PTS and Morrowind Access for v3.0.4 (5/15)

Elsonso

SpAEkus wrote: »

Anyone know which copied characters we'll be on for Monday? Still EU?

Still EU

Lylith

IzakiBrotherSs wrote: »

Wait why is the PTS update on Sunday and not Monday as usual? Does that mean I'm not able to do vHOF tomorrow?

it's on monday.

go get some sleep.

Gilvoth

lordrichter wrote: »

dwemer_paleologist wrote: »

there was a post made about early access to Vvardenfell / Morrowind.
this was not told to us during our pre-purchase, so i am not sure if i will be allowed to enter the early access.
i purchased the:

Morrowind® Digital Collector's Edition
Morrowind pc
$79.99

NOT the [upgrade], just the Collector's Edition.

i asked in the thread about it and only got answers about the [upgrade] was allowed to get early access but i do not have that.
so i sent in a ticket to make sure that i would be able to get into early access on 5/22.

but that was several days ago and for some reason support simply is not answering the ticket i sent in.

so i am asking here.


my question

i purchased:

Morrowind® Digital Collector's Edition
Morrowind pc
$79.99

several months ago, will i be able to enter into early access on 5/22 even tho i did not purchase the [upgrade] ??

and "Yes" i already have an existing account in eso and have been here for a while.



thank you for taking time to read this question and any answers you may give.

This was already answered for you. I found the thread where Gina answered it, and the link that answers it. No, you do not get early access. You did not purchase an upgrade or a physical edition.

that is not true. my question was not answered here on this forum.
and yes i will be starting it on the 22nd.

Subject
Morrowind Pre-Purchase Activation

Response By (Carlee) (05/13/2017 12:32 PM)
Greetings,
Thank you for contacting The Elder Scrolls Online customer support team!
You have purchased Morrowind directly through the Elder Scrolls Online store, the entitlement has already been applied to your account.
Thank you for your continued interest and support!
Warm Regards,
The Elder Scrolls Online

We will assume your issue has been resolved if we do not hear from you within 96 hours (4 days).

If your issue has not been resolved, you can respond directly to this email. We look forward to working with you again should you need us!

JasonSilverSpring

dwemer_paleologist wrote: »

lordrichter wrote: »

dwemer_paleologist wrote: »

there was a post made about early access to Vvardenfell / Morrowind.
this was not told to us during our pre-purchase, so i am not sure if i will be allowed to enter the early access.
i purchased the:

Morrowind® Digital Collector's Edition
Morrowind pc
$79.99

NOT the [upgrade], just the Collector's Edition.

i asked in the thread about it and only got answers about the [upgrade] was allowed to get early access but i do not have that.
so i sent in a ticket to make sure that i would be able to get into early access on 5/22.

but that was several days ago and for some reason support simply is not answering the ticket i sent in.

so i am asking here.


my question

i purchased:

Morrowind® Digital Collector's Edition
Morrowind pc
$79.99

several months ago, will i be able to enter into early access on 5/22 even tho i did not purchase the [upgrade] ??

and "Yes" i already have an existing account in eso and have been here for a while.



thank you for taking time to read this question and any answers you may give.

This was already answered for you. I found the thread where Gina answered it, and the link that answers it. No, you do not get early access. You did not purchase an upgrade or a physical edition.

that is not true. my question was not answered here on this forum.
and yes i will be starting it on the 22nd.

Subject
Morrowind Pre-Purchase Activation

Response By (Carlee) (05/13/2017 12:32 PM)
Greetings,
Thank you for contacting The Elder Scrolls Online customer support team!
You have purchased Morrowind directly through the Elder Scrolls Online store, the entitlement has already been applied to your account.
Thank you for your continued interest and support!
Warm Regards,
The Elder Scrolls Online

We will assume your issue has been resolved if we do not hear from you within 96 hours (4 days).

If your issue has not been resolved, you can respond directly to this email. We look forward to working with you again should you need us!

