold patch that is currently only on PC/Mac?

That might explain why I am not seeing this on PS4.

I know you PC guys forget that not everyone is on the same page as you.

This is a thread describing something that started appearing this past Monday, when Update 24 went live, so while people are not explicitly stating that this is an Update 24 issue, it's implicit.

katanagirl1

code65536 wrote: »

show previous quotes

katanagirl1 wrote: »

code65536 wrote: »

This patch, they finally fixed the bug with the inventory animation of players without ESO+. This bug has been around for at least a couple of years, and the fixed animation uses a bag model with this flap turned back. So I think the bug in this thread is somehow related to the fix for that longstanding bug.

When you say “this patch” are you referring to the Dragonhold patch that is currently only on PC/Mac?

That might explain why I am not seeing this on PS4.

I know you PC guys forget that not everyone is on the same page as you.

This is a thread describing something that started appearing this past Monday, when Update 24 went live, so while people are not explicitly stating that this is an Update 24 issue, it's implicit.

Yeah that makes sense now. I don’t keep up with PC update dates and I thought Dragonhold dlc was still on the PTS.

LoneStar2911

Can we get this fixed, please?!
It's awful!
Now there's no way of telling just by looking if a backpack contains anything.


Can we please get an ETA (or a guesstimation) on when this should be fixed?
@ZOS_GinaBruno @ZOS_JessicaFolsom

p00tx

I've been seeing this in dungeons too. The last one was vFV. There was no discernible pattern either. Some appeared opened, some appeared closed, and either one was just as likely to actually contain loot or not.

katanagirl1

Yeah, now that I’ve seen it I know what you are talking about.

It’s not all backpacks, strangely enough. I’ve seen some that had the flap correctly too.

Salix_alba

You see what happened was npc's got tired of us players looting their bags so they decided to make it look like someone already robbed them they are becoming self aware

InaMoonlight

There are two different backpacks, one called backpack, the other called satchel, difference is that one of them has a strap on the back, the other doesn't. Decorating, i found only one of them to have this issue while the other still looks closed, now I forgot which was what though

valeriiya

I'm in the Imperial City, AD base, and the backpacks look like that also

Pyr0xyrecuprotite

ZOS_GinaBruno wrote: »

Got it, thank you! We've figured out the issue and will work on getting it fixed.

Hi @ZOS_GinaBruno , I know this is not a huge performance issue, but it's been more than a month and we've had several patch updates already.... so can you please prod the repair team to get this fixed sometime soon?
thanks.

Pyr0xyrecuprotite

Still not patched?

czkevin36

The backpack error is still not fixed. How long do you need a year, two or perhaps three to repair?