Maintenance for the week of May 4:
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PC NA Down, Latency Spiked and Crashed
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DenMoria✭✭✭✭✭
✭wavingblue wrote: »So what's the RFO ZOS? What is being done to combat these outages every 7 to 10 days for hours at a time? Why can't we get a straight answer from you?
Are you Steam?
Is Everyone on PC having this same issue?
I haven't seen anything but complaints from Steam folks.0 -
wavingblue✭✭✭✭You can quiet white knighting for ZOS anytime now. Upon opening a ticket with Steam they refuse any sort of support instead pointing at ZOS for support. Therefore it is upto ZOS to provide information. This is the 4th or so very long outage since Summerset release, I don't think its too much to get some answers and in depth report as to what is really going on. ZOS gets most of my money, Steam gets a negligible amount. ZOS is to provide support on this otherwise they wouldn't say a damned word when there is an outage that doesn't effect everyone.
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LordSemaj✭✭✭✭✭wavingblue wrote: »You can quiet white knighting for ZOS anytime now. Upon opening a ticket with Steam they refuse any sort of support instead pointing at ZOS for support. Therefore it is upto ZOS to provide information. This is the 4th or so very long outage since Summerset release, I don't think its too much to get some answers and in depth report as to what is really going on. ZOS gets most of my money, Steam gets a negligible amount. ZOS is to provide support on this otherwise they wouldn't say a damned word when there is an outage that doesn't effect everyone.
Agreed. Steam only provides credentials for its login information. Many MMOs use this feature. Steam uses the same process for all of them yet it's up to the developers to accommodate the Steam process into their own login process. Similarly, Steam is constantly updating which means any changes to the login process must be kept up with by the developer. When developers are lazy, you get games that don't even launch, can't connect, crash on startup etc yet play fine when launched directly. That's not a Steam issue. That's a developer issue.
The common thing between them all is Steam merely because they are all using the Steam service. Blaming Steam for it would be like blaming your internet provider for your computer having connection problems. The provider provides the same service to everyone in the neighborhood, it's up to you to ensure your computer is configured properly to utilize that service.
ZOS clearly doesn't want to throw money at maintaining their Steam login process.1 -
DenMoria✭✭✭✭✭
✭
Why would ZOS have to "accommodate" Steam users? They don't accommodate anybody. The just expect everyone to cater to them, since, obviously, they're the only important people playing.wavingblue wrote: »You can quiet white knighting for ZOS anytime now. Upon opening a ticket with Steam they refuse any sort of support instead pointing at ZOS for support. Therefore it is upto ZOS to provide information. This is the 4th or so very long outage since Summerset release, I don't think its too much to get some answers and in depth report as to what is really going on. ZOS gets most of my money, Steam gets a negligible amount. ZOS is to provide support on this otherwise they wouldn't say a damned word when there is an outage that doesn't effect everyone.
Agreed. Steam only provides credentials for its login information. Many MMOs use this feature. Steam uses the same process for all of them yet it's up to the developers to accommodate the Steam process into their own login process. Similarly, Steam is constantly updating which means any changes to the login process must be kept up with by the developer. When developers are lazy, you get games that don't even launch, can't connect, crash on startup etc yet play fine when launched directly. That's not a Steam issue. That's a developer issue.
The common thing between them all is Steam merely because they are all using the Steam service. Blaming Steam for it would be like blaming your internet provider for your computer having connection problems. The provider provides the same service to everyone in the neighborhood, it's up to you to ensure your computer is configured properly to utilize that service.
ZOS clearly doesn't want to throw money at maintaining their Steam login process.0 -
yiasemi✭✭✭✭That is appalling. I can well believe it with the issues with Steam and FO4 and Skyrim SE with mods. I have this game pre-steam, but fills me with rage to say Steam issues resolved. In a monopoly? For whom exactly?0 -
inthecoconut✭✭✭✭
Why would ZOS have to "accommodate" Steam users? They don't accommodate anybody. The just expect everyone to cater to them, since, obviously, they're the only important people playing.wavingblue wrote: »You can quiet white knighting for ZOS anytime now. Upon opening a ticket with Steam they refuse any sort of support instead pointing at ZOS for support. Therefore it is upto ZOS to provide information. This is the 4th or so very long outage since Summerset release, I don't think its too much to get some answers and in depth report as to what is really going on. ZOS gets most of my money, Steam gets a negligible amount. ZOS is to provide support on this otherwise they wouldn't say a damned word when there is an outage that doesn't effect everyone.
Agreed. Steam only provides credentials for its login information. Many MMOs use this feature. Steam uses the same process for all of them yet it's up to the developers to accommodate the Steam process into their own login process. Similarly, Steam is constantly updating which means any changes to the login process must be kept up with by the developer. When developers are lazy, you get games that don't even launch, can't connect, crash on startup etc yet play fine when launched directly. That's not a Steam issue. That's a developer issue.
The common thing between them all is Steam merely because they are all using the Steam service. Blaming Steam for it would be like blaming your internet provider for your computer having connection problems. The provider provides the same service to everyone in the neighborhood, it's up to you to ensure your computer is configured properly to utilize that service.
ZOS clearly doesn't want to throw money at maintaining their Steam login process.
I don't get how you are coming to that conclusion. Is it really so difficult for you to understand that people get frustrated when they can't access something they paid for? I don't think it is unreasonable for people to request that the issue be fixed, and I don't see how ZOS would be providing any kind of special "accommodations" to steam users by letting them play the game and access the services they've already paid for and continue to pay for.
Having said that, I'm sure ZOS is trying to work on a solution. If anything, they will be motivated by the fact that 20,000 players can't log in to buy stuff from the crown store.0 -
DenMoria✭✭✭✭✭
✭inthecoconut wrote: »
Why would ZOS have to "accommodate" Steam users? They don't accommodate anybody. The just expect everyone to cater to them, since, obviously, they're the only important people playing.wavingblue wrote: »You can quiet white knighting for ZOS anytime now. Upon opening a ticket with Steam they refuse any sort of support instead pointing at ZOS for support. Therefore it is upto ZOS to provide information. This is the 4th or so very long outage since Summerset release, I don't think its too much to get some answers and in depth report as to what is really going on. ZOS gets most of my money, Steam gets a negligible amount. ZOS is to provide support on this otherwise they wouldn't say a damned word when there is an outage that doesn't effect everyone.
Agreed. Steam only provides credentials for its login information. Many MMOs use this feature. Steam uses the same process for all of them yet it's up to the developers to accommodate the Steam process into their own login process. Similarly, Steam is constantly updating which means any changes to the login process must be kept up with by the developer. When developers are lazy, you get games that don't even launch, can't connect, crash on startup etc yet play fine when launched directly. That's not a Steam issue. That's a developer issue.
