Extremely dangerous housing storage bug still exists! Don't delete your characters!

Ermiq

Well, I'm quite confused, ZOS. You let this issue go on live servers, and you didn't even aware people about it.

1. I've got a housing storage chest, placed it in my house, deposited 1 bound item (crafter's survey scroll).
2. Logged out.
3. Logged in on my 3 lvl character, teleported to that house and deposited 1 bound armour piece in the storage chest.
4. Logged out.
5. Deleted this 3 lvl character.
6. Logged in on my previous character (who deposited crafter's survey), opened the storage chest and... It's empty! Completely empty!

Because the game deletes all bound items from these chests when you delete a character!!! It deletes not just this character's items, but all bound items in the chest.

Moreover:

1. Deposited 1 bound crafter's survey in the chest, logged out.
2. Created new character, logged in, teleported to the house, logged out.
3. Deleted this new character. - Item's lost.

So, even if you didn't touch the chest, bound items in the chest will be lost anyway.

Be careful, guys.

Cpt_Teemo

Thanks for the heads up glad I spent my MW's on patterns instead

Domander

oh my, thanks for the heads up!

Danny_UK

Give it 6 months for the updates to take effect.

krachall

Interesting. I wonder why account-bound items are getting flagged to a specific character?

Would placing those items in the bank, withdrawing them with a character you don’t intend to delete, and then placing them in a chest “bind” them to the permanent character?

If so, that would be an easy workaround.

TheZirex

krachall wrote: »

Interesting. I wonder why account-bound items are getting flagged to a specific character?

Would placing those items in the bank, withdrawing them with a character you don’t intend to delete, and then placing them in a chest “bind” them to the permanent character?

If so, that would be an easy workaround.

I think it has something to do with the last toon that used the chest, not sure though

OrdoHermetica

krachall wrote: »

Interesting. I wonder why account-bound items are getting flagged to a specific character?

Would placing those items in the bank, withdrawing them with a character you don’t intend to delete, and then placing them in a chest “bind” them to the permanent character?

If so, that would be an easy workaround.

Easier workaround would just be to withdraw all items from the chest onto a different character prior to deleting your extra character. One fewer step, and less risky.

ol_BANK_lo

Eremith wrote: »

Well, I'm quite confused, ZOS. You let thing issue go on live servers and didn't aware people about it.

1. I've got a housing storage chest, placed it in my house, deposited 1 bounded item (crafter's survey scroll).
2. Logged out.
3. Logged in on my 3 lvl character, teleported to that house and deposited 1 bounded armour piece in the storage chest.
4. Logged out.
5. Deleted this 3 lvl character.
6. Logged in on my previous character (who deposited crafter's survey), opened the storage chest and... It's empty! Completely empty!

Because the game deletes all bounded items from these chests when you delete a character!!! It deletes not just this character's items, but all bounded items in the chest.

So, be carefull, guys.

This is just stupid. ZOS manages to one up itself each patch.

Malnutrition

LOL@ZOS

How the heck does something like that even go live with zero warning to the player-base?

SydneyGrey

People noticed that on the test server and told ZOS.
Apparently it wasn't fixed.

Morgul667

Here we go again

That’s very bad quality for every release

Thanks for the heads up

Cpt_Teemo

SydneyGrey wrote: »

People noticed that on the test server and told ZOS.
Apparently it wasn't fixed.

Agreed they pushed it way to fast imo

JD2013

@ZOS_GinaBruno sorry for the summons but are the team aware of this still being a problem from PTS?

Erraln

JD2013 wrote: »

@ZOS_GinaBruno sorry for the summons but are the team aware of this still being a problem from PTS?

They know, fix inbound next week. Search the Zos comment log.
Sucks that this made it to live. I'm not using any of these boxes until the kinks are worked out.

Alaztor91

Wow, this actually went live, imo this is way more serious than the coldharbour house costing 1 crown or the exp exploit, people could potentially lose valuable bound items here that you can't just buy back at a guild trader.

And now with the rewards associated to leveling up some players will probably make another toon just to reap those rewards and then delete it, and that's where this specific bug could come into play.

Snowfaeriewings

I wish i had seen this a half a freakin hour ago. But I shouldn't HAVE to read the forums to make sure my crap isn't going to magically disappear!!

ArchMikem

Sounds like the Chests just act like an extension of your character's inventory, which the game states in the character deletion screen, all items in this character's inventory will be permanently lost.

