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Official Discussion Thread for "ESO's Performance Improvements Plan"

  • Nordic__Knights
    Nordic__Knights
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    KMarble wrote: »
    Thank you for the update. Just a small thing I wanted to point out.
    This is the first of an ongoing initiative to rewrite some of the more consumptive combat abilities to lesson server load
    Should be lessen.
    merevie wrote: »
    LFG system will hopefully remove the experience I just had -56 mins in pledge queue in the middle of the night. It is great to see the overall plan -hope is nice.

    I've seen a few people with a similar complaint. Could it be that the problem in this case has more to do with the fact that there were less players at the time (middle of the night) and very few were queuing for dungeons?

    When the LFG tool is activated, the player is forced to wait for 3 other people to be willing and able to do that content.

    Mind you, I'm not claiming there aren't problems with the group finder, but in cases like yours, it might come down to not having enough players who want to do the same type of content.

    I've had the same experience during the time of reset for the dungeons with over 50 players standing in the undaunted area so I wouldn't say it happens to deal with the time of day or night Id say its the group finder itself
  • agegarton
    agegarton
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    Hi everyone,

    We've gathered up some of the most commonly asked questions about the planned game performance improvements, both from here on the forums and on our social media channels, and provided answers below. Thanks!


    Will you take into account Daily Rewards during the month when everyone will need to re-download the game?
    Yes, we will take into consideration the time needed to re-download when planning out the Daily Rewards for that month.

    As part of the performance improvements, would you consider changing the load prioritization order for NPCs versus player characters so that NPCs load first?
    The core problem is complex and requires a larger change than simply re-ordering or re-prioritizing which art assets load first. We’re tackling this in Update 25 in Q1 2020 by moving to faster/newer/better compression libraries for art fixtures and character loading, the two of the most “expensive” loading tasks. The expected user experience after this goes live is better load times, fewer “shadow” player silhouettes, and ultimately minimized wait time for NPCs to load in.

    Players in some regions have monthly internet bandwidth limits, making re-downloading a large game like ESO extremely challenging. Is there anything you can do to help alleviate those challenges?
    For the patch overhaul we’re performing with Update 25 in Q1 2020, we are completely changing how we compress out data. As such, we can’t simply convert or reuse data that is already on the live client. Our patcher also doesn’t support data pre-staging.

    We understand that this will be a more significant challenge for players who live in regions with monthly internet bandwidth limits. We’re exploring options, though some of the suggestions we’ve gotten are not possible.

    Before you roll out the Q2 “cold storage” of inactive accounts, will you communicate the cut off dates for inactive accounts and what amount of time results in an account being considered inactive?
    Yes, we will communicate to our players what constitutes an inactive account when we get a little closer to rolling out this system.

    What will happen to inactive players’ guild spots? Are they auto removed from guilds or do they retain their placement? What about friends lists and ignore lists?
    We’re still working on the exact details of what an inactive account will look like to active players in-game, but it’s important to note that being moved to “cold storage” does not mean the account is deleted from the game. Rather, it’s simply offloaded to a backup database to improve performance on the active database.

    Will there be a way for players to identify that they are being moved from “cold storage” to active, so they understand why they are experiencing a longer-than-usual initial load time?
    Yes, while the exact details are still in discussion, players will know that they are being moved from “inactive” status to active.

    Do you have any current plans to expand upon the Activity Finder so that players can queue up for specific Trials and harder dungeon achievements/objections?
    At this time, we are focusing on improving the Activity Finder’s reliability and speed, especially when it’s experiencing heavy traffic. While these are great ideas, we aren’t adding any additional functionality to the Activity Finder at this time.

    Are there any current plans to change the way extra languages and voice-over files are handled for players who only want/use 1 language? For example, if I only intend to use the English voiceovers, do I need to re-download the French and German files on certain platforms?
    We don’t have any details to share at this time, but this is something we’re looking into.