The common thing between them all is Steam merely because they are all using the Steam service. Blaming Steam for it would be like blaming your internet provider for your computer having connection problems. The provider provides the same service to everyone in the neighborhood, it's up to you to ensure your computer is configured properly to utilize that service.
ZOS clearly doesn't want to throw money at maintaining their Steam login process.
I don't get how you are coming to that conclusion. Is it really so difficult for you to understand that people get frustrated when they can't access something they paid for? I don't think it is unreasonable for people to request that the issue be fixed, and I don't see how ZOS would be providing any kind of special "accommodations" to steam users by letting them play the game and access the services they've already paid for and continue to pay for.
Having said that, I'm sure ZOS is trying to work on a solution. If anything, they will be motivated by the fact that 20,000 players can't log in to buy stuff from the crown store.
20K players, most of whom don't have ESO+ and most of whom do nothing but complain on the forums about minutiae.
If this was ALL Steam players it would be one thing, but, according to other posts, there are plenty of Steamers that are doing just fine AND not complaining.
While I understand the frustration, insulting ZOS and being a general pest rarely solves problems. Inundation with tickets is a far more affective ploy.
As to not purchasing in Crown Store, with 1.3 million active players across all the platforms at latest report, somehow, I really don't think 20K makes that much of a difference.
Sure it would be nice if ZOS was able to do something, and I am sure that they are doing what they can, but, perhaps it is not entirely their fault. Constant complaining on the forums doesn't really accomplish anything though, except taking up space for actual interesting discussions about mechanics, or quests or new things or old things or almost anything.0 -
inthecoconut✭✭✭✭inthecoconut wrote: »
Why would ZOS have to "accommodate" Steam users? They don't accommodate anybody. The just expect everyone to cater to them, since, obviously, they're the only important people playing.wavingblue wrote: »You can quiet white knighting for ZOS anytime now. Upon opening a ticket with Steam they refuse any sort of support instead pointing at ZOS for support. Therefore it is upto ZOS to provide information. This is the 4th or so very long outage since Summerset release, I don't think its too much to get some answers and in depth report as to what is really going on. ZOS gets most of my money, Steam gets a negligible amount. ZOS is to provide support on this otherwise they wouldn't say a damned word when there is an outage that doesn't effect everyone.
Agreed. Steam only provides credentials for its login information. Many MMOs use this feature. Steam uses the same process for all of them yet it's up to the developers to accommodate the Steam process into their own login process. Similarly, Steam is constantly updating which means any changes to the login process must be kept up with by the developer. When developers are lazy, you get games that don't even launch, can't connect, crash on startup etc yet play fine when launched directly. That's not a Steam issue. That's a developer issue.
The common thing between them all is Steam merely because they are all using the Steam service. Blaming Steam for it would be like blaming your internet provider for your computer having connection problems. The provider provides the same service to everyone in the neighborhood, it's up to you to ensure your computer is configured properly to utilize that service.
ZOS clearly doesn't want to throw money at maintaining their Steam login process.
I don't get how you are coming to that conclusion. Is it really so difficult for you to understand that people get frustrated when they can't access something they paid for? I don't think it is unreasonable for people to request that the issue be fixed, and I don't see how ZOS would be providing any kind of special "accommodations" to steam users by letting them play the game and access the services they've already paid for and continue to pay for.
Having said that, I'm sure ZOS is trying to work on a solution. If anything, they will be motivated by the fact that 20,000 players can't log in to buy stuff from the crown store.
20K players, most of whom don't have ESO+ and most of whom do nothing but complain on the forums about minutiae.
If this was ALL Steam players it would be one thing, but, according to other posts, there are plenty of Steamers that are doing just fine AND not complaining.
While I understand the frustration, insulting ZOS and being a general pest rarely solves problems. Inundation with tickets is a far more affective ploy.
As to not purchasing in Crown Store, with 1.3 million active players across all the platforms at latest report, somehow, I really don't think 20K makes that much of a difference.
Sure it would be nice if ZOS was able to do something, and I am sure that they are doing what they can, but, perhaps it is not entirely their fault. Constant complaining on the forums doesn't really accomplish anything though, except taking up space for actual interesting discussions about mechanics, or quests or new things or old things or almost anything.
Can I know what information you are going off of to base the claim that Steam players don't sub?
And I don't get the point you are trying to make about Steam users that don't complain because they aren't experiencing issues. You need an issue to complain about in the first place, so of course you aren't going to hear complaining from people that aren't experiencing issues and doing "just fine." Furthermore, how does the fact that some people not being effected invalidate or cancel out the complaints of people who are?
In any case, the Steam issue is just a small part of a much larger problem. The game is riddled with bugs, performance and instability issues on ALL platforms. There are plenty of posts on the front page voicing frustration from console players and non-Steam PC players alike. So while yes, Steam is only a small portion of the pie, these collective issues are going to add up in a way that negatively impacts ZOS' business.
With all that said, you haven't convinced me that people aren't in the right to complain. You seem to basing your argument on the fact that Steam is a small percent of the population, and some how that invalidates their concerns. I don't see how it does.Edited by inthecoconut on July 6, 2018 4:34PM4 -
AlienatedGoat✭✭✭✭✭
✭✭✭✭✭inthecoconut wrote: »
Why would ZOS have to "accommodate" Steam users? They don't accommodate anybody. The just expect everyone to cater to them, since, obviously, they're the only important people playing.wavingblue wrote: »You can quiet white knighting for ZOS anytime now. Upon opening a ticket with Steam they refuse any sort of support instead pointing at ZOS for support. Therefore it is upto ZOS to provide information. This is the 4th or so very long outage since Summerset release, I don't think its too much to get some answers and in depth report as to what is really going on. ZOS gets most of my money, Steam gets a negligible amount. ZOS is to provide support on this otherwise they wouldn't say a damned word when there is an outage that doesn't effect everyone.
Agreed. Steam only provides credentials for its login information. Many MMOs use this feature. Steam uses the same process for all of them yet it's up to the developers to accommodate the Steam process into their own login process. Similarly, Steam is constantly updating which means any changes to the login process must be kept up with by the developer. When developers are lazy, you get games that don't even launch, can't connect, crash on startup etc yet play fine when launched directly. That's not a Steam issue. That's a developer issue.
The common thing between them all is Steam merely because they are all using the Steam service. Blaming Steam for it would be like blaming your internet provider for your computer having connection problems. The provider provides the same service to everyone in the neighborhood, it's up to you to ensure your computer is configured properly to utilize that service.