If you already owned the base game why didn't you buy the upgrade? People probably assumed you did not stay own the base game when you started you bought the full edition. I know that is what I assumed.

Elsonso

dwemer_paleologist wrote: »

that is not true. my question was not answered here on this forum.
and yes i will be starting it on the 22nd.

Subject
Morrowind Pre-Purchase Activation

Response By (Carlee) (05/13/2017 12:32 PM)
Greetings,
Thank you for contacting The Elder Scrolls Online customer support team!
You have purchased Morrowind directly through the Elder Scrolls Online store, the entitlement has already been applied to your account.
Thank you for your continued interest and support!
Warm Regards,
The Elder Scrolls Online

We will assume your issue has been resolved if we do not hear from you within 96 hours (4 days).

If your issue has not been resolved, you can respond directly to this email. We look forward to working with you again should you need us!

Thanks for the clarification. Everything Gina said included the word "Upgrade", including the very short sentence where she said as long as it was an "Upgrade". Additionally, the Knowledge Base also said "Upgrade" and went further to explicitly say:

"New players purchasing the full digital version of ESO: Morrowind, the regular physical edition, or any console version of the game will be able to play on June 6, 2017."

As the version that you listed, "Morrowind® Digital Collector's Edition,", which is the full digital version, I figured that between Gina saying "Upgrade" and the Knowledge Base welcoming you to join in June, you were out of luck.

And, welcome to Early Access!

Chufu

Lylith wrote: »

IzakiBrotherSs wrote: »

Wait why is the PTS update on Sunday and not Monday as usual? Does that mean I'm not able to do vHOF tomorrow?

it's on monday.

go get some sleep.

Why do they write Sunday then? O.o

We will be performing maintenance on the PTS on Sunday at 11:00AM EDT (15:00 UTC).

stevepdodson_ESO888

Lylith wrote: »

IzakiBrotherSs wrote: »

Wait why is the PTS update on Sunday and not Monday as usual? Does that mean I'm not able to do vHOF tomorrow?

it's on monday.

go get some sleep.

it's happening right now...so unless you are on of the Australians then it is Sunday

Fasque

ZOS_GinaBruno wrote: »

(...) including the upcoming balance changes that we’ll be implementing on Monday that’s based on a lot of your feedback. (...)

Okay

Even If I think that this will be a really painfull expierience I decided to trust you one last time.

And please... stop to sell us all you did as "balance changes". This Nerfocalypse had nothing to do with balancing a game. At least not in terms of PVE endgame.

You negated sustain, support, dps, healing, group synergy and basically everything what is needed to beat the hard ***, and nothing got adjusted in terms of incoming dmg, Boss HP, resistances and so on.

Thats not how balance works...

Even if I don't think that there will be major changes wich will prevent me from feeling a totally regression, there is still a little bit of hope left.

I really hope not to be disappointed over and over again. My eso+ is unsubbed since a few weeks and I'm ready to go.
Please ZOS give me a reason to stay.

LMar

The funny thing is "DPS tests showed that warden is not very high DPS" according to some players. And that feedback "as requested by players" will perhaps be used to make warden super DPSers now too :P But the players asked for it! :P

harrytree

Does anyone know if you have pre ordered on console if you now get access to pts?

alexkdd99

harrytree wrote: »

Does anyone know if you have pre ordered on console if you now get access to pts?

Great Question, but doubtful. I have the pc version solely for pts, but I normally play on xbox which is where I pre-ordered morrowind.

I got a beta invite on my account and my xbox and pc account are linked. I have been playing the PTS and have access to Morrowind.

I guess one can only hope, but I definitely am not counting on it.

Enodoc

Hey @ZOS_GinaBruno, you may have already answered this elsewhere but I don't see it in the Dev Tracker. Does everyone who has pre-purchased the Morrowind Digital Upgrade get access this week, or is it only players who have pre-purchased and received a beta invite? Thanks!