    Will the mentioned performance improvements help Mac-based players?
    Yes, the performance improvements we’re rolling out over the next few updates affect all platforms. Consoles and lower-spec machines will see the most significant positive impact.

    Will the upcoming performance improvements fix the rendering speeds of better textures and players appearing as shadows?
    Yes, this is coming with Update 25 in Q1 2020, and is noted in the second bullet as “faster-loading art fixtures and characters” under that section in the performance improvements plan here.

    Will the upcoming performance improvements make it so there’s no more stuttering in the field when loading in from a Wayshrine or into the game?
    Yes, that’s the goal!

    Are issues related to PC/Mac EU server capacity somewhere on the game performance improvements roadmap?
    Yes, the fifth bullet in the Update 25 section specifically calls out server optimization and stability, especially in “intense or high bandwidth situations.” You can check out the full write-up here.


    Thanks for a sensible and thorough response. You might just restore my faith in ZoS at this rate! I have my fingers and toes crossed that this all works out as planned.
    All that is gold does not glitter; not all those who wander are lost...... some of us are just looking for trouble.
  • Dusk_Coven
    Dusk_Coven
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    Will you take into account Daily Rewards during the month when everyone will need to re-download the game?
    ...
    Players in some regions have monthly internet bandwidth limits, making re-downloading a large game like ESO extremely challenging. Is there anything you can do to help alleviate those challenges?

    @ZOS_JessicaFolsom These are symptoms of anxiety over "missing out" during the upgrade, and I hope the development team will consider implementing ahead of time Quality of Life improvements as no-login-required automation of various collections -- including automated Daily Rewards collection, Hireling mail collection, and Shadowy Supplier collection.
    The Crafting Bag could be expanded in purpose to allow for such "system deliveries" even though they might include items which are not strictly "crafting materials" allowing for the game to put them in and for the player to withdraw-only.
  • Defilted
    Defilted
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    This sounds great!
    XBOX NA
    XBOX1X
    External SSD USB 3.1(Samsung T5)

    #NightmareBear
  • KerinKor
    KerinKor
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    Dusk_Coven wrote: »
    Will you take into account Daily Rewards during the month when everyone will need to re-download the game?
    ...
    Players in some regions have monthly internet bandwidth limits, making re-downloading a large game like ESO extremely challenging. Is there anything you can do to help alleviate those challenges?

    @ZOS_JessicaFolsom These are symptoms of anxiety over "missing out" during the upgrade
    Anyone with 'anxiety' over something in a video game should perhaps seek help.

  • unclesheosnephew
    Guild banking system getting fixed during this?
  • unclesheosnephew
    KappaKid83 wrote: »
    SirAxen wrote: »
    KappaKid83 wrote: »
    ArchMikem wrote: »
    valeriiya wrote: »
    Thank you, this is the kind of communication I wanted. I'm still skeptical that things will change based on your track record but I'm hopeful.

    Some people just have the "never happy" mentality I guess.

    This roadmap sounds pretty fantastic and makes the next six months sound exciting. It's also good to see these improvements planned to be done before the 2020 Holiday season. ESO is probably gonna be buttery smooth on the Xbox Scarlet.

    People have a right to be skeptical, just like you have a right to be optimistic. When the games biggest PVE streamer is skeptical about the upgrades while reviewing them on his stream then I think that others within the community on this forum also have grounds to be skeptical. Also, these upgrades and improvements have been spoken about for years as going to happen without ever happening so you can probably understand some of the skepticism.

    I personally am in the "believe it when I see it" boat but am also optimistic that the game will be smoother. An open letter to the community with updates is a great start and hopefully they can build from here.

    To be fair, what some streamer has to say about something shouldn't have anything to do with one forming their own opinion.

    Understandable, and also to be fair here Alcast has probably spent more time in game than most, if not all of us, in this thread. I respect his opinion from the standpoint of time served and his ability to understand the small nuances of this game that some of us will never grasp.

    depends, when did he start playing,
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