ZOS clearly doesn't want to throw money at maintaining their Steam login process.
I don't get how you are coming to that conclusion. Is it really so difficult for you to understand that people get frustrated when they can't access something they paid for? I don't think it is unreasonable for people to request that the issue be fixed, and I don't see how ZOS would be providing any kind of special "accommodations" to steam users by letting them play the game and access the services they've already paid for and continue to pay for.
Having said that, I'm sure ZOS is trying to work on a solution. If anything, they will be motivated by the fact that 20,000 players can't log in to buy stuff from the crown store.
20K players, most of whom don't have ESO+ and most of whom do nothing but complain on the forums about minutiae.
If this was ALL Steam players it would be one thing, but, according to other posts, there are plenty of Steamers that are doing just fine AND not complaining.
While I understand the frustration, insulting ZOS and being a general pest rarely solves problems. Inundation with tickets is a far more affective ploy.
As to not purchasing in Crown Store, with 1.3 million active players across all the platforms at latest report, somehow, I really don't think 20K makes that much of a difference.
Sure it would be nice if ZOS was able to do something, and I am sure that they are doing what they can, but, perhaps it is not entirely their fault. Constant complaining on the forums doesn't really accomplish anything though, except taking up space for actual interesting discussions about mechanics, or quests or new things or old things or almost anything.
You've got no source about most Steam players not subbing, no source on most Steam players doing nothing but complaining, and no source on "plenty" of Steam players being unaffected by the outages. All that information contributes nothing to your argument.
Also, your active players number is outdated. As of December 2017, the official number straight from Matt Firor was 2.5 million active monthly users across all platforms.
Source: https://www.mcvuk.com/business/ten-million-in-tamriel-the-slow-build-success-story-of-elder-scrolls-online
And platforms are most likely still evenly split, as referenced in this article: https://www.polygon.com/2016/10/14/13283030/elder-scrolls-online-player-numbers-console-pc-split-matt-firor-bethesda
Which means that PC/Mac, Steam included, has an active monthly count of ~800,000 users. This is including free play accounts most likely. Your 20k figure is what is seen on Steam during peak hour every day - it is not representative of daily active or even monthly active Steam users. Much more than 20k people play on Steam per day, they don't all play at once during peak hour. Monthly, that figure was over 80k before Steam Spy went down.
ZOS isn't stupid. I'm sure they consider 1/10th of their PC platform worth investing in.PC-NA Goat - Bleat Bleat Baaaa5 -
DenMoria✭✭✭✭✭
✭inthecoconut wrote: »
Why would ZOS have to "accommodate" Steam users? They don't accommodate anybody. The just expect everyone to cater to them, since, obviously, they're the only important people playing.wavingblue wrote: »You can quiet white knighting for ZOS anytime now. Upon opening a ticket with Steam they refuse any sort of support instead pointing at ZOS for support. Therefore it is upto ZOS to provide information. This is the 4th or so very long outage since Summerset release, I don't think its too much to get some answers and in depth report as to what is really going on. ZOS gets most of my money, Steam gets a negligible amount. ZOS is to provide support on this otherwise they wouldn't say a damned word when there is an outage that doesn't effect everyone.
Agreed. Steam only provides credentials for its login information. Many MMOs use this feature. Steam uses the same process for all of them yet it's up to the developers to accommodate the Steam process into their own login process. Similarly, Steam is constantly updating which means any changes to the login process must be kept up with by the developer. When developers are lazy, you get games that don't even launch, can't connect, crash on startup etc yet play fine when launched directly. That's not a Steam issue. That's a developer issue.
The common thing between them all is Steam merely because they are all using the Steam service. Blaming Steam for it would be like blaming your internet provider for your computer having connection problems. The provider provides the same service to everyone in the neighborhood, it's up to you to ensure your computer is configured properly to utilize that service.
ZOS clearly doesn't want to throw money at maintaining their Steam login process.
I don't get how you are coming to that conclusion. Is it really so difficult for you to understand that people get frustrated when they can't access something they paid for? I don't think it is unreasonable for people to request that the issue be fixed, and I don't see how ZOS would be providing any kind of special "accommodations" to steam users by letting them play the game and access the services they've already paid for and continue to pay for.
Having said that, I'm sure ZOS is trying to work on a solution. If anything, they will be motivated by the fact that 20,000 players can't log in to buy stuff from the crown store.
20K players, most of whom don't have ESO+ and most of whom do nothing but complain on the forums about minutiae.
If this was ALL Steam players it would be one thing, but, according to other posts, there are plenty of Steamers that are doing just fine AND not complaining.
While I understand the frustration, insulting ZOS and being a general pest rarely solves problems. Inundation with tickets is a far more affective ploy.
As to not purchasing in Crown Store, with 1.3 million active players across all the platforms at latest report, somehow, I really don't think 20K makes that much of a difference.
Sure it would be nice if ZOS was able to do something, and I am sure that they are doing what they can, but, perhaps it is not entirely their fault. Constant complaining on the forums doesn't really accomplish anything though, except taking up space for actual interesting discussions about mechanics, or quests or new things or old things or almost anything.
You've got no source about most Steam players not subbing, no source on most Steam players doing nothing but complaining, and no source on "plenty" of Steam players being unaffected by the outages. All that information contributes nothing to your argument.
Also, your active players number is outdated. As of December 2017, the official number straight from Matt Firor was 2.5 million active monthly users across all platforms.
Source: https://www.mcvuk.com/business/ten-million-in-tamriel-the-slow-build-success-story-of-elder-scrolls-online
And platforms are most likely still evenly split, as referenced in this article: https://www.polygon.com/2016/10/14/13283030/elder-scrolls-online-player-numbers-console-pc-split-matt-firor-bethesda
Which means that PC/Mac, Steam included, has an active monthly count of ~800,000 users. This is including free play accounts most likely. Your 20k figure is what is seen on Steam during peak hour every day - it is not representative of daily active or even monthly active Steam users. Much more than 20k people play on Steam per day, they don't all play at once during peak hour. Monthly, that figure was over 80k before Steam Spy went down.
ZOS isn't stupid. I'm sure they consider 1/10th of their PC platform worth investing in.
I didn't say 20K, that was he/she that I was responding to. Thank you for the update on number of users. And if steam has 800K users then where are the other 60K users? Why are they not complaining as well.
And 1/10th of their users? If 20K people is 10% of 2.8 million, I'll eat my hat.
As to the not being ESO+ members, I was just assuming that all these complainers weren't just talking out their holes and actually cancelled the ESO+ subscriptions. Wait... what? They didn't? Oh there's a real surprise.