Sakiri

Enodoc wrote: »

Hey @ZOS_GinaBruno, you may have already answered this elsewhere but I don't see it in the Dev Tracker. Does everyone who has pre-purchased the Morrowind Digital Upgrade get access this week, or is it only players who have pre-purchased and received a beta invite? Thanks!

I never got a beta invite but after preordering Morrowind I got access to it on PTS.

trav2609rwb17_ESO

@Enodoc I would think way they worded it that anyone who has the code for go live loaded and PTS downloaded should be able to log in - but would still be just the EU version of the characters.

"In order for us to begin testing out the proper permission levels, only players who have pre-purchased the Morrowind Digital Upgrade will have access to Morrowind content on the PTS next week" To which they also added people who have ordered the physical version and filled in the early access request.

Have seen this question in many places so think they will be needing to be putting out a FAQ or our first wave onto PTS after update will give us feedback.

KaraBela94

So when do you drop the Patchnotes?

RexyCat

@ZOS_GinaBruno

Why can't we see the yellow bar about PTS maintenance from main page on this site? It is first when one go into PTS sub section on forum that one will be able to see that PTS is also under maintenance at same time as live servers.

I would like it changed so all important messages in yellow (those displayed for maintenance or when there is some unexpected downtime - displayed in red) will always be displayed at main forum from where you go to sub forum as that would make it more easier to know where to look then the way we have now to jump around PTS, Morrowind Closed beta forum etc to find out what important messages/notifications we are expected to have knowledge about.

Best regards, RexyCat

Gamergirl1973

ZOS_GinaBruno wrote: »

Hey guys,

Just to give everyone a heads up, next week will be our last patch on the PTS before we kick off the Early Access event on PC. In order for us to begin testing out the proper permission levels, only players who have pre-purchased the Morrowind Digital Upgrade will have access to Morrowind content on the PTS next week. All PC players will be able to continue testing the base game and any of the old DLC content, including the upcoming balance changes that we’ll be implementing on Monday that’s based on a lot of your feedback. Additionally, if you already have a Warden created, you will still be able to access that character and play anywhere except Vvardenfell, Battlegrounds, or Halls of Fabrication.

Let us know if you have any questions!

When will the PTS be available again?

Gamergirl1973

I am just wondering when will the PTS be available again?

SodanTok

Gamergirl1973 wrote: »

I am just wondering when will the PTS be available again?

Once it is done.
Stuff like this has no timer

Sergun

22-25 , may - patching LIVE will be

RavenRoxie

lordrichter wrote: »

dwemer_paleologist wrote: »

there was a post made about early access to Vvardenfell / Morrowind.
this was not told to us during our pre-purchase, so i am not sure if i will be allowed to enter the early access.
i purchased the:

Morrowind® Digital Collector's Edition
Morrowind pc
$79.99

NOT the [upgrade], just the Collector's Edition.

i asked in the thread about it and only got answers about the [upgrade] was allowed to get early access but i do not have that.
so i sent in a ticket to make sure that i would be able to get into early access on 5/22.

but that was several days ago and for some reason support simply is not answering the ticket i sent in.

so i am asking here.


my question

i purchased:

Morrowind® Digital Collector's Edition
Morrowind pc
$79.99

several months ago, will i be able to enter into early access on 5/22 even tho i did not purchase the [upgrade] ??

and "Yes" i already have an existing account in eso and have been here for a while.



thank you for taking time to read this question and any answers you may give.

This was already answered for you. I found the thread where Gina answered it, and the link that answers it. No, you do not get early access. You did not purchase an upgrade or a physical edition.

Can you post a link to the thread? I have the collector's editioin aswell and was looking foward to getting a head start with early access.

RavenRoxie

lordrichter wrote: »

dwemer_paleologist wrote: »

that is not true. my question was not answered here on this forum.
and yes i will be starting it on the 22nd.

