Dungeon Finder not working!!!

Alex_Lex

Such a shame.

Same story was during last year event.
Absolute. Same. Story. With broken LFG and maintenance next day. At least that time it took them 1 day to fix the problem. Now - 2. The more ZOS works the longer the solution.

Do you still feel ESO improves?
Any chances before the next year event it would be fixed? Both questions - I don't think so.

JPcrazysquirrel3

I had to make this.

(my last attempt had linking issues)

imgur.com/a/FiAqvY7

Bevik

SaltySudd wrote: »

I just want to know why things like this keep happening. Is data simply not being monitored and analyzed at ZOS?

Data, especially in a game as massive as ESO, is such a beautiful thing. It can be monitored, analyzed, and used to fix problems and prevent them from happening again.

Take for example the Group Finder bug which happened last year. There should have been so much data gathered from that event that the team could prevent it from happening this year (they had a year to work on it).

The fact that it is happening again makes me sad and confused. This is exactly why we have and use data. To monitor. To analyze. To learn. To improve.

ZOS failed to do that, which makes me wonder what (and if) they are even looking at.

Probably too busy pushing out new contents and analyzing crown store selling and subscriptions. Don't know how far they can push until they realize they really should take their time to fix/rework core things.

GreenhaloX

ESO_Blash wrote: »

ZOS_JessicaFolsom wrote: »

Hi everyone,

As part of our efforts to address the current Dungeon Finder issue, we will be performing a maintenance on all ESO servers tomorrow morning.

The PC/Mac NA and EU servers will be offline starting at 4am EST. This will be the incremental patch that was originally scheduled for Monday.

This could have easily been avoided by listening to your customers for once who warned you about it before the event even started.

It's not a surprise. I was expecting some shitt to f-up. No differ with any other new content and events. It is the history of this game. It is common knowledge things will f up. At least they are addressing it fairly quickly this time, instead of weeks and months later. Well, for you peeps at the ZOS and Zen land, it's damn if you do and damn if you don't. However, thank you for getting on the issue..

G1Countdown

I'm not a big dungeon runner, but I think even I might be angry at ZOS tomorrow if the maintenance fixes everything with the group finder. This bug has persisted for YEARS and now you decide it's finally worth pursuing. If you fix it with less than 24 hours of invested time I'll assume that fixing your gigantic bugs wasn't worth your time or effort.

Considering the above, I truly do hope its fixed tomorrow. It's been too long. On that same note, 'We're aware of the issue and looking into it' won't cut it if you don't fix it. Its about time to make it a priority, and not a flavor of the month when it comes to trying to fix a bug.

Ishtar65

What it seems to be is that the system gets overloaded. We had the same problem during peak time and tried again later (close to midnight Easter US time) and had four person groups popping.

The problem appears to be too many people trying to run dungeons at the same time.

pod88kk

This is a lose lose situation for Zos. Fix it, why wasn't it fixed before now? Can't fix it, why waste 4/6 hours of our Saturday gaming time then?

Gargath

Ishtar65 wrote: »

The problem appears to be too many people trying to run dungeons at the same time.

In an MMO (massive multiplayer) there should be no such thing as "too many people trying to do something".
If they were not prepared, they should not start the event and postpone it.
If they were prepared this should never happen, they should expect most people will be trying in a same time.

Apparently they treat the community like a free testing platform, and always hope that mediocre faithful customers will show them enough gratitude and even admiration for a "quick" reaction in fixing the problem.

bethsheba

Ishtar65 wrote: »

.

The problem appears to be too many people trying to run dungeons at the same time.

Strangely enough, ZoS didn't expect that during the dungeon event

Reverb

ZOS_JessicaFolsom wrote: »

Hi everyone,

As part of our efforts to address the current Dungeon Finder issue, we will be performing a maintenance on all ESO servers tomorrow morning.

The PC/Mac NA and EU servers will be offline starting at 4am EST. This will be the incremental patch that was originally scheduled for Monday.