On another note. According to your figures, so, if ESO has 2.5MM users on a monthly basis and 800K of them are on PC (less than a 3rd) and only 80K of them are Steam (10% of less than a 3rd of users), and, according to the prior post only 20K of them are having issues (1/4 of the 10% of the less than a 3rd of users) what makes them so important?0 -
AlienatedGoat✭✭✭✭✭
✭✭✭✭✭inthecoconut wrote: »
Why would ZOS have to "accommodate" Steam users? They don't accommodate anybody. The just expect everyone to cater to them, since, obviously, they're the only important people playing.wavingblue wrote: »You can quiet white knighting for ZOS anytime now. Upon opening a ticket with Steam they refuse any sort of support instead pointing at ZOS for support. Therefore it is upto ZOS to provide information. This is the 4th or so very long outage since Summerset release, I don't think its too much to get some answers and in depth report as to what is really going on. ZOS gets most of my money, Steam gets a negligible amount. ZOS is to provide support on this otherwise they wouldn't say a damned word when there is an outage that doesn't effect everyone.
Agreed. Steam only provides credentials for its login information. Many MMOs use this feature. Steam uses the same process for all of them yet it's up to the developers to accommodate the Steam process into their own login process. Similarly, Steam is constantly updating which means any changes to the login process must be kept up with by the developer. When developers are lazy, you get games that don't even launch, can't connect, crash on startup etc yet play fine when launched directly. That's not a Steam issue. That's a developer issue.
The common thing between them all is Steam merely because they are all using the Steam service. Blaming Steam for it would be like blaming your internet provider for your computer having connection problems. The provider provides the same service to everyone in the neighborhood, it's up to you to ensure your computer is configured properly to utilize that service.
ZOS clearly doesn't want to throw money at maintaining their Steam login process.
I don't get how you are coming to that conclusion. Is it really so difficult for you to understand that people get frustrated when they can't access something they paid for? I don't think it is unreasonable for people to request that the issue be fixed, and I don't see how ZOS would be providing any kind of special "accommodations" to steam users by letting them play the game and access the services they've already paid for and continue to pay for.
Having said that, I'm sure ZOS is trying to work on a solution. If anything, they will be motivated by the fact that 20,000 players can't log in to buy stuff from the crown store.
20K players, most of whom don't have ESO+ and most of whom do nothing but complain on the forums about minutiae.
If this was ALL Steam players it would be one thing, but, according to other posts, there are plenty of Steamers that are doing just fine AND not complaining.
While I understand the frustration, insulting ZOS and being a general pest rarely solves problems. Inundation with tickets is a far more affective ploy.
As to not purchasing in Crown Store, with 1.3 million active players across all the platforms at latest report, somehow, I really don't think 20K makes that much of a difference.
Sure it would be nice if ZOS was able to do something, and I am sure that they are doing what they can, but, perhaps it is not entirely their fault. Constant complaining on the forums doesn't really accomplish anything though, except taking up space for actual interesting discussions about mechanics, or quests or new things or old things or almost anything.
You've got no source about most Steam players not subbing, no source on most Steam players doing nothing but complaining, and no source on "plenty" of Steam players being unaffected by the outages. All that information contributes nothing to your argument.
Also, your active players number is outdated. As of December 2017, the official number straight from Matt Firor was 2.5 million active monthly users across all platforms.
Source: https://www.mcvuk.com/business/ten-million-in-tamriel-the-slow-build-success-story-of-elder-scrolls-online
And platforms are most likely still evenly split, as referenced in this article: https://www.polygon.com/2016/10/14/13283030/elder-scrolls-online-player-numbers-console-pc-split-matt-firor-bethesda
Which means that PC/Mac, Steam included, has an active monthly count of ~800,000 users. This is including free play accounts most likely. Your 20k figure is what is seen on Steam during peak hour every day - it is not representative of daily active or even monthly active Steam users. Much more than 20k people play on Steam per day, they don't all play at once during peak hour. Monthly, that figure was over 80k before Steam Spy went down.
ZOS isn't stupid. I'm sure they consider 1/10th of their PC platform worth investing in.
I didn't say 20K, that was he/she that I was responding to. Thank you for the update on number of users. And if steam has 800K users then where are the other 60K users? Why are they not complaining as well.
And 1/10th of their users? If 20K people is 10% of 2.8 million, I'll eat my hat.
As to the not being ESO+ members, I was just assuming that all these complainers weren't just talking out their holes and actually cancelled the ESO+ subscriptions. Wait... what? They didn't? Oh there's a real surprise.
On another note. According to your figures, so, if ESO has 2.5MM users on a monthly basis and 800K of them are on PC (less than a 3rd) and only 80K of them are Steam (10% of less than a 3rd of users), and, according to the prior post only 20K of them are having issues (1/4 of the 10% of the less than a 3rd of users) what makes them so important?
I don't think only 20k are having issues. If the issue affects Steam users, the likelihood that it affects nearly all of them is a near absolute.PC-NA Goat - Bleat Bleat Baaaa0 -
Khipu✭✭✭inthecoconut wrote: »
I didn't say 20K, that was he/she that I was responding to. Thank you for the update on number of users. And if steam has 800K users then where are the other 60K users? Why are they not complaining as well.
And 1/10th of their users? If 20K people is 10% of 2.8 million, I'll eat my hat.
As to the not being ESO+ members, I was just assuming that all these complainers weren't just talking out their holes and actually cancelled the ESO+ subscriptions. Wait... what? They didn't? Oh there's a real surprise.
On another note. According to your figures, so, if ESO has 2.5MM users on a monthly basis and 800K of them are on PC (less than a 3rd) and only 80K of them are Steam (10% of less than a 3rd of users), and, according to the prior post only 20K of them are having issues (1/4 of the 10% of the less than a 3rd of users) what makes them so important?
Kinda like if I said what makes you so important, you're still a teen for another 11 months, right?
I mean what's with all the angst?Edited by Khipu on July 6, 2018 7:43PMSejreia-Efeliel-Olympias-Emerald Ire-Asifi Kare-Skips~on~Starfire-Everbloom-Sugrahdun-Elsreia-CeruvalPC NAMMORPG:2004-2019Taking stealth away from the Bosmer is like taking magic away from the Altmer, making Nords allergic to mead, or making Orcs pretty. - @Cundu_Ertur“Keep your face always toward the sunshine - and shadows will fall behind you.” ― Walt Whitman0 -
DenMoria✭✭✭✭✭
✭
How can you make that statement? Do you have any proof? There have been 1/2 a dozen posts in other threads from Steam Users that things are just fine for them.inthecoconut wrote: »
Why would ZOS have to "accommodate" Steam users? They don't accommodate anybody. The just expect everyone to cater to them, since, obviously, they're the only important people playing.wavingblue wrote: »You can quiet white knighting for ZOS anytime now. Upon opening a ticket with Steam they refuse any sort of support instead pointing at ZOS for support. Therefore it is upto ZOS to provide information. This is the 4th or so very long outage since Summerset release, I don't think its too much to get some answers and in depth report as to what is really going on. ZOS gets most of my money, Steam gets a negligible amount. ZOS is to provide support on this otherwise they wouldn't say a damned word when there is an outage that doesn't effect everyone.