Subject
Morrowind Pre-Purchase Activation

Response By (Carlee) (05/13/2017 12:32 PM)
Greetings,
Thank you for contacting The Elder Scrolls Online customer support team!
You have purchased Morrowind directly through the Elder Scrolls Online store, the entitlement has already been applied to your account.
Thank you for your continued interest and support!
Warm Regards,
The Elder Scrolls Online

We will assume your issue has been resolved if we do not hear from you within 96 hours (4 days).

If your issue has not been resolved, you can respond directly to this email. We look forward to working with you again should you need us!

Thanks for the clarification. Everything Gina said included the word "Upgrade", including the very short sentence where she said as long as it was an "Upgrade". Additionally, the Knowledge Base also said "Upgrade" and went further to explicitly say:

"New players purchasing the full digital version of ESO: Morrowind, the regular physical edition, or any console version of the game will be able to play on June 6, 2017."

As the version that you listed, "Morrowind® Digital Collector's Edition,", which is the full digital version, I figured that between Gina saying "Upgrade" and the Knowledge Base welcoming you to join in June, you were out of luck.

And, welcome to Early Access!

But, some people bought the full edition to get the special items which comes with it. So, if you already had the game but got the collector's edition seems like you should be able to do the early access

RavenRoxie

RavenRoxie wrote: »

lordrichter wrote: »

dwemer_paleologist wrote: »

that is not true. my question was not answered here on this forum.
and yes i will be starting it on the 22nd.

Subject
Morrowind Pre-Purchase Activation

Response By (Carlee) (05/13/2017 12:32 PM)
Greetings,
Thank you for contacting The Elder Scrolls Online customer support team!
You have purchased Morrowind directly through the Elder Scrolls Online store, the entitlement has already been applied to your account.
Thank you for your continued interest and support!
Warm Regards,
The Elder Scrolls Online

We will assume your issue has been resolved if we do not hear from you within 96 hours (4 days).

If your issue has not been resolved, you can respond directly to this email. We look forward to working with you again should you need us!

Thanks for the clarification. Everything Gina said included the word "Upgrade", including the very short sentence where she said as long as it was an "Upgrade". Additionally, the Knowledge Base also said "Upgrade" and went further to explicitly say:

"New players purchasing the full digital version of ESO: Morrowind, the regular physical edition, or any console version of the game will be able to play on June 6, 2017."

As the version that you listed, "Morrowind® Digital Collector's Edition,", which is the full digital version, I figured that between Gina saying "Upgrade" and the Knowledge Base welcoming you to join in June, you were out of luck.

And, welcome to Early Access!

But, some people bought the full edition to get the special items which comes with it. So, if you already had the game but got the collector's edition seems like you should be able to do the early access

Edit: NVM we have the collector's "upgrade" lol derp moment

Gamergirl1973

Sergun wrote: »

22-25 , may - patching LIVE will be

what May 22nd??

Gamergirl1973

sodantokb16_ESO wrote: »

Gamergirl1973 wrote: »

I am just wondering when will the PTS be available again?

Once it is done.
Stuff like this has no timer

I am curious since its been patching since yesterday.

MarkusLiberty

Does this mean physical edition purchasers who have already contacted support to have the early access applied to their account will not be able to access Morrowind on PTS starting on Monday? I saw you called out it's just digital editions, but figured since they applied a "kinda sorta" pre-order code, it may work.

Just checked, I can access Vvardenfell on my PTS, and I ordered the physical edition. So I guess that confirms it

Rhoric

This is the most bogus thing to ever do.

Luv2Travel1

I have the ESO+ membership. Why do I have to pre-order Morrowind? Isn't it included as all the other ones were?
I guess I do. I just paid for the pre-order.

LadyDestiny

So does this mean that if I don't have a pre order on pc but do on xbox, I can't access the content on test center anymore?

JasonSilverSpring

LadyDestiny wrote: »

So does this mean that if I don't have a pre order on pc but do on xbox, I can't access the content on test center anymore?

Correct, you can still access base game on PTS, but not Morrowind content. If you already created a warden character on PTS you should still be able to play that character (but not in Vvardenfell).