So in the meantime just try treating chests this way and if you're gonna delete a character, just place everything you want saved into the actual bank instead.

phileunderx2

I had no idea and now i lost well over 60 items some were gold.

Moloch1514

Wow this made it into live? These people get paid (our) real money, too.

DarcyMardin

Is it just me, or is this patch particularly buggy? I’ve seen all kinds of issues posted today on the forums, and my own experiences today have been fraught with crashes, lag, frozen screens (particularly on banks and merchants) and more than the usual number of problems with add-ons. But at least I haven’t lost any gear—my sympathies, OP!

Morgul667

DarcyMardin wrote: »

Is it just me, or is this patch particularly buggy? I’ve seen all kinds of issues posted today on the forums, and my own experiences today have been fraught with crashes, lag, frozen screens (particularly on banks and merchants) and more than the usual number of problems with add-ons. But at least I haven’t lost any gear—my sympathies, OP!

Seems to be all the time

[snip]
[edited for bashing]

Snowfaeriewings

I lost 90-100 pieces of gear... And support wants me to list whats missing?! I dunno what she had.. a bunch of trials sets and stuff waiting for alts to level! SIGH

SisterGoat

This should be fixed asap! There's tons of people who don't read the forums to avoid it.

ADarklore

I wonder what would happen if the character you delete had never deposited any items in the chest??

AlienatedGoat

This was a known issue all day. I've seen multiple sources confirming this issue still exists even after the emergency maintenance today.

@ZOS_GinaBruno Are you guys working on a fix for this? Seems pretty important.

starkerealm

ADarklore wrote: »

I wonder what would happen if the character you delete had never deposited any items in the chest??

The chests get nuked anyway? I can try it out on the PTS if you really want to know.

ADarklore

starkerealm wrote: »

ADarklore wrote: »

I wonder what would happen if the character you delete had never deposited any items in the chest??

The chests get nuked anyway? I can try it out on the PTS if you really want to know.

I am curious... seems most of the problems I've seen involve the character being deleted had added something to the chest, so makes me wonder what would happen if that specific character had never touched the chest.

zaria

ADarklore wrote: »

starkerealm wrote: »

ADarklore wrote: »

I wonder what would happen if the character you delete had never deposited any items in the chest??

The chests get nuked anyway? I can try it out on the PTS if you really want to know.

I am curious... seems most of the problems I've seen involve the character being deleted had added something to the chest, so makes me wonder what would happen if that specific character had never touched the chest.

Conflicting messages, this should be tested on pts, if you need to delete an character pull everything from chests first to be sure.

starkerealm

Test 1: Create test character, immediately log out and delete: Chest Intact.
Test 2: Select previously existing test character, deposit item, leave house, log out and delete: Chest Intact
Test 3: Create test character, immediately port to house, log out and delete: Chest Intact.

It's possible this has been fixed in the current PTS build. Or there may be another factor.

Bait items were three green recipes, a sip of health, and three furnishing items (two purple, one green).

All testing was done with storage chests, not storage coffers, that was an oversight.

starkerealm

zaria wrote: »

ADarklore wrote: »

starkerealm wrote: »

ADarklore wrote: »

I wonder what would happen if the character you delete had never deposited any items in the chest??

The chests get nuked anyway? I can try it out on the PTS if you really want to know.

I am curious... seems most of the problems I've seen involve the character being deleted had added something to the chest, so makes me wonder what would happen if that specific character had never touched the chest.

Conflicting messages, this should be tested on pts, if you need to delete an character pull everything from chests first to be sure.

It appears to be fixed on the PTS, but, like I said, I don't know if the PTS has a fix for this bug already in place, or if there are other factors I'm unaware of.

preedb16_ESO2

starkerealm wrote: »

Test 1: Create test character, immediately log out and delete: Chest Intact.
Test 2: Select previously existing test character, deposit item, leave house, log out and delete: Chest Intact
Test 3: Create test character, immediately port to house, log out and delete: Chest Intact.

It's possible this has been fixed in the current PTS build. Or there may be another factor.

Bait items were three green recipes, a sip of health, and three furnishing items (two purple, one green).

All testing was done with storage chests, not storage coffers, that was an oversight.

It only deletes Bound items, so not recipes etc that can be traded...
I lost, among other things, a 5000 crown store motif book....!