Agreed. Steam only provides credentials for its login information. Many MMOs use this feature. Steam uses the same process for all of them yet it's up to the developers to accommodate the Steam process into their own login process. Similarly, Steam is constantly updating which means any changes to the login process must be kept up with by the developer. When developers are lazy, you get games that don't even launch, can't connect, crash on startup etc yet play fine when launched directly. That's not a Steam issue. That's a developer issue.
The common thing between them all is Steam merely because they are all using the Steam service. Blaming Steam for it would be like blaming your internet provider for your computer having connection problems. The provider provides the same service to everyone in the neighborhood, it's up to you to ensure your computer is configured properly to utilize that service.
ZOS clearly doesn't want to throw money at maintaining their Steam login process.
I don't get how you are coming to that conclusion. Is it really so difficult for you to understand that people get frustrated when they can't access something they paid for? I don't think it is unreasonable for people to request that the issue be fixed, and I don't see how ZOS would be providing any kind of special "accommodations" to steam users by letting them play the game and access the services they've already paid for and continue to pay for.
Having said that, I'm sure ZOS is trying to work on a solution. If anything, they will be motivated by the fact that 20,000 players can't log in to buy stuff from the crown store.
20K players, most of whom don't have ESO+ and most of whom do nothing but complain on the forums about minutiae.
If this was ALL Steam players it would be one thing, but, according to other posts, there are plenty of Steamers that are doing just fine AND not complaining.
While I understand the frustration, insulting ZOS and being a general pest rarely solves problems. Inundation with tickets is a far more affective ploy.
As to not purchasing in Crown Store, with 1.3 million active players across all the platforms at latest report, somehow, I really don't think 20K makes that much of a difference.
Sure it would be nice if ZOS was able to do something, and I am sure that they are doing what they can, but, perhaps it is not entirely their fault. Constant complaining on the forums doesn't really accomplish anything though, except taking up space for actual interesting discussions about mechanics, or quests or new things or old things or almost anything.
You've got no source about most Steam players not subbing, no source on most Steam players doing nothing but complaining, and no source on "plenty" of Steam players being unaffected by the outages. All that information contributes nothing to your argument.
Also, your active players number is outdated. As of December 2017, the official number straight from Matt Firor was 2.5 million active monthly users across all platforms.
Source: https://www.mcvuk.com/business/ten-million-in-tamriel-the-slow-build-success-story-of-elder-scrolls-online
And platforms are most likely still evenly split, as referenced in this article: https://www.polygon.com/2016/10/14/13283030/elder-scrolls-online-player-numbers-console-pc-split-matt-firor-bethesda
Which means that PC/Mac, Steam included, has an active monthly count of ~800,000 users. This is including free play accounts most likely. Your 20k figure is what is seen on Steam during peak hour every day - it is not representative of daily active or even monthly active Steam users. Much more than 20k people play on Steam per day, they don't all play at once during peak hour. Monthly, that figure was over 80k before Steam Spy went down.
ZOS isn't stupid. I'm sure they consider 1/10th of their PC platform worth investing in.
I didn't say 20K, that was he/she that I was responding to. Thank you for the update on number of users. And if steam has 800K users then where are the other 60K users? Why are they not complaining as well.
And 1/10th of their users? If 20K people is 10% of 2.8 million, I'll eat my hat.
As to the not being ESO+ members, I was just assuming that all these complainers weren't just talking out their holes and actually cancelled the ESO+ subscriptions. Wait... what? They didn't? Oh there's a real surprise.
On another note. According to your figures, so, if ESO has 2.5MM users on a monthly basis and 800K of them are on PC (less than a 3rd) and only 80K of them are Steam (10% of less than a 3rd of users), and, according to the prior post only 20K of them are having issues (1/4 of the 10% of the less than a 3rd of users) what makes them so important?
I don't think only 20k are having issues. If the issue affects Steam users, the likelihood that it affects nearly all of them is a near absolute.
It's funny though, many of the posters with Steam issues seem to be in the post Nov 2016 (17?) crowd when things changed. I wonder if that's it.
0 -
wavingblue✭✭✭✭So apparently perceived amount of small players,because no one knows the actual numbers of players having issues when Steam logins tank, are not important. Thanks ZOS, you can send your minion back to his hole, point proven.1
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AlienatedGoat✭✭✭✭✭
✭✭✭✭✭
How can you make that statement? Do you have any proof? There have been 1/2 a dozen posts in other threads from Steam Users that things are just fine for them.inthecoconut wrote: »
Why would ZOS have to "accommodate" Steam users? They don't accommodate anybody. The just expect everyone to cater to them, since, obviously, they're the only important people playing.wavingblue wrote: »You can quiet white knighting for ZOS anytime now. Upon opening a ticket with Steam they refuse any sort of support instead pointing at ZOS for support. Therefore it is upto ZOS to provide information. This is the 4th or so very long outage since Summerset release, I don't think its too much to get some answers and in depth report as to what is really going on. ZOS gets most of my money, Steam gets a negligible amount. ZOS is to provide support on this otherwise they wouldn't say a damned word when there is an outage that doesn't effect everyone.
Agreed. Steam only provides credentials for its login information. Many MMOs use this feature. Steam uses the same process for all of them yet it's up to the developers to accommodate the Steam process into their own login process. Similarly, Steam is constantly updating which means any changes to the login process must be kept up with by the developer. When developers are lazy, you get games that don't even launch, can't connect, crash on startup etc yet play fine when launched directly. That's not a Steam issue. That's a developer issue.
The common thing between them all is Steam merely because they are all using the Steam service. Blaming Steam for it would be like blaming your internet provider for your computer having connection problems. The provider provides the same service to everyone in the neighborhood, it's up to you to ensure your computer is configured properly to utilize that service.
ZOS clearly doesn't want to throw money at maintaining their Steam login process.
I don't get how you are coming to that conclusion. Is it really so difficult for you to understand that people get frustrated when they can't access something they paid for? I don't think it is unreasonable for people to request that the issue be fixed, and I don't see how ZOS would be providing any kind of special "accommodations" to steam users by letting them play the game and access the services they've already paid for and continue to pay for.