The Xbox One and PlayStation 4 NA and EU servers will be offline starting at 6am EST. We estimate all servers to be back online around 10am EST.

Thank you for your continued patience.

I'd be a lot more sympathetic if these exact same problems didn't occur during the past random dungeon event. The devs had to have known this would happen again. We all knew this would happen again.

WhisperLFE

Agreed. Whoever thought this maintenance, and this event, were good ideas was wrong.

nightstrike

JPcrazysquirrel3 wrote: »

I had to make this.

(my last attempt had linking issues)

imgur.com/a/FiAqvY7

That's terrible as far as memes go. I think the robot devil said it best:

This opera's as lousy as it is brilliant! Your lyrics lack subtlety. You can't just have your characters announce how they feel. That makes me feel angry!

WhiskeyJac

not even a single dung entire day, my luck seems to be worse

opallithia

Normally I wouldn't be too upset missing out on a dungeon event but here's the thing.

We had this exact issue before. A fix should have been found by now before making it live.

Second, many of us have now missed out on event tickets needed for the next Indrik feather, which is what really upsets me. I've been working hard to get it and now I'm worried I won't because the game is broken and I won't have enough time to earn those tickets before the event ends.

Please either extend the event when the dungeon finder works again or add an alternative way to get event tickets.

Threemoons

opallithia wrote: »

Please either extend the event when the dungeon finder works again or add an alternative way to get event tickets.

THIS. Yeah, I'm salty that I'm missing out on the special loot, but I and many other players who have been grinding for tickets will be WAAAY pissed off if we get screwed out of the Indrik by this fiasco.

BringerOfOmens

Dear ZOS:

Consider granting 3 tickets for at least 1 login to the game per account during the event AND 1 mysterious box PER TOON logged in during the account because YOUR mechanics are broken.

It is not the fault of your customers, it is yours. We attempted to fulfill the requirement but were unable to due to broken systems issues.

Thanks and happy holidays.

ruengdet2515

No need for maintenance if ... just give mys-box for daily event login.

Akino

ZOS_JessicaFolsom wrote: »

Hi everyone,

As part of our efforts to address the current Dungeon Finder issue, we will be performing a maintenance on all ESO servers tomorrow morning.

The PC/Mac NA and EU servers will be offline starting at 4am EST. This will be the incremental patch that was originally scheduled for Monday.

The Xbox One and PlayStation 4 NA and EU servers will be offline starting at 6am EST. We estimate all servers to be back online around 10am EST.

Thank you for your continued patience.

You do realise that it is a bad idea to do a 6 hours maintenance on a Saturday morning for the whole world, especially for the people from Europe and the Orient, and later on for the people on the east cost of the United States.

You guys should have just given us the regular maintenance last Monday, or at least addressed this issue long before the event, since it was the same issue from last year.

MehrunesFlagon

Alex_Lex wrote: »

Such a shame.

Same story was during last year event.
Absolute. Same. Story. With broken LFG and maintenance next day. At least that time it took them 1 day to fix the problem. Now - 2. The more ZOS works the longer the solution.

Do you still feel ESO improves?
Any chances before the next year event it would be fixed? Both questions - I don't think so.

Solution is remove the damn ready check.Whenever they put that thing in is when there started to be more issues with the group finder.So naturally only makes sense to do away with it.

hesobad

ZOS_GinaBruno wrote: »

Hi everyone, we're continuing to look at solutions for this issue. We'll have more information for you later today.

I'm no computer expert, but this most likey has to do with dungeons and battlegrounds being on the same server

ecru

i still haven't been able to finish a single random. not sure how people are getting into instances, but i'm not.

Thoragaal

ecru wrote: »

i still haven't been able to finish a single random. not sure how people are getting into instances, but i'm not.

