ZOS_SarahHecker wrote: »Hey all,
We can confirm that we are aware of these reports and are investigating the issue.
Thank you!
Seeing that this seems more widespread I would like to remind people last time there was wide spread loss of bank inventory Zos promised much then basically did not do anything to replace lost inventory.
During the first months of this game many players lost all bank space they purchased and were reverted to the base 60 slots.
Zos promised to replace the lost inventory. They even stated they had means to see what we had, what we had lost.
After about a week of them working to figure out what happened, and a fix, they changed their mind to they would provide us gold to replace our lost bank space and to purchase from guild traders what we had lost.
1. they did not even bother to give me enough gold to replace my lost bank slots, had to ask for more.
2. Unless we could tell them what we actually had in inventory they would not replace it. Who keeps an inventory.
I hope they actually do you right this time but history shows the word of Zos in these matters does not mean squat.
This was the original thread.
https://forums.elderscrollsonline.com/en/discussion/77461/missing-bank-items-bank-slots-skill-points/p1
This was the comment Zos could see what we had in our inventory and our inventory history.
https://forums.elderscrollsonline.com/en/discussion/comment/618874/#Comment_618874
This is where we were told we had to itemized what we lost to get it replaced. Again, who keeps inventory.
https://forums.elderscrollsonline.com/en/discussion/comment/669407/#Comment_669407
Yea sounds like for that issue they ran into too many people impacted for them to look at each person quickly.
Honestly, I would just itemize things you remember in your bank. They will probably replace based on that instead and only check to see if you were impacted or not by the bug in order to stop people from lying about losing items.
I think I can know what I had in my bank roughly, give or take a margin of error of about 5%.
With many players having well over 400 slots it would be a little absurd to require us to start keeping such an inventory as most are not going to remember that much inventory at the top of their heads.
But I do agree that Zos decided it was to much trouble so they did not bother following through with checking what we lost themselves. Same thing can happen here. Such tasks take effort and Zos finds it much easier to place the burden on us.
My comment is outdated; ZOS did fix everyone's items and are doing another mailing update while continuing to make updates for us.
ZOS_SarahHecker wrote: »Hey all,
The next batch of items should start rolling out to your mailboxes over the next few hours.
Thank you!