Having said that, I'm sure ZOS is trying to work on a solution. If anything, they will be motivated by the fact that 20,000 players can't log in to buy stuff from the crown store.
20K players, most of whom don't have ESO+ and most of whom do nothing but complain on the forums about minutiae.
If this was ALL Steam players it would be one thing, but, according to other posts, there are plenty of Steamers that are doing just fine AND not complaining.
While I understand the frustration, insulting ZOS and being a general pest rarely solves problems. Inundation with tickets is a far more affective ploy.
As to not purchasing in Crown Store, with 1.3 million active players across all the platforms at latest report, somehow, I really don't think 20K makes that much of a difference.
Sure it would be nice if ZOS was able to do something, and I am sure that they are doing what they can, but, perhaps it is not entirely their fault. Constant complaining on the forums doesn't really accomplish anything though, except taking up space for actual interesting discussions about mechanics, or quests or new things or old things or almost anything.
You've got no source about most Steam players not subbing, no source on most Steam players doing nothing but complaining, and no source on "plenty" of Steam players being unaffected by the outages. All that information contributes nothing to your argument.
Also, your active players number is outdated. As of December 2017, the official number straight from Matt Firor was 2.5 million active monthly users across all platforms.
Source: https://www.mcvuk.com/business/ten-million-in-tamriel-the-slow-build-success-story-of-elder-scrolls-online
And platforms are most likely still evenly split, as referenced in this article: https://www.polygon.com/2016/10/14/13283030/elder-scrolls-online-player-numbers-console-pc-split-matt-firor-bethesda
Which means that PC/Mac, Steam included, has an active monthly count of ~800,000 users. This is including free play accounts most likely. Your 20k figure is what is seen on Steam during peak hour every day - it is not representative of daily active or even monthly active Steam users. Much more than 20k people play on Steam per day, they don't all play at once during peak hour. Monthly, that figure was over 80k before Steam Spy went down.
ZOS isn't stupid. I'm sure they consider 1/10th of their PC platform worth investing in.
I didn't say 20K, that was he/she that I was responding to. Thank you for the update on number of users. And if steam has 800K users then where are the other 60K users? Why are they not complaining as well.
And 1/10th of their users? If 20K people is 10% of 2.8 million, I'll eat my hat.
As to the not being ESO+ members, I was just assuming that all these complainers weren't just talking out their holes and actually cancelled the ESO+ subscriptions. Wait... what? They didn't? Oh there's a real surprise.
On another note. According to your figures, so, if ESO has 2.5MM users on a monthly basis and 800K of them are on PC (less than a 3rd) and only 80K of them are Steam (10% of less than a 3rd of users), and, according to the prior post only 20K of them are having issues (1/4 of the 10% of the less than a 3rd of users) what makes them so important?
I don't think only 20k are having issues. If the issue affects Steam users, the likelihood that it affects nearly all of them is a near absolute.
It's funny though, many of the posters with Steam issues seem to be in the post Nov 2016 (17?) crowd when things changed. I wonder if that's it.
I suspect most Steam players who say they can login fine are referring to the ESO64.exe method. This past issue wasn't the same as the others, also. It affected non-Steam users as well, which hadn't happened in the 3-4 previous outages.
Either way, 6 forum posts isn't a large enough sample to conclude that 75% of the Steam playerbase isn't having problems.PC-NA Goat - Bleat Bleat Baaaa0 -
DenMoria✭✭✭✭✭
✭wavingblue wrote: »So apparently perceived amount of small players,because no one knows the actual numbers of players having issues when Steam logins tank, are not important. Thanks ZOS, you can send your minion back to his hole, point proven.
But they ARE important. Can we narrow down who is being affected at least? As I said, there are other Steam users (and I even know a few) that aren't having any issues at all (a number have even posted here). Is it particular Steam users? When did this start specifically. Is it through a certain browser combination? Are there certain add-ons being used?
Since ZOS doesn't seem to be able to effect a fix immediately (I am sure this is of concern to them though), maybe we, as a group can narrow down what's happening and help the process along.
Just a thought. I don't want anyone to miss out if they don't have to.0 -
DenMoria✭✭✭✭✭
✭Drakkdjinn wrote: »don't feed the troll please
My Deathclaw is named Fluffy and my Troll is named Hermione. He likes Fancy Lad Snack Cakes and she likes Mammoth Cheese.
Any questions?0 -
Ydrisselle✭✭✭✭✭
How can you make that statement? Do you have any proof? There have been 1/2 a dozen posts in other threads from Steam Users that things are just fine for them.inthecoconut wrote: »
Why would ZOS have to "accommodate" Steam users? They don't accommodate anybody. The just expect everyone to cater to them, since, obviously, they're the only important people playing.wavingblue wrote: »You can quiet white knighting for ZOS anytime now. Upon opening a ticket with Steam they refuse any sort of support instead pointing at ZOS for support. Therefore it is upto ZOS to provide information. This is the 4th or so very long outage since Summerset release, I don't think its too much to get some answers and in depth report as to what is really going on. ZOS gets most of my money, Steam gets a negligible amount. ZOS is to provide support on this otherwise they wouldn't say a damned word when there is an outage that doesn't effect everyone.
Agreed. Steam only provides credentials for its login information. Many MMOs use this feature. Steam uses the same process for all of them yet it's up to the developers to accommodate the Steam process into their own login process. Similarly, Steam is constantly updating which means any changes to the login process must be kept up with by the developer. When developers are lazy, you get games that don't even launch, can't connect, crash on startup etc yet play fine when launched directly. That's not a Steam issue. That's a developer issue.
The common thing between them all is Steam merely because they are all using the Steam service. Blaming Steam for it would be like blaming your internet provider for your computer having connection problems. The provider provides the same service to everyone in the neighborhood, it's up to you to ensure your computer is configured properly to utilize that service.
ZOS clearly doesn't want to throw money at maintaining their Steam login process.
I don't get how you are coming to that conclusion. Is it really so difficult for you to understand that people get frustrated when they can't access something they paid for? I don't think it is unreasonable for people to request that the issue be fixed, and I don't see how ZOS would be providing any kind of special "accommodations" to steam users by letting them play the game and access the services they've already paid for and continue to pay for.
Having said that, I'm sure ZOS is trying to work on a solution. If anything, they will be motivated by the fact that 20,000 players can't log in to buy stuff from the crown store.
20K players, most of whom don't have ESO+ and most of whom do nothing but complain on the forums about minutiae.