Play at EU at 05:00 in the morning :P

oxygen_thief

G1Countdown wrote: »

I'm not a big dungeon runner, but I think even I might be angry at ZOS tomorrow if the maintenance fixes everything with the group finder.

i don't run dungeons at all and i dot care about events but if grouping tool is broken i cant run battlegrounds. i cant run em almost every time i launch the game because my playing time it's a eu primetime. they wont fix it this company is a joke

Epona222

I do like to have a moan about stuff when it goes wrong, but I am not usually part of the "I want compensation" brigade - but this is beyond ridiculous - I have spent 7 hours in dungeon finder queues with "invite declined" issues today, and have managed the grand total of 2 - yes, 2, random dungeons since the event started.

Life is too short.

The thing is - the exact same thing happened with this event last year. How could Zeni not have been ready for this? I really thought after last year that there wouldn't be an issue this year. Sort your stuff out, Zeni!

I would actually request that people who have been unable to get dungeon finder to work are sent some free reward boxes. I have managed to earn 2 over the last 2 days, despite spending a lot of time with bugged queueing and trying everything to get it to work.

This is with 15 characters on my main account, and 12 on my alt account. And I have managed to get a measly 2 reward boxes because dungeon finder won't put me in random normal the vast majority of the time (so I have missed out on potentially 52 reward boxes)

Mureel

opallithia wrote: »

Normally I wouldn't be too upset missing out on a dungeon event but here's the thing.

We had this exact issue before. A fix should have been found by now before making it live.

Second, many of us have now missed out on event tickets needed for the next Indrik feather, which is what really upsets me. I've been working hard to get it and now I'm worried I won't because the game is broken and I won't have enough time to earn those tickets before the event ends.

Please either extend the event when the dungeon finder works again or add an alternative way to get event tickets.

Award the number of tickets people would have been able to get had things not been broken, to each player.

I really still cannot believe they think a 6 hour maint on a Saturday is a good idea.

Also: since when do we have time estimates?!

Iskras

ZOS_JessicaFolsom wrote: »

Hi everyone,

As part of our efforts to address the current Dungeon Finder issue, we will be performing a maintenance on all ESO servers tomorrow morning.

The PC/Mac NA and EU servers will be offline starting at 4am EST. This will be the incremental patch that was originally scheduled for Monday.

The Xbox One and PlayStation 4 NA and EU servers will be offline starting at 6am EST. We estimate all servers to be back online around 10am EST.

Thank you for your continued patience.

Something about 'combat flag' bug (pvp)?

WldKarde

The event for me has had about a 50% success rate....which isn't great...but better than some of my guildies.

I'm on the west coast of the US so the downtime will not effect me...

But even so....

Please ZOS....Get this one right!

I know you want us to enjoy these events....and your heart is in the right place...

You can do this!

P.S. Please stop pinging Gina on all of this! Don't you think she has a tough enough job just keeping all of us under control on a good day?!?!?!?

P.S.S. Seriously folks! She is on our side! And a Very nice young lady...so give her a break!

It's just a game ffs

If you didn't enjoy it ...ya wouldn't be playing it...and/or complaining here

Tyralbin

I can see why people are complaining about the maintenance time but think about it.

If DF is going to be broken anyway cause this will be peak times then does it not make sense to take the game down to fix it then other than when it is quieter and DF is working.

Hopefully next year they will do a some things to address this issue
1: Remove the 20 hour reset and have event reset on 24 hour rotation or with daily reset (people are panic queuing to try to get stuff done quickly).
2: Have reward crate appear with last boss rather than in mail (don't trust the mail system as things can go missing).
3: Remove this event style completely and replace it with something else (maybe have it related to the undaunted/guild quests npcs so it is still a dungeon related event but the reward is given by the npcs. This will also mean the reset is on a daily basis).

But ZOS seriously needs to think about removing this as it stands now because it does not work.

AlienatedGoat

Somehow I seriously doubt that ZOS will be able to fix this issue.

The exact same thing happened last year. They've had an entire year to fix this.

Monsieur

The timing of this “maintenance” is very poor ZOS. And unless you’re absolutely certain that this would fix the issues, you really shouldn’t bother.