If this was ALL Steam players it would be one thing, but, according to other posts, there are plenty of Steamers that are doing just fine AND not complaining.
While I understand the frustration, insulting ZOS and being a general pest rarely solves problems. Inundation with tickets is a far more affective ploy.
As to not purchasing in Crown Store, with 1.3 million active players across all the platforms at latest report, somehow, I really don't think 20K makes that much of a difference.
Sure it would be nice if ZOS was able to do something, and I am sure that they are doing what they can, but, perhaps it is not entirely their fault. Constant complaining on the forums doesn't really accomplish anything though, except taking up space for actual interesting discussions about mechanics, or quests or new things or old things or almost anything.
You've got no source about most Steam players not subbing, no source on most Steam players doing nothing but complaining, and no source on "plenty" of Steam players being unaffected by the outages. All that information contributes nothing to your argument.
Also, your active players number is outdated. As of December 2017, the official number straight from Matt Firor was 2.5 million active monthly users across all platforms.
Source: https://www.mcvuk.com/business/ten-million-in-tamriel-the-slow-build-success-story-of-elder-scrolls-online
And platforms are most likely still evenly split, as referenced in this article: https://www.polygon.com/2016/10/14/13283030/elder-scrolls-online-player-numbers-console-pc-split-matt-firor-bethesda
Which means that PC/Mac, Steam included, has an active monthly count of ~800,000 users. This is including free play accounts most likely. Your 20k figure is what is seen on Steam during peak hour every day - it is not representative of daily active or even monthly active Steam users. Much more than 20k people play on Steam per day, they don't all play at once during peak hour. Monthly, that figure was over 80k before Steam Spy went down.
ZOS isn't stupid. I'm sure they consider 1/10th of their PC platform worth investing in.
I didn't say 20K, that was he/she that I was responding to. Thank you for the update on number of users. And if steam has 800K users then where are the other 60K users? Why are they not complaining as well.
And 1/10th of their users? If 20K people is 10% of 2.8 million, I'll eat my hat.
As to the not being ESO+ members, I was just assuming that all these complainers weren't just talking out their holes and actually cancelled the ESO+ subscriptions. Wait... what? They didn't? Oh there's a real surprise.
On another note. According to your figures, so, if ESO has 2.5MM users on a monthly basis and 800K of them are on PC (less than a 3rd) and only 80K of them are Steam (10% of less than a 3rd of users), and, according to the prior post only 20K of them are having issues (1/4 of the 10% of the less than a 3rd of users) what makes them so important?
I don't think only 20k are having issues. If the issue affects Steam users, the likelihood that it affects nearly all of them is a near absolute.
It's funny though, many of the posters with Steam issues seem to be in the post Nov 2016 (17?) crowd when things changed. I wonder if that's it.
Interesting, I didn't remember any post from Steam users which said they are logging in and playing fine during the problems...0 -
DenMoria✭✭✭✭✭
✭Ydrisselle wrote: »
How can you make that statement? Do you have any proof? There have been 1/2 a dozen posts in other threads from Steam Users that things are just fine for them.inthecoconut wrote: »
Why would ZOS have to "accommodate" Steam users? They don't accommodate anybody. The just expect everyone to cater to them, since, obviously, they're the only important people playing.wavingblue wrote: »You can quiet white knighting for ZOS anytime now. Upon opening a ticket with Steam they refuse any sort of support instead pointing at ZOS for support. Therefore it is upto ZOS to provide information. This is the 4th or so very long outage since Summerset release, I don't think its too much to get some answers and in depth report as to what is really going on. ZOS gets most of my money, Steam gets a negligible amount. ZOS is to provide support on this otherwise they wouldn't say a damned word when there is an outage that doesn't effect everyone.
Agreed. Steam only provides credentials for its login information. Many MMOs use this feature. Steam uses the same process for all of them yet it's up to the developers to accommodate the Steam process into their own login process. Similarly, Steam is constantly updating which means any changes to the login process must be kept up with by the developer. When developers are lazy, you get games that don't even launch, can't connect, crash on startup etc yet play fine when launched directly. That's not a Steam issue. That's a developer issue.
The common thing between them all is Steam merely because they are all using the Steam service. Blaming Steam for it would be like blaming your internet provider for your computer having connection problems. The provider provides the same service to everyone in the neighborhood, it's up to you to ensure your computer is configured properly to utilize that service.
ZOS clearly doesn't want to throw money at maintaining their Steam login process.
I don't get how you are coming to that conclusion. Is it really so difficult for you to understand that people get frustrated when they can't access something they paid for? I don't think it is unreasonable for people to request that the issue be fixed, and I don't see how ZOS would be providing any kind of special "accommodations" to steam users by letting them play the game and access the services they've already paid for and continue to pay for.
Having said that, I'm sure ZOS is trying to work on a solution. If anything, they will be motivated by the fact that 20,000 players can't log in to buy stuff from the crown store.
20K players, most of whom don't have ESO+ and most of whom do nothing but complain on the forums about minutiae.
If this was ALL Steam players it would be one thing, but, according to other posts, there are plenty of Steamers that are doing just fine AND not complaining.
While I understand the frustration, insulting ZOS and being a general pest rarely solves problems. Inundation with tickets is a far more affective ploy.
As to not purchasing in Crown Store, with 1.3 million active players across all the platforms at latest report, somehow, I really don't think 20K makes that much of a difference.
Sure it would be nice if ZOS was able to do something, and I am sure that they are doing what they can, but, perhaps it is not entirely their fault. Constant complaining on the forums doesn't really accomplish anything though, except taking up space for actual interesting discussions about mechanics, or quests or new things or old things or almost anything.
You've got no source about most Steam players not subbing, no source on most Steam players doing nothing but complaining, and no source on "plenty" of Steam players being unaffected by the outages. All that information contributes nothing to your argument.
Also, your active players number is outdated. As of December 2017, the official number straight from Matt Firor was 2.5 million active monthly users across all platforms.
Source: https://www.mcvuk.com/business/ten-million-in-tamriel-the-slow-build-success-story-of-elder-scrolls-online
And platforms are most likely still evenly split, as referenced in this article: https://www.polygon.com/2016/10/14/13283030/elder-scrolls-online-player-numbers-console-pc-split-matt-firor-bethesda
Which means that PC/Mac, Steam included, has an active monthly count of ~800,000 users. This is including free play accounts most likely. Your 20k figure is what is seen on Steam during peak hour every day - it is not representative of daily active or even monthly active Steam users. Much more than 20k people play on Steam per day, they don't all play at once during peak hour. Monthly, that figure was over 80k before Steam Spy went down.
ZOS isn't stupid. I'm sure they consider 1/10th of their PC platform worth investing in.
I didn't say 20K, that was he/she that I was responding to. Thank you for the update on number of users. And if steam has 800K users then where are the other 60K users? Why are they not complaining as well.
And 1/10th of their users? If 20K people is 10% of 2.8 million, I'll eat my hat.
As to the not being ESO+ members, I was just assuming that all these complainers weren't just talking out their holes and actually cancelled the ESO+ subscriptions. Wait... what? They didn't? Oh there's a real surprise.
On another note. According to your figures, so, if ESO has 2.5MM users on a monthly basis and 800K of them are on PC (less than a 3rd) and only 80K of them are Steam (10% of less than a 3rd of users), and, according to the prior post only 20K of them are having issues (1/4 of the 10% of the less than a 3rd of users) what makes them so important?
I don't think only 20k are having issues. If the issue affects Steam users, the likelihood that it affects nearly all of them is a near absolute.
It's funny though, many of the posters with Steam issues seem to be in the post Nov 2016 (17?) crowd when things changed. I wonder if that's it.
Interesting, I didn't remember any post from Steam users which said they are logging in and playing fine during the problems...
I'll start flagging them for you. I believe they even determined that there was less of an issue for the old schoolers with their key and the newer users w/out.0 -
Ydrisselle✭✭✭✭✭Ydrisselle wrote: »
How can you make that statement? Do you have any proof? There have been 1/2 a dozen posts in other threads from Steam Users that things are just fine for them.inthecoconut wrote: »
Why would ZOS have to "accommodate" Steam users? They don't accommodate anybody. The just expect everyone to cater to them, since, obviously, they're the only important people playing.wavingblue wrote: »You can quiet white knighting for ZOS anytime now. Upon opening a ticket with Steam they refuse any sort of support instead pointing at ZOS for support. Therefore it is upto ZOS to provide information. This is the 4th or so very long outage since Summerset release, I don't think its too much to get some answers and in depth report as to what is really going on. ZOS gets most of my money, Steam gets a negligible amount. ZOS is to provide support on this otherwise they wouldn't say a damned word when there is an outage that doesn't effect everyone.
Agreed. Steam only provides credentials for its login information. Many MMOs use this feature. Steam uses the same process for all of them yet it's up to the developers to accommodate the Steam process into their own login process. Similarly, Steam is constantly updating which means any changes to the login process must be kept up with by the developer. When developers are lazy, you get games that don't even launch, can't connect, crash on startup etc yet play fine when launched directly. That's not a Steam issue. That's a developer issue.
The common thing between them all is Steam merely because they are all using the Steam service. Blaming Steam for it would be like blaming your internet provider for your computer having connection problems. The provider provides the same service to everyone in the neighborhood, it's up to you to ensure your computer is configured properly to utilize that service.
ZOS clearly doesn't want to throw money at maintaining their Steam login process.
I don't get how you are coming to that conclusion. Is it really so difficult for you to understand that people get frustrated when they can't access something they paid for? I don't think it is unreasonable for people to request that the issue be fixed, and I don't see how ZOS would be providing any kind of special "accommodations" to steam users by letting them play the game and access the services they've already paid for and continue to pay for.
Having said that, I'm sure ZOS is trying to work on a solution. If anything, they will be motivated by the fact that 20,000 players can't log in to buy stuff from the crown store.
20K players, most of whom don't have ESO+ and most of whom do nothing but complain on the forums about minutiae.
If this was ALL Steam players it would be one thing, but, according to other posts, there are plenty of Steamers that are doing just fine AND not complaining.
While I understand the frustration, insulting ZOS and being a general pest rarely solves problems. Inundation with tickets is a far more affective ploy.
As to not purchasing in Crown Store, with 1.3 million active players across all the platforms at latest report, somehow, I really don't think 20K makes that much of a difference.
Sure it would be nice if ZOS was able to do something, and I am sure that they are doing what they can, but, perhaps it is not entirely their fault. Constant complaining on the forums doesn't really accomplish anything though, except taking up space for actual interesting discussions about mechanics, or quests or new things or old things or almost anything.
You've got no source about most Steam players not subbing, no source on most Steam players doing nothing but complaining, and no source on "plenty" of Steam players being unaffected by the outages. All that information contributes nothing to your argument.
Also, your active players number is outdated. As of December 2017, the official number straight from Matt Firor was 2.5 million active monthly users across all platforms.
Source: https://www.mcvuk.com/business/ten-million-in-tamriel-the-slow-build-success-story-of-elder-scrolls-online
And platforms are most likely still evenly split, as referenced in this article: https://www.polygon.com/2016/10/14/13283030/elder-scrolls-online-player-numbers-console-pc-split-matt-firor-bethesda
Which means that PC/Mac, Steam included, has an active monthly count of ~800,000 users. This is including free play accounts most likely. Your 20k figure is what is seen on Steam during peak hour every day - it is not representative of daily active or even monthly active Steam users. Much more than 20k people play on Steam per day, they don't all play at once during peak hour. Monthly, that figure was over 80k before Steam Spy went down.
ZOS isn't stupid. I'm sure they consider 1/10th of their PC platform worth investing in.
I didn't say 20K, that was he/she that I was responding to. Thank you for the update on number of users. And if steam has 800K users then where are the other 60K users? Why are they not complaining as well.
And 1/10th of their users? If 20K people is 10% of 2.8 million, I'll eat my hat.
As to the not being ESO+ members, I was just assuming that all these complainers weren't just talking out their holes and actually cancelled the ESO+ subscriptions. Wait... what? They didn't? Oh there's a real surprise.
On another note. According to your figures, so, if ESO has 2.5MM users on a monthly basis and 800K of them are on PC (less than a 3rd) and only 80K of them are Steam (10% of less than a 3rd of users), and, according to the prior post only 20K of them are having issues (1/4 of the 10% of the less than a 3rd of users) what makes them so important?
I don't think only 20k are having issues. If the issue affects Steam users, the likelihood that it affects nearly all of them is a near absolute.
It's funny though, many of the posters with Steam issues seem to be in the post Nov 2016 (17?) crowd when things changed. I wonder if that's it.
Interesting, I didn't remember any post from Steam users which said they are logging in and playing fine during the problems...
I'll start flagging them for you. I believe they even determined that there was less of an issue for the old schoolers with their key and the newer users w/out.
You misunderstood the problem. If you wanted to log in through Steam, you couldn't do that. If you are an "old-schooler", you had the option to use the ZOS launcher or ESO64.exe to play, outside of Steam - but if you tried to play through Steam, you wouldn't be able to do that, no matter what have you tried to do.1
